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The 250,000 Customer Club: How HubSpot and Monday.com Both Created SMB+ Empires

SaaStr

True Platform Flexibility : Rather than pre-built solutions, Monday.com offers building blocks that organizations can configure for any workflow, from marketing campaigns to software development and HR processes. But also — they had to radically expand their platforms, and go upmarket, to keep that engine going.

SMB 273
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Salesforce, Microsoft, Google and Atlassian All Raise Prices Again in 2025. Hooray.

SaaStr

Companies have learned that “AI tax” is an acceptable way to boost margins while appearing innovative. AI-native startups are building products with fundamentally lower cost structures, leveraging large language models to deliver functionality that previously required massive engineering teams.

Pricing 295
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LLM vs AI Tool: Key Differences Every SaaS Builder Must Know

How To Buy Saas

Think of it this way: an LLM is the engine (powerful but general-purpose), whereas an AI tool is the vehicle built around that engine (designed for a specific use-case, with a user-friendly interface and extra features). To summarize, an LLM is a powerful engine for language. Its also worth noting that not all AI tools use LLMs.

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How LLMs Are Trained: From Raw Data to SaaS Disruption

How To Buy Saas

Finally, well connect it all to the real world, exploring applications of trained LLMs in SaaS from AI copilots and chatbots to analytics engines and how theyre disrupting software as a service. So engineers remove exact duplicates and even near-duplicates. two forum posts that differ by a few words).

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The Hidden Truth About Vibe Coding in SaaS: Most B2B Software Was Never Hard to Build

SaaStr

Social media is full of hot takes about AI replacing developers, the death of software engineering, and whether we’re all doomed or destined for greatness. The hard problems in B2B software were never the routine CRUD operations, user management, or basic integrations. Your engineering team stops being a bottleneck.

B2B 268
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Everything Now is Just So Much Faster in The AI Age. Have You Adjusted?

SaaStr

But here’s the thing: 2021 wasn’t actually fast innovation. This is innovation speed, not just demand speed. 83% customer query automation, 2 million lines of AI-generated code, and a hiring freeze for engineers because productivity jumped 30%+. Valuations hitting the moon. Slack was still the same chat app.

AI 179
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The White Collar Revolution

Tom Tunguz

The major areas of AI innovation automate white-collar work. Occupation Employment (in millions) AI Technology Software Developers & IT 2.71 Computer adaptive instruction & testing Engineers 1.73 Automated sales coaching, AI sales development Architects, Surveyors, & Cartographers 0.28 Sales Managers 0.4