SaaStr

APRIL 10, 2023

In this SaaStr Annual session, Zendesk’s VP of Startups, Kristen Durham, shares insights into selling to startups and lessons to build your strategy. In this SaaStr Annual session, Zendesk’s VP of Startups, Kristen Durham, shares insights into selling to startups and lessons to build your strategy. Why Seek Out Startups?

Startup 210

Startup Scale SMB Venture Capital 210

SaaStr

JULY 21, 2022

10 Lessons Learned Scaling to $1B Valuation with Drift’s Co-founders. From PLG and consumption-based pricing, to value-based selling and driving efficient growth, Erica will share veteran insights that will help you develop your own successful GTM strategy. Fully vaxxed. Outdoor festival-style. 250+ speakers.

Venture Capital 257

Venture Capital Enterprise Cloud Pricing 257

SaaStr

JULY 16, 2022

From PLG and consumption-based pricing, to value-based selling and driving efficient growth, Erica will share veteran insights that will help you develop your own successful GTM strategy. 5 Critical and Company-Altering Learnings from B2B Startups with Y Combinator Managing Director of YC Continuity Anu Hariharan.

B2B 221

B2B Cloud Enterprise Startup 221

Sales Hacker

JUNE 23, 2021

Here are the seven best sales blogs (and five bonus sales newsletters!) We love that this blog focuses on helping hard working teams be successful by delivering great advice and strategies from sales development leaders, social innovators, and even neuro-linguistic programming specialists! Sales Hacker. Lead generation.

Sales 79

Sales Technical Review Outbound Sales Team Interviewing 79

SaaStr

DECEMBER 5, 2022

Yet, funded startups can learn a lot from the bootstrapped ones to grow smoothly and generate revenue. Longer-term plans drive higher lifetime value (LTV). Experiment with different plans and position the pricing as whole numbers. Some startups need constant cash infusions to achieve growth. better at retention.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

SaaStr

MARCH 9, 2022

As Clayton says, “Basically, whatever you can do capture more of the value derived and willingness to pay from different segments of customers you’re going after, the more you can maximize revenue.”. Clear value-added upsell to large platform install bases. The Five Key Growth Levers. Dive Deeper or Go Broader.

Revenue 246

Revenue Sales Hiring Leadership Scale 246

SaaStr

OCTOBER 17, 2023

When we look at publicly traded companies, there is a direct correlation between NRR and Enterprise value. PST — Former VP of Customer Success and current founder and Managing Partner at Success Venture Partners, John Gleeson, shares his lessons learned scaling customer success from $1M to $300M in ARR. Everything!

Scale 164

Scale Sales Hiring Customer Success Scaling 164

SaaStr

DECEMBER 6, 2021

Jennifer Tejada, CEO of PagerDuty, discusses the process leading up to IPO in 2019, her main focus for the company in the years since, and the lessons she’s learned along the way. Lesson 1: You can’t plan for everything. Lesson 2: Going IPO is not an exit event—it’s a launching point for hypergrowth and employee empowerment.

DevOps as a Service 238

DevOps as a Service Scale Cloud Interviewing 238

Tom Tunguz

DECEMBER 13, 2020

I remember growing up reading that a Coca-Cola cost five cents, and seeing the old New Yorker magazine covers with a price tag of 15 cents, and awing over the price of a Ford Model T of $850. Today, those prices are $1.99, $8.99 I learned price increases like these are called inflation and took it for granted.

Government 139

Government Banking Pricing Investment 139

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

DECEMBER 26, 2022

Companies are witnessing slight pricing pressure, with the average spend per product dipping slightly. . The three key themes that emerged from G2’s data are: The value of community experience . The value of community experience . Independent experts and peers are most valued. 70% stated that project scope changes often

Software Review 202

Software Review Software Azure Cloud 202

Buffer Resources

OCTOBER 24, 2023

But, during my day job, I noticed that quality content (blogs and web copy readers would actually engage with) was missing from most service offerings. But, during my day job, I noticed that quality content (blogs and web copy readers would actually engage with) was missing from most service offerings. 

Outsourcing Services 110

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 110

SaaStr

FEBRUARY 21, 2024

Welcome to the latest installment of our “ What’s New ” series where SaaStr founder and CEO Jason Lemkin sits down with some of the top leaders and founders in SaaS and Cloud to discuss What’s New and what should be top of mind for fellow founders. This person has built out a partnership marketing team within the product marketing team.

AWS 212

AWS Scale Sales Hiring Marketing 212

SaaStr

JULY 7, 2021

Comments and learnings 9 (!) Learnings for this year, for 2011 GAAP revenue (Inc. Where it Went: Now valued at $1.5B Where it Went: Now valued at $1.5B Just re-reading this now, 9 years later (wow), I can see so many things. Power laws, low NPS issues, and more. A decade later. I’ll update the post below.

SaaS 272

SaaS Technical Review Scaling Software Review 272

SaaStr

APRIL 14, 2019

You can check Jennifer’s last SaaStr session with Dug Song from Duo Security here: A big success … but what are 5 interesting things that founders can learn from PagerDuty? The lesson once again is — take care of your customers. It’s OK to start low to learn. To leverage at their own SaaS companies?

Churn 184

Churn Scaling Pricing Acquisition 184

SaaStr

JUNE 6, 2021

SaaStr CEO Jason Lemkin shares 5 interesting learnings from ServiceNow, Palantir, and Snowflake, and explores their secrets to success in the Enterprise. SaaStr CEO Jason Lemkin shares 5 interesting learnings from ServiceNow, Palantir, and Snowflake, and explores their secrets to success in the Enterprise. ServiceNow.

Enterprise 149

Enterprise Pricing Retention Revenue 149

Sales Hacker

MARCH 8, 2024

Claim your tickets today , including a limited number of special two-for-the-price-of-one tickets. Hello and welcome to The GTM Newsletter – read by over 50,000 revenue professionals weekly to scale their companies and careers. If so, you know that we’ve been nerding out on ecosystem-led growth (ELG) for quite a while now. Efficiency.

Scale 93

Scale AI Search Social Media AI 93

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. And I think the lessons I’ve learned from him as we were building AppDynamics and kind of how do you bring scaling and how do you execute at a much higher scale?

Sales Recruiting 250

Sales Recruiting Sales Hiring Scale VP of Engineering 250

SaaStr

JANUARY 12, 2022

On both SaaStr University and Twitter, we had 30+ founders, CEOs and execs share their top, tough learnings from losing one of their top customers. Indeed this was also my #1 mistake and the #1 I see from so many startups learning to go upmarket. “I should have been onsite with them + made sure they had my cell number.”

CTO Hire 283

CTO Hire Sales Hiring New CTO CTO 283

Baremetrics

OCTOBER 28, 2021

Bringing value to our customers is our number one priority, and our incredible teammates are the key to making sure we get that done. That couldn’t be truer as we hire new staff members, who provide the resources to give our users that value. We’ve added people to every Baremetrics department, and quickly! Try messaging free.

AWS 94

AWS Forecasting Onboarding Finance 94

Buffer Resources

OCTOBER 12, 2023

Join us as we explore the highs, lows, and hard-won financial lessons that have paved their paths, and discover how you can apply their insights to your own small business journey. She’s learned a lot in her first year about what it really takes to get a product-based business going.

Sales Hiring 105

Sales Hiring Business Scale Consulting 105

Neil Patel

JULY 29, 2021

If you were to look at that objectively, based on cold hard math, you’d see that the second option was the better value ($13 vs. $10.). Ariely calls this the Zero-Price Effect because humans don’t see the downside to something that’s free. Think about it: They went to Google and typed in something specific to end up on your blog post.

Software Review 145

Software Review Technical Review Trends Interviewing 145

Upscope

MAY 7, 2021

We'll list our current SaaS lessons learned with reference to all the blog posts, podcasts and videos we've read AND state how we're using these lessons learned for a new product we are launching later in 2021. Later we'll also use our newly built product itself to provide a unique new type of learning experience.

Construction 52

Construction SaaS Sales Hiring Onboarding 52

SaaStr

JANUARY 6, 2023

In this session, Attentive Co-founder & CEO Brian Long walks through some of the lessons learned at Attentive on their path to over 5,000 customers in 5 years. On any given day, the enterprise buyer has many priorities that will come before your product, and those priorities may not be what you expect.

Enterprise 130

Enterprise Sales Funnel Innovation Branding 130

Kellblog

AUGUST 20, 2023

Without overstretching the metaphor, let’s try and agree to two things: We aren’t the top league Therefore, we can learn from studying the leagues above us I study the higher leagues from time to time in this blog, e.g., by looking at consumer marketing cases such as the goosebump-inspiring Olay example in Playing to Win.

Marketing 87

Marketing VP of Engineering Headcount Government 87

SaaStr

JUNE 7, 2021

As we gear up for SaaStr Annual 2021 in the SF Bay Area , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. From how the seed of an idea got planted to 1,700 employees 10 years later, there are many lessons to be learned. Get tickets here.

Sales Hiring 333

Sales Hiring Underperforming Technical Team SaaS Headcount 333

Incredo

NOVEMBER 28, 2019

“ Users log in to Facebook to see posts from their friends and for entertainment. Who’s consider subscribing to software? ”. Or maybe “ Users don’t always mention their job titles on Facebook. How can I target them even if they are my buyer persona? ”. Well, these questions are good and justified. But answers are more substantiated.

Social Media 200

Social Media SaaS Advertising B2B 200

ChurnZero

NOVEMBER 4, 2022

Discover the lessons these three SaaS CEOs have learned from leading customer-centric businesses through an economic slump, and how you can apply them. Here are 10 takeaways for recession-proofing CS. Difficult conversations lead to deeper customer connections. Avoidance deprives the customer of resolution and progress.

Customer Success 98

Customer Success Scale SaaS Finance 98

User Pilot

JULY 11, 2023

The internet is flooded with customer experience videos you can watch and, maybe, learn something new or useful for your job. You’d need to spend a lot of time finding good content creators if you just decided to learn about CX and customer engagement. That’s why we’re not only going to recommend high-quality creators you can follow.

Technical Review 77

Technical Review Onboarding Mobile Retention 77

How To Buy Saas

FEBRUARY 17, 2021

So now you can proceed with practical steps and learn the course making with this simple and easy tool. It will not only teach you through webinars and blogs but also guide you in real-time about the outline creation and other steps of the online course and membership website building. Now let’s connect all this with Thinkific.

Payment Methods 64

Payment Methods Technical Review Systems Review Payment Services 64

Chargify

JULY 30, 2019

Pricing page conversion rate. We’ll also dive into analyzing your business’ price-point. You believe in your product’s value proposition and expect others to inherently see the same value in it that you do. . But, this reasoning led Hubstaff to make a huge pricing mistake. . This reasoning is understandable.

Subscription 64

Subscription Payment Features Metrics Scale 64

Chart Mogul

MARCH 4, 2019

It's time to look back at the topics covered in our SaaS Metrics Refresher course and pull out some lessons learned. One of the goals I had when building this ten-step course was to bring together a lot of the knowledge and lessons we’ve churned ( sorry ) through over the years at ChartMogul. Read the full lesson here.

Metrics 63

Metrics SaaS Customer Lifetime Value Churn 63

Baremetrics

FEBRUARY 3, 2021

Learn more here ! Pricing your SaaS. Pricing your SaaS. There are a lot of ways to price your SaaS. These articles will help you decide which pricing strategy makes the most sense for your business. These articles will help you decide which pricing strategy makes the most sense for your business.

Sales Hiring 64

Sales Hiring SaaS Payments Payment Services Payments 64

SaaStock

MARCH 29, 2019

As we are gearing up for what will be the most extraordinary line up we have had to date this October in Dublin, we read up what had been of most notable value at SaaStock18. Many of the lessons that these attendees picked up are of evergreen quality. Here are 10 lessons we extracted from them. Avoid them at all costs.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Baremetrics

APRIL 25, 2021

They guide timeshare owners through the timeshare exit process with transparent service and fair pricing. Baremetrics chatted with Cancel Timeshare President Charles Howard to learn more about how they use Baremetrics to integrate Stripe data, recover failed payments, and provide top-notch customer service. Table of Contents.

Payments 98

Payments Payment Services Payment Solutions Payment Methods 98

SaaStr

MARCH 26, 2019

In this talk, Claire will share these and other lessons for scaling high-growth organizations. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Know your forever user.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Neil Patel

FEBRUARY 4, 2021

My blog attracts millions of viewers, and accolades have stacked up for entrepreneurship, marketing, and influence. Neil Patel’s foray into digital marketing began with his blog. As Neil learned tips, tricks, and best practices, he decided to share what he learned on a blog to help other businesses find similar success.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126