SaaStr

FEBRUARY 7, 2024

For context to kick us off, some of the top SaaS companies have 41% lower CAC than the rest. Another example, for them, would be when a company starts using another tool in the eComm SaaS world, either competitive or complementary to their product. Sales-assisted, product-led growth strategies that close Enterprise leads.

Scale 248

Scale Sales Hiring Strategy Marketing 248

SaaStr

JULY 25, 2023

SaaStr Annual: SaaStr Annual is one of the largest SaaS conferences, attracting thousands of attendees, including entrepreneurs, investors, and industry experts. It provides insights into the latest trends, best practices, and networking opportunities in the SaaS space.

ChatGPT 237

ChatGPT AWS SaaS CTO 237

SaaStr

NOVEMBER 21, 2022

Build your sales, marketing, customer success, and product development efforts around the needs of your ideal client.”. An ICP aligns your product, sales, marketing, service, and executive teams to all focus on your highest-value accounts. Tip #2: Develop and execute an anchor tenant strategy. .

Payments 205

Payments Payment Methods Embedded Payments Scale 205

SaaStr

JANUARY 25, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. What’s the #1 bit of advice you’d give to SaaS founders today? Prior to Homebrew, Satya was VP Product at Twitter, building and leading the Product Management and User Services teams.

Marketplace as a Service 252

Marketplace as a Service Venture Capital Entertainment Construction 252

SaaStr

MARCH 30, 2023

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! PSG is a growth equity firm that partners with software and technology-enabled service companies to help them navigate transformational growth, capitalize on strategic opportunities and build strong teams. Grab tickets here.

Outsourced Development 229

Outsourced Development Acquisition Pricing B2B 229

Payrix

MARCH 13, 2024

This blog is a sneak peek of what we learned. According to merchants, these are the top 4 payment innovations that every vertical SaaS provider should embrace in 2024 In the competitive world of vertical SaaS software, understanding what your users want has never been more important. For software companies that get it right?

Merchant Services 100

Merchant Services Payments Embedded Payments Payment Solutions 100

SaaStr

AUGUST 19, 2023

Ari Lee Bayme, Managing Director @ Sandfox Advisors See You There!! Ari Lee Bayme, Managing Director @ Sandfox Advisors See You There!! Ari Lee Bayme, Managing Director @ Sandfox Advisors See You There!!

VP of Engineering 231

VP of Engineering AWS AI Engineering 231

SaaStr

DECEMBER 14, 2022

In 2022, SMBs have had to develop strategies that drive the most value and be more efficient with their capital. But across the SaaS ecosystem, sixty percent of customers try the free product first – which is why Hubspot eventually took steps backward, offering some of their most valuable products for free.

Scale 244

Scale SMB Scaling Innovation 244

Blulogix

APRIL 2, 2024

This ten-part blog series aims to demystify these complexities, offering actionable insights and strategies to help businesses streamline their subscription management and billing processes. A unified catalog ensures consistency across the organization, simplifies the sales and billing process, and enhances transparency for customers.

Payment Features 52

Payment Features Payment Services Subscription SaaS Payments 52

SaaStr

JUNE 18, 2022

Many SaaS companies talk about creating a strong culture and smooth hiring process, but how can they actually live up to it? Develop Your Core Values First. Often, SaaS companies get swept up in mass hiring when their business starts taking off, but hiring too aggressively might actually cause more harm than good. Key Takeaways.

Interviewing 317

Interviewing Development Churn SaaS 317

SaaStr

JANUARY 19, 2023

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! Cyclr is an embedded integration platform (embedded IPaaS) for SaaS applications. With free developer tools available, Cyclr helps you create and launch your own integration library with 400+ (and growing) connectors.

Sales Hiring 234

Sales Hiring Scale Cloud Churn 234

SaaStr

NOVEMBER 24, 2022

Insight Assurance is a professional services firm providing cybersecurity compliance, risk management, and tax services. Founded by prior big 4 executives, Insight Assurance’s goal is to provide cost-effective, high-quality services. ISO 27001 compliance services. Governance, risk and compliance consulting services.

Merchant Services 215

Merchant Services Cybersecurity compliance Finance 215

Subscription Flow

APRIL 18, 2024

Keeping this new development in the SaaS world in mind, we will be dividing the blog into 2 sections to better help you understand subscriber engagement in general, and then explore ways in which you can devise/tweak your own customer engagement models to increase your business’s overall revenue.

Engagement 87

Engagement Customer Lifetime Value Revenue Subscription 87

Buffer Resources

JANUARY 15, 2024

  "When you land on the Paddle Studios homepage, you’re welcomed with a Netflix-esque streaming service vibe. They also have] podcasts like "Protect the Hustle," all about B2B SaaS growth strategies, and web series like "Churning Point," diving into how SaaS companies retain their customers."

B2B 111

B2B Technical Advisors SaaS Payments Underperforming Technical Team 111

CloudGeometry

JANUARY 15, 2022

Before you shout “Digital Transformation” in a crowded marketplace, it’s important to recognize two foundational principles in developing a SaaS product plan. First: SaaS is a business strategy, not a technology strategy. Second (a corollary of the first): There is no one-size-fits-all SaaS architecture.

Well Architected Framework 130

Well Architected Framework DevOps as a Service AWS Traceability 130

SaaStr

NOVEMBER 13, 2020

The other day I checked in with Bernadette Nixon, the new CEO of search-as-service leader Algolia. SaaS passed media as their #2 customer category. We all know SaaS got big, but I didn’t realize it had become their #2 category, passing media. The ROI in SaaS is “simply” a 10x faster, instant-deploy search.

Scale 312

Scale Enterprise Development Revenue 312

CloudGeometry

MARCH 22, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a corollary of the first).

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

SaaStr

DECEMBER 27, 2023

So is it possible to be too efficient in SaaS and Cloud? If you haven’t heard of Digital Ocean, ask your developer. Almost All Customers Still from Self-Service This makes sense at these price points. And if so, maybe that’s Digital Ocean. Growth has slowed the past year, but profitability?

Scale 252

Scale AWS Azure Cloud 252

Frontegg

DECEMBER 14, 2021

Full stack developers are a coveted breed. We are glad to share a list of 22 leading full stack developers you must follow in 2022 to stay in touch with the latest trends and developments in the SaaS and IT spaces. #1 Since 1999, John Sonmez has been a highly popular blogger and speaker devoted to helping developers.

Development 130

Development Technical Advisors Web Development Web Developers 130

SaaStr

JUNE 17, 2023

In the ever-evolving landscape of SaaS, Venture Capital, Bootstrapping, and Valuations – understanding market trends and investment patterns is critical. We’ll also examine how public markets currently influence the SaaS industry and unpack the elevated CIOs’ role in budgeting for SaaS products.

Venture Capital 238

Venture Capital Scale Technical Review Software Review 238

Incredo

JANUARY 21, 2020

Conversational marketing has conquered the SaaS industry long ago. What is making conversational marketing a success? Businesses are still using email marketing, social media marketing, even PPC ads for their SaaS. We even have separate posts on SaaS sales funnel , SaaS lead nurturing , and Facebook ads strategy.

Marketing 313

Marketing SaaS Social Media Customer Support 313

SaaStr

DECEMBER 29, 2022

At Maxio , we help B2B SaaS companies unlock their next stage of growth. Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue and expense recognition, and SaaS analytics. Vendr is forever changing how companies buy and renew SaaS.

Scale 234

Scale Underperforming Technical Team B2B AI 234

SaaStr

AUGUST 29, 2022

10.000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. Don’t Sell SaaS Like It’s 2012 with Reprise and Glasswing Ventures : Your SaaS-savvy customer will not fit into your rigid, outdated sales process.

Scale 266

Scale Sales Hiring Marketplace as a Service B2B 266

Blulogix

MARCH 7, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Metering Challenges As the subscription economy grows, B2B businesses are increasingly adopting usage-based, consumption, and SaaS metering models. This model is common in cloud services, where businesses pay for the computing resources they use.

B2B 52

B2B Subscription Payment Features Systems Review 52

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 83

SaaS Payments Payment Services Payments Payment Solutions 83

Intercom, Inc.

APRIL 30, 2020

So today we’re excited to announce two new programs for Intercom app builders and service providers: the App Partner Program and the Service Partner Program. For instance, last year product engagement tool Sherlock published Product engagement: the most important metric you aren’t tracking for your SaaS business on this very blog.

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223

SaaStr

JUNE 26, 2023

More in our official programming launch soon but an early look at just some of the epic speakers: Spenser Skates, Founder & CEO @ Amplitude Girish Mathrubootham, CEO @ Freshworks Roy Mann, Co-founder and CEO @ Monday.com Eran Zinman, Co-founder and Co-CEO @ Monday.com Michael Siebel Managing Director and Group Partner @ Y Combinator Kiren Sekar, (..)

Enterprise 297

Enterprise Customer Success Product Marketing Startup 297

User Pilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? It reduces the load on your support team and improves customer satisfaction by providing self-service support. A resource center reduces support workload , boosts customer satisfaction , drives retention , and empowers self-service.

AI Search 97

AI Search Software Review SaaS AI 97

SaaStr

DECEMBER 1, 2022

With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. Paddle offers SaaS companies a completely different approach to their payments infrastructure. Tropic is procurement paradise.

Merchant Services 257

Merchant Services Payment Solutions SaaS Payments Payments 257

SaaStr

MAY 16, 2023

So a recent SaaS survey confirmed what I’ve experienced over the year: outsourced SDRs are tough to make work. It would be so great if we could all outsource sales, sales development, sales operations, and more. Especially folks that provide these services. It really would be great. I’m just sharing my learnings.

Outsourcing Services 264

Outsourcing Services Outsourced Development Development Team Review Sales Hiring 264

SaaStr

MAY 27, 2021

Although, in consultations with founders of many of these SaaS companies, I’m often caught by surprise to learn that they’ve made upward of a dozen hires, but zero are for customer-facing roles. A recent post by SaaStr Founder Jason Lemkin got me thinking more about this common blind spot for the founders of SaaS startups.

Sales Hiring 184

Sales Hiring Scale Venture Capital Sales 184

Subscription Flow

JANUARY 30, 2024

SaaS renewal management’s primary goal is to increase customer retention and in turn, recurring revenue growth. To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

Blulogix

FEBRUARY 22, 2024

This blog post dives into the common obstacles encountered during the implementation of a monetization framework and offers practical solutions to navigate these challenges successfully. Prioritizing Data Management: Invest in data cleaning and migration efforts to ensure data accuracy and consistency.

Systems Review 52

Systems Review compliance Technical Review B2B 52

Subscription Flow

NOVEMBER 28, 2023

A major issue that arises, especially in the B2B SaaS business model, is how to break into the upmarket market as startups develop into scaleups that are primarily focused on increasing their market capitalization. In their early stages, SaaS software startups typically target the early adopters in the tech or mid-market segments.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

SaaStr

FEBRUARY 15, 2021

What differentiates a good SaaS company from a great one? While there are several valid answers to this question, many companies edge out their competitors through successful customer service. Many users seek the speed and simplicity of self-service support. . Many users seek the speed and simplicity of self-service support. .

Strategy 254

Strategy Operational efficiency. Government AI 254

SaaStr

JANUARY 8, 2021

When you’re trying to grow your SaaS business, the challenges can stack against you. MongoDB is open-source software (OSS) database technology released ten years ago used by developers to build modern applications. The MongoDB OSS was useful for a broad market of developers from the beginning. Transition to SaaS.

Scale 269

Scale Sales Cloud Enterprise 269

SaaStr

SEPTEMBER 18, 2023

If you haven’t read it yet, head on over to Part 1 of Ask Me Anything with SaaStr founder and CEO Jason Lemkin to learn about sales in SaaS, how to create great SDRs and AEs, developing an impactful content strategy, and potential SaaS trends for the next 12-18 months. How can you stand out as an emerging vendor in SaaS?

Sales Hiring 256

Sales Hiring SaaS Banking AI 256