SaaStr

JULY 22, 2020

Not every rep should be involved in chased down invoices. note: an updated version of our classic 2013 post. Maintain positive, long-term, win-win customer relationships — as appropriate. Not every customer should ‘stay’ with a rep. But reps need to do both where it’s best for the customer and company.

Scale 363

Scale Sales Hiring Sales SaaS 363

Baremetrics

SEPTEMBER 15, 2021

We are going to walk you through a couple of the most popular pricing models—perpetual license and annual license, along with its variant subscription model —as well as mention a couple of the other popular ways to monetize software. Payment ii. Using Baremetrics to monitor subscription revenue. Table of Contents.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

Tom Tunguz

JANUARY 26, 2017

In 2010, classic SaaS was booming, the benefits of a subscription model were finally becoming clear to the public markets and the mass-market. Agricultural Technology (AgTech) boomed in 2013, but has not recovered after substantial drop from its one-year high. Cybersecurity investments are classic hockey stick.

Startup 255

Startup Software Machine Learning Artificial Intelligence 255

Tom Tunguz

SEPTEMBER 30, 2017

They generate revenue in two ways: subscriptions and merchant services. Merchants pay subscription to rent the software. They pay merchant services for payment fees and other costs that increases the function of the amount of stuff they sell, or Gross Merchandise Value (GMV). Since 2013, Shopify GMV has 10xed from $1.6B

Merchant Services 188

Merchant Services SaaS Payments Payments Payment Solutions 188

The Angel VC

DECEMBER 14, 2018

In most cases, this doesn’t make a huge difference (if all revenue is subscription based, GAAP revenue trails ARR) but note that for companies with a larger percentage of setup fees, revenue from professional services or other non-recurring revenue sources, the difference is bigger. In that case, I used 2013 for the “founded” year.

SaaS 174

SaaS Revenue Payment Features Subscription 174

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. This means our software is hosted on the cloud and used over an internet connection via a web browser or mobile app.

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

SaaStock

FEBRUARY 14, 2019

In the past months, he has offered a pricing teardown to every subscription business you can think of, from Spotify and Netflix to NYTimes and Match.com.Patrick’s professional experience is diverse and curious: his first job was at the U.S. In 2013, Thiago joined Resultados Digitais, one of the most renowned SaaS businesses in Latin America.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Baremetrics

JUNE 27, 2021

While Stripe is a payment processing platform, both Profitwell and Baremetrics are strictly business metrics monitoring tools that integrate with Stripe to bring you more in-depth knowledge about your transactions. If you want to see it all first-hand, signup for a Baremetrics free trial and monitor your subscription revenues with ease.

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

Intercom, Inc.

FEBRUARY 6, 2020

And so in 2013, the marketplace launched Udemy for Business with an eye on acquiring corporations alongside the nearly two million learners they had at the time. What started off as little more than an experiment has paid dividends. Strategically matching buyers and sellers at the microlevel, according to early employee Janet Bannister.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

Tom Tunguz

SEPTEMBER 21, 2014

Tableau sells software the old-fashioned way, with perpetual licenses not subscriptions. To offset the mostly one-time payment from customers, Tableau employs a land-and-expand strategy. The company went public in 2013 and we’ll use data from their S-1 through 2013 to benchmark the business.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

Tom Tunguz

JUNE 9, 2015

The upsell rate was 36%, 31% and 30% for the years ended December 31, 2014, 2013 and 2012, respectively. Our upsells are primarily derived by an increase in the number of seat licenses purchased by our customers and are also derived from the addition of other subscription services. Renewal rate.

Churn 100

Churn SaaS Retention Startup 100

Intercom, Inc.

MAY 9, 2018

Finally, there’s the prospect of the company spawning a truly new business within a business (Google Apps for Business circa 2013, for example) that needs a Bizops function, which causes the wheel to come around for another go. Almost there – we’ve sent you an email to confirm your subscription. And the cycle begins again. Sign me up.

Scale 182

Scale Sales Hiring Headcount Scaling 182

Totango

MAY 27, 2022

Customer retention: a satisfying experience of the product motivates the customer to renew their subscription. Following its launch in 2013, Zoom overtook its rivals by differentiating its product on selling points, such as being mobile- and user-friendly. In 2020, Dropbox generated over $1.9 billion in revenue.

Acquisition 126

Acquisition Retention Technology Strategy 126

ProfitWell

NOVEMBER 14, 2019

The subscription universe is taking over. From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. What is the subscription-based economy? How does the subscription-based economy work? What customers look for in subscription companies.

Payment Features 49

Payment Features Payments Subscription Trends 49

Neil Patel

DECEMBER 31, 2020

Then, in 2013, Google Reader was switched off, and their popularity has dwindled. But as online habits changed, usage declined, prompting the search giant to permanently retire Google Reader back in July 2013. The mid-aughts to early 2010s were the heyday for RSS feeds like Google Reader. It felt like everyone was using them.

Social Media 144

Social Media AI Search Blockchain Content Marketing 144

Frontegg

MAY 27, 2021

But back to the product side, adopting PLG means creating the optimal user journey to engage the customer from the login stage onwards – seamless login, onboarding, subscriptions plans, built-in security, and support features all need to work in tandem to create the best results. Best For: Online Payment Processing.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Tom Tunguz

JANUARY 7, 2015

Unlike most SaaS companies who offer a single product, LinkedIn offers three: Talent Solutions, Premium Subscriptions and Marketing Tools. Salespeople buy Premium Subscriptions to network and search on the platform. In 2007, the Premium Subscriptions generated 53% of the revenue.

Sales Recruiting 100

Sales Recruiting Benchmarks Metrics SaaS 100

FastSpring

NOVEMBER 21, 2018

A: I joined the company in 2013. FastSpring sits at the intersection of three core areas: software and subscription billing, payments, and ecommerce. Checkout the full episode of Middle Market Executive featuring Chris here: Pressed for time? Don’t worry, we’ve included a few highlights from his conversation below.

Payment Methods 94

Payment Methods Payment Solutions Sales Hiring Payment Services 94

ProfitWell

JANUARY 30, 2020

And finally, a subscription to offset… carbon emissions? Your top subscription news. Since Product Hunt’s launch in 2013, it’s seen more than 150,000 products launch on the platform, upvoted by millions of people and discovered by several million more. Offset carbon emissions with this subscription. Here's that waitlist.

Payment Features 40

Payment Features Subscription Travel Metrics 40

Sales Hacker

SEPTEMBER 11, 2020

If you sell an HR platform with a subscription that starts at 50 seats, you should scratch any seed-stage startups off your list. Raised seed in 2013. Founded in 2013. Raised seed in 2013. Instead of asking, “ Who should I be prospecting into? ” Are they trying to expand internationally? Total funding raised: $147.9

Outsourcing Services 107

Outsourcing Services Scale Startup Outsourced Development 107

Intercom, Inc.

APRIL 22, 2019

Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. With the advent of the subscription economy, support is increasingly responsible for fostering that relationship over time (which can lead to more long-term revenue). Short on time?

Scale 156

Scale Scaling Underperforming Technical Team AI Search 156

Chart Mogul

APRIL 15, 2021

Founded in 2013, the company was originally called CakeHR. He noticed almost right away that it would be easy to re-package what they created for internal use as a product and sell it as subscription-based software. I asked Kaspars if Sage plans to switch to a subscription model as a whole. That’s how CakeHR came to be.

Acquisition 83

Acquisition Data Scale Banking 83

OpenView Labs

MAY 24, 2021

Veeva sees similar dynamics among its Vault customers, with 2013/2014 cohorts growing subscription revenue by 26.8x According to the company’s most recent investor day presentation : Veeva’s Commercial Cloud customers have adopted an average of 3.72 products each, up from 1.90 and now adopting 4.4 products on average.

Scale 98

Scale Headcount Sales Hiring Benchmarks 98

FastSpring

JUNE 19, 2019

Engagement drives conversion from free consumption to a paid subscription.”. We make our freemium product work so well, If they like our product, very soon they are going to pay for the subscription,” he said. We’re taking twice as many photos as we were in 2013, and image sharing on Instagram since 2010 has spiked.

Payment Methods 104

Payment Methods Trends Payments Payment Services 104

ProfitWell

MARCH 31, 2020

In 2013, they raised a seed round of $2 million from investors. In yesterday’s episode of the show, we touched on the various tiers of subscription companies out there and what they’re likely witnessing amid the COVID-19 crisis. That’s it for your March 31 episode of Recur Now. Until tomorrow, folks.

Banking 64

Banking Education Payment Features Subscription 64

Chart Mogul

AUGUST 2, 2019

The billing systems include Stripe on Web, iOS App Store, Google Play, in addition to manual invoicing for larger Contacts+ for Teams customers. A subscription for a customer then allows them to use any of the apps, integrations, or extensions on the platform no matter where the subscription initiated. Travis Todd.

Churn 52

Churn Payments Payment Solutions Payment Methods 52

OpenView Labs

MAY 20, 2019

SaaS companies now report 9 competitors on average , up from just 2 back in 2013. For example, Concur aims to “simplify travel, expense and invoice management for total visibility and greater control,” directly speaking to the finance exec and not the individual who’s actually booking travel and submitting expense reports.

Scale 96

Scale Startup Technical Review Software Review 96

Neil Patel

FEBRUARY 15, 2021

Beacon technology first gained popularity back in 2013 when Apple unveiled the iBeacon. However, an estimated 90 percent of smartphone users have at least one subscription to a rewards program. Here’s a five-step guide to getting started with beacon technology. Step 1: Learn About The Growth of Beacon Technology.

Technical Review 145

Technical Review Technology Software Review Mobile 145

User Pilot

SEPTEMBER 16, 2024

For example, if your product is not competitive enough due to annual subscription plans, you can revamp your pricing model to make it more attractive in your market. Slack – Expanding to new markets Initially, Slack was launched in 2013 in the U.S.

Development 105

Development Strategy Marketing Technical Review 105

SaaStr

JUNE 1, 2021

million in 2013 to $115.9 I’m going to skip by my life story, and how I grew up as a small child in India, and how the dusty streets influenced my take on unit economics, and SaaS subscription models. million in 2014.). Of course, no success story is without its obstacles.

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

Stax

DECEMBER 20, 2023

Secure transactions ensure you can maintain a trustworthy reputation with past and future customers, as well as reducing the financial losses that come from the fines and legal fees associated with compromising customer data. One of the most famous data breaches happened to Target in 2013.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

ProfitWell

FEBRUARY 12, 2020

Your top subscription news. A dedication to subscription. NASDAQ published a report on Disney+ earning a subscription price hike. In more subscriber growth news, The New York Times also reports strong subscription growth. increase in subscription revenue and a 30% rise in other revenue. Subscribers > ads.

Branding 52

Branding Advertising Entertainment Payment Features 52

Chart Mogul

FEBRUARY 18, 2019

Since our start in 2013, we’ve grown rapidly. Another benefit of ChartMogul is the scalability of the subscription analytics solution. All users — regardless of discipline or geographic location — can access and contribute to the relevant digital assets, patterns, and guidelines. The effect?

Scale 60

Scale Startup Finance Branding 60

Chargify

SEPTEMBER 25, 2019

Welcome back to the Subscription Rockstars series! And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth. However, things weren’t really working, as evidenced by the fact that they did over $3,000,000 in revenue in 2013 but yielded minuscule profits.

Subscription 40

Subscription Payment Features Consulting Business Model 40

yoursales

NOVEMBER 12, 2020

If you didn’t already, get used to the thought of shelling out a few hundred €/$ for a subscription to LinkedIn Sales Navigator.). Calendly has been around since 2013. LinkedIn – for real business networking, as well as inbound and outbound social selling. hard requirement for sales – you HAVE to be here!

Outsourcing Services 97

Outsourcing Services Sales Systems Review Sales Outsourcing 97

ChurnZero

AUGUST 25, 2020

A three-time entrepreneur, Todd teamed up with fellow product leaders and technologists from Red Hat, Cisco, and Google to launch Pendo in October 2013. You Mon Tsang, ChurnZero You Mon ( @youmon ) is the Co-founder and CEO of ChurnZero , a real-time customer success platform that helps subscription businesses fight churn.

Scale 69

Scale Technical Review Venture Capital Software Review 69

User Pilot

APRIL 19, 2022

Pendo is a product experience and digital adoption tool founded in 2013. NPS is not available on the free or Team plan for Pendo, which means you can’t give the feature a try before paying the high subscription fee. What does Pendo do? This can’t be done with Pendo. Userpilot is different.

Software Review 98

Software Review Software Pricing Enterprise 98