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The findings arent much different from what weve discussed before at SaaStr, but still very helpful to see, given how much data they are pulling from: On average, $100k deals take about 70 days to close. And a few other data from the report: Gongs enterprise customers see about a 25% win rate, conversion from Opportunity to Closed.
Dear SaaStr: What is The Strangest Thing You Have Learned About Entrepreneurship? The post Dear SaaStr: What is The Strangest Thing You Have Learned About Entrepreneurship? To me the “strangest” thing I learned is that you get pretty good around Year 3–4. Almost automatically. But give yourself time to grow until then. Probably Not.
What About You? The ones that really make the AI magic happen. And you often cant afford to lose them. Are they worth 48% more? Fairness aside of course they are. The post Microsoft Pays Its AI Engineers 48% More. appeared first on SaaStr.
TL;DR: It Sure Feels Like It) The post 78% Of You Are More Bullish About 2025 Than 2024 appeared first on SaaStr. And AI is adding so much fuel to the fire. 2025 should be (even) better. At least, that’s what most of us think! And sentiment does matter. Is SaaS Back? (TL;DR:
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Many software companies are exploring PayFac-as-a-Service providers in an effort to drive more embedded payments revenue and gain greater control over the customer experience. But there are nuances in a PayFac relationship that often get downplayed – nuances that can impact the risk and resource responsibilities of software providers.
But here’s what makes this particularly concerning: this isn’t just about one bad quarter. The Volatility Era: Welcome to the New Normal What’s perhaps most striking about the current environment is the extreme volatility in growth patterns.
One that surprised me a bit was that founders worry more about competition as they scale: 22% of founders worry about competition in the early days, but the swells to 50% at $50m ARR. VC firm High Alpha and Paddle did a survey of what keeps founders up at night. It probably makes sense on many levels.
We analyzed every major public SaaS company’s YTD performance through just about the end of the first half of 2025. The results may change how you think about building software. The market is getting smarter about AI washing vs. real AI business models. TL;DR: The SaaS market has clearly bifurcated in 2025.
So at SaaStr Annual, Dave Kellogg did a great deep dive on “5 Things Every B2B CEO Needs to Know about Marketing” In the Age of AI it’s even more true today, so I wanted to update our SaaStr take-aways from the deep dive. Consideration: Have they thought about buying it? But there’s a better way.
Join Airflow expert, Tamara Fingerlin, to get an in-depth look at everything you need to know about the 3.0 With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time. has to offer!
Here’s What Support — Which is 18+ Months Ahead — Teaches Us About What Comes Next. It’s about deflection. The AI Account Executive Is Arriving. Customer support cracked the deflection code with AI. Sales is heading down the same path, just 18-24 months behind.
The most successful executives admit their stress about staying ahead in the AI race. .” When market leaders feel they’re struggling to keep pace, it signals the extraordinary speed of this transformation.
The post 5 Things You Need to Know About API Solutions in Business Payments appeared first on USIO. The post 5 Things You Need to Know About API Solutions in Business Payments appeared first on USIO. Contact Usio today and explore how smarter API solutions can simplify and accelerate your payment operations.
It’s about learning to trust others to execute while you focus on the bigger picture. It’s no longer about gut instinct—it’s about understanding the levers of your business and optimizing them for growth. It’s about thinking long-term and making decisions that will pay off years down the line.
In this exploration, we're diving into predictions about the future of sales. We're talking about a complete shake-up powered by automation and artificial intelligence (AI). These aren't just fancy tools — they're real game-changers.
We’re obviously written up a lot about Fundraising and Investing here on SaaStr.com, but time and time again, SaaStr CEO and Founder Jason Lemkin has seen so many Founders sign a bad term sheet based on gut instinct, VC celebrity or vibes, and while that may be fine, it’s not enough. There is a lot of turnover in Venture.
A rough yardstick is that most enterprise-focused SaaS companies tend to get about 8%-10% of their revenues from professional services. At $500m ARR, OneStream gets about 8% of its revenue from professional services. Okta gets about 3% of its revenue from professional services. HubSpot gets about 2.3% It’s SMB.
I asked him about a particular use case for AI, and his answer shocked me a bit: Honestly, our AI is basically still in beta. Its rolled out to about a tenth of the customers we plan to, and the uses cases are pretty simple today. AI is all over their homepage and website and comms. This is a leader in SaaS.
At SaaStr’s AI Summit during the SaaStr Annual , René chatted with SaaStr CEO and founder Jason Lemkin about how BILL has reached half a million customers and $1.3B “I will go into any roadmap discussion and I will be talking about the product. You have to be thoughtful about moving people’s money. in revenue.
Read more about how to simplify the deployment and scalability of your embedded analytics, along with important considerations for your: Environment Architecture: An embedded analytics architecture is very similar to a typical web architecture. Download the eBook to learn about Best Practices for Deploying & Scaling Embedded Analytics.
Considerations for Selling SaaS to Engineers or Developers The first thing to know about selling to Engineers and Developers and a common misconception is that they do get sales. Define Your ICP When you’re thinking about your audience and selling into this sector don’t boil the ocean.
” “I regretted it almost every day until about a year ago,” Jason answered. The Challenge for Slower-Growth SaaS Companies However, Brian expressed concern about companies at $100M+ ARR growing at less than 20%: “I’m worried about that whole cohort of companies…Maybe they combine with each other.
Building a Culture of Customer Obsession Scaling beyond $100M ARR requires transforming employees from “mercenaries” to “missionaries” people who are genuinely passionate about solving customer problems. This isn’t just about features it’s about understanding where the construction industry is heading.
This isn’t just about getting deals done—it’s about deeply understanding your sales process, your customers, and what works (and doesn’t) in your pitch. No, you shouldn’t hire a sales consultant as your first sales rep. Here’s why: As the founder, you need to be the one to close the first 10–20 customers yourself.
Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. The data speaks for itself!
What about across all start-ups, and what about bootstrapped start-ups that have to be scrappier for longer? More on that here : At the Top SaaS Companies, Founder-CEOs Own ~15% at IPO. And Most Co-Founders Are Not Equal (And That’s OK). UPDATED But that’s of SaaS and Cloud companies that IPO’d.
It’s not just about finding someone who can sell—it’s about finding someone who can sell your product in the messy, unstructured environment of an early-stage company. "Never, If they ask about systems and process, it’s almost certainly not a fit. Dear SaaStr: How Do I Hire a Great First 1-2 Sales Reps?
Think about it. Most importantly, your product team needs to think about to remake the entire product in the age of AI. When leadership is actively experimenting with AI tools, sharing their learnings, and demonstrating genuine curiosity about AI applications, it creates permission for the entire organization to follow suit.
This makes you look less than savvy about your market. #5. Dear SaaStr: What Are Some No-No’s When It Comes to Working with VCs? #4. Claiming you have no competition. Everyone does, at least for budget. Not having a great CTO. It’s just too competitive today. No one wants to fund a “great business guy” without an A+ CTO there as well.
Our guest, Diana Mehochko, COO of NCR Payments, joins us to talk about payment trends – including connected commerce, embedded payments, and embedded finance – and how they fit together.
Here’s an uncomfortable truth about SaaS companies: the majority of first-time VPs of Sales don’t make it past 12 months. As someone who has both succeeded and failed at making this critical hire, I can tell you that when it works, it’s transformative. When it doesn’t, it’s potentially catastrophic.
But what about the more personal sales side? So clearly AI is rapidly changing the way we do sales, but how will it all shake out? Over in the contact center and post-sales space, we can already see 20%+ of customer support execs been routinely replaced by AI.
I’ll share a few of mine: First, the big, meta financial mistakes: In the first start-up where I was a VP, we as a team voted to sell our company to a company about to IPO for $1 Billion — instead of to Amazon for about $250m. The thing is, the company we sold to went bankrupt and I made nothing.
At this year’s SaaStr Annual AI Summit, Akshay Sharma, Head of Pricing and Monetization at Miro , chats with a panel of experts, including Janie Lee, Head of Product at Loom , Alison Harmon, Head of Growth at OpenAI , and Carsten Holm, VP of Pricing and Monetization at Splunk, about their nuanced approach to pricing and monetization.
Read on to learn more about how intent data can save salespeople time -- while capturing more qualified leads in the process! By using the power of intent data, capturing buyer interest has become more feasible for sales. Not only that, but using it will save immense time during your workflow; a win-win on all fronts.
That discipline became incredibly important as they thought about scaling AI tools because of the number of use cases they could tackle and the ubiquity of AI now solving all the problems. Be disciplined about prioritizing that feedback and communication. That only captured about 30% of the feedback.
Top Posts of the Week: #1: Salesforce: Actually Were Going to Hire 2,000 Sales Execs Now To Sell AI #2: Gong: $100k Deals Take About 70 Days to Close #3: Why The Greatest Sales Teams Just Kill It On Dec 31. When Everyone Else Has Gone Home. #4:
A large company signed a contract to buy about $30K worth of software from us, and then the person who signed the contract said he didn’t have the authority to. The flip side, at about the same time, we had two contracts ourselves with vendors for about $30-$50k each that were not performing. Never, again.
No more scrolling through 45-minute videos to find that one Jason Lemkin quote about ARR growth. It doesn’t just summarize — it pulls out the quotable moments, the tactical advice, and the real takeaways that our audience actually cares about. It’s not just about making pretty videos. The best part?
You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.
People are listening and care about these reviews, and that’s why customer success is important in the early stages. “But at that point, you’re not thinking about scaling customer success. Be intentional about these decisions. Be intentional about where you want to win and drive focus towards that.
We’ve done a series of incredible highly operational conversations with Henry over the years, so I turned the convo around to ask him about a topic I still wonder about and struggle: How do you continually recruit VPs and C-level execs … forever? Again and again? I find that the hardest part of all of this.
Be ready to talk about who you’ve hired, how you’ve developed them, and how they’ve performed. Don’t make it all about yourself. Too many VP of Sales and CRO candidates these days come in hot and the first question is about comp and equity. Show you can recruit. A VP of Sales’ #1 job is building a team.
If there are a small number of relevant customers, as in Veeva’s case where the entire market is about 200 pharmaceutical companies, the average revenue per customer must be very high. At IPO, Veeva’s average customer paid the company about $750k per year. How about a 50 person SaaS company?
Speaker: Simon Torrance, Embedded Finance Expert & Advisor
Simon and Todd Ablowitz (Co-CEO and Co-Founder of Infinicept) talk about the basic principles of embedded finance, why this market is a trillion-dollar opportunity and the key challenges that companies face in capturing that opportunity.
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