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Dear SaaStr: What do startup founders typically get wrong when starting a business? My list: Not committing to 24 months upfront to getting to Real Revenues and a Minimum Sellable Product. I’ve written about this before, but I see it again and again and again. It takes 7–10 years to build something real, and the first stage is the 18–24 months it takes to get real revenues and something off the ground. 8–12 months is almost never enough time.
MotherDuck announced their product, managed DuckDB in the cloud, is available by invitation. I have a raft of extra early invitations that I’ll distribute randomly on Monday. If you’d like to put your email in for a chance to receive one, just fill out this form. DuckDB is one of the most powerful, lightweight, & fastest adopted analytical databases.
So my LinkedIn feed is full of sales execs complaining how unfair startups are: VPs get fired seemingly without cause (it’s never that simple, though. No sane CEO wants to move on from a VP that’s performing). Startups not even hitting 40% quota attainmen t (more common these days, and brutal indeed). Layoffs continuing and in some cases accelerating , and going deep enough to really hit some of the best.
Welcome back to Creators Unlocked , a series where we interview creators about their best practices and advice for other creators. Jahleane Dolne started creating content a year after college graduation in 2020, but it was the $20 she spent on a LinkedIn optimization course that really changed her life. That course allowed her to pivot into a sales role in the tech industry, serving as the foundation for her entrepreneurial career.
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Dear SaaStr: How Many Good Months Do I Need in a Row to Raise Venture Capital? Ideally, at least 4 good months in a row before you try to raise a Seed / Late Seed Round. And at least 2 good quarters for a Series A round. And more for later rounds. Growth investors are going to want to see a full strong year or close to it after a slow one before they invest. 4 Good Months in a Row, I'm In 3 Good Months in a Row, I might 2 Good Months in a Row, I hope 1 Good Month in a Row, I dunno 0 Goo
Last year, 180 launches successfully reached orbit—a record year for space. SpaceX led the way with 61 launches , and the People’s Republic of China definitively replaced Russia as the world’s No. 2 space power. Without question, we have entered … The post Investing in Apex appeared first on Andreessen Horowitz.
Last year, 180 launches successfully reached orbit—a record year for space. SpaceX led the way with 61 launches , and the People’s Republic of China definitively replaced Russia as the world’s No. 2 space power. Without question, we have entered … The post Investing in Apex appeared first on Andreessen Horowitz.
SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! Mercury offers banking* for startups — at any size or stage.
It surprises me that as recently as December, Generative AI wasn’t even on my radar. Now, it's what most of us who focus on technology talk about all the time. Things are changing fast in tech. I’ve seen a number of arguments that we are overhyping generative AI, but then I came across this video from Wharton University's Ethan Mollick. (It’s around 10 minutes long and well worth watching.
Wondering how to reduce churn rate and increase retention? While customer churn is a grave concern, retention is what can help you tackle it and make your product successful. Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement. So, efforts to simultaneously reduce churn rate and increase retention are the formula to your product’s success.
As an investor, one of the most rewarding aspects of my job is believing in and standing alongside great founders. Lucky for me, Gaurav Misra and Dwight Churchill were the first cofounders I invested in after joining a16z in 2020. … The post Investing in Captions appeared first on Andreessen Horowitz.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
The differences between a high-touch vs low-touch user engagement model may not seem that important but finding the right approach can actually make your customer success managers a lot more effective. In this guide, we’ll go over : the pros and cons between a low-touch and high-touch model whether or not a high-touch model is really one of the best customer success models out there show you some examples of a high-touch customer experience in action TL;DR High-touch engagement models can
DuckDuckGo, the privacy-centric internet company best known for its search engine of the same name, released a public beta of its own browser for Windows PCs today. Characteristically, the browser puts user privacy front and center. DuckDuckGo said that the browser (called simply “DuckDuckGo for Windows”) boasts “best-in-class” privacy functionality, which is enabled by default.
You can improve customer satisfaction by taking the time to reduce customer support load, which includes reporting bugs, canceling accounts, and seeking assistance to complete tasks. Addressing this burden enhances the customer experience, leading to greater overall satisfaction. In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics.
While organizations across all US industries are expected to boost hiring in the third quarter, employers in the IT market have the most agressive hiring plans, according to global staffing firm ManpowerGroup. Across all industry verticals in the US, 48% of employers plan to hire in Q3, while just 13% expect staffing decreases, according a survey by ManpowerGroup.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Sales pipeline management is a necessary process that involves monitoring and managing the sales process from start to finish. It enables businesses to track the progress of prospective customers as they move through the sales funnel and identify potential roadblocks.
Have you claimed the Apple Maps card for your business? If not, you could be missing out on a chance to reach new customers. Introduced earlier this year , Apple’s Business Connect service lets companies and other entities claim and control the information about their business made available through Maps, Wallet, and Siri search. This public-facing information already exists, but you can do much to improve it when you claim the card.
…or why this software investor has a crush on hardware It’s hard to find a VC who doesn’t love software, and for good reason. For one, you don’t need much to get started. There are no supply chains to sort out, no factories, no purchasing huge amounts of inventory up front…in short, nothing slow or expensive enough to keep you from getting off the ground.
Understanding customer churn can be one of the most challenging, yet essential elements for the success of any SaaS business. Knowing why customers leave, how to anticipate these departures, and ultimately, how to prevent them, can make the difference between a business that thrives and one that merely survives. In this blog post, we delve […] The post Understand, Classify, and Effectively Analyze Churn appeared first on Customer-centric Growth by Lincoln Murphy.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
Today, more than 2.2 million households are avid users of smart home devices. This industry is further expected to expand continuously from 2023 to 2027, covering an expected total of 13.9 million households. With this rapid growth, ensuring the safety of our homes has become more crucial than ever. Thanks to rapid. Read more The post Enhancing Home Security in the Digital Age: Technology and Best Practices first appeared on SaaS Metrics.
Sales conversion rates show you how your sales team is doing. Improving it boosts your bottom line. Here’s what you need to know, and how to increase it.
You’ve done your homework, watched interactive demos , and studied your ROI calculator results. You’ve decided on the SaaS management platform that best meets your needs. The next step is approaching your Chief Financial Officer (CFO). For making the business case to your CFO, there’s some fundamental questions you should be prepared to answer. So here, we review: The role of the CFO when it comes to buying SaaS management platforms and IT products The five main questions a CFO will ask How to p
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
React on the other hand feels like a pot warming up and we're the frogs being boiled alive at this point. You can write some perfectly valid, but naive React code and it's going to have some footguns. We're so used to write idiomatic React code we don't even notice that anymore. You learn to use stable references in callback functions, to be careful using Context, and so on.
[Melbourne, Australia] - Audacix, a leading global provider of automated testing, application security and DevSecOps solutions for software companies, today announced a strategic partnership with Meteonic Innovation Pvt Ltd, a leading company in technology oriented software consulting. Under the partnership, Meteonic Innovation Pvt Ltd will resell Audacix's cutting edge 3-in-1 DevSecOps tool, Cyber Chief, which includes API security, cloud platform security and web application vulnerability scan
Role: Customer Success Associate Location: Arlington, VA, United States (On-site) Organization: ClearPoint Strategy As a Customer Success Associate, you’ll build trusting relationships with customers by keeping your word and going above and beyond to satisfy your demands. Throughout the customer lifecycle, keep up a high level of engagement and communication with your clients.
I have lived so long in the shadow of this dream that I may never see the bright sunlight of reality. I may look up some morning and find that I am six feet under, and that Gatsby, who gave me the dream and everything else, will have vanished behind me. And so it was. I had hardly crossed the threshold of the old world when my eye caught the headlines of a newspaper; and I knew at once that my dream was over.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Today’s super dynamic B2B environment mandates everyone in the leadership to be more innovative to get things done! That’s where note-taking and task-management apps enter. These are productivity applications that help users organize and streamline their files and tasks. But with the rise of these applications, there is one question that consumes time: which app to choose?
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