SaaStr

JULY 18, 2022

Q: Dear SaaStr: What Are Some Good Strategies To Hire People In The Early Days? And have them interview your top candidates. But Shopify is doing $4 Billion a year in revenue. The post Dear SaaStr: What Are Some Good Strategies To Hire People In The Early Days? They should. Don’t hire anyone you don’t believe in.

Sales Hiring 229

Sales Hiring Strategy Interviewing Startup 229

User Pilot

APRIL 8, 2024

Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. Product-led growth is a well-known bottom-up approach that relies on the product for customer acquisition and revenue expansion. Did it come from the management or employees? Let’s dive right in!

Strategy 100

Strategy Business SaaS Customer Lifetime Value 100

SaaStr

NOVEMBER 25, 2023

Jameson Yung, SVP of Sales at Gong, and Sam Blond, Partner at Founders Fund and previous CRO at Brex, share five tactical ways to get back to growing and hitting revenue targets. The days of working a little for big returns are behind us in the Boom of ‘21, so what can you do to start hitting revenue targets? #1: Revenue matters, too.

Sales Hiring 193

Sales Hiring Underperforming Technical Team Revenue Sales 193

Subscription Flow

APRIL 18, 2024

How do you keep increasing your revenue in a marketplace that has reached its point of saturation? Read more: The Attain & Retain Strategy for You—Membership Engagement to Boost Retention Section 1: Understanding Subscriber Engagement and its Importance. The sections are as follows: 1.

Engagement 84

Engagement Customer Lifetime Value Revenue Subscription 84

FastSpring

APRIL 6, 2022

You can find that interview here ). . For example, here’s just one strategy Fred shared with me during our conversation: This is the “win-back period.” Fred’s strategy is to personalize his messaging based on how much time he has left. The first was about conversion optimization (CRO) for SaaS and software.

Interviewing 136

Interviewing Churn Software SaaS 136

SaaStr

MAY 5, 2021

They started off by interviewing internal teams to understand the pain they felt as our product grew and changed. Geoffrey Moore’s bowling pin strategy provided a great framework for refreshing our product direction and strategy, and casting vision for a new and exciting roadmap. . It was brutal. Then it becomes time to execute.

Strategy 272

Strategy Scale Innovation Interviewing 272

SaaStr

APRIL 26, 2023

Keep reading to learn Robertson’s five customer marketing strategies guaranteed to grow your business. With customer research, you can see a 10x increase year-over-year in annual company revenue, customer satisfaction, and a 20% increase in upsell and cross-sell rates. This is how you start creating your customer journey roadmap.

Scale 205

Scale Strategy Marketing Education 205

Valuize Consulting

FEBRUARY 16, 2022

Your people are your most critical change agents, and they need a leader that empowers them through a thoughtful change management strategy that leverages Agile methodologies to ensure the success of your transformation. In all of these efforts, there is one common denominator – people. The sooner, the better!

Interviewing 52

Interviewing Strategy Scale Management 52

FastSpring

AUGUST 3, 2022

I spoke with FastSpring’s former VP of Revenue Operations about this, and you can stream our entire conversation at the bottom of this piece. I’ve also expanded on some of the strategies we discussed. Another place to get fresher takes are industry thought leader interviews and posts. Do your sales teams know how to pivot?

Scale 136

Scale Revenue Sales Compensation 136

SaaStr

JANUARY 30, 2023

To solve this, Deel interviewed 200 founders seeking answers to the question, “If you’re open to hiring internationally and remotely, what are your biggest challenges, and what kind of product can we build to solve them? Interview personally and define hiring values to build your team. Use your data to inform.

Sales Hiring 218

Sales Hiring Payment Services SaaS Payments Scale 218

User Pilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. It can improve customer retention , lifetime value, revenue growth, and product development.

Strategy 105

Strategy Software Review Social Media Engagement 105

User Pilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It also explores 15 strategies that help UX designers build trust in potential users. Some effective strategies for building user trust include: Mapping the customer journey to understand the difficulties users face as they progress through your app.

Payment Methods 98

Payment Methods SaaS Payments Strategy Payment Services 98

Valuize Consulting

AUGUST 2, 2021

Unfortunately, some software leaders still struggle to make the case for Customer Success as a bottom-line business imperative and showcase its ROI to the overall organization, missing out on the opportunity to drive unparalleled revenue growth. It was truly a consulting experience and I wanted to be a part of it.

VP of Engineering 52

VP of Engineering Interviewing Metrics Scale 52

SaaStr

JULY 27, 2022

At the SaaStr Europa 2022 event, Accel Partner Philippe Botteri interviewed PayFit CEO & Co-Founder Firmin Zocchetto to ask about his GTM strategy. . The answer lies in the GTM strategy and Zocchetto shares seven secrets that helped fuel PayFit’s success. . Plan your hiring strategy early, especially for your sales teams. .

SMB 180

SMB Sales Hiring Scale B2C 180

User Pilot

APRIL 18, 2023

But how do you create a customer success strategy that works? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. While also sharing 15 actionable tactics that you can implement today to improve your customer success efforts and increase retention, revenue, and engagement.

Customer Success 98

Customer Success Strategy Customer Lifetime Value SaaS 98

User Pilot

AUGUST 2, 2023

A data-driven email marketing strategy helps to personalize subject lines, increase clickthrough rates, and improve customer retention by re-engaging inactive users. It includes audience segmentation, content personalization, timing, and overall campaign strategy. Why is a data-driven email marketing strategy important?

Data 98

Data Strategy Marketing Software Review 98

Sales Hacker

JANUARY 22, 2020

By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process. 6 Sales Interview Questions to Find the Best Talent. How do you make sure your potential new hires have the right skills?

Sales Hiring 76

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 76

Neil Patel

AUGUST 5, 2021

For fitness service providers, this means one thing: you need an effective marketing strategy to stand out in this fast-growing, high-stakes marketplace. Before we look at specific advertising strategies for the fitness industry, let’s break down the main challenges you’ll face in this niche. 7 Fitness Advertising Strategies to Test.

Advertising 141

Advertising Strategy Social Media Marketplace as a Service 141

CloudKettle

JANUARY 30, 2020

We sat down with Renaud Bizet, Vice President of Marketing Strategy & Operations at Splunk, to. The post Enterprise Expert Interview: Renaud Bizet Talks Marketing Operations appeared first on CloudKettle.

Interviewing 78

Interviewing Enterprise Marketing Strategy 78

SaaStr

MAY 6, 2021

Sandi Lin, CEO and Co-founder of Skilljar, and Kathy Lord, its CRO, know a thing or two about Chief Revenue Officers. You might never have considered a Chief Revenue Officer (CRO) because it’s not been a common role until very recently, and because you might not have the kind of revenue that needs its own manager.

Sales Hiring 227

Sales Hiring Sales Recruiting Interviewing Revenue 227

Intercom, Inc.

MAY 13, 2021

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Moving upmarket means larger customers and higher revenue, but it’s not without its challenges. Here are some of our favorite takeaways from the conversation. Growing your customers into partners.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

OCTOBER 28, 2022

In the first session of the eye-opening CRO Confidential series, SaaStr CEO Jason Lemkin interviews Founders Fund Partner Sam Blond about the current economic climate. In 2021, there was much less focus on efficiency and more on revenue metrics like ARR. Ultimately, it’s important to remember that efficiency and smart strategy win.

Sales Recruiting 194

Sales Recruiting Sales Hiring Leadership Interviewing 194

Sales Hacker

JUNE 11, 2021

Sales Hacker’s new podcast — Revenue Innovators — is coming to your eyes and ears this summer! Your hosts are none other than Outreach’s Mary Shea (VP, Global Innovation Evangelist) and Harish Mohan (SVP, Revenue Excellence & Operations). Why call it Revenue Innovators? Please enjoy this interview with Mark!

Revenue 56

Revenue Innovation Interviewing B2B 56

User Pilot

SEPTEMBER 14, 2023

It’s important to define and execute a clear user segmentation strategy for a number of reasons: customer segmentation helps you personalize in-app experiences, improve retention , and drive product success. gross revenue) Firmographic segmentation in Userpilot based on company size.

Strategy 105

Strategy Sales Recruiting Onboarding Churn 105

Valuize Consulting

DECEMBER 16, 2021

To find out, I spoke with Naz Madani, Customer Success Strategy Consultant at Valuize. At Valuize, Naz helps leading B2B SaaS enterprises drive scalable and sustainable growth by deploying robust Customer Success strategies that optimize processes, integrate impactful technology solutions and empower cross-functional teams.

Interviewing 52

Interviewing Customer Success Scale Government 52

CustomerSuccessBox

OCTOBER 31, 2021

This is why we, at CustomerSuccessBox, thought of interviewing CS leaders to understand their perspective of QBR. How do you implement QBR/EBR as a success strategy? The post Decoding the QBR myth- Interview with Sue Nabeth Moore appeared first on. Have you seen any impact on internal teams due to the QBR/EBR?

Interviewing 59

Interviewing Technical Review Scale Communication 59

SaaStr

JUNE 5, 2022

I put this poll together just because many founders rely 100% on a direct strategy, and often you have to to get things going. But most of you are getting from 10%-30%+ of your revenues from partners. Most of you think sales reps you interview need to know your product at least well enough to ask good questions. Do better. #35.

Sales Hiring 203

Sales Hiring Interviewing Revenue Sales 203

User Pilot

OCTOBER 29, 2023

Effective customer research techniques include interviews and focus groups as they allow you to collect qualitative feedback. WTP Influences the pricing strategy Customers’ willingness to pay affects how much a company can charge for a product. When preparing your interviews, decide on the methodology you will use.

SaaS 105

SaaS Interviewing Pricing Market Research 105

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. One of the criticisms of SMB software is that each customer can only provide so much revenue.

Payments 103

Payments Forecasting Payment Services Payment Solutions 103

Neil Patel

SEPTEMBER 28, 2020

According to a recent survey from the DMEXCO, 70 percent of executives worldwide expect the pandemic to accelerate the pace of digital strategy. Today, businesses are expected to outline, plan, implement the digital strategy in a matter of days or weeks. Not if you have the right digital strategy agency.

Strategy 124

Strategy Underperforming Technical Team Advertising Scale 124

SaaStr

MAY 27, 2022

On average, you got a 33%+ boost in revenue when you hired your first VP of Sales. Hire a great VP of Sales, and revenue goes up. I put this poll together just because many founders rely 100% on a direct strategy, and often you have to to get things going. You get on average 25%-30% of your revenue from outside North America.

Sales Hiring 277

Sales Hiring Pricing Scale Interviewing 277

User Pilot

MAY 1, 2024

Develop and implement your digital experience strategy. All these contribute to a higher customer lifetime value and better revenue for your business. Their role includes defining the product vision, developing the product strategy, and prioritizing features based on customer research and product management best practices.

Customer Lifetime Value 105

Customer Lifetime Value User Experience Retention Scale 105

SaaStr

AUGUST 29, 2021

Top SaaStr Blog Posts This Week : The Top 10 Questions to Ask a VP of Marketing in an Interview. 10 Marketing Tactics That Always Work for Early-Stage SaaS StartUps. What’s the “Right” CAC These Days? The One You Can Afford. The Top 100 Private Cloud and SaaS Companies Now Have an Average Valuation of $5.2

Interviewing 193

Interviewing Cloud Startup Strategy 193

SaaStr

JULY 29, 2021

Do at least 20–30 customer interviews before you start writing too much code. Somehow, find enough cash to make it 24 months to first real revenue. Even if on their own, they aren’t enough revenue to really pay for all that much. They’ll move the needle enough to more than pay for themselves, even at $20k a month in revenue.

Sales Hiring 299

Sales Hiring Sales Recruiting Interviewing Engineering 299

SaaStr

JULY 7, 2020

Q: What is a strategy you have employed as a software company to keep sales up during COVID-19? My favorite strategy looking across my portfolio of investments is not charging customer that right now are struggling. If their revenue is way down now since Covid-19 hit, maybe just keep them. Haven’t seen this strategy fail yet.

Scale 166

Scale Interviewing Revenue Strategy 166

SaaStr

MARCH 20, 2024

Whether it’s a little team or portfolio companies, Jason guesses that 80% of candidates who say they’ll do that end up quitting the interview process. If you keep the same team and keep them motivated, would you close more revenue than if you continued building the team ? If you want to manage people and not do the work, it won’t work.

Sales Hiring 244

Sales Hiring Sales Recruiting Scale Headcount 244

Valuize Consulting

MARCH 22, 2022

Is Your Customer Success Strategy Built To Scale Customer Value? In this interview, Nani delves into the building blocks of an impactful digital-led approach and shares her expertise on how you can scale your customer value model to drive unparalleled revenue retention and expansion. How do you close that gap for customers?

Customer Support 52

Customer Support Interviewing Customer Success Scale 52