Neil Patel

SEPTEMBER 30, 2021

Typically, social listening helps you stay on top of all the gossip, gauge brand sentiment, and have engaging conversations with your audience. It’s a super-sleuth approach to stay on top of all your mentions, develop a robust social listening strategy, and inform business decisions. What Is Social Listening?

Social Media 101

Social Media Underperforming Technical Team Branding Trends 101

Nimble - Sales

FEBRUARY 16, 2022

The post 11 Black-Hosted Business Podcasts That You Need to Listen To appeared first on Nimble Blog. We curated a list […].

Business 125

Business Education Sales Marketing 125

CustomerSuccessBox

DECEMBER 1, 2021

If you’ve been in the business, you know how you must master human communication, the very first thing to be successful with your customers, which means speaking mindfully but listening even more intently. Active listening helps you build deep emotional connections with customers. Demand Feedback and Respond.

Customer Success 52

Customer Success Communication Churn Innovation 52

Kellblog

FEBRUARY 8, 2020

In work life from time to time you may be accused of not listening. But you’d be shocked how many people completely flub their reaction when the boss, a coworker, or a customer says, “you’re not listening.” ” Here’s my three-part formula for what to do when someone says you’re not listening.

Consulting 74

Consulting Communication Engagement Management 74

Totango

JUNE 12, 2020

Here are 5 ways to practice more effective listening skills whether you’re meeting with customers, partners, or teammates, especially during virtual meet-ups. . Manage chat time by leading with listening. . Watch your speaking to listening ratio. Aim for 80% listening and 20% speaking. Are we shooting for 50/50?

Engagement 62

Engagement Trends Enterprise Communication 62

Nimble - Sales

APRIL 30, 2020

The post Do You Need Social Media Monitoring, Social Listening, or Both? The definition of digital marketing lies in the use of online platforms and technologies such as PCs and mobile phones/tablets to advertise a brand. Of course, this entails email marketing and social media. And since no brand is willing to […].

Social Media 125

Social Media Advertising Mobile Branding 125

SaaS Metrics

DECEMBER 14, 2021

Do you love to listen to music while studying? Are you looking to change the type of music you are listening to? We will look at a couple of musical genres that are fantastic to listen to when studying but are underrated. Then this is the article for you. Music helps you.

Metrics 52

Metrics SaaS 52

Sales Hacker

MARCH 13, 2020

In it, Chief of Sales Insights at Serve Don’t Sell and host of the Modern Sales Podcast, Liston Witherill, shows you how to smash your quota by shutting up and listening better. How to become a better listener. Specific, actionable tips you can take today to listen like a top 1% seller. What Makes a Good Listener (06:11). ?

Consulting 70

Consulting Sales 70

Practical Advice on SaaS marketing

FEBRUARY 5, 2014

You can hear a lot just by listening. And then I listen carefully. Companies don't do that often. For some reason or another, many just don’t get around to asking their customers why they bought their solution. I know that sounds remarkably simple (and like something Yogi Berra would come out with.) But it’s true.

SaaS 100

SaaS Business Model Marketing Software 100

FastSpring

JANUARY 10, 2019

To build their social community and maintain their positive reputations, the top brands utilize a strategy known as social media listening. Here’s how your digital business can benefit from implementing a social media listening strategy: Social Listening vs. Social Media Monitoring. Social Listening is: Proactive.

Social Media 60

Social Media Business Branding Trends 60

Predictable Revenue

SEPTEMBER 19, 2019

The post The art of selling services: How Go Nimbly’s Troy Conquer listens, educates, and executes revenue operations consulting appeared first on Predictable Revenue. We'll take an in-depth look at how to scale a sales team and effectively nail each stage of sales growth.

Education 100

Education Consulting Scale Revenue 100

The Marketing & Growth Hacking Publication

APRIL 19, 2019

Social Listening Is Important, But Listening In Intelligently Even More So: Three Reasons Why Should You Care In the last decade , social media has grown by leaps and bounds, with the total number of users predicted to reach 3.02 So, is your business listening in intelligently? bn by 2021.

Social Media 40

Social Media Underperforming Technical Team Growth Hacking Software Review 40

IT World

APRIL 13, 2022

Apple CEO Tim Cook this week warned that regulators are on the edge of making poor decisions that will impact our future during a passionate speech in defense of personal privacy and his company’s business models at the Global Privacy Summit in Washington DC. Neither good nor evil.

Business Model 84

Business Model Technology Business 84

The Marketing & Growth Hacking Publication

MARCH 1, 2019

Don’t be that thick-headed business owner who refuses to listen. Cowboys Listen To Other Cowboys & Clients Listen To Other Clients was originally published in Marketing And Growth Hacking on Medium, where people are continuing the conversation by highlighting and responding to this story. and share to help others find it!

Growth Hacking 40

Growth Hacking Underperforming Technical Team Advertising Branding 40

Sparktoro

JULY 14, 2023

When Threads launched on July 5, it was easy to get on the hype train. The battle for a Twitter replacement. A place where most of your friends already are. One-click login. Instagram even cleverly added number badges to profiles, indicating what number Threads user they are.

Strategy 63

Strategy Social Media Marketing 63

Valuize Consulting

JULY 6, 2023

The post Enhance Your Voice Of The Customer Program: 4 Pivotal Ways To Strengthen The Art Of Listening appeared first on Valuize. By continuously refining your VoC program, you can cultivate strong customer relationships, stay ahead of competitors and drive sustainable growth in your revenue streams.

Innovation 52

Innovation Mobile Technical Review Communication 52

SaaStr

APRIL 4, 2024

Ask to join a customer call and listen to a few Gong calls and see if you really believe you can level up things Way too many sales execs don’t do this. You gotta listen to some calls, and ideally join 1 or 2, and then be honest. You want at least some of them to say they were the best they’d ever worked with.

Sales Recruiting 204

Sales Recruiting CTO Startup Sales 204

CloseSaaS

MARCH 18, 2021

Call monitoring allows sales managers to listen to their team on live sales calls and give valuable feedback that helps close deals. With listen, whisper, and barge technology at your finger tips, here are 9 scenarios when you can use each mode.

Sales 52

Sales Technology Management 52

SaaStr

APRIL 21, 2024

At least do 30+ customer interviews and really listen on if they’d paid for real, and then go validate that some more. This is a top mistake so many founders make. They build a useful product, but not one the market values so much they will pay for it. A bit more here: Dear SaaStr: What Do You Have to Get Right in a Start-Up?

Startup 268

Startup CTO SaaS Interviewing 268

SaaStr

FEBRUARY 20, 2024

So lately I’ve listened to a few calls from churned customers from portfolio companies. It’s been a while since I listened to or talked to struggling customers. So what have I learned listening to customer calls of struggling customers? But these are strange times, where the overall U.S.

Churn 192

Churn Market Segmentation AI Cloud 192

Valuize Consulting

NOVEMBER 19, 2021

The feedback you generate should involve multiple collection methods from the following categories of data: Direct: this includes any and all feedback given directly from the customer when they know that you are actively listening, such as surveys, focus groups, QBRs and support tickets. The post Listen Up!

Scale 52

Scale Technical Review Social Media Investment 52

SaaStr

MARCH 11, 2024

Dear SaaStr: A Co-Founder is Asking for More Equity Post Fundraising. What Should I Do? It usually means something is wrong. Or at least, off: If you got the equity splits right at first, usually, big issues don’t come up later. This may be a sign you need to fix things here. So I suspect you aren’t. And it’s on a super important issue.

Communication 179

Communication Data Leadership 179

Payrix

APRIL 24, 2024

Check out the Payrix podcast library (or click the links below) to listen to Ian and Andy explore resourcing considerations, payments attachment and merchant activation, and the impact of payments value-added services, and how each layer into an overarching Embedded Payments strategy. And then listen. Did you miss Parts 1-3?

Payments 147

Payments Embedded Payments Merchant Services Payment Solutions 147

SaaSX

APRIL 7, 2019

This is probably most common in startups who listen to whale customers more than the market. Listening and Acting Are Different. In SaaS, listening to feedback is critical to rapid iteration and growth. So we’re conditioned to listen to everything. We need to listen to everything. Listen to Everything.

SaaS 45

SaaS Leadership Advertising Startup 45

SaaStr

MAY 9, 2023

Kellogg says, “Get out there on sales calls and/or just listen to them en masse because sales calls are where corporate pitchmanship meets field reality.” 3 Sales is 57% Listening Did you know that the average B2B seller talks too much? However, Gong research suggests that the golden listen/talk ratio is 57/43.

Sales 246

Sales B2B Consulting Investment 246

SaaStr

MARCH 26, 2024

If you just listen. My learning: with very small businesses, you may need 20, possibly even 50, paying customers to have enough data to draw true opinions on what the future holds. There is so much diversity in the types of businesses SMBs run, how they run them, etc. But with big enterprise customers, even 1 can show you the future.

SMB 204

SMB Enterprise Startup Data 204

SaaStr

JULY 21, 2021

Secrets to a solid interview: 1/ Interview your heroes 2/ Do an hour of research 3/ Write out 5 great questions + 5 back-up questions 4/ Listen, and ask +1 follow-up question on the great responses 5/ Share questions ahead of time. 5 is plenty if you listen. 4/ Listen, and ask +1 follow-up question on the great responses.

Interviewing 278

Interviewing Content Marketing Startup Marketing 278

SaaStr

FEBRUARY 15, 2021

Use a tool like Gong or Chorus to listen to their calls. It took me a while to realize how powerful it is to listen to the calls of reps 3-300. Force yourself to spend a few hours a week listening to their calls recorded in Gong or Chorus other services built into Salesloft and other systems. Do this. Read their emails.

Scale 335

Scale CTO Hire Sales Hiring New CTO 335

SaaStr

JANUARY 30, 2024

They may listen. It can be tempting to want to “do something” when a CEO is seemingly destroying a startup: You can take it to the board of directors. This happens a lot, actually. But it’s unlikely they will do anything. You can rally the troops. But they aren’t the boss. In the end, you’ll likely just create trouble.

Startup 203

Startup 203

Andreessen Horowitz

JULY 3, 2019

We’re a culture of readers here at a16z, and have shared lots of what we’re reading already — but we also love entertainment ! And while we’ve sometimes mentioned our favorites on various podcasts or Twitter, here, for the first …

Entertainment 77

Entertainment 77

SaaStr

JULY 24, 2022

Save yourself the same pain by listening / watching!! A must listen / watch. . A must listen / watch. . Save yourself the same pain by listening / watching!! SaaStr 572: 10 Mistakes in Building Out Your Revenue Organization: A CEO’s Perspective with Insider CEO Hande Çilingir.

Scale 232

Scale Sales Hiring Scaling Pricing 232

Buffer Resources

FEBRUARY 14, 2024

  Each Tuesday, listeners can expect a mix of the latest social media news and engaging discussions with industry leaders to provide inspiration and practical advice. Listen to it here Dot Social If you’re a social media enthusiast at any level, tune into the Dot Social podcast hosted by Mike McCue , the CEO of Flipboard.

Social Media 92

Social Media Entertainment Entrepreneurship Interviewing 92

SaaStr

MARCH 29, 2024

Take a pause and listen. In the end, often something more valuable. A bit more a solution. And/or, a bit closer to a version of the solution that is close to a bigger pain point. Your prospects, the deals that almost close, will have some of the answers. So will your existing customers, who are happy, but aren’t buying more.

B2B 170

B2B Startup Product Marketing SaaS 170

SaaStr

NOVEMBER 18, 2021

Let me add just one specific criterion / thought: -> Move on when people stop listening to you. Instead of quitting, ask yourself one basic question — do people listen to me? But if people no longer listen to you … well something has changed. Q: How do you know when it’s time to leave your current company and move on?

Startup 264

Startup Company Culture Leadership 264

SaaStr

APRIL 8, 2024

And how are you going to get anyone to really listen, anyhow? But is the ROI really so epic here? Make sure it doesn’t totally distract your CMO and marketing team. To book great guests? To do it every week, like clockwork? Not sponsoring events anymore, just going.

Marketing 251

Marketing Social Media Advertising Content Marketing 251

SaaStr

APRIL 20, 2024

Give it a listen / watch! We went pretty deep on: The real role of AI in marketing today Does everyone just want to be a strategist now? Will AI let ICs do more, with fewer managers? And so much more!

Sales Hiring 247

Sales Hiring Startup Marketing Technical Review 247

Predictable Revenue

NOVEMBER 25, 2021

Numbers and other data will make your audience believe but stories will make them engaged listeners. If you’re not telling a compelling story, then you’re losing your audience before you’ve even started. Learn how to create the perfect sales pitch deck! The post How To Create The Perfect Pitch Deck appeared first on Predictable Revenue.

Engagement 312

Engagement Revenue Sales Data 312