OpenView Labs

JANUARY 8, 2021

What’s your biggest weakness? “‘Tell me about the last piece of constructive feedback you received and what you did with that feedback.’. A candidate who can’t give me a real answer may not be open to feedback or may lack the humility I want to see on my team.”. It’s just not productive. I have two: 1.

Interviewing 75

Interviewing Underperforming Technical Team SaaS Scale 75

Andreessen Horowitz

FEBRUARY 12, 2024

Getting executives out of the 1:1 interview process and into a whiteboard session can help you assess their core competencies and how they’ll work with your team. How can we help the team get calibrated on the role? Matt Oberhardt: So, we have metrics that kind of roll up as a team. Working sessions. Talent in 2024.

Sales Recruiting 90

Sales Recruiting Technical Advisors Sales Hiring Underperforming Technical Team 90

Andreessen Horowitz

OCTOBER 16, 2023

How can we operationalize a good decision process and decision hygiene into our teams and organizations? After all, we’re tribal creatures — our opinions are infectious (for better and for worse) — so how do we convey vs. convince, and not necessarily agree but inform to decide? How to Decide”? And we also aren’t time travelers.

Underperforming Technical Team 82

Underperforming Technical Team Investment Scale Sales Hiring 82

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. If they don’t match the persona market, these contacts are not likely to offer constructive criticism given they may not even relate to the pain you are seeking to address.

Startup 178

Startup Sales SaaS Systems Review 178

How To Buy Saas

APRIL 4, 2023

Here are a few key tips you’ll want to follow when constructing your next campaign: Keep it simple: A cluttered email can be overwhelming and distracting for your audience. One way to ensure your email content is up to par is by fortifying your existing marketing team and bringing in some new blood. Want more on marketing?

Marketing 52

Marketing Sales Social Media Underperforming Technical Team 52

A Smart Bear

FEBRUARY 26, 2019

The implication is that this was unknowable or bad luck, but the truth is, this was a predictable result of not understanding the market. Sometimes that’s a dream team that weathers the storm that sinks the other boats. The bad news is, you don’t know ahead of time what that thing will be. Multitasking is bad.

Underperforming Technical Team 64

Underperforming Technical Team Scale Sales Hiring Startup 64

FastSpring

APRIL 13, 2023

When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. But Dopple’s team took the opposite approach. And so the internet is great about information. Visualizing information is incredibly interesting to me.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps best practices that will help you to run your software development projects smoothly. But the list of best practices varies from expert to expert.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

FastSpring

JANUARY 26, 2024

But the support team are responsible for first response times, for things like NPS, whereas what we’re responsible for is, ultimately, outcomes.” Product teams can better improve and develop products when customer success has helped identify what customers need. I had poison ivy really bad.

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

Sales Hacker

MAY 24, 2021

We get the best results when both the sales and the marketing teams’ content is based around the customers and their desired outcomes. We can’t do this without a shared effort from Sales and Marketing running customer development and jobs-to-be-done interviews. Alex is the boss. Use content to get them there. Speak to your customers.

Marketing 71

Marketing Sales Underperforming Technical Team Social Media 71

Intercom, Inc.

OCTOBER 10, 2019

We’re living in a moment when information feels dangerous, when social media seems to be ruining our ability to trust each other and to feel like there’s a future. A former librarian, Louis founded Argus Associates and co-founded the Information Architecture Institute and the IA Summit. Building with information. Short on time?

Technology 168

Technology Underperforming Technical Team Social Media Outsourced Development 168

Neil Patel

NOVEMBER 25, 2020

You don’t want your audience to make bad decisions. Bad decisions can lead to buyer’s remorse, which can paint your brand and the overall experience in a negative light. A Berkeley study revealed that anxiety can be linked to difficulty in using information around us to make decisions.

Marketing 145

Marketing Sales Underperforming Technical Team B2B 145

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. for more information. It provides the information that helps me succeed, translating down into my sales team as I’m coaching and mentoring them. Scaling sales during the pandemic. Subscribe to the Sales Hacker Podcast.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

Neil Patel

JULY 7, 2020

It’s great to pass along to your team members and your content writers as well (and even your developers!) But if your team does want something more detailed, I’ve also created a thorough SEO checklist that is 20 pages long. But of course, you probably don’t have the time, resources, or team to do the custom research we did.

Underperforming Technical Team 145

Underperforming Technical Team Content Marketing Advertising Construction 145

SaaStr

JULY 1, 2021

PlanGrid builds beautiful, simple software for the construction industry. ” That is interesting, but always less informative than what you really did right. The second is pulling more around values, and how we approached team building. How have the other two of you thought about building out your team?

VP of Engineering 260

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 260

Sales Hacker

OCTOBER 23, 2019

You fail to distinguish the bad habits from the good ones and the whole experience blurs into one. Failed to establish trust with your support team. Establish trust with your support team and respect their areas of expertise. 4) Continuous personal development. How did you come about that knowledge/information?

Underperforming Technical Team 45

Underperforming Technical Team Construction Development B2B 45

Upscope

JUNE 9, 2021

Youtube comments for specialist areas and niche videos are very informative. Makes it really embarassing for us to all tell the customer different information when the other departments shouldn't have their hands on my fault cases ahahha" They forgot some! A couple of them our team did. hahahahah this is burn! I cried daily.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

SaaStr

JUNE 14, 2019

Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. Does Dave agree that if the money is on the table founding teams should take it? What are the clear differences between a good book and a bad book? Who is involved? How long does it take?

Sales Hiring 141

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 141

Intercom, Inc.

DECEMBER 21, 2021

Far too many businesses rely on early-on hunches to inform their product strategies. Information has never been so accessible – the world’s knowledge is quite literally at our fingertips. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Wikimedia Foundation COO Janeen Uzzell on future-proofing history.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

SaaStr

DECEMBER 5, 2019

” We had been talking, up until that point, we’d been talking somewhat informally about potentially creating a proper ventures fund at Workday. We have one company in our portfolio that this is the third time the founding team has been together. That’s how much I knew about it. They have two other companies.

Development Team Review 131

Development Team Review Scale Technical Review Software Review 131

Backlinkfy

JULY 10, 2019

After you’ve gained the necessary information about the technical processes involved with a lead generation business, start your company by following these tips: 1. Some of the best industries are insurance, medical, legal, and real estate because they provide high lifetime customer value with massive potential for development.

Technical Review 40

Technical Review Development Team Review Software Review Marketing 40

Andreessen Horowitz

OCTOBER 16, 2023

Bansal shares this and other key milestones and frameworks for company building in conversation with a16z general partner Peter Levine; enterprise deal team partner Satish Talluri (who was a director of product and growth operations there); and Sonal Chokshi. the night before it was to IPO). It’s a bit of a chicken-egg thing.

Product Marketing 82

Product Marketing Scale Sales Hiring Sales Recruiting 82

SmartKarrot

JULY 18, 2022

Develop your unique personality. Every CSM should develop a unique personality. As a brand, you need to develop an identity that focuses on customer health, customer loyalty, and customer satisfaction. This is why a liaison between sales and CS teams is important. And bad news travels at the speed of light.

Customer Success 10

Customer Success Underperforming Technical Team Management Scale 10

Neil Patel

JANUARY 20, 2021

Post your team photos like Zappos. Bombarding your fans with 10 poor-quality updates in an hour. This same information can be used to construct your persona. You can then flesh it out with more substantive information like: What are their pain points? I simply email them, informing them about my new post.

Social Media 145

Social Media Software Review Branding Engagement 145

User Pilot

APRIL 25, 2024

The application and balance of open-ended questions in surveys, interviews, and feedback mechanisms foster a culture of open communication, build trust, enhance user engagement, and provide rich qualitative data essential for informed decision-making. They foster a culture of open communication and continuous learning.

Scale 52

Scale Underperforming Technical Team SaaS Interviewing 52

SmartKarrot

APRIL 15, 2020

There is no dearth of information available on playbooks and the more advanced CSM tools provide playbooks as a part of their templates for CSMs. The dictionary defines the term “Playbook” as a “book containing a sports team’s strategies and maneuvers”. Let’s look at how to design your Customer Success playbook.

Customer Success 10

Customer Success Underperforming Technical Team Construction Technical Review 10

Neil Patel

MARCH 10, 2021

Entrepreneurs make decisions for themselves, realize their creative visions, and develop lasting relationships with other entrepreneurs, customers, and vendors. We all have a great team and support network behind us. If you don’t respect your partner(s), your team won’t last long. You can build things and watch them grow.

Underperforming Technical Team 145

Underperforming Technical Team Entertainment Company Culture Social Media 145

Neil Patel

MARCH 21, 2023

We all have a great team and support network behind us. If you don’t respect your partner(s), your team won’t last long. Fill your team with people who have great character and you’re well on your way to success. Your customers’ complaints are how you identify your business’s weaknesses.

Entrepreneurship 92

Entrepreneurship Underperforming Technical Team Entertainment Company Culture 92

Kellblog

JUNE 4, 2023

There may be a services relationship (channel) where the GSI agrees to use the vendor’s strategic consultants, acquired at a wholesale price, blended into the team responsible for a project (and in order to ensure there is specific product expertise on the team). International. Don’t do this. starter kits).

Sales Recruiting 110

Sales Recruiting Compensation SaaS Sales Hiring 110

Sales Hacker

OCTOBER 7, 2021

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. Never believe that doubting yourself is a bad thing. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. Invest in your development internally and externally.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

User Pilot

APRIL 27, 2023

Thanks to that, you can identify ways to improve user experience and make informed product development decisions. Product teams use in-app surveys to conduct user research, personalize user experience , assess satisfaction levels, measure customer loyalty , identify new feature ideas, and better understand user behavior.

User Experience 88

User Experience Scale Underperforming Technical Team Churn 88

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Software Review 52

Software Review Technical Review Engagement Systems Review 52

User Pilot

APRIL 28, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. This helps in making informed decisions based on real user responses.

Software Review 52

Software Review Technical Review Systems Review Pricing 52