SaaStr

FEBRUARY 25, 2020

“The initial appeal was just how easy it was to work with the system,” CTO and Cofounder David Heinemeier Hansson said, “that we knew rates were up to date and we were billing our customers for the right rates and we could defend that when we were submitting our paperwork.”

Merchant Services 171

Merchant Services Scale Technical Review Sales Hiring 171

Chargify

APRIL 23, 2019

Establishing relationships with advisors and/or mentors. Here’s an example: in the beginning, New Relic didn’t see their target customers as developers. They zeroed in on Ruby on Rails developers as their early adopters and became a voice within that very niche community. Seeking financing from friends and family.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does this requirement change as the company scales? He had worked as a CTO at a startup when he dropped out of school.

Sales Hiring 217

Sales Hiring Scale CTO Hire CTO Coach 217

SaaStr

AUGUST 20, 2020

Does Kyle agree that it has to be the founder who develops the sales playbook? What does it take to create a performance led sales culture? I said, fundamentally, the founder has to develop the sales playbook before bringing in reps and you can’t expect them to develop it willy-nilly in their own creativity.

Sales Hiring 192

Sales Hiring Sales Recruiting Scale Technical Advisors 192