Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

FastSpring

OCTOBER 19, 2021

Pending Apple’s appeal, the Gonzalez Rogers ruling would enable developers to link to external payment systems (like FastSpring!) for in-app purchases — good news for companies that monetize with an upsell or upgrade pricing model. Apple case mean for Apple’s 30% revenue cut? Sign up for the free webinar today!

Payment Solutions 129

Payment Solutions Payments Payment Methods Payment Services 129

Infinicept

JUNE 16, 2022

Understanding the Payments Revenue Food Chain As software companies become a larger part of the payments world, they have to determine how much of a role to play and how far up the payments revenue food chain they want to go. Source.

Payments 59

Payments Payment Solutions Revenue Software 59

Infinicept

DECEMBER 9, 2022

Deconstructing the Cost of Becoming a Payment Facilitator (Part 4 of the Payments Education Webinar Series) Being a payment facilitator has many touted benefits: you bring payments in-house, you get more revenue, and more control over the merchant experience.

Merchant Services 52

Merchant Services Payment Services Payment Facilitation Payfac 52

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

Infinicept

MARCH 11, 2022

?? Deconstructing the Cost of Becoming a Payment Facilitator (Part 4 of the Payments Webinar Education Series) Being a payment facilitator has many touted benefits: you bring payments in-house, you get more revenue, and more control over the merchant experience.

Merchant Services 52

Merchant Services Payment Services Payment Facilitation Payments 52

ChurnZero

AUGUST 14, 2020

Using third-party integrations to bring company-wide customer data into a central hub that’s designed to automate and optimize a Customer Success Manager’s output is when Customer Success really becomes a force to be reckoned with. What are the benefits of integrating with Customer Success software? Who owns it? Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Infinicept

OCTOBER 29, 2021

? Deconstructing the Cost of Becoming a Payment Facilitator (Part 4 of the Payments Webinar Education Series) Being a payment facilitator has many touted benefits: you bring payments in-house, you get more revenue, and more control over the merchant experience.

Merchant Services 52

Merchant Services Payment Services Payment Facilitation Payments 52

Infinicept

MARCH 2, 2023

Deconstructing the Myths About the Payment Facilitator Model Being a Payfac has many touted benefits: you bring payments in-house, increase gross revenue, and have more control over the merchant experience. However, there has been quite a bit of fearmongering about the investment (time, labor, costs) it takes to be a Payfac.

Payfac 52

Payfac Merchant Services Payment Services Payment Facilitation 52

User Pilot

FEBRUARY 22, 2024

Customer retention can help you drive recurring revenue, reduce customer acquisition costs, and drive customer loyalty. Face-to-face webinars can help you unlock consistent value for your customers and improve customer retention. Drive recurring revenue : Loyal customers spend more through repeat purchases over time.

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

User Pilot

APRIL 21, 2024

Userpilot is a product growth platform. Demo sign-up conversion path Here’s how Attest, a market research platform, converts website visits into demo bookings. Free trial sign-up conversion path Surfer, a powerful SEO content marketing platform , uses free trials to allow users to experience the product value.

SaaS Payments 93

SaaS Payments Payment Services Payment Methods Payment Solutions 93

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. During the sales process, including sales appointment scheduling, meetings and payment processes. Video content and ads.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

Navint

NOVEMBER 11, 2020

In today’s chaotic business landscape, success for SaaS focused companies is based on much more than a strong product – innovations in the purchasing experience, usage, payments and service have quickly become essential for both survival, and growth. However, for many SaaS organisations.

SaaS Payments 78

SaaS Payments Payments Payment Services SaaS 78

Totango

AUGUST 16, 2022

Finally, we’ll review five of today’s top customer retention platform tools and what they can do to help you maintain more clients. A customer retention software tool may perform these tasks independently or through integration with other tools like customer success software. What Is Customer Retention Software? Onboarding.

Payment Solutions 98

Payment Solutions Payment Methods Retention Software Review 98

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. It comes down to having an online presence, understanding buyers’ needs, and, most importantly—a platform that can handle transactions.

Payment Methods 147

Payment Methods B2B Outsourcing Services Payment Services 147

User Pilot

DECEMBER 19, 2023

TL;DR As the name suggests, SaaS account management is the process of managing customer relationships. Strategic account management increases customer lifetime value , drives up referrals and revenue, and reduces customer churn. Boost revenue : Lastly, all the above factors combine to increase revenue.

SaaS Payments 94

SaaS Payments Management Customer Lifetime Value SaaS 94

Baremetrics

OCTOBER 10, 2021

It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

Subscription Flow

JANUARY 30, 2024

SaaS renewal management’s primary goal is to increase customer retention and in turn, recurring revenue growth. CSPs are platforms that monitor client satisfaction, loyalty, and usage of SaaS products. SMPs are platforms that manage SaaS product billing, invoicing, and payment procedures.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

Totango

JUNE 3, 2022

An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. Email: Hi, [Customer Name], I wanted to let you know about a free webinar coming up that will show you how to get the most out of [product]. The webinar is available at [date, time]. Here’s a sample template.

Customer Success 108

Customer Success Payments SaaS Payments Payment Methods 108

Neil Patel

JANUARY 14, 2020

It’s my revenue on a bad month of selling info products. Instead of just blogging about marketing tactics, I thought I would share my old business model with you and give you the exact emails, power points, and everything you need so that way you can replicate my results. Just look at the screenshot above.

Payment Methods 145

Payment Methods Payments Business Payment Services 145

Neil Patel

SEPTEMBER 10, 2021

From lead generation to lead nurturing to conversion, funnel AI tools help marketers improve their strategy and streamline their processes. Even small businesses need to adopt AI technology to keep up. The good news is there are many tools and software platforms available, so you are likely to find one that meets your needs.

AI 139

AI Payment Solutions SaaS Payments Payment Methods 139

FastSpring

JANUARY 26, 2024

Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS being an integral part of impacting the entire business. Jake Dipple 4:40 Of course, so, Sideways 6 we’re ID management platform, and we exist to bring good ideas to life every day.

Customer Success 136

Customer Success VP of Engineering Payments Payment Methods 136

ChurnZero

MAY 20, 2021

6M to $10M of Annual Recurring Revenue (ARR) or ~10 Customer Success Mangers (CSMs). But the best Sales and Marketing teams (which also have a relationship component) use well-defined processes and data integrations to drive their operations. A Customer Success platform allows CSMs to manage more accounts at a higher level.

Customer Success 90

Customer Success Payments Payment Services Scale 90

Totango

JANUARY 2, 2024

In a recent webinar, I explored how CS Operations professionals can be the ideal change agents to help drive this transformation and unlock new business growth. Need help getting started?

Payment Services 99

Payment Services Merchant Services Customer Success Business 99

User Pilot

OCTOBER 31, 2023

Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers. Types of free trial models in SaaS For SaaS products, there are at least five free trial models : Opt-in free trial: Users gain access to the software without giving out their payment information.

SaaS Payments 92

SaaS Payments Payment Methods Strategy Payment Solutions 92

Intercom, Inc.

MARCH 16, 2021

Partners with Sales to streamline conversation passing for a better customer experience and to maximize revenue-generation opportunities. Pro tip: If you’re using Intercom you can quickly collect qualitative data from a customer by embedding a Typeform survey into the Intercom Messenger. Create a customer feedback loop.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

FastSpring

SEPTEMBER 16, 2022

If you’re not sure if FastSpring is the right payment system and merchant of record (MOR) for your B2C and/or B2B SaaS company, we want to know what questions and concerns you have so we can take that into consideration as we continue building out our features and products.

SaaS Payments 124

SaaS Payments Payment Solutions Merchant Services Software Review 124

Neil Patel

JANUARY 18, 2022

Everything else is drag-and-drop with dozens of integrations to make capturing leads and sales as straightforward as possible. The learning curve is steep with dozens of tools and integrations, but you’ll reap the rewards if you have the time and want an advanced landing page builder. What do you need to input? The only downside?

Payment Methods 109

Payment Methods Payment Solutions Payments Sales Hiring 109

Neil Patel

DECEMBER 12, 2020

E-commerce Platforms. As an e-commerce business, you want capabilities that let you list products, accept multiple types of payments, categorize goods, and allow you to track backend inventory in real-time. You’ll have to completely recreate it on a new platform. Are you currently selling products in a physical location?

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

Aysling

MARCH 3, 2021

Professional Services Automation (PSA) software is becoming an essential tool for businesses , enabling them to make big gains in efficiency and revenue. Managed Service Providers (MSPs) often rely on PSA software to run their businesses. But the best PSAs do even more, they: Integrate with your existing tools.

Payment Solutions 40

Payment Solutions Payments Software Payment Services 40

ChurnZero

APRIL 15, 2022

SalesIntel is a leading sales intelligence platform and B2B contact data provider. As the team expanded, so too did the need for automated, scalable processes and engagements. Once customers use and love your product, you can broach the topic of payment for additional licenses. It takes five minutes.”.

Payments 98

Payments SaaS Payments Payment Methods Payment Services 98

ChurnZero

JANUARY 24, 2022

One of the biggest benefits for your business of running a subscription-based service is recurring billing. It’s a steady and regular stream of revenue. To ensure processes like this run smoothly and keep your customers satisfied, make sure payment amounts and schedules are clear from the start.

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

Baremetrics

JANUARY 24, 2021

Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses. This means that our revenue churn was very low.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

CustomerSuccessBox

SEPTEMBER 2, 2021

CAC is an important metric for growing businesses to determine profitability and efficiency. An average SaaS business spends 92% of their first-year revenue on customer acquisition. This is how it is calculated, ((Net income per customer -CAC)/ Revenue from Customer over their lifetime) * 100. What is a good CAC?

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

Buffer Resources

DECEMBER 14, 2023

Why this works : This approach works because it provides a real-world example of how the product (Passionfroot) solves a specific problem (inefficient and inconvenient ways of organizing sponsorships and tracking payments). In this post, Thinkific promotes a webinar featuring Jon Youshaei, a top creator and educator. 

Social Media 119

Social Media Payment Methods Payment Solutions AI Search 119

OPEXEngine

MARCH 15, 2022

High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Faster growth companies are taking advantage of overseas markets and expanding internationally faster than their slower growth counterparts—with fast-growth companies reporting almost 31-32% of revenue from international business. Company Maturity.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

CustomerSuccessBox

APRIL 3, 2022

CustomerSuccessBox is a customer success platform that helps high-growing B2B SaaS companies reduce churn and grow their recurring revenue. Cheers, Reminder Invite to a Webinar. ” Webinars allow you to provide more value to your customers while also allowing for more possibilities for expansion revenue.

Customer Success 52

Customer Success SaaS Payments Payment Methods Payment Services 52