User Pilot

MAY 27, 2024

Customer perceptions matter because they influence customer retention , brand reputation, competitive advantage, and referrals. Customer perceptions matter because customers can easily switch to alternatives (especially in SaaS), and maintaining a positive perception ensures long-term customer loyalty and retention. Userpilot webinars.

Software Review 87

Software Review SaaS Social Media Interviewing 87

SaaStr

AUGUST 5, 2020

You know your new growth rate, your new retention rate, your new churn rate. Tourism and entertainment are going bankrupt. It’s time to start. We’ve gone through 5 phases of change since March 15 (more on that here ), and now, it’s the New Normal. First, start with an L4M plan. It will be over a year.

Airlines 350

Airlines Government Entertainment Travel 350

OpenView Labs

FEBRUARY 25, 2020

Editor’s Note: This article is Part Two of a two-part series outlining strategies to improve retention. When you’ve exhausted every retention strategy possible and you don’t know what else will make a meaningful impact on churn, what do you do? Look for even more retention strategies? You can read Part One here. .

Retention 52

Retention Strategy Technical Advisors Technical Review 52

SaaStr

MARCH 7, 2023

Companies are giving price breaks this year to reduce churn and increase retention, with the caveat that it might go up next year. Some other strategies for creating a more efficient go-to-market are: Adjusting pricing and contract terms with customers. Incentives for multi-year contracts are another tactic.

Outsourcing Services 159

Outsourcing Services Scaling Venture Capital Forecasting 159

Buffer Resources

OCTOBER 9, 2023

Understanding average view duration : Average view duration, or viewer retention, reflects the percentage of your Short watched by viewers. Analyze retention for content improvement : Delve into retention data to identify drop-off points. A higher percentage indicates compelling content that keeps viewers engaged.

Retention 107

Retention Mobile Metrics Entertainment 107

User Pilot

MAY 17, 2024

Done well, gamification helps to drive user engagement, improve usage frequency , and increase user retention. This differs from game design, which primarily focuses on creating standalone games for entertainment. These objectives could include increasing user retention , improving onboarding completion, or driving account upgrades.

Engagement 52

Engagement User Experience Software Review Systems Review 52

ChurnZero

MAY 30, 2024

It can make you excited, insecure, confused, worried, and entertained at the same time. You can always scale your educational offerings later with new tools. 3: Collecting customer feedback to optimize your education program. Customer feedback can be an emotional rollercoaster. However, it is always valuable.

Education 95

Education Outsourced Development Entertainment Metrics 95

User Pilot

JUNE 30, 2023

Incorporate gamification into your customer experience to make your product more entertaining. It makes your product more entertaining and captures your users’ attention to keep them engaged. It effectively motivates users and creates a captivating experience by infusing elements of fun and entertainment into the platform.

Engagement 70

Engagement Entertainment AI Customer Lifetime Value 70

Blulogix

FEBRUARY 9, 2024

The Growth Drivers Several key trends have catalyzed the adoption and growth of subscription models: Digital Transformation: As companies digitize operations and offerings, subscriptions emerge as a natural revenue model for digital products and services, from cloud computing to streaming entertainment.

Business Model 52

Business Model Subscription Payment Features Business 52

User Pilot

JUNE 19, 2023

Let’s explore 12 strategies to boost user engagement on your app and increase conversions, retention, loyalty, and ultimately, product growth. To measure user engagement in SaaS, you want to go beyond the sale and look for retention signals such as product usage , MAUs, feature discovery, and customer stickiness.

Engagement 80

Engagement Strategy AI Search AI 80

Intercom, Inc.

DECEMBER 31, 2019

As Des has often pointed out in his talk “Customer retention is the new conversion” : “This is what we’ve ended up in: a world of subscription everything…If there is a thing that you buy regularly, you can have it show up on your doorstep every month for $9 or equivalent.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

How To Buy Saas

SEPTEMBER 29, 2023

Ever since its launch in beta form in September 2022, it has become one of the most popular character-based chatbots that can help in various forms like entertainment, customer service, and education. Organize Group Chats: You can organize a group chat with multiple characters to make the conversation more entertaining.

Artificial Intelligence 52

Artificial Intelligence AI Search Entertainment AI 52

User Pilot

NOVEMBER 27, 2023

Theoretically, this model helps companies scale with lower costs and higher retention. Product-led growth is a business strategy that focuses on the product as the primary tool for customer acquisition and retention. Companies with a sales-led approach, therefore, depend on the sales team for customer acquisition and retention.

Scale 85

Scale Acquisition Strategy Retention 85

ProfitWell

JULY 30, 2020

First, we’ll look at content customer acquisition cost, or CAC, and how retention is much better for companies producing content. Content = better retention rates. This still doesn’t take away from the tremendous impact content has on retention. Then, we’ll dive into our data on how content drives growth. The data doesn’t lie.

Entertainment 52

Entertainment Content Marketing B2B Education 52

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. As VP of Marketing and Growth at Duolingo through 2017, improving retention was the top priority of Gina Gotthilf. What metrics were you monitoring most closely when it came to retention?

Underperforming Technical Team 223

Underperforming Technical Team Retention Metrics Engineering 223

User Pilot

JANUARY 24, 2023

TL;DR Gamification increases customer engagement by making your product more entertaining, creating a sense of friendly competition, and rewarding behaviors that you’d like users to repeat. The first (and most common) is by implementing gamification as a form of entertainment.

Engagement 91

Engagement Social Media Education Onboarding 91

Sales Hacker

OCTOBER 4, 2022

Sam Jacobs : Alexandra Schrecengost founded Virtual With Us in 2020, and Culture With Us in 2021, supporting corporations through cultural programming, DEI initiatives, and food and beverage entertainment to improve human connections. Michelle Wine Estates, and learned the back end of entertaining clients in a restaurant.

Entertainment 84

Entertainment Innovation Compensation Travel 84

Neil Patel

JULY 29, 2021

Additionally, YouTube uses a video’s retention rate, or the average percentage that people watch, as a sign of its quality. A high retention rate indicates a video is relevant, high-quality, and enjoyable, which means YouTube is happier to recommend it to other viewers. Google Trends can do that, too.

Systems Review 130

Systems Review Technical Review Trends Engineering 130

ProfitWell

FEBRUARY 26, 2019

Retention Strat c/o the ProfitWell Crew Our ProfitWell crew is hosting a retention conversation (via webinar) this week that's all about better retention strategy. On the go listening is still very much raging in the educational and entertainment spaces, and yet another podcast mogul is stacking up investments.

Transportation 51

Transportation Payment Features DevOps as a Service Scale 51

User Pilot

FEBRUARY 20, 2023

Boost your retention rates and increase customer lifetime value (LTV). For example, Lemlist has a simple onboarding flow that stands out because they always find a way to make it entertaining and lighthearted. Here, they ask you to choose one teammate to send a test email: Lemlist’s way to make the onboarding process more entertaining.

Onboarding 78

Onboarding Customer Lifetime Value User Experience Entertainment 78

Neil Patel

NOVEMBER 6, 2020

Retention Impacts ASO . Retention rates are important for mobile device rankings, but the bar isn’t set very high. The average app has only a 36% retention rate in the first month. Further breaking things down, we can look at the retention rates by industry.

Technical Review 111

Technical Review Mobile Retention Entertainment 111

Casey Accidental

APRIL 18, 2018

I have written about my process for product/market fit , and Brian Balfour, Shaun Clowes, and I have built an entire course about the retention component. To give a quick recap from my post though, you need: Retention: A portion of your users building a predictable habit around usage of your product. This might be okay.

Retention 99

Retention Mobile Acquisition Entertainment 99

Buffer Resources

OCTOBER 23, 2023

So, pay special attention to your AVD and audience retention metrics. Whether it's entertainment, education, or inspiration, make sure your audience knows what they can gain from subscribing to your channel. Prioritize viewer retention over video length. Share your journey, not just your successes.

Social Media 131

Social Media Trends Engagement Branding 131

Buffer Resources

JANUARY 30, 2024

It either has the value, or the entertainment, or the interest upfront.” All this technique requires is some interesting visual elements to keep your viewers entertained as they absorb your content. B-roll (behind-the-scenes footage) or stock photos and videos work great here.

Social Media 95

Social Media Entertainment Branding Engagement 95

User Pilot

AUGUST 30, 2023

The difference between acquisition marketing and retention marketing is that the former focuses on attracting new customers, while the latter aims to keep existing customers. Customer acquisition marketing vs. customer retention marketing Acquisition marketing efforts focus on attracting new customers.

Acquisition 86

Acquisition Strategy Social Media Customer Lifetime Value 86

ProfitWell

APRIL 29, 2020

Today, it’s an acquisition vs. retention showdown. Acquisition & retention, both vying for your attention. But when deal creation is down 30% and over half of SaaS revenue leaders have revised their forecasts down , Ed recommends you obsess over customer retention instead. Which should be your focus for Q2?

Acquisition 52

Acquisition Forecasting Entertainment Subscription 52

Neil Patel

DECEMBER 24, 2020

Additionally, the free plan offers two months of log retention and one status page. Some of the additional functions include: Voice calls and SMS alerts 24-month log retention One-minute checks Cron job monitoring Keyword monitoring Maintenance windows SSL certificate expiry monitoring Advanced notification settings Unlimited status pages.

DevOps as a Service 145

DevOps as a Service Software Review GCP(Google Cloud Platform) Systems Review 145

User Pilot

MAY 19, 2021

entertain or inspire them. entertain with interesting stories and anecdotes. They follow a framework of webinars that are unforgettable, entertaining, and useful. It is a powerful marketing tool you can leverage in 2021 – according to Forbes, in 2021 people worldwide spend almost 7 hours a day consuming content.

B2B 119

B2B Marketing SaaS Social Media 119

User Pilot

SEPTEMBER 4, 2023

The business world has seen numerous examples of blue ocean strategies delivering exceptional results over the past century across a range of industries from automotive to entertainment. Rather than compete directly with existing circuses catering to kids, Cirque targeted adult and corporate entertainment segments willing to pay much more.

Strategy 60

Strategy Technical Review Business Innovation 60

OpenView Labs

AUGUST 10, 2020

In this post, we’re taking a look at 10 innovative marketing strategies for your startup, from acquisition tactics that will help you get new customers and fans, to retention and nurturing strategies that will keep them loyal for years to come. Offer educational content. View this post on Instagram.

Innovation 96

Innovation Payment Solutions Startup Payment Methods 96

OpenView Labs

FEBRUARY 2, 2021

Here’s why: PLG is an end user-focused growth model that relies on the product itself as the primary driver of customer acquisition, retention, and expansion. Considering how short our attention span is, the use of videos to quickly inform, educate, entertain, and convert strangers to customers is pretty ideal.

Product Marketing 58

Product Marketing Trends Scale Marketing 58

User Pilot

SEPTEMBER 4, 2023

The business world has seen numerous examples of blue ocean strategies delivering exceptional results over the past century across a range of industries from automotive to entertainment. Rather than compete directly with existing circuses catering to kids, Cirque targeted adult and corporate entertainment segments willing to pay much more.

Strategy 52

Strategy Technical Review Business Innovation 52

ProfitWell

MARCH 19, 2020

among subscription entertainment services such as Netflix and Now TV, while takeaways took off with sales growth of 8.7%. Amanda Northcutt over at the Subscription Coach —a company that helps optimize SaaS, subscription, and online membership's with things like marketing, sales, and retention—brought this very question up to me this week.

Payment Methods 56

Payment Methods SaaS Payments Payment Services Entertainment 56

Valuize Consulting

MARCH 31, 2022

Without customer data integration, robust insights and a powerful platform to operationalize your various customer lifecycle activities, you’re limiting your organization’s ability to deliver exceptional customer value across the customer journey and achieve best-in-class revenue retention and expansion.

Interviewing 52

Interviewing Technology Data Scale 52

Neil Patel

JANUARY 26, 2021

There are five main categories: music education science and technology entertainment gaming. By studying your insights (or data), you can better understand: where your server members are coming from member retention numbers engagement with channels and other members your audience geography. Creating Servers. How do you set one up?

Social Media 132

Social Media Branding Entertainment Communication 132

User Pilot

AUGUST 30, 2023

The difference between acquisition marketing and retention marketing is that the former focuses on attracting new customers, while the latter aims to keep existing customers. Customer acquisition marketing vs. customer retention marketing Acquisition marketing efforts focus on attracting new customers.

Acquisition 59

Acquisition Strategy Social Media Customer Lifetime Value 59

ProfitWell

NOVEMBER 6, 2019

Companies that focus on keeping their customers will save on acquisition costs , since retention is cheaper than acquisition. In the streaming-video realm, Netflix , Hulu , and HBO all provide high-quality entertainment for a low price. Difference #2: More emphasis on customer retention. While your $8.99

Payment Features 74

Payment Features Payments Subscription Revenue 74