SaaStr

JUNE 21, 2025

Be Organized and Committed : Early-stage CSMs often wear many hats—onboarding, training, webinars, even sales demos. But don’t stop there—bring value beyond just being “nice.” Be consultative, solve problems, and help them achieve their business objectives. You’ll need strong organizational skills to juggle these responsibilities.

Customer Success 181

Customer Success Management Scale Retention 181

BetterCloud

FEBRUARY 6, 2025

Last month, IT Brews webinar focused on an all too common issue – rising software costs colliding with sprawling tech stacks. The rise of SaaS and SaaS sprawl Cheap pricing and user-friendly ordering systems make it incredibly easy for teams to acquire software, often without adequate IT oversight.

CTO 52

CTO Cost optimization & reporting SaaS Operational efficiency. 52

SaaStr

DECEMBER 5, 2024

Audience segmentation Webinars & virtual events In-person events Analytics The market for marketing AI-assisted tools however is getting very crowded. Marketing teams are using AI-powered platforms for tasks such as: Promotional content development: ad creative and copy Content development: creating clips from longer form content, etc.

AI 273

AI Software Data SaaS 273

Stax

MAY 7, 2025

Stax Connect’s recent webinar, featuring CardX Founder Jonathan Razi , offered ISVs insight into this intricate challenge, providing expert guidance on surcharging compliance and a glimpse into the future of payment processing. Watch the full webinar here: There’s so much nuance.

Merchant Services 88

Merchant Services Payment Services Payment Methods Stax 88

The Moz Blog

NOVEMBER 11, 2024

Our upcoming live 2-part webinar, SEO Accelerator: Theory to Practice, will explore both the “why” and “how” of competitive analysis. Whether you’re new to SEO or looking to sharpen your skills, this webinar has something for everyone.

119

119

SaaStr

FEBRUARY 15, 2021

Add weekly webinars for prospects, invite all of them — and make your scaled team members do them. These webinars will also be great training for the new folks. They can watch the trained folks present, and importantly, hear prospect questions on the webinar after. Reps 3-300 will do it wrong, use outdated materials, etc.

Scale 348

Scale CTO Hire Sales Hiring New CTO 348

SaaStr

OCTOBER 12, 2020

SImple tips to Do Better in Q4 With What You Already Have: – Drive Down Churn – Drive Up NPS – Be More Grateful – Zoom with 10 Customers a Week – Promote Your Star(s) – Less Spam, more ABM – Weekly Webinar – Improve Lead Routing – Improve Lead Scoring – Talk to Every Prospect.

Sales Recruiting 350

Sales Recruiting Sales Hiring Churn Onboarding 350

User Pilot

AUGUST 23, 2024

The best of Ben Williams webinars Dive into Ben Williams' top webinars, where he shares real-world advice on mastering product-led growth and customer engagement. Webinar – A product manager's guide to defining your ideal customer profile. Ben Williams webinar with Leah Tharin.

Scale 104

Scale Acquisition Retention B2B 104

SaaStr

AUGUST 24, 2021

Do weekly webinars where you highlight The Customer of The Month. Do a high quality weekly webinar, and invite your growing list to it every week. Each week, do a webinar. But they are the best marketers of all. In the end, 30%-80% of new leads for most SaaS companies come from word-of-mouth and similar referrals.

Scale 343

Scale Startup Marketing SaaS 343

Kellblog

MARCH 20, 2024

Just a quick post to share the slides from the webinar I did with Balderton Capital this morning entitled Opening New Markets, The Key to Efficient Growth in 2024 and Beyond. The post Slides from Balderton Webinar on Entering New Markets, The Key to Efficient Growth appeared first on Kellblog. You can download a PDF version here.

Marketing 129

Marketing Startup 129

User Pilot

AUGUST 23, 2024

Best webinars featuring Wes Bush Check out these top webinars featuring Wes Bush, where he shares his expertise on product-led growth and business strategy. Whether through his books, blogs, or webinars, Wes provides practical strategies and proven frameworks that can help you build a successful product-led organization.

Scale 105

Scale Customer Lifetime Value Consulting Acquisition 105

SaaStr

JUNE 10, 2020

Webinars and similar. Webinars are an underrated asset. Do a weekly webinar on something. What % of your soft and hard budget for events goes to retention, and what % to lead gen? You can wing it in the early days, but you need a firm ratio and strategy after that.

Marketing 325

Marketing Customer Success Retention Content Marketing 325

USIO

JUNE 12, 2024

Sources SaaS user retention statistic: FinancesOnline SaaS company growth statistic: SaaStock SaaS revenue growth rates: SaaSOptics SaaS market projection: Gartner The post Live Webinar: Unlock the Secrets: Transforming Payments into Profit with Top Software Leaders appeared first on USIO.

Payment Solutions 130

Payment Solutions Payments Payment Methods Software 130

SaaStr

OCTOBER 26, 2020

Is there a weekly webinar? Webinars Almost Always Work. Does the marketing site make you look like you are at least 2x larger than you are? Does the marketing site let me get information how I like it to process it? A whitepaper? Intercom? Why do prospects have to process information one single way? Easy peasy.

Marketing 339

Marketing Engineering Revenue Branding 339

SaaStr

FEBRUARY 20, 2020

Start doing a weekly customer webinar — THIS WEEK. Start doing a weekly webinar now, and lead it yourself. Webinars Almost Always Work | SaaStr. Go get on more jets. Invite customers to the office. Don’t hide from bad sales. Go help the team. Go visit all your top customers. Plan your first customer conference.

Sales Hiring 300

Sales Hiring Sales Investment Metrics 300

SaaStr

MARCH 12, 2021

More here : On24 was founded in 1998 is a niche Zoom competitor you might have heard of if you do webinars. More here : GoDaddy was founded in 1997 remains a leader in domain names but expanded into web sites, ecommerce and more — and is worth $13B today ! They kept at it, went more enterprise, and today RingCentral is worth $30B.

SaaS 343

SaaS B2B Enterprise Revenue 343

Buffer Resources

SEPTEMBER 3, 2024

a recent press release, an event or webinar registration page, etc.).  Much of our social media strategy is driven by our content marketing efforts (content we create on our blog, customer stories, interviews, webinars, etc.). important announcements, driving traffic to a webinar registration, etc.).

Social Media 107

Social Media B2B Interviewing New CTO 107

The Daily Egg

MAY 29, 2021

Its browser-based platform allows users to host video conferences or webinars without cut-offs, even on a free plan. In an era of remote working, Zoho Meeting offers a simplified way to collaborate online.

Pricing 300

Pricing Business 300

SaaStr

MARCH 23, 2020

A weekly webinar can be great here. A pause is a lot better than churn. Think about your gym membership. Produce more content and more help. Help your customers learn how to use your product even better. Try to give each customer a named Customer Support manager. A real human that can help.

Churn 354

Churn Customer Support Enterprise Management 354

SaaStr

MARCH 30, 2020

Do a weekly explainer webinar, every week, at the same time. That way, your customers can drive other stakeholders at the company to the webinar if they want to share how your app works, its value prop, etc. More here: Webinars Almost Always Work | SaaStr. For Your Customer Success Team — And You. Have honest pricing.

Pricing 271

Pricing Customer Success Investment Marketing 271

Tom Tunguz

MARCH 28, 2020

As for marketing to people in front of computers all day, the webinar is the new meetup, conference, whitepaper, online ad, or any other campaign that one might have run in 2019. But it also might be tied to massive loads on their infrastructure. ZDNet reported demand for Azure is up 775%.

Trends 354

Trends Azure Software Review Content Marketing 354

The Daily Egg

JUNE 14, 2022

Google Meet is a decent webinar software tool. It’s easy to set up if you already have a Google account, includes document. The post Google Meet Review appeared first on The Daily Egg.

Software Review 286

Software Review Software 286

SaaStr

MARCH 10, 2021

Invite customers to the office (once we can again) and to lunch-and-learns and to webinars. In fact, start doing a weekly customer webinar — THIS WEEK. Start doing a weekly webinar now, and lead it yourself. Webinars Almost Always Work | SaaStr. Don’t hide from bad sales. Go help the team.

Sales Hiring 254

Sales Hiring Sales Investment Metrics 254

SaaStr

JUNE 19, 2020

Start a weekly webinar for your (or ideally, all) prospects. More here: Webinars Almost Always Work | SaaStr. Learn to do this though, and you will become a better rep. If the company isn’t doing one, you just do it. Invite all your prospects each week. Listen to each others’ calls.

B2B 297

B2B Startup Sales Communication 297

The Daily Egg

MAY 25, 2021

You’ll be able to host webinars and internal conference calls from the same platform. The service also offers unlimited meetings, and you can use up to four cameras during webinars. For hosting webinars, it’s the best tool for the job. […]. ClickMeeting is an excellent conference call service.

232

232

SaaStr

MAY 15, 2025

Start Doing Weekly Webinars Start hosting a weekly webinar for prospects and customers. Webinars Almost Always Work. Its a simple but effective way to generate interest and give your SDRs something valuable to invite leads to. Even if only a handful attend, those attendees are often high-quality prospects.

Compensation 153

Compensation AI Investment Metrics 153

SaaStr

AUGUST 5, 2023

If nothing else, I strongly recommend doing a live webinar each week for prospects, and using your drip marketing to invite them to it. Make each webinar new and valuable, and do it every week at the same time, and you’ll be surprised how many high-value prospects show up. More on that here: Webinars Almost Always Work.

Outsourcing Services 246

Outsourcing Services Strategy Marketing Content Marketing 246

SaaStr

JULY 21, 2024

If you’re just phoning it in on content, on SEO, on webinars, on events, etc. A reminder I guess that the marketing playbook still works, all of it still works. Just so much of it takes far more planning, effort, and energy to work as it used to. Are you up for that? Don’t expect it to work in 2024. SEO: Still A Mystery.

Data 301

Data Social Media Content Marketing Engineering 301

SaaStr

MAY 7, 2020

Webinars almost always work. More on how here: Webinars Almost Always Work. In these Shelter-and-Beyond days, many of you are trying to dial-up the media and content side of your business. Which is good. IMHE, content marketing, done right, always works. Corporate blogs almost always work. Podcast almost always work.

Content Marketing 291

Content Marketing Investment Metrics Marketing 291

SaaStr

FEBRUARY 12, 2024

Watch their webinars, do a product demo, learn as much as you can in 60 minutes. So if you’re looking for your next role — stop sending 1,000 random resumes without a cover letter or any research. Slow it down. Find those still hiring, and find 5 or 10 that truly are a match for your skills. I bet you get an interview.

Sales Hiring 317

Sales Hiring Scale Sales Interviewing 317