FastSpring

APRIL 5, 2022

You could increase revenue by the same amount, with the same traffic, just by working on retaining people longer. Here’s the full recording: Note: FastSpring helps thousands of SaaS and software companies increase revenue throughout the customer lifecycle — not just during checkout. The post Is CRO Different for SaaS?

Interviewing 117

Interviewing SaaS Subscription Payment Features 117

SaaStr

SEPTEMBER 1, 2021

Marqeta Board Member Amy Chang interviews Peters about her extensive experience in revenue and marketing and how to align the two strategies. Marketing and revenue teams should work together to keep the leads moving toward conversion. . But aligning the strategy is easier said than done. Closing the Deal is Not the Finish Line.

Revenue 201

Revenue Strategy Marketing Interviewing 201

FastSpring

APRIL 6, 2022

You can find that interview here ). . Here’s the full recording: Note: FastSpring helps thousands of SaaS and software companies increase revenue throughout the customer lifecycle — not just during checkout. The first was about conversion optimization (CRO) for SaaS and software. We followed it up with deep dive into churn.

Interviewing 116

Interviewing Churn Software SaaS 116

Kellblog

AUGUST 24, 2021

I recently gave a presentation at SaaSBoomi , an India-based SaaS founder community, which was structured as an interview by Freshworks social media evangelist Jayadevan P K (aka, JPK). In the interview I answer the following questions: How do you look at ARR (Annual Recurring Revenue) and its relation to the valuation of a company?

Interviewing 129

Interviewing Metrics Social Media SaaS 129

SaaStr

JANUARY 5, 2024

The SDR Interview We’ve determined the profile we want to hire for dedicated outbound folks, so now, let’s look at the interview itself. It’s usually a simple interview with a hiring manager screen first and then an actual interview panel. Find the candidates who are hungry to break into tech sales for those early hires.

Sales Hiring 255

Sales Hiring Sales Recruiting Scale Outbound Sales Team 255

Sales Hacker

JUNE 3, 2021

On this special episode of the Sales Hacker podcast, we have Asia Corbett , Head of Revenue of Operations at Postal.io. She’s got a really interesting story about how she got into revenue operations and why she’s passionate about it. Subscribe to the Sales Hacker Podcast. We’re on iTunes. And on Stitcher.

Revenue 100

Revenue Interviewing Sales 100

FastSpring

APRIL 26, 2022

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Because word-of-mouth for us is actually much bigger fuel than the revenue that we’re collecting or churning or dropping or whatever.”.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

SaaStr

DECEMBER 15, 2023

Where Founders Demo Founders SaaStr Demo Day will be a completely immersive, live digital event for Founders and Revenue Leaders to discover new products.

Scale 248

Scale Interviewing Trends Innovation 248

SaaStr

FEBRUARY 26, 2024

Where SaaS Meets AI SaaStr AI Day will be a completely immersive, live digital event for Founders and Revenue Leaders to explore the intersection of where SaaS Meets AI and the intersection of the two. We anticipate a similar audience to our previous digital and in-person events, which includes a high percentage of revenue leaders.

AI 212

AI Artificial Intelligence Social Media Innovation 212

Predictable Revenue

JULY 22, 2019

The post 8 Growth Secrets I Learned from Reading Every Interview with Alex Schultz, VP of Growth at Facebook appeared first on Predictable Revenue. 8 Replicable steps to help you come up with new ways to increase retention, boost virality, and drive long-term growth!

Interviewing 113

Interviewing Retention Revenue B2B 113

Sales Hacker

JUNE 30, 2021

In this episode, we interview the hosts of the brand new podcast, Revenue Innovators , Mary Shea and Harish Mohan of Outreach! Revenue Innovators is a show dedicated to RevOps leaders innovating and disrupting revenue in every industry. If you missed episode 166 check it out here: Revenue Collective is Now Pavilion.

Innovation 77

Innovation Revenue Interviewing Branding 77

Valuize Consulting

AUGUST 2, 2021

Unfortunately, some software leaders still struggle to make the case for Customer Success as a bottom-line business imperative and showcase its ROI to the overall organization, missing out on the opportunity to drive unparalleled revenue growth. It was truly a consulting experience and I wanted to be a part of it.

VP of Engineering 52

VP of Engineering Interviewing Metrics Scale 52

FastSpring

AUGUST 3, 2022

I spoke with FastSpring’s former VP of Revenue Operations about this, and you can stream our entire conversation at the bottom of this piece. Another place to get fresher takes are industry thought leader interviews and posts. The post 4 Things Revenue and Sales Leaders Can Do to Prepare for a Recession appeared first on FastSpring.

Scale 116

Scale Revenue Sales Compensation 116

Sales Hacker

JANUARY 22, 2020

By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process. 6 Sales Interview Questions to Find the Best Talent. How do you make sure your potential new hires have the right skills?

Sales Hiring 76

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 76

SaaStr

JUNE 22, 2023

My list: Not committing to 24 months upfront to getting to Real Revenues and a Minimum Sellable Product. It takes 7–10 years to build something real, and the first stage is the 18–24 months it takes to get real revenues and something off the ground. Don’t Forget the 20 Interview Rule. That’s tough. Go talk to 20–30 first.

SMB 235

SMB SaaS B2C Interviewing 235

OpenView Labs

JANUARY 8, 2021

Great interview questions tell you who a person is, what motivates them, how they think and solve problems, and what they’d be like as a teammate. To help us all conduct better interviews, we asked some of the smartest leaders in SaaS to share their favorite questions. Leandra Fishman, Chief Revenue Officer at Intercom.

Interviewing 75

Interviewing Underperforming Technical Team SaaS Scale 75

OpenView Labs

JULY 20, 2020

Interviewing is hard , and interviewing candidates for sales roles can be doubly so. Why is effective interviewing so important? Better interviewing = better sales teams. The following details some of my learnings around sales hiring and interviewing, as well as some tactical advice for candidates seeking sales roles.

Interviewing 73

Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 73

SaaStr

MARCH 12, 2024

Not only do you have to pass the hiring interviews as a Founder, but everyone on your team does, too. Brett has seen deals where the founder and a couple of employees are great, but most of the team failed the initial interviews. 2 Talk to Product: D eals that go through M&A teams have an extremely low success rate — less than 1%.

Software Review 228

Software Review Technical Review Acquisition Scale 228

SaaStr

JANUARY 30, 2023

To solve this, Deel interviewed 200 founders seeking answers to the question, “If you’re open to hiring internationally and remotely, what are your biggest challenges, and what kind of product can we build to solve them? Interview personally and define hiring values to build your team. Use your data to inform.

Sales Hiring 235

Sales Hiring Payment Services SaaS Payments Scale 235

Sales Hacker

JUNE 17, 2021

Now let’s get into this interview with Jen Nelson! The post Bonus Episode: Exploring the Role of Revenue Operations appeared first on Sales Hacker. With a growth-focused approach, Jen seeks to standardize reporting, increase transparency and communication, and optimize tech solutions. Subscribe to the Sales Hacker Podcast.

Revenue 73

Revenue Interviewing Communication Sales 73

SaaStr

AUGUST 22, 2023

Double-down on your market understanding, research, and customer interviews. Don’t Forget the 20 Interview Rule. #3. You have to budget 24 months to get to first base, to an MSP and any material revenue. If time and money don’t matter, sure, just push a product out to market. But if they do matter. 18 is rarely enough, either.

Interviewing 227

Interviewing Market Research Business Model Startup 227

CustomerSuccessBox

OCTOBER 31, 2021

At CustomerSuccessBox, thought of interviewing Customer Success leaders to understand their perspective of Quarter Business Review. Aaron Thompson is a Customer Success Connector, Educator & Keynote Speaker, and is currently the Chief Revenue Officer for SuccessHACKER.

Interviewing 52

Interviewing Technical Review Benchmarks Customer Success 52

CloudKettle

JANUARY 30, 2020

The post Enterprise Expert Interview: Renaud Bizet Talks Marketing Operations appeared first on CloudKettle. We sat down with Renaud Bizet, Vice President of Marketing Strategy & Operations at Splunk, to.

Interviewing 78

Interviewing Enterprise Marketing Strategy 78

SaaStr

AUGUST 29, 2023

I do two simple things: First when I interview VPs of Sales candidates, if there’s already a marketer in place, I asked the candidate what they think. Second, when I interview VPs of Marketing candidates, I always ask how they like to work with the sales team. A real flag.

Sales Hiring 214

Sales Hiring Marketing Sales Interviewing 214

SaaStr

FEBRUARY 19, 2024

How to interview salespeople ? Unlike building a product team, there is no efficiency when building a sales org: half of your headcount will be in sales at $10m, $50m, or $100m in revenue. Per Lenny: “In our conversation, we discuss: ? How long a founder should be doing sales ? Signs it’s time to hire full-time salespeople ?

Sales Hiring 253

Sales Hiring Scale Sales Headcount 253

SaaStr

MAY 6, 2021

Sandi Lin, CEO and Co-founder of Skilljar, and Kathy Lord, its CRO, know a thing or two about Chief Revenue Officers. You might never have considered a Chief Revenue Officer (CRO) because it’s not been a common role until very recently, and because you might not have the kind of revenue that needs its own manager.

Sales Hiring 243

Sales Hiring Sales Recruiting Interviewing Revenue 243

Sales Hacker

JUNE 11, 2021

Sales Hacker’s new podcast — Revenue Innovators — is coming to your eyes and ears this summer! Your hosts are none other than Outreach’s Mary Shea (VP, Global Innovation Evangelist) and Harish Mohan (SVP, Revenue Excellence & Operations). Why call it Revenue Innovators? Please enjoy this interview with Mark!

Revenue 56

Revenue Innovation Interviewing B2B 56

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. One of the criticisms of SMB software is that each customer can only provide so much revenue.

Payments 107

Payments Forecasting Payment Services Payment Solutions 107

Sales Hacker

JUNE 7, 2022

So how are sales and revenue leaders at high-growth startups solving these challenges? I’ll share some practical tips from revenue leaders at high-growth startups in the US. Competitive hiring tactics for revenue roles. – Sales Director at $1bn+ Series D StartUp, on their interview task for AEs. Proof of concept.

Sales Hiring 72

Sales Hiring Revenue Marketing Interviewing 72

CustomerSuccessBox

OCTOBER 31, 2021

This is why we, at CustomerSuccessBox, thought of interviewing CS leaders to understand their perspective of QBR. The post Decoding the QBR myth- Interview with Sue Nabeth Moore appeared first on. Many CX professionals across the globe don’t understand the criticality of business reviews.

Interviewing 59

Interviewing Technical Review Scale Communication 59

SaaStr

MAY 24, 2022

VCs funded startups in a day, with limited diligence, sometimes at 100x revenue for the hottest of deals. What we used to do, from ‘05-‘19: Do 30 interviews per position, ideally. Then when everything super boomed in 2H’20 and ‘21 it went kind of like this: Do 3-4 solid interview for a position, not 30. Find 3 good ones.

Sales Hiring 263

Sales Hiring Sales Recruiting Interviewing Startup 263

SaaStr

SEPTEMBER 1, 2023

At SaaStr we’ve been super fans for a long time and a little ways back we did an amazing interview with CEO Andrew Bialceki here: Our 5 Interesting Learnings here: #1. Very Verticalized — 95% of Revenue in eCommerce and Retail Kalviyo focused on ecommerce, ecommerce, ecommerce and it’s paid off.

Scale 231

Scale SMB Sales Hiring Interviewing 231

Chart Mogul

JULY 15, 2021

High growth companies like Airtable, Figma, Notion, or Github all have revenue as a top of mind business milestone. In fact, out of a sample of 40 growth stage companies, 50% said revenue growth was their #1 north star metric, according to research led by Lenny Rachitsky for Future. And when there are 30 people it will change again.

Underperforming Technical Team 52

Underperforming Technical Team Revenue Scale Communication 52

Chart Mogul

JULY 15, 2021

High growth companies like Airtable, Figma, Notion, or Github all have revenue as a top of mind business milestone. In fact, out of a sample of 40 growth stage companies, 50% said revenue growth was their #1 north star metric, according to research led by Lenny Rachitsky for Future. And when there are 30 people it will change again.

Underperforming Technical Team 52

Underperforming Technical Team Revenue Scale Communication 52

SaaStr

DECEMBER 14, 2023

At the time, they were less than a billion or two in revenue, and now, they just crossed over a $30B revenue run rate. It was interesting because they got to interview a bunch of customers and sales executives. Under her purview, Alison is responsible for Google Workspace and the Google Cloud Platform.

Cloud 243

Cloud Scale AWS AI 243

Valuize Consulting

FEBRUARY 16, 2022

In this interview, Romain discusses the fundamentals of a strong Customer Success (CS) Operations function and how you can leverage Agile methodologies to champion effective change management. The post Create An Effective Change Management Strategy Through Agile Principles: An Interview With Romain Belvas appeared first on Valuize.

Interviewing 52

Interviewing Strategy Scale Management 52

SaaStr

NOVEMBER 15, 2022

But I hadn’t really thought of them as a proxy for all SaaS companies until I saw the CEO’s interview from a few weeks back. Revenues are down in some categories, and not others, Growth is probably 20% more challenging than in the best of times. The companies they own a majority of are collectively at $24B (!)

Cybersecurity 312

Cybersecurity SMB Interviewing Enterprise 312