Buffer Resources

DECEMBER 14, 2022

Watch out Google: TikTok is coming for your crown! Or at least that’s what the Senior Vice President of Google thinks , as the company shared in July that TikTok is becoming more like a search engine, especially among Gen Z. Here’s how to get started with optimizing your TikTok content for search.

VP of Engineering 113

VP of Engineering Social Media Engineering Engagement 113

Neil Patel

NOVEMBER 1, 2021

Have you ever wondered: What do these terms really mean? How do the two roles differ from the perspective of a user or consumer? In a nutshell, content creator is a broad term describing someone who produces some form of content, including but not limited to blog posts, videos, photography, and reels. Still confused?

Social Media 139

Social Media Content Marketing Payment Features Technical Review 139

Intercom, Inc.

APRIL 13, 2018

Great SaaS sales reps can change your entire business. The best ones are efficient, motivated, effective, and creative in how they operate on a day-to-day basis. So what is it about these SaaS sales reps that differentiates them from the rest? And the larger the business, the greater the impact of upselling.

Scale 224

Scale SaaS Sales Sales Funnel 224

Neil Patel

NOVEMBER 4, 2020

As an entrepreneur, Apple Watches can be an excellent investment, as there is a wide variety of Apple Watch apps designed with business in mind. We’ve researched the top ten Apple Watch apps that may make it easier for you to run a company or excel at your job. What can you do with an Apple Watch ?

Payment Solutions 145

Payment Solutions Payment Methods Social Media Business 145

Neil Patel

JANUARY 18, 2022

Without them, visitors don’t know what to do next. Where can they sign up? Simply driving traffic to your homepage from a search engine, paid ads, or lead magnets won’t work. However, they can also take hours to build, especially when creating multiple landing pages for a specific keyword or different campaigns.

Payment Methods 109

Payment Methods Payment Solutions Payments Sales Hiring 109

Neil Patel

OCTOBER 13, 2021

You have three months left to hit your sales targets and end the year on a high note. Your sales pipeline is dry. No one is signing up for your offers, and your forecast looks bleak. I’ve compiled some of my top strategies which will help you increase B2B sales and smash your Q4 targets.

B2B 135

B2B Social Media Sales Underperforming Technical Team 135

User Pilot

JANUARY 29, 2023

What do good product experience examples have in common? This article considers what product experience is. It also examines some good customer experience examples and how you can design one. It also examines some good customer experience examples and how you can design one.

Business 98

Business Social Media Underperforming Technical Team Onboarding 98

User Pilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. Understanding the nuances between them is critical to utilize them to improve your feature adoption , customer behavior, etc.

Metrics 95

Metrics Customer Lifetime Value Data Analysis Engagement 95

Neil Patel

MAY 12, 2021

Why would you want to take time and effort to attract organic Facebook leads when you could just pay for prospects? Organic leads are free, and there are plenty of ways to get started, even if you’re not sure how. Facebook also provides an “insights” tool , allowing you to measure responsiveness, reach, and clicks.

Social Media 145

Social Media Trends Advertising Branding 145

User Pilot

JANUARY 19, 2023

Do you want to measure your product’s success using quantitative metrics? You need to have a solid understanding of key quantitative metrics if you want to focus on and improve essential aspects of SaaS businesses like success measurement and customer retention. What are quantitative metrics?

Metrics 97

Metrics Customer Lifetime Value Retention Onboarding 97

Intercom, Inc.

JUNE 26, 2019

Intercom has been holding events for years now, from large scale World Tours to more intimate Building Intercom events, with our founders, leaders and teammates delivering acclaimed talks on everything from building software to scaling your customer support team. 5. Preparing your slides. Before you write your talk.

Education 215

Education Scaling Engineering Customer Support 215

Neil Patel

DECEMBER 30, 2022

Following the advice you got about video optimization back in 2010 won’t get you very far today. With hundreds of hours’ worth of video content uploaded every minute , getting your videos matched with the right audience can be a huge challenge. What Is Video SEO? First of all, what does “video SEO” even mean?

Social Media 89

Social Media Engineering Engagement Travel 89

Unbounce

SEPTEMBER 16, 2021

As you may have heard, Pay-Per-Click (PPC) is a competitive game. PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. So, yeah—businesses bid high numbers to play.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Neil Patel

FEBRUARY 18, 2021

With no minimum advertising budget to get started, Twitter offers the chance to grow your business without significant upfront investment. You can use Twitter for marketing, engagement, and customer service. Paid twitter advertising allows you to target audiences with keywords, demographics, and hashtags.

Advertising 138

Advertising Social Media Trends Branding 138

Neil Patel

SEPTEMBER 23, 2020

A chatbot for e-commerce gives you the power to engage with new, existing, and potential customers with real-time, text-style messaging, without actually providing (and paying for!) Through carefully scripted conversations, your brand can provide your customer base with support, information, and resources 24/7.

Sales Hiring 123

Sales Hiring Artificial Intelligence Software Review Sales Funnel 123

User Pilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience. What is data tracking? What is a data tracking plan?

Data 94

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 94

User Pilot

JULY 18, 2023

The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money. When choosing the tools for your team, look for products that are easy to learn and have intuitive UI. Let’s get right to it!

Software Review 95

Software Review Software Management Azure 95

Unbounce

JUNE 15, 2023

With the possibility of AI providing custom-generated responses to digital search queries, folks might soon be less motivated to click through to your website to find the answer they’re looking for. Why bother sifting through endless search engine results when you can have AI explain what you wanna know directly?

Artificial Intelligence 98

Artificial Intelligence AI Search AI ChatGPT 98

User Pilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. Therefore, you need a solid product launch plan to ensure your product isn’t among the 95% of new products that fail each year. Craft your product positioning statement.

ChatGPT 91

ChatGPT Social Media AI Market Research 91

User Pilot

JANUARY 29, 2023

How can you build one? What techniques and methods can you use to validate feature ideas effectively? If you want to find out the details, read on. Your new feature validation framework should consist of at least 3 techniques. Building minimum viable features allows you to test the ideas.

Management 96

Management Underperforming Technical Team Interviewing Scale 96

SaaStr

JUNE 10, 2020

Are you a revenue driver or a cost center? You cannot afford to be the latter. Marketing leaders must focus their teams on the areas that will drive revenue while they cut costs – the biggest impact for the business. And so today I’m looking forward to sharing some of those learnings and what I’ve seen.

Travel 184

Travel Marketing Scale Outsourcing Services 184

User Pilot

JUNE 19, 2023

What is cohort retention analysis? How do you leverage it to reduce churn and improve your retention rates ? TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. If you want to see how, book the demo! Let’s get right to it!

Retention 90

Retention Social Media Customer Lifetime Value Acquisition 90

User Pilot

MARCH 31, 2023

What user onboarding metrics should you track if you want to evaluate your onboarding processes? We all know that successful onboarding is especially important for SaaS companies since they depend on a subscription-based business model. All methods can be accomplished with Userpilot.

Onboarding 85

Onboarding Metrics Retention Scale 85

User Pilot

JULY 31, 2023

Are you looking for solid Intercom alternatives but not sure which one to pick? If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support.

Social Media 89

Social Media SaaS Marketplace as a Service Communication 89

Baremetrics

SEPTEMBER 3, 2021

Growing traffic into conversions is the ultimate goal for all of us, but is your site stagnating despite all your best efforts? Sure you may have all the textbook strategies in place, integrating applications, subscriptions, site registrations with member discounts, etc. In short, it’s not what you do, but how you do it.

Strategy 113

Strategy Technical Review Software Review Mobile 113

Neil Patel

APRIL 2, 2023

What comes to mind when you think about creating a “good” link profile? There is a lot of information on this subject, including steps you can take today to improve your link profile and boost your rankings. However, there’s something else you need to do: Examine your link profile.

Scale 86

Scale Systems Review Social Media Engineering 86

Buffer Resources

JULY 24, 2023

The uncannily accurate recommendations are powered by an algorithm that delivers hyper-relevant content that’ll make you wonder if they’re tracking you. The uncannily accurate recommendations are powered by an algorithm that delivers hyper-relevant content that’ll make you wonder if they’re tracking you.

Social Media 80

Social Media Trends Engagement Branding 80

User Pilot

JANUARY 31, 2023

Have you ever used Customer Success Qualified Lead (CSQL) to drive product growth and increase your revenue? In this article, we’ll go over what a know what customer-qualified lead is, why it’s important to track them and how can this help increase revenue. Let’s see what CSQL, MQL, and PQL are.

Customer Success 93

Customer Success Revenue Software Review Strategy 93

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? You can also embed Zendesk functionality into your product using JavaScript. The Certainly integration allows you to localize your chat support into 14 languages. If so, you’re in the right place!

Marketplace as a Service 85

Marketplace as a Service AI Search Social Media Customer Support 85

Point Nine Land

MAY 17, 2023

A few months ago, I started to hash out some thoughts and draft up some wireframes for a blog post about a “Copilot for Office Workers” product idea. So what I’m about to write might be a bit rusty, but I will share it anyway. Want me to find his contact in Attio and stick your note there?” “I

Artificial Intelligence 52

Artificial Intelligence Venture Capital AI ChatGPT 52

Neil Patel

APRIL 2, 2019

You already know it’s harder to get traffic from the social web unless you spend money ads. There’s nothing new with that fact… just look at the graph above: It breaks down how the average number of social shares per blog post has been dying year over year. So, what should you do with your organic social reach?

Social Media 112

Social Media Advertising Trends Content Marketing 112

Neil Patel

FEBRUARY 2, 2021

Businesses live and die based on leads. Without conversions , no one pays. Without payments, your business dies. After all, it takes a long time for SEO to impact your business. So what’s the answer? For some of you, Quora might be your next best lead-generation hack. What is Quora?

Social Media 94

Social Media Payment Methods Marketing Payments 94

User Pilot

JUNE 9, 2023

Are you struggling with segmenting onboarding messages for your customers? Not all of your customers have the same jobs to be done or are in the same stage of the customer journey. Analyzing feature usage helps you identify features with high/low engagement and provide in-app guidance to improve feature engagement.

Onboarding 77

Onboarding SaaS User Experience Engagement 77

Neil Patel

JANUARY 20, 2021

In the past, posting a link on your Facebook or Instagram page could drive hundreds of clicks. The average Facebook post will reach just over 5 percent of your followers. What’s the answer? That’s exactly what we’ll cover in this article. What Exactly Is Organic Reach On Facebook. Facebook organic reach is down.

Social Media 145

Social Media Software Review Branding Engagement 145

Unbounce

JULY 6, 2020

I created my first lead capture page four years ago when I started my business. Let me confess to you now: I didn’t have a clue what I was doing. But I’ve learned a lot since my first campaign— and what I know for sure is that I did almost everything wrong. . What’s a Lead Capture Page? What’s your one goal?

Social Media 145

Social Media Advertising Branding Engineering 145

SaaStr

APRIL 26, 2024

At SaaStr AI Day , Mike Tamir, Head of AI at Shopify, and Rudina Seseri, founder and Managing Partner at Glasswing Ventures, level-set about where we are in the cycle for Enterprises adopting AI and the critical work being done at Shopify to leverage AI and solve real problems. Why is Klaviyo noteworthy?

AI Search 235

AI Search AI Artificial Intelligence Scale 235

SaaStr

JUNE 27, 2019

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Thank you to the SaaStr Team for having me today. You may have heard the name. You may not know exactly what we do. Want to see more content like this? Good afternoon.

Scale 189

Scale Enterprise Scaling Sales Hiring 189