Sales Hacker

NOVEMBER 3, 2023

Nailing the interview process: Here’s one way to nail the interview process once the interview is landed: 1. Have the 1st interview. Interview them just as much as they interview you. Try to find a mutual connection who knows that initial interviewer and get someone to ping them with a note of support.

Interviewing 87

Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 87

Tom Tunguz

JANUARY 12, 2021

The Art of Doing Science and Engineering is a curious book. Richard Hamming, the author, was a professor of science and engineering at the Naval Postgraduate School and researcher at Bell Labs. He knew quite a bit about science and engineering. I was expecting questions a candidate might be asked in a consulting interview.

Engineering 207

Engineering Machine Learning Artificial Intelligence Consulting 207

User Pilot

AUGUST 21, 2023

In this ultimate list of product manager interview questions, we have tried to simplify the process of hiring great product managers. While there’s no need to grill candidates with overly technical questions at your next product manager interview, favoring applicants with an innate product sense is only logical.

Interviewing 94

Interviewing Underperforming Technical Team Management Sales Hiring 94

Kellblog

FEBRUARY 16, 2022

The other day a founder asked me about interviewing because a candidate had described me as “a great interviewer,” and she wanted to know why. I find interviewing and recruiting difficult, have made plenty of mistakes over the years, and the consequences of those mistakes are invariably painful. Check references.

Sales Recruiting 109

Sales Recruiting Interviewing Sales Hiring Finance 109

FastSpring

APRIL 6, 2022

You can find that interview here ). . You can hear much more about Fred’s churn reduction engine in our chat. The post How to Lower Churn for SaaS and Software (Interview with Growth Expert Frederic Linfjärd) appeared first on FastSpring. The first was about conversion optimization (CRO) for SaaS and software.

Interviewing 108

Interviewing Churn Software SaaS 108

Andreessen Horowitz

AUGUST 2, 2022

Prior to joining PlanetScale (then as chief product officer), he was VP of engineering at GitHub. In this interview, Lambert discusses a number of topics related to cloud native software-delivery models, including what good serverless looks like, who should run Kubernetes, and the emergence.

Engineering 86

Engineering Cloud Software Delivery Interviewing 86

Tom Tunguz

JANUARY 15, 2020

At this year's Saastr Annual conference , I'm excited to interview Nick Caldwell. He left to become VP Engineering at Reddit and tripled the size of the engineering team to 150 people in 18 months. In short, Nick has helped grow engineering and product teams from very small to very big three times.

Engineering 149

Engineering Interviewing Leadership Enterprise 149

SaaStr

FEBRUARY 9, 2024

You’ll figure out how to manage a small team of engineers. Getting great engineers, great VPs, great anythings … to pick you over Uber, over Google, over Stripe is hard. This often means 20+ interviews a week! You’ll figure out how to sell your product in the early days — after all, you know it better than anyone else.

Scale 247

Scale Interviewing Engineering Content Marketing 247

Mucker Capital

APRIL 2, 2024

Surveys, Interviews, and Focus Groups Gathering direct input from customers through structured questioning or group discussions. This could involve conducting customer interviews, analyzing product usage data, and performing cohort analysis. The components of a customer feedback loop include: 1. As your Customer Feedback Loop Develops.

Engineering 52

Engineering Systems Review Scale Interviewing 52

SaaSX

NOVEMBER 15, 2020

This article should really be titled, “How to interview a product manager (if you aren’t a product person) “ Because customer success, marketing, sales, support, and other operational roles are key stakeholders in a SaaS organization they are often called into the interview process for product managers. Executives?

Interviewing 59

Interviewing Management Sales Hiring Scale 59

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Nick Caldwell: I’m VP of engineering at Reddit.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. Alex: Immad has strong feelings about AI replacing engineers. Mind sharing?

Payments 94

Payments Forecasting Payment Services Payment Solutions 94

Intercom, Inc.

NOVEMBER 2, 2021

According to the managers, the most common reasons new employees failed were: And what was the biggest takeaway for managers interviewed? They needed better interview processes to weed out the failures before they joined their teams. One of the best things about being an engineer at a fast-moving company is the feedback loops.

Management 291

Management Software Review Construction Engineering 291

SaaStr

JULY 7, 2022

In these instances, you will want to set up informational interviews with strong department heads external to your company in the areas where you’re not an expert. Compare the talent that you meet through informational interviews with the talent you have on your team. Mistake 2: Thinking your CFO is a glorified accountant.

Scale 211

Scale Sales Hiring Interviewing Engineering 211

Kellblog

MARCH 27, 2021

The age-old question of how to measure engineering productivity? And how can PM avoid drawing and quartering engineering?). In terms of session focus, I’d say my current conclusion is that we want to make each session follow this sort of template: Dave & Thomas Interview {Guest} on {Topic}. Can it even be done?

Interviewing 54

Interviewing Engineering Enterprise Trends 54

CustomerSuccessBox

OCTOBER 31, 2021

This is why we, at CustomerSuccessBox , thought of interviewing CS leaders to understand their perspective of QBR. The second interview in the series is with Mary Poppen. Product, Sales, Marketing, CS, Engineering all benefit from customer feedback. The post Decoding the QBR myth-Interview with Mary Poppen appeared first on.

Interviewing 52

Interviewing Consulting Education Customer Success 52

BetterCloud

APRIL 2, 2021

To help other aspiring SaaSOps professionals , read on for: The role of a SaaSOps engineer. SaaS utopia where a SaaSOps engineer works. How SaaSOps engineers use SaaS management platforms (SMPs). What’s a SaaSOps engineer? SaaSOps engineers do an uncommonly wide range of tasks. A typical work day. So let’s dive in.

Engineering 52

Engineering Management SaaS Software Review 52

Intercom, Inc.

APRIL 24, 2019

Preparing for interview questions in software engineering is almost a full-time job. If you are a graduate software engineer and getting ready for your first job interviews, here are the different areas you should focus on. Interviewers are aware that nobody is perfect, but they do appreciate a growth mindset.

Software Engineering 26

Software Engineering Interviewing Software Review Engineering 26

OPEXEngine

APRIL 12, 2022

The other day a founder asked me about interviewing because a candidate had described me as “a great interviewer,” and she wanted to know why. I find interviewing and recruiting difficult, have made plenty of mistakes over the years, and the consequences of those mistakes are invariably painful. And for that matter, so did I.).

Sales Recruiting 40

Sales Recruiting Sales Hiring Interviewing Finance 40

SaaStr

SEPTEMBER 13, 2020

And what I wish I’d done better as a SaaS CEO: Force yourself to interview 30 candidates for each VP position. You’ll have to, to get through 30 interviews. After each of those 30 interviews — email over a note on your feedback. Programming tests if you want / believe in them for engineers. So be cool to them.

Sales Recruiting 361

Sales Recruiting Sales Hiring Interviewing Scale 361

SaaStr

DECEMBER 30, 2022

There is too much to do in SaaS — sales, customer success, product, engineering, demand gen, etc. They don’t do enough interviews, meet enough potential customers, do enough work, etc. Dear SaaStr: What Should Be The Priorities of SaaS Founders During The Early Stages? Some ideas: Find a truly great co-founder.

SaaS 234

SaaS Market Research Interviewing Content Marketing 234

Valuize Consulting

DECEMBER 7, 2021

Leaders must determine if their product has a low, moderate or high level of complexity because a high complex model may require technical account managers, additional resources, and engineers. The complexity of the product greatly impacts the sizing of an organization.”.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Valuize Consulting

FEBRUARY 16, 2022

You might be rolling out a new product development, running an initiative to re-engineer a process or implementing a new technology to increase efficiency. If you have the systems, processes and team in place, you will be able to quickly accelerate your scale engine once your organization reaches this stage.

Interviewing 52

Interviewing Strategy Scale Management 52

Valuize Consulting

MARCH 22, 2022

In this interview, Nani delves into the building blocks of an impactful digital-led approach and shares her expertise on how you can scale your customer value model to drive unparalleled revenue retention and expansion. Q: A really important aspect of delivering value at scale is instrumenting value within the product.

Customer Support 52

Customer Support Interviewing Customer Success Scale 52

SaaStr

JANUARY 30, 2023

To solve this, Deel interviewed 200 founders seeking answers to the question, “If you’re open to hiring internationally and remotely, what are your biggest challenges, and what kind of product can we build to solve them? “If Interview personally and define hiring values to build your team. Listen to your team.

Sales Hiring 218

Sales Hiring Payment Services SaaS Payments Scale 218

SaaStr

JUNE 13, 2021

. “From Developer to Founder to CEO: Engineering to Enterprise with Elastic” Elastic’s CEO Shay Banon doesn’t speak that often, so this was a special session on how Elastic became the global leader it is today. #3. “From Burn-Out to $100M in ARR with Jason Cohen of WP Engine” Another SaaStr classic. #9.

Scale 212

Scale Interviewing Enterprise Engineering 212

Brian Balfour

SEPTEMBER 26, 2017

Get the customizable Growth Interview Prep Worksheet that accompanies the post here. You walk into your growth interview after hours of preparation. But there’s one big problem you’ve overlooked - the interview isn’t actually about you. They all tie back to this one core error - thinking the interview is about you.

Interviewing 65

Interviewing Retention Metrics Social Media 65

SaaStr

JULY 29, 2021

Someone great at something core you aren’t: Sales, Engineering, Marketing. Great at engineering. Do at least 20–30 customer interviews before you start writing too much code. A bit more here. Find a co-founder complementary to your skills, ideally. Great at sales. Great at marketing. More here. A bit more here.

Sales Hiring 300

Sales Hiring Sales Recruiting Interviewing Engineering 300

SaaStr

NOVEMBER 24, 2020

Q: When interviewing a co-founder, what are some of the things you look for/look out for? Look for: Someone great at something core you aren’t: Sales, Engineering, Marketing. Great at engineering. You'll see. — Jason BeKind Lemkin (@jasonlk) July 18, 2020. Great at sales. Great at marketing.

Interviewing 219

Interviewing Engineering Sales SaaS 219

SaaStr

OCTOBER 23, 2020

But he also did it before as SVP of Engineering at WebEx. Don’t Forget the 20 Interview Rule. A few engineers. Q: What are the challenges that a SaaS business owner must overcome to be successful? My list: Finding a truly great co-founder. Yes, some can do it on their own. Eric Yuan, CEO of Zoom did. Why do you have that?

SaaS 247

SaaS Interviewing Engineering Startup 247

Intercom, Inc.

JUNE 10, 2020

These experiences, whether it is observing someone use your product, or interviewing them about your product, need to be wide ranging. The ability to ask perceptive questions is critical to running high signal interviews from which you can learn the most. But our PMs, Designers, Engineers don’t work in Support.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

Tom Tunguz

JULY 20, 2014

In fact, I found only two books: a textbook on private equity and venture capital by HBS professor Joshua Lerner, and an out-of-print collection of 32 VC interviews called “ Done Deals ,” published in September 2000. I bought a second-hand copy on Amazon and read it cover to cover. Reid Dennis, IVP.

Interviewing 100

Interviewing Venture Capital Banking Benchmarks 100

SaaStr

JUNE 5, 2022

Most of you think sales reps you interview need to know your product at least well enough to ask good questions. But if a sales rep isn’t curious enough to learn enough about your product to ask and answer some decent questions before an interview … then I never see them really perform. #30. Do better. #35.

Sales Hiring 204

Sales Hiring Interviewing Revenue Sales 204

IT World

FEBRUARY 15, 2022

These days it’s not uncommon to interview someone over Zoom and never actually meet them in person. A friend recently told me they hired a great candidate for their Kubernetes senior engineer position. The person they hired showed he had the technical chops they needed and made it through three rounds of interviews with flying colors.

Interviewing 123

Interviewing Onboarding Engineering 123

SaaStr

JUNE 6, 2022

This interview with CNBC’s Ari Levy took place in February 2019, shortly after Plaid raised a Series C round at a $2.7B The Plaid API allows engineers to build their own financial solutions, which is the core of how Plaid operates. To celebrate 10 years of SaaStr, we’re revisiting some classic podcast episodes. billion valuation.

Banking 228

Banking Scale Acquisition Interviewing 228

Sales Hacker

MARCH 8, 2018

Sales interviews are nerve-wracking. Hopefully, these 5 tips will help you avoid many of the pitfalls I see candidates falling into, and drastically improve how you prepare for a sales interview. Prepare For Your Next Sales Interview with These 5 Pro Tips. Understand that the sales interview process is grueling for a reason.

Sales Hiring 68

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 68

Trint

OCTOBER 1, 2021

Sam Role in Trint: Associate Software Engineer Time at Trint: 2.5 An opportunity (outside Trint) to do an engineering course presented itself early this year, and a new passion was realized. At my interview, I was excited about the culture at Trint and couldn’t wait to advance my career at Trint. Resolving customer queries.

Software Engineering 130

Software Engineering Engineering Interviewing Travel 130