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Learning #3: The NRR Superpower – This One Metric Can Transform Your Entire Business Here’s a stat that should make every SaaS executive stop what they’re doing: Companies with the highest Net Revenue Retention report median growth that is 83% higher than the population median.
The reason I love this metric is because it really demonstrates how much customers love your product. The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service.
It simply took too much time to start a competitor, build a product, build a brand, and compete. Now, you still had to go out and hire engineers to build the product, build out the GTM team to build brand and distribution, etc. Overall Stats: Overall Median: 5.6x The inertia was significant. There’s was lots of work.
Overall Stats: Overall Median: 5.5x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 24.7x Bucketed by Growth.
Take the following stats into consideration: It takes 5 minutes to connect with a prospect via direct dials, but takes 22 minutes using company switchboard numbers. Often, sales reps who fail to hit the phones hard are left wondering how they missed their quota. How can you (and your sales team) benefit from this eBook?
Maybe the most telling stat is that companies full year guidance is not coming in much higher than full year consensus estimates (on average). Overall Stats: Overall Median: 5.6x In these moments of peak uncertainty, markets like staying on the sideline waiting for more clarity. The median full year guide is only 0.1%
SimilarWeb View site stats for any domain Limitations: You’ll need a paid account to see every data point, but the free version is good enough to get a real-time snapshot of your competitor’s activity Use this tool to estimate how much search traffic a website gets. Alternatives: Bing Keyword Planner 8.
The use cases are new, the distribution channels are new, and the product categories are still forming. Whether it’s polishing a blog post, a product release, or anything else…Speed of execution and iteration is now becoming more important. Spinning up GTM before product-market fit is fully obvious. Then iterate.
They build organically, but also acquired their way into new products and markets. With more recent cloud software companies, there was a lot of organic expansion - ie expanding into new markets and capabilities through internal product development. Overall Stats: Overall Median: 5.5x Slack is a great example.
In a recent academic paper published by Springer, researchers noted that: “Usage-based pricing models align a provider’s growth with customer success, increasing both revenue potential and long-term retention.” — SpringerLink, Software Product Management and Pricing Models In other words: more usage = more transactions = more revenue.
Overall Stats: Overall Median: 6.2x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 18.4x Bucketed by Growth.
For many current large language models, once they are exposed to domain-specific challenges or niche inquiries—like in-depth product troubleshooting or compliance-related questions—they can stumble. Overall Stats: Overall Median: 6.6x Top 5 Median: 19.9x Bucketed by Growth. Mid Growth Median: 12.2x Low Growth Median: 4.3x
Overall Stats: Overall Median: 5.3x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 23.3x Bucketed by Growth.
Overall Stats: Overall Median: 5.4x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 23.1x Bucketed by Growth.
This “misuse of ARR” trend has accelerated in the age of AI, as business models have evolved (into more usage/success-based vs. seat-based), and everyone is tinkering with new AI products. For founders—make sure you know how your customers (and particularly your largest customers) define success/ROI from your product.
Overall Stats: Overall Median: 5.5x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 21.8x Bucketed by Growth.
Overall Stats: Overall Median: 6.4x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 24.0x Bucketed by Growth.
But … First, a whole bunch are simply “not on point” The team, product, or space obviously does not meet the venture bar. If you look at Homebrew’s stats, yes ~1600 were intro’d to them. Or, in many cases, the stage is simply off. And of those 64 — 10 got funded.
Those are rough stats. That gloom will continue to cast over the ecosystem until a founding team figures out a way to assemble decentralized databases, tokenomics, wallets, & NFTs into a product that changes the world. In addition, hackers have stolen more than $2.3b of assets from projects year-to-date.
These live chat stats will show you the conversion power of messaging. Here are 11 stats that speak to the conversion power of live chat (or scroll down for the full, embeddable infographic). How to use live chat for a product launch. Live chat delights your visitors – and your finance team. Learn more: . Learn more: .
These days customers want to know not just what products and services a business can provide, but the mission that drives the company at its core, the promise it’s making to its users. But it’s really the perfect format for celebrating our customers, the actual people who use the product. The Intercom brand promise.
Integrate the product into your efforts. So when you’re looking to make an upsell , you’re going into the interaction with previous baggage and need to show them the product possibilities that they could tap into if they give you even more money. And the larger the business, the greater the impact of upselling. Only 23.9%
Overall Stats: Overall Median: 5.6x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 17.3x Bucketed by Growth.
“We are misaligning our customers with our product because of the pricing model because we’re raising the price. If you ask any SaaS founder what differentiates their product, they would likely rattle off answers they have at the ready. Copy your entire product. In fact, the stats show it’s mostly false.”
No matter how innovative a product might be, a business can only succeed if it enables its customers. During my time at Stripe, I have seen how we’ve grown our product with SaaS in mind: not just for billing and invoicing, but for everything from revenue recognition, to tax, to identity verification. . Build a killer product.
Overall Stats: Overall Median: 6.3x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 22.2x Bucketed by Growth.
When you want to buy a car, you test drive it, look at the stats, the steering and handling, the air conditioning, the quality of the sound, and how you feel about it. It’s an end-user-focused growth model where your product drives acquisition, activation, expansion, and retention. The last is product-led. That’s PLG.
In a world without venture capital (or other sources of external financing for startups), each company would have to grow solely based on the merits of their product and sales. Over the long term, the best products and teams will win. Overall Stats: Overall Median: 5.3x Top 5 Median: 14.8x Bucketed by Growth.
Couple takeaways for me: 2024 is shaping up to be the “prototype to production” year for AI. On the former - we’ll see a lot of these experiments translate to production facing apps in 2024. Overall Stats: Overall Median: 5.8x This year, there was tons of experimentation. Top 5 Median: 16.6x Bucketed by Growth.
Transitioning into Sponsor stats, here’s what we found: Huge learning when it came to sponsors: Sponsors with an activation had 60% more leads than those without. So of course, we had to run the numbers to see what changed: the percentage of attendees attending SaaStr at a VP level and above rose to 56%.
Let’s assume you are trying to segment leads for a SaaS business in the sales productivity space. Of course, not indulging in lead scoring can lengthen your sales cycle and decrease your sales productivity. The key point here is to come up with a small set of information that is most indicative of a high-value lead.
It’s a painfully impressive stat, but Grafana Labs isn’t trying to monetize every use case. But when they discover a large global bank using Grafana Labs, that’s where the product strategy comes in. They decided to become multi-product at stage two. Going multi-product is a big deal, and a lot of companies struggle with it.
Overall Stats: Overall Median: 6.4x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 17.8x Bucketed by Growth.
There are times when customers will need a lot of support because they are trying to get a product to market. They need specific features built into the product in order to close the deal, and they need these features fast. There’s complete transparency on how the product build is going. Impact of the usage-based evolution.
Podcast Full Interview: Video Transcript David Vogelpohl (FastSpring) (00:04) Hello everyone and welcome to Growth Stage by FastSpring where we discuss how digital product companies grow revenue, build meaningful products and increase the value of their businesses. you know, those types of stats are generally true.
How do I leverage GenAI in my product to drive competitive advantage? Experimentation and learning still have to happen, and there is a need for smart, strategic employees to monitor how AI is working to improve the product market fit, application, and safety for their customers. As a startup, you can look at it a few ways.
Overall Stats: Overall Median: 5.8x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 11.8x Bucketed by Growth.
million users (in total; I couldn’t find any MAU stats), PeerTube has 356K, and Pixelfed 255K. “Not everyone wants to use one product,” he said , “and I think making it so that they can use an alternative but can still interact with people on the network will make it so that that product also is more valuable.”
Q: Should Product Marketing Work for Product or Marketing? Product marketing is a weird art, with many over-indexing. These days, CEOs are looking for too much magic from product marketing. These days, CEOs are looking for too much magic from product marketing. Product marketing is neither marketing nor product.
There’s a stat that should strike fear in the heart of every marketer, but particularly those involved in publishing content. Take this post on how to file a good bug report which states that everyone in your company (from the CEO to the intern) should know how to highlight problems in your product. Opinions sell products.
While LinkedIn doesn’t directly offer monetization features for newsletters, you can indirectly monetize by promoting your products, services, or affiliate links within your content. Visit the Newsletter tab on your profile to view these metrics. Can I monetize my LinkedIn newsletter?
Overall Stats: Overall Median: 5.2x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 15.8x Bucketed by Growth.
Overall Stats: Overall Median: 6.2x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 19.6x Bucketed by Growth.
Overall Stats: Overall Median: 5.2x The views expressed herein are the author’s alone and do not constitute an offer to sell, or a recommendation to purchase, or a solicitation of an offer to buy, any security, nor a recommendation for any investment product or service. Top 5 Median: 15.0x Bucketed by Growth.
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