User Pilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. The outcome-based roadmap focuses on delivering value to customers instead of obsessing about building specific features. How is the outcome-based roadmap different from regular roadmaps?

Scale 105

Scale Underperforming Technical Team Sales Recruiting Software Review 105

SaaStr

SEPTEMBER 14, 2022

In particular, Nuez recommends drawing lessons from the book Rocket Fuel , by Gino Wickman, on how “visionaries” and “integrators” can forge incredible collaborations. Many start-ups think they need to net venture capital to jumpstart their growth. And as long as you pay attention to your gross margins, you’ll be in great shape.

Scale 214

Scale Venture Capital Sales Hiring SMB 214

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode.

Development 98

Development Technical Review AI AWS 98

ChurnZero

JANUARY 25, 2024

As companies find more ways to support their customers and build recurring revenue, “traditional” CS skillsets are no longer enough. CS teams are increasingly involved in the entire customer journey, not only shaping the customer experience but directly influencing revenue outcomes through renewals, upsells, and cross-selling.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Let’s back up a little and explain what a mental model is. The Eisenhower Matrix speeds up decision-making and increases focus - it’s an effective tool to decide what work will get done. One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. With Mental Models.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers.

Scale 106

Scale AI Growth Hacking Innovation 106

Intercom, Inc.

AUGUST 22, 2019

I used to write books for IBM. You’ll find content design teams made up of people from technical writing backgrounds like me but also from design, from marketing, from journalism, from information architecture and from so many other disciplines. Our conversation covered, surprisingly, everything from flat-Earthers to J.R.R.

User Experience 209

User Experience Strategy Engineering Communication 209

Sales Hacker

SEPTEMBER 27, 2022

Building a compensation structure that works for both salespeople and the company. How salespeople are empowered to shape how they’re recognized & rewarded [13:00]. Join us for a great conversation about driving the right behaviors within your sales team. powered by Sounder. What You’ll Learn. Show Agenda and Timestamps.

Compensation 82

Compensation Sales Recruiting Underperforming Technical Team Leadership 82

SaaStr

JANUARY 21, 2021

I’ve learned plenty from books and classes, but as a startup founder, there are a few lessons I’ve had to work out on the job. We’re all bound to make mistakes, but in the hope that you might make different ones than I have, here are three of the things I’ve picked up: 1. It’s a mindset. They find unexpected connections. The result?

Scale 151

Scale Sales Hiring SaaS compliance 151

Sales Hacker

MARCH 2, 2020

As a lifelong learner, I turn to books whenever I want to expand my thinking or improve my performance. And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Books that made the cut: Are on my own bookshelf. Agile Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

AUGUST 25, 2021

But meetings booked were low, and the team was drowning in spreadsheets. Nail Down Sequences: Build a series of touchpoints based on buyer personas and customer behavior. Our sales team was hitting a wall. We knew our sales development team was full of extremely driven reps with winning personalities. I’m not blaming our SDRs.

Scale 100

Scale Systems Review Leadership Software Review 100

SaaStr

SEPTEMBER 10, 2020

What are the right follow up steps to take? And so I started to build some of classic demand gen functions, like BDR team. If that was not enough, Latané is also on the Advisory Boards of both Mediafly and Atrium. What does the preparation process look like pre-sales kick off week? What is involved? Who is involved? Harry Stebbings.

Scale 173

Scale Sales Hiring Software Review Technical Review 173

CustomerSuccessBox

DECEMBER 6, 2021

All thanks to our leaders who have been contributing to the community to shape and evolve it in the way see it today. He is a Customer Success executive with experience in building post-sale teams to reduce churn and increase growth at high-growth B2B SaaS scale-ups. Dave Jackson. Nils Vinje.

Customer Success 52

Customer Success VP of Engineering Scale Consulting 52

Sales Hacker

FEBRUARY 15, 2022

In this episode of the Sales Hacker Podcast, we have Jamal Reimer , Commercial Vice President at Saama and author of Mega Deal Secrets , a book about the principles that unlock the biggest deals of our career. And the book is called Mega Deal Secrets: How to Find and Close the Biggest Deal of Your Career. powered by Sounder.

VP of Engineering 78

VP of Engineering Underperforming Technical Team Scale Enterprise 78

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. This episode is sponsored by Linode. Transcript of Episode 359: Matt Garratt: Thank you.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

Intercom, Inc.

AUGUST 12, 2021

Most companies end up with a variety of tools that don’t really play nicely with each other. Before running that business and building that startup, I was at Google for about a decade, helping building out their inside sales organization for AdWords. They were basically building this real-time tape recorder.

Revenue 223

Revenue Scale AI Search Customer Support 223

SaaStr

JUNE 4, 2019

Here’s a little bit of my marketing experience, but I need to back up a little bit and go off slide to tell you about my pre-marketing experience. Let’s face it, marketers do spend quite a little bit lot of time making s**t up, don’t we? We’re moving to enterprises. You may or may not have heard.

Sales Recruiting 169

Sales Recruiting Scale Underperforming Technical Team Pricing 169

SaaStr

OCTOBER 1, 2019

He discusses four areas you can make more revenue in your business, how to build out your sales team, how to nail your niche, utilizing sales specialization and more. Now if you don’t know much about me, I wrote Predictable Revenue, the book and then did a book with Jason called From Impossible To Inevitable.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services Interviewing 131

SaaStr

JUNE 27, 2019

Today, we have more than 17,000 customers, including 50% of the Fortune 100, and the 17,000 customers are broken up into what we would call about 2,000 enterprises and you see a lot of our current customers up there. It’s so great to be here. Thank you to the SaaStr Team for having me today. The first is a migration to the cloud.

Scale 175

Scale Enterprise Scaling Sales Hiring 175

BetterCloud

AUGUST 25, 2020

What were some of the experiences that helped shape your career? ” Unfortunately, I went to a few companies after that with a very obvious leadership void, which was really confusing to me. I decided I needed to fill the leadership void on my own. They also need someone with the courage to speak up. Here’s why.”

Leadership 52

Leadership Scale Innovation Finance 52

ChurnZero

OCTOBER 1, 2022

The Q&A portion of the webinar dug into CSQLs deeper—covering the ideal time to roll out a CSQL model and the biggest pitfalls of its implementation—while also delving into whether CSMs should close upsells, and how to assign CSM books when they own expansion. Q: Is there a difference in CSQL growth with B2B and B2C customers?

Scale 97

Scale Customer Success Revenue Retention 97

OPEXEngine

JULY 28, 2020

But in many respects the way top tech performers define a mission, shape a portfolio and allocate resources looks a lot like what companies in more traditional industries have done for decades. More complicated—and often more powerful—are strategies aimed at tapping an ecosystem or building a platform.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Sales Hacker

OCTOBER 22, 2017

Many companies are revving up their branding and marketing strategies and by adopting technology enablers such as CRMs, sales automations, and data analytics. Countless books, articles and studies have attempted to identify the characteristics of a high-performing salesperson , but a consensus has yet to be achieved.

Underperforming Technical Team 102

Underperforming Technical Team Outsourced Development Development Social Media 102

Sales Hacker

FEBRUARY 1, 2021

She also talked about knowing where your intellectual interests and curiosity intersect with work so you can line up with your lifestyle and financial goals. We’re also going to be talking about how to build and really develop a proactive approach to diversity when it comes to building and scaling your organization.

Underperforming Technical Team 70

Underperforming Technical Team Scale Sales Hiring Systems Review 70

SmartKarrot

MARCH 8, 2022

Now get ready to be inspired as we shine a spotlight on these powerful women and how their achievements are shaping the industry. Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Allison Pickens. Amarachi Ogueji. Anika Zubair. Annette Franz. Caroline Andreola.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

Sales Hacker

MAY 27, 2019

If you missed episode 58, check it out here: PODCAST 58: Evolution of Scaling a Business and Shaping the Future of Modern Organization w/Jake Dunlap. If you missed episode 58, check it out here: PODCAST 58: Evolution of Scaling a Business and Shaping the Future of Modern Organization w/Jake Dunlap. What You’ll Learn.

Scale 60

Scale Sales Recruiting Outsourced Development Communication 60

Sales Hacker

DECEMBER 1, 2020

Building and leveraging a differentiated brand as a growth amplifier [22:29]. If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Subscribe to the Sales Hacker Podcast. We’re on iTunes. And on Stitcher. Show Agenda and Timestamps. Show Introduction [00:01]. Great author. 6sense is cool.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

Point Nine Land

DECEMBER 1, 2020

A methodology in five simple steps I learned how to run forecast and pipeline reviews, first, by distilling what my sales managers did when I was a sales rep and, then, building my own systems as a sales leader at Revinate, at Framer, and advising a number of B2B SaaS companies. I’ll suggest two perspectives here.

Systems Review 59

Systems Review Development Team Review Forecasting Software Review 59

SmartKarrot

JANUARY 5, 2022

Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. His seminal thought-leadership continues to inform and inspire generations of customer success professionals around the globe. Rick Adams. Peter Armaly.

VP of Engineering 23

VP of Engineering Customer Success Scale Technical Review 23

User Pilot

JANUARY 14, 2024

The Vice-President of Product is a part of the senior leadership team and they are responsible for the overall product strategy and vision across the entire business. To see how Userpilot can help you advance your PM career, book the demo! The average salary of a product director in the US is around $268k. What is a product manager?

VP of Engineering 106

VP of Engineering Management Underperforming Technical Team Compensation 106

Intercom, Inc.

NOVEMBER 9, 2022

Few books have chronicled how innovation takes place – and how market leaders fail to seize it – as well as Clayton Christensen ’s seminal book The Innovator’s Dilemma. So why not take a page from the startup book and set up new avenues and opportunities so people can innovate in their job? And it’s a sound strategy.

Innovation 226

Innovation Scale Startup Government 226

OpenView Labs

AUGUST 9, 2019

Things to keep an eye on include your average price by segment, how those average prices evolve over time, how they measure up against your list price, and how pricing affects your win rate, cycle time and time to close. Any of these scenarios should trigger a serious pricing conversation with leadership. Win-loss Interviews.

Pricing 40

Pricing Sales Hiring Underperforming Technical Team SaaS 40

ChurnZero

NOVEMBER 15, 2019

So, before Q4 even beings, we start to coordinate with sales leadership to get their forecasts so that we can set hiring plans for the quarter. So, before Q4 even beings, we start to coordinate with sales leadership to get their forecasts so that we can set hiring plans for the quarter. Analyzing performance for 2020 forecasting.

Customer Success 40

Customer Success Sales Recruiting Scale Technical Review 40

Intercom, Inc.

JUNE 25, 2020

Anjuan Simmons : Engineering Coach at Help Scout and author of Minority Tech – a book which shares his experiences as a Black man working in the tech industry. I’ve worked in technology for over 20 years, and I believe that technology is one of the greatest forces for shaping the future that we have. I certainly hope so.

Artificial Intelligence 223

Artificial Intelligence Leadership Machine Learning Technology 223

SmartKarrot

JUNE 22, 2021

Exceed key performance metrics and annual goals including product adoption, renewal rates and renewal bookings/churn. Manage resource planning, conduct forecast meetings, QBRs and deliver regular performance and activity reports to Sales Executive leadership. Operate the team with focused and actionable metrics and KPIs.

Customer Success 10

Customer Success Sales Recruiting Scale Sales Hiring 10

SmartKarrot

SEPTEMBER 7, 2021

Check out our list of conferences segmented on a quarterly basis and know more about the dates, locations and what is up for grab. Sign up for our newsletter. They have a firm vision that all people in product must have equitable opportunities to build rewarding careers and shape the products of the future. Date: Jan 19.

Management 10

Management Innovation Scale Construction 10

Kellblog

NOVEMBER 6, 2022

Build a steady-state funnel , which among other things focuses everyone on the present. Ensure your leadership team is part of the solution , not part of the problem. Focus on the assertions, not who made them, and focus on the data you’d need to see to back them up. CMO: “Overall pipeline is up, but the results are flat.”.

Sales Recruiting 133

Sales Recruiting Sales Hiring Marketing Scale 133