Scytale

DECEMBER 13, 2023

Strong information technology professional with a Master of Science focused in Computer Science (IT Security, Communication Networks, Software Development), Minor in Law/Economics from University of Passau. Passionate about the transformation of risk and leadership culture.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

SaaStr

MAY 22, 2019

Hubspot is an inbound marketing and sales software company based in Massachusetts. His thoughts on leadership in a nutshell? “A Leaders who do so will lose their product market fit. From 200-2008 she held leadership positions at Allegis Corporation and Intuit before ultimately joining Intercom in 2017.

Scale 160

Scale Leadership Consulting Metrics 160

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This includes developing and implementing technology strategies, managing IT infrastructure and resources, and staying up-to-date on the latest technological developments and trends.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

User Pilot

JANUARY 14, 2024

Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping. They earn more than developers, astronauts, and even attorneys, but less than surgeons. They also manage the product launch and track product performance throughout its lifecycle.

VP of Engineering 90

VP of Engineering Management Underperforming Technical Team Compensation 90

SaaStr

APRIL 27, 2022

Mark Ghermezian, the co-founder of Braze, takes us through his journey of reinventing a category and building Braze from an idea into a dominant player in the mobile lifecycle marketing space. When I was learning about the software development kit (SDK) concept, I realized that I could integrate CRM software into a mobile app.

Outsourced Development 224

Outsourced Development Mobile Pricing Software Development 224

User Pilot

MARCH 19, 2024

A feature rollout is a software development technique involving a gradual release of new features and updates. Benefits of feature rollouts for product teams Back in the waterfall days, companies and software houses released new products only when they were ready. This changed when Agile software development came around.

Software Development 87

Software Development Scale Development Benchmarks 87

SaaStr

JUNE 14, 2023

From a marketing perspective, it was a flop. The BPO company used a competitor but wanted easy-to-use software to create process automation, so they called Dines up in Romania. They went to India for a few months to develop a prototype and realized this was where the market was.

Scale 197

Scale Artificial Intelligence Technical Review Software Review 197

Valuize Consulting

JUNE 9, 2022

In order to drive best-in-class Net Dollar Retention (NDR), you need seasoned CS Operations leadership with the right amount of strategic expertise, seniority, and influence that can act as a partner within your organization and across your business. The Business Impact Of Senior Customer Success Operations Leadership.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

User Pilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others.

Management 86

Management Underperforming Technical Team Innovation Generative AI 86

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service. Source: Amazon 15.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

JULY 17, 2023

They lead a team that consists of developers and designers. In larger organizations, they may work side by side with QA engineers, product marketers , data analysts , or product ops managers. A product team structure is how a business organizes the product team to best support software development.

SaaS 76

SaaS Scale Leadership Customer Lifetime Value 76

Intercom, Inc.

NOVEMBER 9, 2022

Few books have chronicled how innovation takes place – and how market leaders fail to seize it – as well as Clayton Christensen ’s seminal book The Innovator’s Dilemma. For innovation hubs to be successful, the leadership must clearly articulate the vision and create space within that vision for innovation to happen.

Innovation 226

Innovation Scale Startup Government 226

Sales Hacker

JANUARY 3, 2022

Those are resources that most sales teams do not have, and resources that most marketing teams need to protect. Despite the confusing historical use of Agile , the original movement offers astoundingly impactful ideas to improve everything from marketing to finance and beyond – including sales enablement. Even better?

Sales Enablement 101

Sales Enablement Scale Sales Hiring Outsourcing Services 101

Neil Patel

MAY 6, 2021

If you’re interested in business and marketing, at some point you’ll learn about the need to have a unique selling proposition. Company number one offers web design, social media marketing, search engine optimization (SEO), copywriting, conversion optimization, PPC, and more. Let’s look at two hypothetical companies as an example.

Business 142

Business Social Media Software Review Pricing 142

User Pilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders.

Technical Advisors 74

Technical Advisors Data Analysis Technical Review Software Review 74

SaaStr

MARCH 20, 2019

Before that, he worked for 12 years at Trilogy, where he held key leadership roles helping the company grow from a start-up to a $300 million business. How do Jeff and Sameer think about what what truly special leadership looks like today? Really quickly, I am a software developer and I’d started multiple companies before Twilio.

Underperforming Technical Team 119

Underperforming Technical Team Development Software New CTO 119

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. His name is Nate Walkingshaw and he has a book out on product leadership that was recently published, which is an incredible book.

B2B 132

B2B B2C Scale New CTO 132

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. are making it easier and faster for software developers to develop complex software applications atop this infrastructure.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Teamgate

NOVEMBER 21, 2018

enko is a vastly experienced professional with over 20 years marketing, sales, and business development practice in leading IT and Telco companies, such as; Microsoft; Nokia; and Lattelecom, transforming business in 24 countries of Central and Eastern Europe. Can you share with us your hacks on how to manage stress?

Scale 68

Scale Interviewing Technical Review B2B 68

Valuize Consulting

SEPTEMBER 8, 2022

Strategic Leadership For Smooth Scaling. In dealing with shifting market dynamics, constantly evolving customers and an onslaught of new data, CS Operations leaders are faced with more challenges and questions than ever before. The roles and responsibilities of a CS Operations Lead are expanding – both in scope and complexity.

Customer Success 52

Customer Success Scale Entrepreneurship Leadership 52

FastSpring

MARCH 27, 2023

He also shares insights about how Cognota is maintaining ownership over the category they created while encouraging dialogue and collaboration in the market. We’re enterprise software for a new category called LearnOps. Cognota didn’t necessarily start as a software business. They were acquired by private equity.

Payment Solutions 105

Payment Solutions Payment Services SaaS Payments VP of Engineering 105

OpenView Labs

FEBRUARY 8, 2019

You’ve heard the hype: Account Based Marketing (ABM) is red hot. I don’t think it’s fair to call ABM “the next big thing in B2B marketing” because it is currently the big thing! So much so that we had to write a new Clear and Complete Guide to Account Based Marketing. 3 Lessons From the Front Lines of Account Based Marketing.

Scale 58

Scale Software Review Sales Hiring Leadership 58

OpenView Labs

JULY 7, 2021

Decades ago, the typical software development cycle was to gather requirements, build something, test it, share it with end users, and then fix what you got wrong,” he says. They just need some guidance and leadership on how to get started. DataOps aims to bypass all of that by taking a more iterative and automated approach.

Technology 94

Technology Trends Consulting Software Development 94

SaaStr

NOVEMBER 15, 2019

Sid Sijbrandi , Founder & CEO @ Gitlab, a single application for the entire software development lifecycle. When working in sales and marketing, where maybe the idea sharing and team collaboration elements are more central, do you find it still has such success? And get it out there, get it in the market.

Education 106

Education Sales Hiring Technical Review Underperforming Technical Team 106

SaaStr

JUNE 15, 2021

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. Jeff : Yeah, I saw one.

Scale 280

Scale Underperforming Technical Team Engineering Wireless 280

OpenView Labs

MAY 20, 2021

Throughout all of my experience at early-stage growth companies, there’s been an overarching theme: From inception, it’s the people you attract, hire, train, promote, and “communify” who enable and accelerate your time to market and your customer acquisition and satisfaction. “People, and their promise, are the root of your valuation.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

Intercom, Inc.

AUGUST 15, 2019

Luckily for me, I found myself in a position where I was leading a design team in New York and an organization that was transitioning from waterfall software development to agile software development. This is particularly interesting if you’re trying to move into a new market or an adjacent market and so forth.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

SaaStr

MAY 24, 2019

As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate. There are usually, whenever you’ve got this server transformational technologies, true in transformational that that’s big markets.

Sales Hiring 140

Sales Hiring Scale SMB Sales Recruiting 140

Intercom, Inc.

MARCH 11, 2021

Later is an Instagram marketing platform that allows users to be more strategic about how they plan, publish, and report on their social media content. The service you get from the brand you interact with is more highly correlated to what your impression of that brand is than what the marketing and the product actually are.”.

B2C 118

B2C B2B Scale Strategy 118

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. In an era where we (vendors) increasingly run our own software, running it is increasingly as important as building it.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Sales Hacker

NOVEMBER 11, 2019

John has over 20 years of executive experience in sales, leadership, and execution, specializing in corporate sales strategy and performance management. Before co-founding Force, he was SVP of International Sales Operations for PTC, a leading software developer for content, product life cycle management.

Scale 54

Scale Underperforming Technical Team Interviewing Software Development 54

SaaStr

AUGUST 29, 2019

The whole category and the whole market is a hundred times bigger. And then there are other part of the story was that our market was a bloodbath. And so there are a lot of other companies that are going after the same market. The market is too competitive for them to kind of know it at the surface level.

Sales Hiring 106

Sales Hiring Scale Outsourcing Services Scaling 106

Valuize Consulting

JUNE 10, 2020

In some cases, the reaction was to the compelling market hype around customer success. Unfortunately, these are often a collection of steps branded as ‘playbooks’ that lack integration with other key processes in sales and marketing. Full buy-in from your executive leadership is also a must.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

Valuize Consulting

JULY 15, 2021

Product Owners are at the center of software development in leading agile software companies. Jason is a Certified Product Manager who helps market-leading enterprise software companies maximize the impact, scale and efficiency of their CS technology investments.

Technology 52

Technology Customer Success Interviewing Scale 52

yoursales

DECEMBER 19, 2022

For sales stack 2023 choices this means you need to put on your creativity hat when trying to cover more ground with the same or less people on either your sales team or aligning teams like marketing, consultants, and software development. Account Based Selling" treats the customer as a market of one.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

SaaStr

OCTOBER 16, 2020

What does really effective product marketing mean to Paul? Most people don’t want to customize their software. It’s faster to get this to market and iterate on it and make it great if we skip over a lot of those controls. Or by tuning your marketing message to be very concrete and productive.

CTO Coach 167

CTO Coach Sales Hiring CTO Hire Software Review 167

yoursales

NOVEMBER 8, 2023

For sales stack 2023 choices this means you need to put on your creativity hat when trying to cover more ground with the same or less people on either your sales team or aligning teams like marketing, consultants, and software development. Account Based Selling" treats the customer as a market of one.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52