SaaStr

FEBRUARY 8, 2025

What Will Actually Matter Going Forward As AI becomes ubiquitous, the differentiators will be: Response accuracy (picking the right actions) User experience in existing workflows Intentional design of the interface The models themselves won’t be the moat – it’s how you implement them. Join us at SaaStr Annual in May.

AI 214

AI Artificial Intelligence SaaS User Experience 214

SaaStr

JANUARY 26, 2025

The Education Ecosystem Attentive University Platform certification program “Texts We Love” showcase Industry-standard guides (e.g., Black Friday playbook) 3.

Technical Review 254

Technical Review Payment Solutions Scale Payment Services 254

USIO

MAY 16, 2025

Better User Experience Prepaid cards feel like cash but function like modern digital tools. Users can swipe, tap, or shop online with ease. The answer depends on what you value mostspeed, control, user experience, or simplicity. Let Usio help you build a prepaid card issuing strategy that grows with your business.

Payment Methods 130

Payment Methods Payment Services Banking Scale 130

SaaStr

JANUARY 28, 2025

Their conversation offers a rare, insider view of the strategies, challenges, and opportunities driving the next wave of technological innovation. The company’s strategy is focused on staying competitive by delivering value on top of the increasing capabilities of Transformers, a type of AI technology.

AI Search 244

AI Search AI Artificial Intelligence Technical Review 244

User Pilot

AUGUST 30, 2024

The solution might lie in your ability to create a comprehensive user experience map. A well-crafted user experience map can be your secret weapon for understanding customers, identifying pain points, and boosting product engagement. We also identify some best practices to follow when creating the user experience map.

User Experience 103

User Experience Underperforming Technical Team Interviewing Onboarding 103

Payrix

NOVEMBER 13, 2024

At Payrix from Worldpay, we see the potential in empowering software platforms to deliver valuable financial products seamlessly within their user experience. Meet Eric Lerch, VP of Strategic Partnerships How can Embedded Finance increase customer loyalty and boost user experience?

Payments 130

Payments Finance Payment Solutions SaaS Payments 130

TechEmpower SaaS

MARCH 4, 2024

The shift towards AI-driven ad technologies enables brands to set and achieve highly specific engagement KPIs, moving away from generic strategies to more personalized, data-driven approaches that resonate with their target audience. It also facilitates rapid prototyping, allowing for quicker iterations and thus shorter development cycles.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

SaaStr

FEBRUARY 2, 2025

Companies need to: Ensure secure data handling Maintain clean data for model training Integrate effectively across multiple systems Enable real-time data access where needed Evolution of Business Models The integration of AI is driving changes in how vertical software companies approach pricing and business models: Pricing Strategies Traditional subscription-based (..)

AI 194

AI Technical Review Artificial Intelligence Systems Review 194

User Pilot

APRIL 30, 2025

This makes users feel that the product has tons of capabilities and is easy to use. Use referral programs to spread the word about your app The best growth strategy is a happy user who invites their friends. Increase app users with a referral marketing strategy. Duolingo’s gamification strategy.

Strategy 62

Strategy Mobile Systems Review Scale 62

SaaStr

JANUARY 22, 2021

What does it mean to make your product the star in your SaaS growth strategy? It’s imperative to incorporate critical elements in your product-led strategy to ensure its success. Product-Led Growth: The Disruptive GTM Strategy. The end-user is becoming the decision-maker and catalyst for growth. Key Takeaways.

Scale 278

Scale New CTO CTO Acquisition 278

FastSpring

AUGUST 2, 2024

Appearance and User Experience of Your Website Websites should be easy to navigate, featuring user-friendly, branded color schemes and fonts. Check out our blog for Pricing Strategies to Combat Stagflation or Best-in-Class SaaS Pricing Pages: 2022 Report. There are a few simple ways to help make this happen.

Payment Methods 147

Payment Methods Merchant Services Payments SaaS Payments 147

Payrix

NOVEMBER 7, 2024

Each expert has a unique perspective on balancing payments security and user experience, empowering software platforms to grow confidently in their niche industry. Ryan Barry, Senior Director of Risk Strategy and Partner Due Diligence “How do you reconcile the need for product innovation with the inherent risks of payments?”

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

User Pilot

SEPTEMBER 10, 2024

TL;DR Digital adoption : Ensure users extract full value from your product features by measuring active users, feature usage, and product stickiness. Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Creating a CES survey with Userpilot.

Management 111

Management Strategy Technical Review Software Review 111

SaaStr

AUGUST 10, 2022

User Experience and Building a Durable Business. Khusid explains the company’s ability to perfect the user experience to such a horizontal group with its attention to data and feedback: “From the very beginning, we were focused on data points that were coming from our users and customers…we look at data points at scale.

Sales Hiring 246

Sales Hiring Scale Company Culture B2C 246

SaaStr

FEBRUARY 22, 2023

Despite all the advancements in technology, creating a product with a great user experience remains challenging. Many companies believe excellent product design comes from hiring the best engineers and signing up for the latest software instead of building from the users’ perspectives.

CTO Hire 285

CTO Hire CTO Payment Methods Payment Solutions 285

Stax

JUNE 3, 2025

In this article, we’ll break down what a SaaS platform is, highlight real-world examples, and explore key strategies to succeed in the fast-moving software-as-a-service industry. The SaaS delivery model also enables continuous feedback loops, so make it easy for users to share input and shape your roadmap.

Payment Services 88

Payment Services DevOps as a Service SaaS Payments Payments 88

SaaStr

MARCH 13, 2023

Co-founder and CEO of Scratchpad, Pouyan Salehi, and OpenPhone’s Co-founder, Daryna Kulya, share how they consistently engineer delightful experiences for their customers. Prioritize user experience as a growth strategy Today, most SaaS companies depend on growth hacking and funnel optimization to unlock growth.

Growth Hacking 246

Growth Hacking Social Media SaaS Business 246

Buffer Resources

OCTOBER 2, 2024

a) If you’re in the early stages of forming your social media marketing strategy , I’d argue you don’t need to focus on what your competitors are doing at all. Peeping at the competition’s marketing strategies should come (if it comes at all) much later. 14-day free trial for paid plans. The problem?

Social Media 116

Social Media AI Search Benchmarks Software Review 116

SaaStr

JUNE 19, 2024

Beyond the Chatbot: How to Uplevel the CX with Practical AI with Calendly’s CPO and Head of User Experience A deep dive with Calendly’s CPO and Head of CX and what can really be doing with AI beyond bots. Nikhil Triveldi from Footwork VC to share how Nvidia’s GTM and sales strategies. ” #4. ” #6.

AI Search 293

AI Search Scale AI Generative AI 293

Payrix

APRIL 28, 2025

As the demand for seamless platform experiences intensifies, theres only one way for software companies to effectively deliver on customer-centric strategies: with a digital-first approach. So, how can platforms successfully take a digital-first approach to payments?

Merchant Services 113

Merchant Services Payment Services Payment Solutions Payments 113

User Pilot

SEPTEMBER 9, 2024

For each example, we’ll explore why it works and lessons that can help improve your marketing strategy. TL;DR Customer-led marketing is a strategy that puts the customer at the center of all marketing efforts, making their pain points , behaviors, and feedback the driving force behind decisions.

Strategy 111

Strategy Marketing Social Media Software Review 111

SaaStr

AUGUST 2, 2024

Canva Head of Sales and Success for EMEA, Jorge Bestard, and Head of Strategic Sales for EMEA, Daniela Nyarko, share Canva’s journey from PLG to Enterprise, strategies to navigate the PLG trap, and why it’s so attractive. That means abandoning a product-led strategy and embracing more traditional methods.

Scale 277

Scale Sales Hiring Sales Enterprise 277

User Pilot

AUGUST 2, 2024

TL;DR A go-to-market (GTM) strategy is a comprehensive plan that outlines how a company will launch a new product or service into the market and drive customer success. In most SaaS companies, PLG strategies are developed by a collaborative effort between sales, product, and marketing teams. Shorter sales cycle.

Scale 105

Scale Strategy Acquisition Consulting 105

User Pilot

JULY 24, 2024

Launching a product without a well-defined product strategy framework is similar—you risk wasting resources without a clear path to success. So, how do you outline a product strategy framework that is the foundation of product-led growth ? Product strategies help you design and grow your products. Let’s get right to it.

Strategy 111

Strategy Social Media Market Research Pricing 111

User Pilot

MAY 17, 2025

Most advice on app retention strategies out there is copy-paste fluff. When I started digging into the retention strategies of successful mobile apps, I noticed a pattern. In this post, Ill break down 8 strategies that move the needle, with real examples from apps that have figured it out. The goal isnt just to remind users.

Retention 69

Retention Strategy Mobile Onboarding 69

User Pilot

JULY 31, 2024

In today’s ultra-competitive landscape, your product development strategy is a roadmap that helps you navigate the journey from product idea to market success. In this article, we present a product manager’s guide to creating and successfully executing a product development strategy. Not sure where to begin?

Development 104

Development Strategy Market Research Innovation 104

User Pilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Here are 20 strategies to improve customer retention: Share customer testimonials and well-known customers to provide social proof and build trust. The result?

Retention 105

Retention Strategy Sales Recruiting Scale 105

Intercom, Inc.

OCTOBER 18, 2021

Popular metrics like churn rate and conversion rate inform product strategy and help various company stakeholders to understand a product’s value. These metrics, and others like customer acquisition cost (CAC) and customer lifetime value (LTV) are essential to understanding the overall health of a business and its strategy. .

Metrics 269

Metrics Customer Lifetime Value User Experience Engagement 269

User Pilot

AUGUST 14, 2024

According to the 2024 State of CX Personalization Report by Medallia, customers who go through very personalized experiences rate their overall satisfaction as 9.4 By developing a customer segmentation strategy, you can build the right segments, analyze their behavior, and set tactics to reach them through tailor-made initiatives.

Strategy 104

Strategy Software Underperforming Technical Team Market Segmentation 104

Tom Tunguz

APRIL 8, 2023

Blockchains are databases application developers use to build novel user experiences. As web3 evolves, we will see more instances of economics driving behavior : the evolution of token drops to more efficient marketing strategies because airdrops are uneconomical compared to classic venture rounds.

Blockchain 243

Blockchain Application Development User Experience Startup 243