Sat.May 16, 2020 - Fri.May 22, 2020

How COVID-19 impacts SaaS/subscription space: May '20 data


We are living in unprecedented times. Advice is coming from every direction and it's difficult to know who and what to believe. Here at ProfitWell, we believe in data because data doesn't lie. We look at the numbers to help guide our decisions, turning advice into tangible action items.

Churn 52

5 Easy Growth Hacks You Can Implement Today Without a Developer

Groove HQ

You don’t need dedicated resources or a team of engineers to execute growth hacks. Here are 5 you can implement on your own. I had been emailing back and forth with a reader. He asked me for advice about getting traffic, and I suggested he start a blog to attract readers.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Silent, Lurking Churn: Activation Rates Less Than 90%


It took me a little while to see activation rates as literally one of the 3-4 most important metrics in SaaS, but it probably is. I started to track activation rates at a lot of start-ups I work with, and I saw numbers that shocked me. I often say 60% or so activation rates 30 days in.

Churn 221

Measuring Ramped and Steady-State Sales Productivity: The Rep Ramp Chart


In prior posts I have discussed how to make a proper sales bookings productivity model and how to use the concept of ramped rep equivalents (RREs) in sales analytics and modeling.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

The Era of the SaaS Decacorn is Here


A very curious thing has happened during this very sad and stressful time: the Era of the SaaS Decacorn has firmly arrived.? market cap is now over $10 billion. Amazing! ? BessemerVP ? — Amit Karp (@amitkarp) May 15, 2020.

Cloud 285

More Trending

Why efficiency, not just effectiveness, is key to scaling customer success

Inside Intercom

As customer success managers, we wear many hats. We need to stay on top of market trends and product updates, all while making sure our customers become wildly successful.

5 Best Practices for a Remote Customer Success Team


Technology, as they say, is the future. In 1995, 9 percent of people reported that they telecommuted or had done so in the past. In 2016, that number had risen to 37 percent.

SaaS Metrics 101


Here’s a shout out to Dave Kellogg’s Key SaaS Metrics podcast, recently released on Aznaur Midov’s SaaShimi series. Dave does a terrific job explaining the current state of the art on important SaaS metrics.

5 Things No One Tells You About VC Firms


Q: What don’t they tell you about venture capital firms? A few things that aren’t obvious when you raise venture capital: Your VC partner may leave. There has been much more transition in VC firms in the past 5+ years. Partners leave to found their own firms in particular all the time now.

The North Star Playbook

Every product needs a North Star. In this guide, we will show you the metrics product managers need to tie product improvements to revenue impact. If you are looking for a more-focused, less-reactive way to work, this guide is for you.

15 Top Live Chat Software Solutions Reviewed

The Daily Egg

The post 15 Top Live Chat Software Solutions Reviewed appeared first on The Daily Egg. User Experience

Office Hours with Hollie Wegman

Tom Tunguz

On June 3rd at 10 am, SaaS Office Hours will welcome Hollie Wegman , former CMO at Segment. Hollie has a wealth of experience as a marketer. She’s marketed many iconic companies including Salesforce, Mulesoft, and Envoy.

The Formula For a Winning Sales Stack


The modern sales stack has become a tangled mess. Every year, organizations add more tools to their stack in hopes of them improving their efficiency and effectiveness. Cost and complexity have continued to increase, but most organizations still find themselves lacking.

Sales 170

5 Strategies That Are Working Well Now


Q: What Strategies Are Working Now? Many of us are struggling now; a minority are “Covid Beneficiaries”; and most are somewhere in the middle in SaaS. Parts of your businesses are struggling, but other parts are doing OK, and some segments are even doing well.

How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

Best Online Payroll Services

The Daily Egg

Choosing an online payroll service is both easier and more complicated than ever before. On the plus side, there is no shortage of options, which increases the likelihood of finding the perfect service for your business.

Three Little Puzzles about Infinity

Tom Tunguz

Here are three little puzzles about infinity. Here’s a short blue line and a red line that is 3x longer than the blue line. Let me show you how there are just as many points in the blue line as there are in the red line.


Cabin-fever trading; post-pandemic housing projections; COVID drives digitization, and more

Andreessen Horowitz

This first appeared in the monthly a16z fintech newsletter. Subscribe to stay on top of the latest fintech news. . IN THIS EDITION. A different path to self-driving money. Online brokerages compete for new millennial investors. The pandemic’s impact on.


10 Learnings From Jeff Lawson (CEO Twilio) + Byron Deeter (Bessemer Ventures): “Adapt, Plan, Deliver”


Our recent SaaStr Summit: Bridging the Gap was the first time I’ve had a chance to be a participant at a SaaStr event in a long, long time. Usually I personally have to do too much planning, moderating, etc. I learned a lot! ??

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

Google Analytics – Beginners Guide

The Daily Egg

Google Analytics is one of the best web analytics tools on the market today. More than 50 million websites worldwide trust this powerful and robust application. Any website can use Google Analytics to get a better understanding about what visitors are doing on the site.

Office Hours with Hollie Wegman

Tom Tunguz

On June 3rd at 10 am, SaaS Office Hours will welcome Hollie Wegman , former CMO at Segment. Hollie has a wealth of experience as a marketer. She’s marketed many iconic companies including Salesforce, Mulesoft, and Envoy.

16 Minutes on the News #30: CRISPR for Covid Testing and FDA EUAs

Andreessen Horowitz

As calls for better, faster, cheaper, portable testing for COVID-19 disease are heard around the world — given the important role of test-trace-isolate in re-opening the economy!

The 6 Things The Old Me Would Tell The Young Me


I did a version of this Old Me-Young Me post in 2018. I thought it could bear with an update, given the unique times we are in. This is the conversation I would have had, wished I could have had, with my younger SaaS CEO self — jason.

Cloud 222

Build or Buy an LMS? How to Pick the Right Solution for Your Budget

BUDGET. When it comes to picking your next LMS that six-letter word is probably the most important part of the decision-making process. So, what are your options to get the best possible eLearning solution without breaking the bank? Build it or buy it. This guide from Lambda’s eLearning experts details absolutely everything you need to consider so you can pick the perfect eLearning solution for your organization and budget.

10 Best Heatmaps for WordPress Plugins

The Daily Egg

Heatmaps are visual reports that represent recorded clicks on different areas of a web page. The information provided in a heatmap is extremely valuable to anyone who owns and operates a website. You can use a heatmap to determine which areas of your website are getting the most amount of clicks.

Data 179

6 Mistakes to Avoid in Your Inbound Lead Follow-Up

Sales Hacker

When inbound sales and marketing works, it’s great. It’s easy, it scales well, but by definition it puts a lot of the process out of your hands. That can lead to a lot of opportunities for things to break down and for buyers to fall through the cracks.

Investing in Deel

Andreessen Horowitz

Over the past few decades, we’ve seen significant changes in how employers think about their workforce.

Join 400+ VCs NEXT WEEK at SaaStr’s FREE New New in Venture NEXT WEDNESDAY


Ok it’s gonna be GREAT! Top VCs and Cloud leaders are speaking, from Aileen Lee to Keith Rabois to David Sacks to Ann Miura-Ko and more. We’ll have The Midas List LIVE with Alex Konrad. And just as importantly, VC <-> founder meetings and matchmaking has already begun.

The Product Manager's Guide to Retention

This book walks through multiple aspects of retention, including why it’s so important, how to best measure it, and how to set goals for the different stages of retention. It also provides strategies for improving retention across the customer journey.

Are subscription businesses more resilient in a crisis?


This piece was originally published by Iman Ghodosi, Zuora’s VP and GM of APAC, in The Australian. In my […]. The post Are subscription businesses more resilient in a crisis? appeared first on Zuora. Industry: Internet of Things Industry: Media Industry: SaaS Subscription Economy

The Only Sales Prospecting Email Template You’ll EVER Need (SP30)

Sales Hacker

Looking for a prospecting email template you can easily personalize and that works for almost any situation? Keep reading to learn the simple, one-size-fits-all template that my team uses with huge success. In other words, it’s been proven in the trenches.

a16z Podcast: Pandemics ? Early Detection, Networks, Spreaders

Andreessen Horowitz

Pandemics are predictable; what’s not predictable is the intensity, or the precise timing of arrival.