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How to Train Your Sales Leaders: Key Learnings from HubSpot and BILL with Michelle Benfer

SaaStr

” Frontline managers are the key link between sales strategy and execution, responsible for: Hiring and developing your next generation of top talent. Shaping and maintaining company culture. Consistent Learning & Development Regular product and pitch certification. ” The bottom line?

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AI and the Bottom Line with Canva’s CCO: How They Built a $7B Enterprise Motion on 16 Billion AI Interactions

SaaStr

How Canva’s CCO Built a $7B Enterprise Motion While Preserving PLG Culture Rob Giglio, Canva’s Chief Customer Officer, shares the playbook for scaling from 170M to 230M monthly active users while building enterprise sales without compromising company culture. Top 5 Takeaways 1.

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The $939B Question: Is AI Eating SaaS or Feeding It?

SaaStr

The Infrastructure Bypass Midmarket software companies are caught in a “pressure cooker” with fast-moving AI startups developing applications far more rapidly than traditional software companies on one side, and tech giants investing billions in proprietary AI tools on the other.

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How to create more effective job descriptions for customer success and professional services roles

ChurnZero

A clear, detailed, and well-written customer success job description is essential to attract the right candidate while providing important information about the company, necessary qualifications and skills for the role , company culture, benefits and more. Foster a culture of customer-centricity throughout the organization.

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A PM's Guide to Building a Culture of Product Innovation

Speaker: Bob Webber, VP Product Flow Optimization, Construx

There's a lot of innovation advice out there, but very few companies are recognized for their innovation. Despite the importance of new product development, more than half of all product launches and innovations fail. Innovation advice will not work if your company's culture does not encourage it.

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SOC 2 Policies: What They Should Include and Why They Matter

Scytale

Software Development Lifecycle (SDLC) Policy: Ensures secure coding, testing, and compliance in software development. Developing and Implementing Effective SOC 2 Policies Creating and rolling out SOC 2 policies might sound like a massive undertaking, but with the right approach, its totally manageable.

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8 SaaS spend challenges BetterCloud can solve for you

BetterCloud

What was once two different software solutions at the beginning of your fiscal year can look very similar, with the same user experience and delivery model at the end of the year, thanks to new developments and software improvements. Whatever the case may be, it’s more common than you think to have overlapping SaaS products.