SaaStr

NOVEMBER 1, 2022

Silicon Valley’s ‘unfair advantage’ is the ecosystem depth, the tribal wisdom and, similar to India, a pay-it-forward-culture – most of the problems that you, as a founder, encounter have been solved before. They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook.

Scale 224

Scale Sales Hiring Cybersecurity Underperforming Technical Team 224

SaaStr

JULY 8, 2022

We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2022. Removing guesswork, friction and wasted sales effort, 6sense empowers sales, marketing, and customer success teams to significantly improve pipeline quality, accelerate sales velocity, increase conversion rates, and grow revenue predictably.

Banking 177

Banking Consulting AI Revenue 177

Neil Patel

DECEMBER 16, 2021

If you’re a small business owner trying to compete in the big leagues , this blog is for you. Google gives more weight to these factors. You’ll need to start a blog. Start a Blog. That’s a lot of content, so you’re going to need a quality blog to draw attention to your site.

Social Media 145

Social Media Strategy Marketing Business 145

User Pilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? Sales-led growth , on the other hand, is built around the traditional sales process and tactics like trade shows or demos. Marketing-led growth has a number of advantages over other growth strategies. Let’s dive right in!

Strategy 105

Strategy Marketing Social Media AI Search 105

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. This was certainly one of them.

Sales Recruiting 251

Sales Recruiting Sales Hiring Scale VP of Engineering 251

ChurnZero

JANUARY 25, 2024

As the role of CS changes, so do the critical skills required for CS teams, their leaders, and CS professionals seeking new roles. In 2024, these three skillsets will give CS individual contributors and their teams an edge. Skillset 1: Sales acumen In 2024, driving revenue is a primary responsibility of CS.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

Sales Hacker

JULY 17, 2020

Not only is call reluctance prevalent amongst the professional sales world, but it’s also scientifically proven to be caused by three main factors. The incomparable Dave Kurlan, the founder of Objective Management Group, has done amazing work in sales science. How Sales Leaders Can Help. Don’t worry.

Sales 122

Sales B2B Technology Management 122

Totango

JANUARY 19, 2022

They need to be able to identify risks as well as possibilities early on and use strategic thinking skills to stay ahead of issues or take advantage of growth opportunities. . Bonus points if these examples include working with Product, Sales, Marketing or Engineering teams! Top Skills Needed for All Customer Success Manager Jobs.

Customer Success 103

Customer Success Management Sales Hiring Interviewing 103

User Pilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? Or perhaps you’ve managed to marry the two strategies and embraced product-led sales? Ben Williams talk on product-led sales. Ben Williams talk on product-led sales. In the sales-led model (SLG) , it’s the sales reps who nurture leads and close deals.

Scale 105

Scale Sales Software Review Retention 105

ChurnZero

OCTOBER 22, 2021

At ChurnZero’s virtual RYG, we held a panel discussion with Customer Success leaders who offered up their best advice on how to get both your customers and your team invested in your customer advocacy program. Your advocate relationships must be reciprocal; you cannot just take from the customer without giving them something in return.

Customer Success 96

Customer Success Investment Systems Review Technical Review 96

SaaStr

OCTOBER 6, 2019

And often, if you are capital efficient, your marketing cost will be close to $0 at this point (you are barely spending anything to acquire most customers), and your sales costs are pretty predictable. Generally speaking, one Director of Sales can manage about 8 closers, account execs, max. Why would this be? Maybe 10 SDRs.

Sales Hiring 234

Sales Hiring Scale Sales Venture Capital 234

Neil Patel

JUNE 9, 2020

The idea behind the theory is that if you implement them, you will generate more sales. This will give you an idea on what your product needs to do) What’s your favorite marketing product and why? The 4 Ps of marketing… You’ve probably heard about them from a friend, a textbook, or even at school.

Marketing 145

Marketing Pricing Social Media Education 145

SaaStr

MARCH 31, 2022

So for the audience, cloud giants are turbocharging startup sales, and the predominant reason for this is because they’re fundamentally changing IT budgets at the customers that we’re all selling to. million subscriptions transacted and Google’s marketplace has seen 3X growth in SaaS sales.

Scale 203

Scale Marketplace as a Service Cloud SaaS Payments 203

SaaStr

NOVEMBER 22, 2021

So the question is, what is it that gives strength to this wave? These are all coming together to give this enormous power to this wave that is the community-led wave for product-led companies. There’s all that posts that you want to put up, the blogs you want to make so that SEO takes hold and really takes off.

B2C 291

B2C Scale Consulting Software Review 291

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? As the world’s #1 CRM platform, Salesforce can do everything from providing more insight into customers or sales to improving inter-company communication for better customer service. If not, read on.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Neil Patel

MARCH 12, 2021

Use this information to create a detailed sales plan, decide what features to include, and choose where to market your app. Freemium: Give users access to a limited plan for free and then charge them to access all the features, like the meditation app Mindfulness does. Meanwhile, the average person has more than 80 apps on their phone.

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

User Pilot

DECEMBER 12, 2022

Detailed engagement dashboards allow sales and marketing teams, customer service, and product teams to collaborate seamlessly. Examples of customer funnel metrics: Cost per acquisition: The cost incurred in pushing a lead down your sales funnel. Having one will enable your team to collaborate more effectively. The shorter the better.

Engagement 98

Engagement Metrics Scale Customer Lifetime Value 98

SaaStr

MARCH 8, 2019

The age-old sales funnel has worked fine for decades…until now. Why is the sales funnel alone, no longer an appropriate way of thinking about customers? Brian Halligan: Whether we all like it or not, trust in sales and marketing is at an all-time low. Flaws are being exposed, and a new model is imminent. FULL TRANSCRIPT BELOW.

Scale 110

Scale Sales Hiring Underperforming Technical Team Social Media 110

Tom Tunguz

JUNE 1, 2014

Benioff writes “position yourself either as the leader or against the leader in your industry.” In Benioff’s words, positioning means: Every experience you give a journalist or potential customer must explain why you are different and incorporate a clear call to action. Play 15 is my favorite from the book.

Marketing 100

Marketing Sales Hiring Mobile Cloud 100

Sales Hacker

JUNE 8, 2022

Like most sales teams I’ve been on, you’d find the Navy SEAL adage to be true: Slow is smooth and smooth is fast. We can slow down to orient everything about our deal cycles to find the sales signals that make them sticky. Related reading: Your Sales Cycle is (Probably) Too Long. What’s a sales signal? Try This Instead.

Sales Hiring 94

Sales Hiring Sales Communication Investment 94

Neil Patel

MARCH 22, 2021

Here’s why I suggest you consider giving them a go, assuming everything lines up. Since you’re the host, you can report and block inappropriate comments if they filter through, which helps give your users the best experience possible. The problem? Just like traditional Instagram, Rooms are available on iOS and Android devices.

Branding 133

Branding Social Media Interviewing Education 133

Sales Hacker

MAY 16, 2019

Nothing really stood out until I stumbled across a “Director of Sales and Client Relations” role with a company called Jammony. Nothing really stood out until I stumbled across a “Director of Sales and Client Relations” role with a company called Jammony. Director of Sales and love what I do. How can you get started in sales?

Sales Hiring 94

Sales Hiring Sales Recruiting Sales Interviewing 94

Sales Hacker

MARCH 19, 2019

Scenario : We wanted to use our blog over at Close as a way to provide upfront value before asking for anything in return from our prospect, for either a partnership or other hands-on collaboration. Publish our blog post utilizing their quote and start promoting it heavily. The result? The prospect ended up asking for a meeting.

Sales Recruiting 86

Sales Recruiting Sales Hiring Software Review Sales 86

FastSpring

MARCH 15, 2024

Todd says he “definitely encourages studios to grow those homegrown creators, even if they’re small — even if they’re micro influencers — because every community needs those leaders.” And so very specifically, a lot of our games, particularly early on in Hi-Rez, were on Steam, which is a great marketplace.”

Payment Methods 193

Payment Methods Marketplace as a Service Payment Solutions Payments 193

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the … For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

JUNE 10, 2020

Marketing leaders must focus their teams on the areas that will drive revenue while they cut costs – the biggest impact for the business. The true test of marketers. Are you a revenue driver or a cost center? You cannot afford to be the latter. Meagan Eisenberg | CMO @ TripActions. For four years at MongoDB. Our workforce is remote.

Travel 185

Travel Marketing Scale Outsourcing Services 185

Sales Hacker

APRIL 9, 2019

The sales world is no different, but many of those stereotypes miss what makes Millennials shine when it comes to forging connections and closing deals. For years, the sales world has heard endless stories about Millennials and what makes them tick. Well, those stereotypes have real-life consequences on sales teams.

Technical Review 77

Technical Review Sales Social Media Technology 77

Sales Hacker

APRIL 9, 2020

There’s still time for professionals to take advantage of this platform. Create a repeatable sales process driven by content marketing. As a growing agency, Dan serves as both the CEO and de facto sales leader for the company. Clearly, they don’t have a solid LinkedIn engagement strategy. Let’s see how.

Engagement 80

Engagement Social Media Leadership Technical Review 80

ChurnZero

MAY 14, 2021

At ChurnZero’s recent virtual RYG, we held a panel discussion with Customer Success leaders who answered these popular questions and offered up their best advice on goals, strategies, and tactics for Customer Success Operations. How to Define, Measure, and Advocate for Customer Success Operations. You can also watch the recording.). .

Customer Success 81

Customer Success Scale Sales Hiring Retention 81

Kellblog

JUNE 2, 2019

Somehow, before the product evaluation cage-fight even begins, Oracle gets to walk in with a 40% advantage — brought to them by their corporate marketing department, and which is all about market leadership. Why do corporate buyers care so much about buying from market leaders? Life for the leader is good, as the rich get richer.

Sales Hiring 75

Sales Hiring Marketing Scale Leadership 75

CustomerSuccessBox

OCTOBER 4, 2018

Recently in a webinar with Debbi Stanley, CFRE, Vice President of Sales and Customer Success, Rallybound, Debbi shared several actionable insights that will guide you to build your customer success team. ?. S/he should be like a trusted advisor and should give their advice while looking at their business holistically.

Customer Success 77

Customer Success Sales Hiring Outsourced Development Technical Review 77

Sales Hacker

OCTOBER 16, 2020

As a sales rep, you have game days every day, with only a few sprinkled in practice sessions. You can even write the next blog. On the flip side, however, the Enterprise segment offers a vast number of decision makers to go after, and, as we all know, there is a big payoff if you can win the deal. Shifting your mental game.

Enterprise 106

Enterprise Payment Methods Payment Services Sales Hiring 106

CustomerSuccessBox

JULY 2, 2019

A few months ago we conducted a Customer Success meetup in Bangalore where several Customer Success Leaders came and shared their learnings and insights on various topics. In the previous blog , we covered the first topic of discussion: Moving from reactive support to proactive success. Sales team. Customer Support.

Onboarding 66

Onboarding B2B SaaS Scale 66

OPEXEngine

OCTOBER 5, 2021

When done well, the service model creates a stronger relationship between software vendors and customers, generating new sales opportunities. The shift to cloud-based subscription models is creating even more value in a thriving sector. Many of these software firms may still be relatively undervalued by private equity investors.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

SaaStr

OCTOBER 8, 2019

Typically founders are the first sales people. However, at some point a founder needs to hire a sales team. Learn how to recognize the signs of ‘founder denial’ and accept that the growth of your company is dependent on the recognition that limited sales skills may actually be hindering your company’s early success.

Sales Hiring 134

Sales Hiring Scale Sales Interviewing 134

CustomerSuccessBox

DECEMBER 20, 2018

You have to persuade your sales team to sell the product to the ideal customer profile and convince your marketing team to promote certain features as those are what customers are looking for and are the company’s USP. According to Linkedin , Customer Success Manager is the third most promising job of 2018. Are you a natural investigator?

Customer Success 66

Customer Success Management SaaS Subscription 66

OPEXEngine

AUGUST 9, 2022

Sales capacity tends to get rusted in place, and when markets move quickly, the return on the cost of sales inevitably starts to flatten. Ensure sales leaders are sweating the details of daily execution. Most sales organizations do not seem to be prepared for a recession. Getting the back of the house in order.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59