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Dear SaaStr: We Gave Away Too Much Equity and Now Will be Minority Holders. What Can We Do?

SaaStr

Do so at your folly. If you don’t want to be diluted to a minority holder, whatever you do — don’t raise venture capital. If it isn’t to you — don’t do it. UPDATED The post Dear SaaStr: We Gave Away Too Much Equity and Now Will be Minority Holders. What Can We Do? Venture capital is not a tap.

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Dear SaaStr: A Big Potential Customer Just Asked for Our Financials. We Haven’t Raised Much. What Do We Do?

SaaStr

We Haven’t Raised Much. What Do We Do? The key I think we've learned from prior cycles is being honest. In the end, what do you do if your balance sheet — is modest? That may even seem natural, and the right thing to do. We Haven’t Raised Much.

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What do Google Search Query Trends Reveal about the Changes in How We Work?

Tom Tunguz

I was reading an article in the NY Times about how we’re all using much more internet than we have been. I’ve also heard anecdotally that some forms of content marketing are doing well in an era when knowledge workers sit before our laptops all day.

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Nick Mehta, CEO Gainsight + Jason Lemkin SaaStr: What We’re Doing Now. And How We Got Through ’08-’09.

SaaStr

NIck Mehta, CEO of Gainsight and I got on a Zoom with almost 1,000 SaaStr folks and talked about what we are seeing now, sales cycles, logo retention, and more. As well as a deep dive on what happened during the last downturn. If these are helpful, we will do more. Re-Watch What Happened Live.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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53 Questions Developers Should Ask Innovators

TechEmpower SaaS

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. After all, that’s what tech innovation is all about. What’s their specific need/pain? What level of funding do you currently have? What are your big milestones?

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What is Pearl Lemon Consulting and why do we need them?

SaaS Metrics

The post What is Pearl Lemon Consulting and why do we need them? Business is something which is very different from a job.As you start handling a business, you understand how much stress you receive and how. first appeared on SaaS Metrics.

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Research Study: Customer Perceptions of the Community Experience

What do consumers expect when it comes to CX? Rather than assume that branded communities meet the expectations of the consumer, we wanted to figure out the “want behind the want” by asking if customer expectations around CX align with community offerings. If customers perceive community as a solution to CX expectations.

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Resilient Machine Learning with MLOps

We do not know what the future holds. But we can take the right actions to prevent failure and ensure that AI systems perform to predictably high standards, meet business needs, unlock additional resources for financial sustainability, and reflect the real patterns observed in the outside world.

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2021 Community Predictions

What does 2021 have in store for the community profession? What can organizations do to ensure their business remains relevant? What impact has the global situation had on the community and what can we expect moving forward into 2021? Will these unprecedented times expedite the rise of branded communities?

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Tough Bosses, Unrealistic Goals, and Other Corporate Challenges That a Customer-Centric Product Strategy Can Empower You to Solve

Speaker: Bob Caporale, Founder of Strategy Generation Company

And have you ever had your boss tell you to just “make those goals happen,” even in the absence of any clear plan that might allow you to do just that? So how do we solve this problem? And that’s exactly what we’re. going to learn how to do in this webinar!

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Customer Perceptions of the Community Experience

What do consumers expect when it comes to CX? What is most important when interacting with a brand, and what is the ideal experience they’re looking for? Customer experience expectations are ever-changing so understanding what they are is crucial to the success of your brand.

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The Executive Guide to Generative AI

Generative AI is taking the world by storm, but the questions that all CEOs, data leaders, and AI leaders are being asked are: What are we going to do about it, and what is our plan? From productivity gains to finding new routes to revenue generation, generative AI is going to radically transform how we work.

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B2B SaaS Financial Operations Trends Report 2021

From the economy to funding to the downstream impacts of ASC-606 adoption, we explore what finance teams and founders alike are most concerned about in 2021 in our report. If you're in B2B SaaS, you don't want to miss this one.

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The Ultimate Guide to Customer Success in SaaS

Whether you’re finding yourself asking “what is Customer Success?” In this guide, we distill down the vast learnings, expertise, and experience that our team of CS executives and professionals have amassed over a decade of working in various roles in the industry. How do you build a Customer Success strategy? And many more….