User Pilot

MAY 2, 2024

Customer retention is vital for product success and business profitability. TL;DR Customer retention is the ability to keep your customers actively using their products. TL;DR Customer retention is the ability to keep your customers actively using their products. It keeps the product fresh and users engaged.

Retention 111

Retention Metrics Strategy Scale 111

Neil Patel

AUGUST 11, 2021

You gain a few nice links, and all it cost you was a few minutes of emailing. If you find such mentions in online publications or websites, email the site editor and ask them to provide a link. A quick search and a few emails later — presto. Free webinars introduce your brand and product to a wider audience.

Marketing 143

Marketing Social Media Growth Hacking Consulting 143

ChurnZero

DECEMBER 27, 2019

For starters, Google released their Year in Search 2019 findings with our favorite fictional babies, Baby Yoda and Baby Shark, topping the “Babies” search categor y, ahead of the real-life Royal Baby who took the numb er three spot. Top 10 Blog Posts from 2019 . Do you mistake your busyness for productiveness?

Technical Review 64

Technical Review Software Review Churn Customer Success 64

Neil Patel

AUGUST 6, 2021

Whether your customers are shopping for tennis shoes or a marketing automation tool, they care about your product’s features. Features (along with price and design) are one of the main factors people consider when comparing products. Your product’s features are massive selling points, so they need to be clear and compelling.

Software Review 142

Software Review Technical Review Branding Social Media 142

User Pilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market. What is a product launch?

Scale 105

Scale Social Media Market Research Onboarding 105

Incredo

DECEMBER 3, 2019

Works well. ” #2 Jacek Wieczorek Co-founder at Pulno , Website SEO Analysis Tool “ We sure are going to run Christmas/New Year promotion for our software. And people simply want to treat themselves by getting products and services that they didn’t consider buying during the rest of the year.

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

User Pilot

JANUARY 18, 2022

Can a new product release email influence your product adoption rates? Why are product release emails important for a successful product launch strategy? Product release emails can help improve adoption rates by driving inactive users back inside the product.

Technical Advisors 98

Technical Advisors Churn Engagement Communication 98

User Pilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Tracking customer sentiments provides insights that help you make product improvements, enhance the customer experience , and boost customer satisfaction. Their chats, emails, and calls with customers are a great source of sentiment data.

Social Media 105

Social Media Software Review Technical Review Machine Learning 105

Mucker Capital

OCTOBER 25, 2023

Regardless of the platform, crafting impactful messaging about your company, founders, and products is important. Whether landing features in esteemed publications or curating stories on your blog, these efforts serve as essential SEO strategies, enhancing your visibility during critical fundraising stages.

Startup 52

Startup Scale Social Media Finance 52

SaaStr

MARCH 23, 2021

He also discovered that there wasn’t robust enough technology to support the product — the market wasn’t ready for it. Thanks to the passing of time, the trademark hang-up resolved, and the market was finally equipped with the right tech to support the product. Enter your email below for the latest SaaStr updates.

Interviewing 256

Interviewing Technology Development Marketing 256

SaaStr

JANUARY 24, 2022

More companies are embracing product-led growth (PLG), but these transitions can come with some serious growing pains. Enter your email below for the latest SaaStr updates. Before Product-Led Growth. And then, in evaluation — maybe — you might buy the product itself. How to Approach Product-Led Growth. Train sales.

Scale 279

Scale B2C Enterprise Acquisition 279

Buffer Resources

MAY 2, 2024

  And this matters a great deal if you’re a new creator. This could be to generate a specific level of income, work with certain brands, or create a new business that allows you to quit your day job. This part can be overwhelming if you’ve never monetized videos before, and this is true for any new project. 

Payments 79

Payments Payment Methods Social Media AI Search 79

Neil Patel

MARCH 22, 2021

What good is launching a new business if nobody knows about it? Millions of new businesses start every month, so distinguishing yourself from the competition can be a hefty endeavor. We’ve hand-selected the best tools and services to generate buzz about your new business. Which media outlets have received the release?

Startup 139

Startup Social Media AI Search Engineering 139

SaaStr

APRIL 11, 2021

In my first start-up (and really my second, too, but most importantly the first time) I shipped product way too early to a Very, Very Large Key Prospect / Customer. But if you aren’t sure you can ship an enterprise-grade product to the Fortune 100 — maybe don’t until you are sure. Luckily, my new VP of Sales dove in and save the deal.

Technical Review 215

Technical Review Sales Enterprise Pricing 215

SaaStr

OCTOBER 24, 2022

WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products. Product-led growth is a popular topic these days.

Underperforming Technical Team 172

Underperforming Technical Team Outsourced Development Development Part-Time VPE 172

FastSpring

SEPTEMBER 15, 2020

This differs from traditional marketing in that instead of pre-paying for ad space or content, advertisers and individuals promote your products in exchange for commissions on sales they drive or other trackable activities like lead generation or trial downloads. A productive affiliate program takes time to build. Filling in the Gaps.

Sales Recruiting 141

Sales Recruiting Marketing Social Media Software Review 141

Totango

APRIL 6, 2023

These new seat licenses are add-ons to any Totango plan, making CS program visibility very accessible. Pre-built VBR templates for common use cases include: Quarterly business reviews (QBRs) Contract renewal updates Adding extra seat licenses Another way to track and deepen customer engagement is through email communications.

Innovation 87

Innovation Scale Revenue Technical Review 87

Incredo

DECEMBER 3, 2019

Works well. ” #2 Jacek Wieczorek Co-founder at Pulno , Website SEO Analysis Tool “ We sure are going to run Christmas/New Year promotion for our software. And people simply want to treat themselves by getting products and services that they didn’t consider buying during the rest of the year.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

SaaStr

AUGUST 6, 2021

CMO Julie Herendeen and CPO Sean Scott are PagerDuty’s product & marketing power couple. They bring together their respective strengths to drive remarkable product-led growth for PagerDuty, the incident response SaaS that’s been invaluable to tech teams since 2009. Enter your email below for the latest SaaStr updates.

Product Marketing 264

Product Marketing Marketing B2C Strategy 264

SaaStr

FEBRUARY 16, 2022

Product-led companies face a long road as they attempt to manifest themselves from having abstract vision to millions in revenue. One of the primary problems that Asthana found — both in his own journey, and the journeys of other founders — was that companies presumed that a product-market fit would take the form of a singular event.

Underperforming Technical Team 228

Underperforming Technical Team Company Culture Customer Success Product Marketing 228

Intercom, Inc.

MARCH 26, 2018

Your help center is the home of all knowledge about your product. It gives your customers the information they need to break down their learning barriers and hopefully become expert users of your product. Our product teams sometimes ship more than 100 changes per day. This makes it a critical retention tool.

Education 190

Education Customer Support Branding Management 190

Sales Hacker

SEPTEMBER 24, 2022

I’m the head of Product at Datanyze, specializing in sourcing up-to-date prospect contact info to keep your pipeline flowing and sales funnel fresh. The 4-stage AIDA model involves the following: Awareness: Potential customers discover your brand and products. Interest: The prospect is interested in learning more about your product.

Sales Funnel 119

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 119

How To Buy Saas

APRIL 15, 2024

Therefore, it’s not a matter of whether AI will revolutionize your sector; rather, it’s a matter of how you’ll use AI to reinforce your own SaaS product. Another example might be a marketing tool that generates personalized email messages for each customer, much like a trusted advisor’s gentle prod.

AI 52

AI Artificial Intelligence Strategy Technical Review 52

Kellblog

OCTOBER 28, 2023

This is increasingly frustrating in today’s world because you must assume that any internal all-hands email can and likely will be released externally. Therefore, you need to write any internal all-hands email as if it’s going to be released externally. ” Among other things. Do it every year.

Communication 95

Communication Interviewing Startup Banking 95

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. The typical stages in a product funnel are Awareness, Interest, Consideration, Purchase, Retention , and Loyalty. Book the demo!

Social Media 104

Social Media Sales Funnel Acquisition Retention 104

Neil Patel

JUNE 23, 2020

So, every Monday, Thursday, and Saturday, I will release new videos to teach you how to get more traffic and sales to an e-commerce site. Lesson #2: SEO & Content Production. But unlike SEO Unlocked, which is a 7-week course, I thought it would be more efficient to get you the training you need in just 4 weeks.

Marketing 145

Marketing Social Media B2C Scale 145

User Pilot

JANUARY 14, 2023

Customer education combines direct and indirect efforts to onboard, train, or retain new/existing customers. Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it.

Education 98

Education SaaS Onboarding Customer Success 98

Intercom, Inc.

MARCH 14, 2018

Prior to joining Intercom as a Product Manager, I had never run a structured beta. I’ve run a lot of successful betas now but I learned my craft through tribal Intercom knowledge, built up by other Product Managers over the years. We have shipped new functionality that didn’t allow for or justify the overhead of running a beta.

Benchmarks 223

Benchmarks Metrics Management Communication 223

Totango

NOVEMBER 20, 2020

I know I am thankful to be a part of a fantastic Totango Product and Engineering team that works hard to ensure you have a robust platform to drive successful outcomes for your customers. With that being said, here are some updates from this latest release. . Improve Email Deliverability. Improve Email Deliverability.

Trends 63

Trends Engineering Enterprise Customer Success 63

User Pilot

JUNE 26, 2023

It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty. CSAT surveys measure overall customer satisfaction with the product or feature. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Systems Review 98

Systems Review Social Media Technical Review Software Review 98

Buffer Resources

JUNE 8, 2023

Composing a new marketing email for your small business, drafting slides for a presentation to your grad students, and drafting an iconic Twitter thread? And we’re never working on just one new feature or small change! The vessel is just a cheat sheet we use to break down a new feature to the bare bones.

Interviewing 78

Interviewing Customer Support Engineering Development 78

FastSpring

MARCH 15, 2024

At the time of writing, Hi-Rez’s 2014 release SMITE sits at #15 on Steam’s “Most played Massively Multiplayer games” list , with SMITE’s Steam page boasting 40+ million players.) How to use live events and live-streaming to attract huge audiences of new players. Clever ways to approach digital advertising in your game marketing.

Payment Methods 194

Payment Methods Marketplace as a Service Payment Solutions Payments 194

Baremetrics

JULY 20, 2021

Following HubSpot’s lead is a good way to prepare your SaaS product marketing plan, but to do so effectively you’ll need a step-by-step process to get started. In this article, we will walk through 7 steps for creating a solid marketing strategy for your SaaS product. Strategize email marketing campaigns 7.

SaaS Payments 105

SaaS Payments Payment Services Marketing Payment Solutions 105

Baremetrics

OCTOBER 10, 2021

Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts. It also means they might be inclined to spend more time on your site, read other blogs, and bookmark you for future references. The second step is content production. On the web, content is king.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

User Pilot

FEBRUARY 4, 2023

This type of reciprocity works because more customers will feel like spending money on your product or service if they’re satisfied with what you offered them. Bear in mind that a first impression doesn’t end at the sign-up page; it extends well into the onboarding process when they actually start using your SaaS product.

Social Media 97

Social Media Software Review Growth Hacking Onboarding 97

Totango

JANUARY 1, 2021

2020 was a year of learning, new routines of working from home, remote learning, and most of all – a year of challenges. There were lots of new challenges that we all faced.During this year, we worked hard to continue to deliver a great experience and value for our customers and your users. in 2021 and beyond.

Innovation 66

Innovation Trends Enterprise Engagement 66