Communication Marketplace as a Service Retention 
Totango
JULY 22, 2022
When facing a struggling economy, it’s more important than ever to keep your customers engaged and reminded of why your products and services are critical to their success. You need to remain top-of-mind to ensure you stay relevant to your clients’ business and can continue to drive growth through retention and expansion. Growth rate.
Intercom, Inc.
MAY 28, 2020
Here are five quick takeaways: One of Aircall’s superpowers is that it built an App Marketplace – and then opened it up for partners to build their own integrations. Today, more than 60% of the tools on the marketplace have been built by third parties. Retention is the new conversion. Short on time?
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SaaStr
MARCH 17, 2020
They announced a new “Hired Flex” option with a flexible monthly and pay-per-hire rate, a “Self Service” signup for startups to get immediate access to Hired’s marketplace, and announced that “Hired Assessments” will now be a part of every package to democratize opportunity through skills-based hiring. SaaSOptics .
Intercom, Inc.
NOVEMBER 30, 2021
Adopting the right strategy will help you scale your personalized support without scaling your costs, which will have the knock-on effect of increasing your customer satisfaction (CSAT) and customer retention. so here are five top conversational support tools as reported by the world’s largest and most trusted marketplace, G2: Intercom.
Intercom, Inc.
MAY 10, 2018
Those working in growth and retention must continually seek “fresh powder.”. Those early experiments you’re talking about happened during a time when they knew that storing and syncing files had very high retention. Switching to a different service is something that takes a lot of effort. of their coworkers.
Intercom, Inc.
MAY 5, 2020
All of this thinking, planning and building culminated most recently in the launch last week of our App Partner and Service Partner programs , which unlocks new sales, marketing and technical opportunities for companies we collaborate with. Then you have to understand that you can’t be a platform without having that marketplace point of view.
Clouded Judgement
JANUARY 26, 2024
For the first time in a decade, IT services will become bigger than communication services in 2024. Gartner estimates that by 2027, nearly all of the growth in worldwide IT spending will come from software and IT services. As I said, that SKU has outsold any other new introduction we put into the marketplace.
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