Sage Intacct
JUNE 7, 2022
The SaaS industry and its various spin-off sectors have introduced a dizzying number of innovations into the business arena. One of the most important of these is pricing flexibility.
Intercom, Inc.
JUNE 7, 2022
The promise of live chat for sales teams is being able to connect faster with higher quality leads. But any target-focused sales professional will want to know: how well does live chat actually work? Live chat – especially when it’s part of a modern customer communications platform that helps you make the most of every engagement – is a powerful addition to your sales tech stack.
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Tom Tunguz
JUNE 7, 2022
Should a 10% reduction in staff be considered a layoff? In one sense, yes, because on a particular day, a collection of employees no longer work at a startup. But a 10% layoff shouldn’t confer messages of a financially strapped business. Consider the average annual employee attrition in a startup ranges between 13% and 25%. A 10% reduction-in-force (RIF) is less than the quantum of employees the business would have expected to lose throughout the year.
Predictable Revenue
JUNE 7, 2022
Pouyan Salehi joined the Predictable Revenue podcast to discuss the importance of data hygiene in B2B sales and how we can make better use of our data. The post The Importance of Data Hygiene in Sales Orgs appeared first on Predictable Revenue.
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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
Kellblog
JUNE 7, 2022
Just a quick post to publish the slides from the talk I gave today at SaaStr Europa in Barcelona on the top 5 mistakes in scale-up. Thanks so much to everyone who attended, stuck around for the AMA session afterwards, and gave me feedback or asked me questions at the conference. If you have trouble accessing these, please let me know and I can try to switch file sharing platforms.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
ChurnZero
JUNE 7, 2022
This is a guest post by Todd Eby, co-founder and CEO of SuccessHACKER. Those of us who work in Customer Success know just how vital high-powered Customer Success teams are for organizations. Customer Success teams are essential for retaining customers, improving the customer experience, reducing churn, and boosting other crucial metrics. But the question today is: does the rest of your organization understand exactly how important your Customer Success department is to the business?
Sales Hacker
JUNE 7, 2022
Jump on LinkedIn or any social channel and you will no doubt see the following when it comes to hiring: It’s tough to source and engage the ‘right’ candidates in this talent market. It’s more competitive and expensive to hire great talent and keep them around. It’s a key focus to source a diverse pipeline of talent, but that’s often not a reality. So how are sales and revenue leaders at high-growth startups solving these challenges?
Andreessen Horowitz
JUNE 7, 2022
… The post Smart Contract Security: A Simple Checklist for Web3 Development appeared first on Andreessen Horowitz.
Sales Hacker
JUNE 7, 2022
Do you find yourself wondering if you can even “make it” in sales? The perception of sales is evolving, but many still think it’s a boys club filled with used car salespeople ( we’ve got some work to do). If you’re considering a career in sales (especially a leadership position), it’s essential to know that success is possible despite the challenges.
Speaker: Tamara Fingerlin, Developer Advocate
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Chargify
JUNE 7, 2022
The momentum behind usage-based pricing (UBP) is real and justified. Openview reports that 45% of SaaS companies have deployed some form of UBP and a staggering 61%. The post 8 Things to Consider When Rolling Out Usage-Based Pricing appeared first on Chargify.
Sales Hacker
JUNE 7, 2022
The quality of your sales data can make or break your forecasting accuracy. Missing contacts, anecdotal reporting, and manual data entry can lead you to believe your forecasts are much rosier than they actually are. And if you trust your forecasts, you could be in for a rude awakening as you approach EOQ. Learn how to avoid that feeling and get back on track with realistic forecasting informed by complete and actionable sales data.
Andreessen Horowitz
JUNE 7, 2022
Many of the most popular, genre-defining games trace their heritage to what are called “mods”—player-made modifications to existing games. The mods are built from developer tools within the game so that players can create new levels, maps, and even new … The post Investing in Omni Creator Products appeared first on Andreessen Horowitz.
Infinicept
JUNE 7, 2022
When: Thurs. June 16th at 10:00 AM PT / 1:00 PM ET As software companies become a larger part of the payments world, they have to determine how much of a role to play and how far up the payments revenue food chain they want to go. Infinicept experts are breaking down the payments revenue food chain in a live webinar and Q&A on Thursday, June 16th at 1:00 pm ET.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Groove HQ
JUNE 7, 2022
Evaluating Shopify and Magento for your ecommerce CMS? We've done the leg work and pulled the information together so you can make an informed decision! The post 2022 Ecommerce Platform Guide: Shopify vs Magento appeared first on Groove Blog.
30 Day Leadership
JUNE 7, 2022
Being a great leader is not just about having great ideas or having a title, it’s about providing the space for the right ideas to emerge and come to life. This involves giving your team and people from different parts of the organization the opportunity to share their ideas. In this episode of the B2B Leadership podcast, best-selling author and leadership coach Nils Vinje speaks with Rupal Nishar, Vice President of Customer Success at Netomi.
CloseSaaS
JUNE 7, 2022
Fast-growing SMBs and startups need revenue intelligence to forecast based on facts and react to early warning signs in your pipeline.
Dubb
JUNE 7, 2022
This episode of the Connection Loop podcast features Lavie Popack, the CEO of Overpass. He and Ruben Dua, CEO and Founder of Dubb, discuss the recipe for a successful remote sales team. Listen to more episodes here (dubb.com/cl-podcast). The story continues on dubb.com. Watch the full Livestream episode here: ??????????????????????????? Listen to the full.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
ChurnZero
JUNE 7, 2022
This is a guest post by Todd Eby, co-founder and CEO of SuccessHACKER. Those of us who work in Customer Success know just how vital high-powered Customer Success teams are for organizations. Customer Success teams are essential for retaining customers, improving the customer experience, reducing churn, and boosting other crucial metrics. But the question today is: does the rest of your organization understand exactly how important your Customer Success department is to the business?
Dubb
JUNE 7, 2022
Sales is no easy job. Reaching out to prospects about your product, convincing them of its merit, and turning them into actual buying customers can be tough. There’s no denying that challenges in sales are very much real. But so are the excuses salespeople make up for falling short of sales targets. Sometimes, we. The post Podcast: The Biggest Problems and Solutions for your Sales Process with Jay Skinner appeared first on Dubb Blog.
User Pilot
JUNE 7, 2022
How can you make the best use of SaaS churn calculation? The churn rate is a critical metric for all subscription-based businesses. No matter how high your recurring revenue is, you will not recover your customer acquisition costs if your churn rate is too high. To learn more about the different types of churn you should measure and how they can be used to drive customer retention , read this article.
Dubb
JUNE 7, 2022
Watch this video to learn the TRUTH that you may or may not know. Listen to more episodes here (dubb.com/cl-podcast). The story continues on dubb.com. Watch the full Livestream episode here: ???????????????????????????? Listen to the full podcast here: Listen to this podcast on the platform of your choice here. Learn more about Dubb at. The post Podcast: The Biggest Truths About Sales with Jeffrey Gitomer appeared first on Dubb Blog.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
CustomerSuccessBox
JUNE 7, 2022
The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox , spoke to some of the Top Customer Success Influencers to know how they manage churn! Check out Anita’s interview where she gives insights into how you can manage churn efficiently.
Dubb
JUNE 7, 2022
Have you been searching for a way to better close your sales leads? Even if you are achieving some major success hitting your sales targets, are you looking for a way to close even more sales leads? As you already know, sales are the lifeblood of any business. Without converting a constant influx of. The post A Sales Lead to Close with Jason Forrest appeared first on Dubb Blog.
CustomerSuccessBox
JUNE 7, 2022
The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox , spoke to some of the Top Customer Success Influencers to know how they manage churn! Lauren Costella is currently the Vice President of Customer Success at GoodTime.io.
Dubb
JUNE 7, 2022
Salespeople have a reputation for being aggressive. While it’s not necessarily a bad thing to have the drive to get things done, it’s the lack of empathy that makes it a harmful tactic. So what’s the more effective approach? We asked Jeffrey Gitomer. Jeffrey is The King of Sales. He has written over 17. The post Podcast: Becoming a Video Sales Master with Jeffrey Gitomer appeared first on Dubb Blog.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
30 Day Leadership
JUNE 7, 2022
Being a great leader is not just about having great ideas or having a title, it’s about providing the space for the right ideas to emerge and come to life. This involves giving your team and people from different parts of the organization the opportunity to share their ideas. In this episode of the B2B Leadership podcast, best-selling author and leadership coach Nils Vinje speaks with Rupal Nishar, Vice President of Customer Success at Netomi.
BetterCloud
JUNE 7, 2022
IT admins and security teams are always looking for ways to mitigate security risks. But what about the risks that admins can’t inherently “see”? You know what I’m talking about. There are the file links that get shared publicly or to a personal email address. And how about all those decks that get shared externally that might have included some confidential information?
SmartKarrot
JUNE 7, 2022
Role: Senior Director of Customer Success Location: Remote, Atlanta, GA, US Organization: LeaseQuery As a Senior Director of Customer Success, you will lead a world-class Customer Success team of 3 tiers of engagement. Evangelize and drive the long-term strategy for the customer success team. Create a culture of customer success that ensures retention and growth are company-wide initiatives.
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