article thumbnail

How is Marketing Segmentation Used in Customer Retention?

User Pilot

Marketing segmentation comes in handy here. Segmenting customers into groups based on similar traits, allows you to still market highly relevant content to keep them engaged, and do so efficiently. In this article, we cover: How is marketing segmentation used in customer retention? Let’s get started.

article thumbnail

HubSpot: “Yes, We Had a Great Quarter. But … To Be Clear … Things Aren’t Bouncing Back Yet”

SaaStr

So HubSpot had a great quarter, despite there being many challenges in the sales and marketing segments overall in the past 18 months: $2.5B What about outside of sales and marketing software etc? Many B2B2C segments have fully bounced back … and are on fire. mobile subscriptions. But what about B2B2C?

B2C 222
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Interesting Learnings from Procore at $1 Billion in ARR

SaaStr

So they have pushed operating margins even higher, but do have contingency plans to do so if market conditions get tougher (i.e., The Big Efficiency Cuts Have Been in Sales & Marketing Procore got more efficient and its operating margins up mainly by cutting sales & marketing expense — down almost 10% this past year.

Scale 217
article thumbnail

How to Segment Customers for a Better Customer Experience

User Pilot

The main benefits of customer segmentation include a better understanding of user needs, increased product relevance, better customer retention , and more account expansion opportunities. When combined with market segmentation, it makes your marketing strategy more efficient. Here’s a sample loyal customer segment.

article thumbnail

What is a Segmentation Survey? Questions, Examples & Use Cases

User Pilot

A segmentation survey is used to gather the data necessary to segment customers. A market segmentation survey is a market research tool. In contrast, a customer segmentation survey focuses on existing customers and their characteristics. How to segment customers in Userpilot.

article thumbnail

How Dopple Is Defining an Emerging Market

FastSpring

Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. Experience is the keyword here. Justin explained.

article thumbnail

The most popular subscription-based companies and types in 2020

ProfitWell

The subscription model is booming. Almost everything is sold as a subscription, from socks to razor blades, and of course software. Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. What is a subscription company? So why the subscription business model?