2021 in conversation: Learnings from the podcast
Intercom, Inc.
DECEMBER 21, 2021
Far too many businesses rely on early-on hunches to inform their product strategies. Information has never been so accessible – the world’s knowledge is quite literally at our fingertips. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Wikimedia Foundation COO Janeen Uzzell on future-proofing history.
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