Intercom, Inc.

FEBRUARY 26, 2018

The Apple and Google Play app stores give developers an instant marketplace, a gateway to billions of customers. This is a philosophy worthy of its own presentation. Since 2006 the era of “Everything as a service” has advanced quickly. Infrastructure as a service is now standard, as are Platform and Software as a service.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. And we’re just collecting and aggregating this data and presenting it in a consumable way. What we present to our users is based on data. What we can present to employers is based on data. Why it’s hard to build a two-sided marketplace [13:38].

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

Payrix

JANUARY 28, 2025

This shift presents opportunities for innovative companies to leverage changes for growth. However, companies must look beyond basic payment integration to evolve into platforms offering comprehensive services. He highlighted three pivotal trends for 2025: Regulatory shifts : As the U.S. That’s how I would explain experience.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Casey Accidental

OCTOBER 18, 2021

Building a consumer marketplace to drive incremental ticket sales to event creators. Julia, our CEO, had told me she wanted me to focus on growing the self-service business faster. So I gathered as much information as I could about these different strategic initiatives, as well as digging into the core self-service business.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Sales Enablement, SaaS and Growth

MARCH 23, 2020

I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service.

Underperforming Technical Team 214

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 214

Blulogix

DECEMBER 26, 2024

Managed Service Providers (MSPs) are at the forefront of this evolution, leveraging recurring revenue models to build deeper customer relationships and drive growth. As we look towards 2025 and beyond, the subscription economy will continue to evolve, presenting both opportunities and challenges for MSPs.

Payments 52

Payments Payment Features Payment Services Scale 52

Natalia Luneva

APRIL 24, 2025

PayFac as a Service lets companies add payment processing to their platforms. Key Takeaways PayFac as a Service reduces PayFac setup time from years to days, slashing costs by millions. What Is PayFac-as-a-Service PayFac-as-a-Service is a new way for businesses to handle payments. each year since 2018.

Merchant Services 40

Merchant Services PayFac as a Service Payment Services Marketplace as a Service 40

Hitenism

DECEMBER 26, 2016

That’s because the people who are working in the SaaS industry or investing in these businesses are sharing much more of the details about all aspects of growing and scaling a SaaS business. This slide deck comes from Brian’s brilliant SaaSFest 2016 presentation. Brian Halligan , Why Aren’t There More Intuits?

Scale 152

Scale SaaS Marketplace as a Service SMB 152

SaaStr

JUNE 10, 2021

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. Mårten Mickos.

Outsourcing Services 162

Outsourcing Services Marketplace as a Service Outsourced Development Scale 162

SaaStr

JULY 11, 2019

I invest across consumer, B2B SaaS companies, and then also dev tools and infrastructure companies as well. It may seem like a simple decision, but there is a lot of complexity in a two-sided marketplace where people are expecting to get paid. The marketplace was doing well. It’s been really fun to be on the investor side.

Scale 154

Scale Marketplace as a Service Sales Recruiting Scaling 154

Tom Tunguz

AUGUST 2, 2016

Many start by following self-service distribution models as a route to market, which have served as the de facto standard for helping cloud businesses grow. With customers coming to their (virtual) doorstep, these cloud companies are free to scale at their own pace, expanding sales and their reach in the marketplace.

Outsourcing Services 113

Outsourcing Services SMB Acquisition Scale 113

SaaStr

NOVEMBER 7, 2019

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps.

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Blulogix

DECEMBER 13, 2024

For Managed Service Providers (MSPs) , real-time analytics is a game-changer when it comes to understanding customer behavior, improving service offerings, and driving business growth. Traditional billing systems, which often provide limited insights into customer activity, are no longer sufficient in a highly competitive marketplace.

Payments 97

Payments Payment Services Marketplace as a Service Payment Solutions 97

Stax

AUGUST 20, 2024

TL;DR Embedded finance integrates financial services into non-financial business processes, while embedded fintech integrates fintech solutions into the processes of an institution in the finance industry. Embedded Insurance Embedded insurance allows customers to purchase insurance for products or services at the point of sale.

Payments 88

Payments Payment Methods Merchant Services Finance 88

Neil Patel

AUGUST 4, 2021

As your video marketing strategy develops over time, you can upgrade and invest more time and money into video creation. With the explosion of the internet and social media, our marketplaces look completely different, consumer habits have us browsing for the best price online, and marketing landscapes are almost unrecognizable.

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

Stax

MAY 5, 2025

A payment gateway solution is a service that authorizes credit card payments and processes them on behalf of the merchant. Fifty-three percent of smartphone users choose to buy company-specific apps from the Apple app store or Google Play marketplace rather than mobile websites. This, in turn, will lead to more repeat business.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

OpenView Labs

JANUARY 13, 2022

One of the most important changes sparked by the subscription economy, and the move to software as a service, has been the shift from customer support to customer success. ie if your product normally helps reduce operating costs, can it also lead to deferred capital investment?). See pricing and inflation – how to respond.

Pricing 98

Pricing Payment Services SaaS Payments Payment Solutions 98

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. “Upmarket customers have different demands of you.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

Stax

APRIL 17, 2025

Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. Co-marketing and joint go-to-market efforts ISV partners often benefit from co-branded marketing, being featured in partner marketplaces, or participating in events and webinars.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

How To Buy Saas

DECEMBER 1, 2020

SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. SaaS as we already understood is a software as a service. Start Listing your saas on Software and saas Marketplaces.

Growth Hacking 106

Growth Hacking Payment Methods SaaS Payments Payment Solutions 106

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Users will pay a recurring monthly or annual fee to access a specific set of services.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Sales Hacker

SEPTEMBER 20, 2022

My classmates moved back into their childhood bedrooms, fought for part-time jobs in retail and food service. I’m looking at the data and seeing that a lot of things from 2008 aren’t present today,” he said. Invest in the people you keep. “So You’ve got to make sure you’re invested in the folks you have.”.

Sales Hiring 103

Sales Hiring Marketplace as a Service Payment Services Banking 103

Intercom, Inc.

MARCH 19, 2020

Can you elaborate a little bit for our audience about how exactly you guys work and what exactly are the services that you offer? We come in and spend two very deep days with any client, where we get really clear on the investment, whom they’re investing in and why they’re investing in them. Give up control.

Underperforming Technical Team 37

Underperforming Technical Team Interviewing Scale Investment 37

Neil Patel

APRIL 22, 2021

Advanced ad targeting capabilities means access to high-converting consumers who are more interested in the products or services you offer. Nearly half (48 percent) believe data is the driving force behind their programmatic investments and strategies. Why You Should Use Programmatic Buying in Your PPC Campaigns. Increase Reach.

Scale 127

Scale Artificial Intelligence AI Search Advertising 127

Casey Accidental

OCTOBER 24, 2022

Eventbrite was historically a 50% sales and 50% self-service business. So, as we decided to take a bet on building an intuitive, self-service experience instead of masking user experience issues with human support, we really had to confront Belsky’s product lifecycle for the first time. Sounds expensive.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

OpenView Labs

AUGUST 24, 2021

In Privy’s case, partnering with email service providers (ESPs) makes sense because Privy’s primary purpose is growing email lists by getting more contacts, and ESPs generally base their pricing on the number of contacts on a list. Privy and ESPs are aligned on a shared mission, and the services they offer are intrinsically complementary.

Scale 105

Scale Strategy Merchant Services Marketplace as a Service 105

User Pilot

OCTOBER 22, 2023

For startups, this is often the story of why your founder was driven to start the business, or how you are differentiated from your competitors in the marketplace. Rather, a great webinar template follows a proven presentation structure for achieving a specific goal. Webinar templates.

Engagement 105

Engagement SaaS Onboarding Marketplace as a Service 105

User Pilot

JULY 31, 2024

In this article, we present a product manager’s guide to creating and successfully executing a product development strategy. Companies that adopt this strategy invest heavily in research and development to enable them to predict future trends and innovate accordingly. Not sure where to begin? Source: Mike Pilawski.

Development 104

Development Strategy Market Research Innovation 104

User Pilot

APRIL 24, 2025

You’ll help define the most relevant local payment methods to build (breadth) and aspects of payment methods to invest in (depth) to deliver the best outcomes for Stripe users. Who would be the best fit for this job? They have built for more than 200,000 customers in over 100 countries around the world.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

SaaStr

JUNE 16, 2020

Matt Garratt: So for those that aren’t familiar with Salesforce Ventures, we are the strategic investment arm for Salesforce. I was an account executive covering financial services vertical and covering in New York. One is investing in your team, calibrating your operations and then re-qualifying your customers.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

Sales Hacker

APRIL 1, 2021

Your customers want to buy online more than ever, whether that’s for a $10 million system or a last-minute birthday present. Expanding internationally always requires significant investment and research. E-commerce retailers and marketplaces benefited from growing their supplier base during the pandemic.

Outsourcing Services 86

Outsourcing Services Payment Services SaaS Payments Transportation 86

How To Buy Saas

JANUARY 1, 2021

Your course gets the advantage of getting promoted in these online course platform marketplaces. Online Course Marketplace. Online Course Marketplaces. In a course marketplace, the course you create becomes part of a catalog and you get an existing student base to sell online courses to. Let’s give a quick check.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

Andreessen Horowitz

AUGUST 30, 2023

Milken himself is said to have credited (or blamed) VisiCalc and spreadsheets for the growth of the Private Equity (PE) industry, since cash flows vs. debt payments could be easily monitored, and a formerly complex net present value calculation now just involved a formula for a cell. Inside sales? billion, against almost $2.8 All of them!

VP of Engineering 91

VP of Engineering AI Payment Methods Merchant Services 91

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. There’s this notion in improv of gifts and presents. Jon: Absolutely.

User Experience 209

User Experience Strategy Engineering Communication 209

User Pilot

MARCH 29, 2024

Dropbox invests in customer loyalty programs to drive word-of-mouth. Reduced costs : Because it is often cheaper than traditional advertising, brand activation reduces the cost of your marketing campaigns and improves your return on investment. Every usage of Calendly's service, thus, becomes a promotion of its brand.

Branding 105

Branding Social Media Advertising Technical Review 105

Totango

MAY 1, 2020

Retaining existing customers is especially important during uncertain economic times, when fewer new customers may be signing on with your service. The prevalence of recurring subscription and Software-as-a-Service arrangements means the majority of customer value is realized over time, rather than being captured at a single sales event.

Retention 62

Retention Software Management Marketplace as a Service 62