Buffer Resources

SEPTEMBER 18, 2024

This guide will walk you through all the best practices for posting on TikTok for maximum engagement — and, with any luck, land your videos on  For You Pages  worldwide. Plan, create, and schedule content to get more exposure and engagement with Buffer's TikTok scheduling and analytics tools.

Social Media 116

Social Media Branding Engagement Trends 116

User Pilot

MARCH 4, 2024

By deferring non-essential choices to later stages—such as company name, job title, or account preferences—users can quickly sign up and engage with the product, reducing form abandonment rates. This onboarding approach enhances engagement and drives product mastery because users learn by doing. Userpilot’s concise sign-up form.

Data Analysis 105

Data Analysis Data Construction Interviewing 105

User Pilot

JULY 20, 2022

What insights can engagement data reveal and how can it help you drive product growth? SaaS companies use customer engagement data to understand in-app user behavior and find roadblocks that impair customer experiences within the product. So let’s learn how to collect engagement data and act on it!

Engagement 98

Engagement Data SaaS Onboarding 98

SaaStr

MAY 10, 2022

Here are four fundamental actions to consider for your risk management plan: Use historical data, analysis, and established precedents to contextualize and estimate the scope. As travel restrictions were lifted, recreational travel rebounded while companies remained more cautious of engaging in business travel.

Travel 263

Travel Revenue Underperforming Technical Team Scale 263

User Pilot

NOVEMBER 7, 2023

That’s why customer engagement marketing is an essential pillar, as it provides the building blocks for making customers stay, engage , and eventually become loyal advocates for your product. That said, we’ll go over how to build a strong customer engagement strategy that cultivates trust and unlocks product growth.

Engagement 105

Engagement Strategy Marketing SaaS 105

User Pilot

JULY 10, 2024

In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. The 11 user interface guidelines for enhanced engagement include: 1. Boost product engagement and offer a better experience with Userpilot. System status visibility. Get a demo.

User Experience 100

User Experience Engagement Systems Review Software Review 100

User Pilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. This guide will go over the benefits of using Pendo Engage, what it's most commonly used for, how much it costs, and the reasons why you might need an alternative! What is Pendo Engage? Source: Pendo.

Software Review 105

Software Review Engagement Technical Review Onboarding 105

Tom Tunguz

DECEMBER 3, 2023

These are the top 10 posts by engagement for 2023 at tomtunguz.com. The Paradox of AI and Data Roles: How Automation Will Increase Demand for Data Professionals. As data becomes critical to developing products, the need for data professionals only grows, even if AI automates rote data analysis & retrieval.

Artificial Intelligence 192

Artificial Intelligence ChatGPT Generative AI AI 192

Totango

NOVEMBER 21, 2024

Real-World Impact Imagine a customer success team using Unison to analyze engagement metrics and identify dissatisfied customers early. The Future of Customer Success with AI As AI becomes essential to customer success, businesses can shift their focus from manual data analysis to strategic initiatives.

Customer Success 62

Customer Success AI Churn Data Analysis 62

User Pilot

MAY 27, 2024

Userpilot for in-app SaaS analytics Userpilot is an all-in-one no-code product growth platform with robust engagement and analytics capabilities. Besides audience engagement features, Userpilot also lets you monitor and analyze in-app user behavior data. You can even track feature and product engagement data.

Artificial Intelligence 104

Artificial Intelligence Machine Learning Data Analysis Pricing 104

User Pilot

FEBRUARY 21, 2024

Data literacy : Stresses the need for upskilling employees in data processing and interpretation to drive innovation and better decision-making. If you’re looking to leverage data analysis for product management, why not book a Userpilot demo to see how you can start making data-driven decisions?

Trends 102

Trends Artificial Intelligence Data Outsourced Development 102

User Pilot

AUGUST 30, 2024

Starting a career as a customer engagement manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer engagement managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Engagement 52

Engagement VP of Engineering Management Customer Lifetime Value 52

User Pilot

JULY 29, 2024

Quantitative data is objective, handles large datasets, and enables easy comparisons, providing clear insights and generalized conclusions in various fields. However, quantitative data analysis lacks contextual understanding, requires analytical expertise, and is influenced by data collection quality that may affect result validity.

Data 105

Data Data Analysis User Experience Trends 105

User Pilot

DECEMBER 18, 2024

User surveys : Customize and trigger in-app surveys with a variety of question types and audience segmentation options for targeted engagement. Data analysis: Reports : Gauge product performance and user behavior with reports for funnel and path analytics, trends, and retention tables. What does a UX data analyst do?

Data 105

Data Underperforming Technical Team Outsourcing Services Technical Review 105

User Pilot

AUGUST 19, 2024

This guide will introduce you to the best resources available for customer engagement managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. A customer engagement manager focuses on fostering strong relationships, guiding clients through onboarding, and driving product adoption.

Engagement 52

Engagement Management Customer Lifetime Value VP of Engineering 52

User Pilot

AUGUST 30, 2024

Interested in customer engagement manager roles? In this guide, we’ll explore the ins and outs of customer engagement manager roles through detailed job descriptions and handy templates. TL;DR A customer engagement manager is a professional who acts as the main point of contact between a company and its clients.

Engagement 52

Engagement Management Sales Recruiting Sales Hiring 52

User Pilot

AUGUST 28, 2024

Embarking on a career as a customer engagement manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer engagement manager. Customer engagement managers utilize various tools to enhance their work.

Engagement 52

Engagement VP of Engineering Management Technical Review 52

User Pilot

NOVEMBER 23, 2023

Training your own model requires access to data and technical resources but could be a true differentiator in the market. AI is excellent for data analysis , pattern recognition, and automation. As it’s great at data analysis and pattern recognition, AI also helps PMs make better-informed decisions.

AI 105

AI Management Data Analysis Technical Review 105

User Pilot

MARCH 15, 2024

What is data-driven analytics in SaaS? How to conduct user data analysis? TL;DR Data-driven analytics describes the process of collecting, analyzing , and interpreting customer data to help organizations make better-informed product and strategic business decisions. Path analysis in Userpilot.

Data 104

Data Data Analysis SaaS Software Review 104

User Pilot

OCTOBER 12, 2023

What are user data analytics? From this article, you’re going to find out about different types of user data analysis and how to develop a user data analytics strategy that will help your team make data-driven decisions to enhance customer and product experience. What are user data analytics?

Data 105

Data Data Analysis User Experience Trends 105

User Pilot

JULY 14, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Here’s a quick rundown of their key tasks: Data Acquisition and Sorting : They help gather information from various sources like sales figures, customer surveys , and in-app behavior. Book a demo to see it in action!

Artificial Intelligence 98

Artificial Intelligence Business Payments Sales Recruiting 98

User Pilot

AUGUST 23, 2023

TL;DR A product analyst is a professional who uses data analysis and insights to evaluate and improve the performance of a product or service. Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders.

Technical Advisors 98

Technical Advisors Technical Review Data Analysis Software Review 98

User Pilot

AUGUST 28, 2024

Understanding the salary range for customer engagement managers is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer engagement manager is a professional who acts as the main point of contact between a company and its clients. Looking into tools for customer engagement managers?

Engagement 52

Engagement VP of Engineering Management Customer Lifetime Value 52

User Pilot

AUGUST 31, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer engagement managers is essential for success. TL;DR The specific duties of a customer engagement manager may vary depending on the industry and company. Looking into tools for customer engagement managers?

Engagement 52

Engagement Management Compensation Onboarding 52

Intercom, Inc.

OCTOBER 5, 2022

The truth is, it takes a lot of operational work, data analysis, and support skills to make world-class customer service look easy. Find out how each channel contributes to customer engagement. So much of delivering an incredible customer experience happens behind the scenes.

Data Analysis 118

Data Analysis Engagement Metrics Data 118

Valuize Consulting

NOVEMBER 19, 2024

Proactive Engagement to Minimize Churn Predictive models can highlight at-risk clients by identifying patterns such as declining usage, reduced engagement, or increased support needs. These models become more precise over time as new data informs and enhances them. This allows for timely, data-driven interventions.

B2B 52

B2B Artificial Intelligence Machine Learning Outsourced Development 52

User Pilot

JULY 9, 2024

A reliable data-driven approach… Helps you make the right decisions. Examples of data analysis scenarios Qualitative data analysis. Quantitative data analysis. Sentiment analysis. Examples of data analysis methods Data analysis methods vary depending on the specific insights you need.

Data 82

Data Software Review Data Analysis Technical Review 82

User Pilot

OCTOBER 31, 2022

This article will help you analyse qualitative data and fuel your product growth. We’ll walk you through the following steps: 5 qualitative data analysis methods. 5 steps to analysing qualitative data. Qualitative data analysis is the process of turning qualitative data into insights.

Data 98

Data Data Analysis Interviewing Underperforming Technical Team 98

Buffer Resources

SEPTEMBER 16, 2024

  Part of that content strategy involves figuring out the best time to post on Facebook for maximum engagement. Because when it comes to the Facebook algorithm, engagement is a strong signal that your content is  good , and that more people will want to see it. on Friday, according to Buffer data.   Great!

Social Media 118

Social Media Data Analysis Engagement Data 118

User Pilot

JULY 25, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Developing retention strategies : Implementing proactive measures to improve customer satisfaction, engagement, and loyalty. Customer Success Manager (3-5 Years) : Here, you move from reactive support to proactive engagement.

Retention 95

Retention Management Customer Lifetime Value Telecommunications 95

User Pilot

MAY 27, 2025

The role will lead a team of PMs and be responsible for increasing the daily active usage of the browser through improving user engagement, retention, and activation. Data-driven decision-making: Strong analytical skills, with the ability to use data to drive decision-making and measure success. How can Som benefit your company?

Management 52

Management Underperforming Technical Team Scale B2C 52

User Pilot

AUGUST 30, 2024

Product insights : Feedback and data specific to product usage and perception, guiding development and innovation. Marketing insights : Data on the effectiveness of marketing efforts used to optimize reach, engagement, and conversions. And constantly improve them to keep users engaged and satisfied.

Social Media 105

Social Media Underperforming Technical Team Market Research Data Analysis 105

User Pilot

MARCH 31, 2023

Analytics collects and analyzes data to understand customer engagement with your products. Some analytics categories in SaaS are the journey , experience , engagement , behavior , retention , and loyalty analytics. If we break it down to the basics, metrics are the starting point of your data analysis.

Metrics 98

Metrics Customer Lifetime Value Data Analysis Engagement 98

User Pilot

JULY 16, 2024

Identify friction points in the user experience using funnel analysis and path analysis. Tag UI elements and visualize their engagement with heatmaps so you can easily spot areas of high and low engagement. They may also engage more in sales engineering and customer support than their regular counterparts.

Management 111

Management Engineering Data Analysis Software Development 111

Intercom, Inc.

DECEMBER 12, 2018

Stage 2: Engage. Ask any marketer how they engage potential leads on their site, and they’ll probably say they’ve got it covered – maybe they have some forms people fill out when they want to talk to a sales rep or book a demo. Intercom – live chat and customer engagement. Outreach – sales engagement.

Technical Review 223

Technical Review Technology Scale Marketing 223

User Pilot

AUGUST 15, 2023

To get the best out of self-service analytics, create a clear analytics plan defining your goals , corresponding success metrics , and data collection methods. Using AI tools will speed up data analysis and help you avoid errors. The thing is that it does apply to data analysis. Use AI to help with data analysis.

SaaS 98

SaaS Data Analysis Artificial Intelligence Government 98

Buffer Resources

FEBRUARY 20, 2025

So, instead of throwing random questions at each chatbot, I set up a structured experiment: I uploaded a CSV file with 60 days of my LinkedIn posts and their performance data—real engagement metrics from my latest posts. How can I improve my LinkedIn engagement rate based on this dataset? Here are the results.

AI Search 79

AI Search AI ChatGPT Outsourcing Services 79