SaaStr

SEPTEMBER 29, 2023

If you can handle multiple things with one solution, you’re going to get a deeper data connection to products tied together. You also get product advantages through data integrations becoming much stronger, and you get shared UX patterns, so usage gets easier. The new thing has zero maturity and is a day-one project.

Scale 220

Scale Scaling Startup Sales Hiring 220

SaaStr

NOVEMBER 30, 2023

With over a decade of data from qualitative learnings and insights amassed through a network of leaders, ICONIQ deep dives into what it takes to succeed at GTM throughout the four stages of growth. According to ICONIQ’s data, many successful companies hit a growth plateau at around $15M ARR.

Scale 222

Scale Sales Hiring Scaling Outsourced Development 222

SaaStr

APRIL 10, 2021

Well, Pandium has the data! Ok so interesting data — but what’s actionable here? It’s a sign of maturity to customers and partners alike. Ok so how many integrations do SaaS companies typically end up with? It turns out: SaaS leaders like Okta, Shopify, Atlassian and Slack all have 2,000+ integrations.

SaaS 358

SaaS Cloud B2B Enterprise 358

Sales Hacker

MARCH 8, 2024

What you’ll get at ELG Con: Case studies from companies like Data, Cloudera, and more. Data from Crossbeam shows that ELG is the third-most cost-effective strategy behind customer referrals and inbound sales. Access to more data. Early-bird tickets expire next week. A chance to tour (and maybe even race on?) Efficiency.

Scale 94

Scale AI Search Social Media AI 94

SaaStr

SEPTEMBER 19, 2023

Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. PLG is about investing in product and data instead of sales and marketing. An overview of data found that nearly 61% of companies used only usage-based pricing.

Business Model 236

Business Model SaaS Payments Payments Headcount 236

Scytale

NOVEMBER 28, 2023

We get it, it’s intimidating – but fortunately, when it comes to protecting data, there’s no one better to call the shots than the actual DoD. This is particularly crucial regarding the Cybersecurity Maturity Model Certification (CMMC). To ensure accountability for defense companies responsible for safeguarding government data.

Cybersecurity 59

Cybersecurity Outsourced Development compliance Government 59

Scytale

NOVEMBER 26, 2023

You can now officially streamline your CMMC processes with Scytale’s automation platform , as CMMC has now joined the arsenal of data security frameworks and regulations that our compliance platform supports! Meet the Cybersecurity Maturity Model Certification (CMMC). Check out this blog on everything you need to know.

Cybersecurity 52

Cybersecurity compliance Technology Communication 52

SaaStr

MARCH 19, 2024

When you’re building something, you don’t have the same scale as someone who’s reached product maturity or product market fit. You look at data that says you need more pipeline, and you go address the issue. That then filters down into what you need to build and the early beta design partners to go after.

Headcount 194

Headcount Scaling Finance Engineering 194

Scytale

SEPTEMBER 28, 2023

With the ever-growing threats of cyber attacks, the government wants to make sure that companies’ data and systems are protected. Basically, it’s the Department of Defense’s set of cybersecurity standards for protecting sensitive data. The first CMMC created (2020), consisted of five maturity levels. How do they differ?

Cybersecurity 59

Cybersecurity Government compliance Technical Review 59

BetterCloud

JUNE 1, 2023

In this blog post, we will explore the benefits of automating ULM with BetterCloud for IT teams supporting retail seasonal staffing. Mitigated Security Risks : Automated ULM systems enforce consistent access controls and permissions, reducing the risk of unauthorized access and data breaches during retail seasonal staffing.

Scale 52

Scale Management Scaling Operational efficiency. 52

SaaStr

FEBRUARY 27, 2024

For example, say you have a mature B2B SaaS company doing $650M in GAAP revenue , (GAAP stipulates that revenues are recognized when realized and earned, not when received) and you’re growing 30% year-over-year, but you’re operating with a.4x 86x, which is pretty healthy based on survey data they’ve published. 4x magic number.

VP of Engineering 211

VP of Engineering Scale Marketing Benchmarks 211

SaaStr

JANUARY 12, 2024

Back in 2015, when didn’t have the data or NRR or GRR of 115 public SaaS companies. If there were one or two metrics or data points that Nick learned at Gainsight by sitting in on board meetings, what were they? The supporting data that Nick brought from Gainsight is super interesting. There’s a lot of nuance.

Sales Hiring 237

Sales Hiring Customer Success Scale AI 237

SaaStr

APRIL 2, 2021

I thought I’d pull out one set of data and focus on what it means for startup valuations. Below 20% and you become a highly mature stock, with low revenue multiples, no matter how successful the product is. Jamin Bell of Altimeter Capital has a great Substack looking a lot of SaaS and Cloud metrics.

Startup 255

Startup Revenue SaaS Cloud 255

SaaStr

JANUARY 12, 2021

There are a number of factors to churn, including your business model, the maturity of your company, as well as your business type. This is where data comes in, and we asked the expert, Carl Gold, Chief Data Scientist @ Zuora , to help us fight churn with data. ?. You need detailed usage data. Know your product.

Churn 189

Churn Data Onboarding Business Model 189

SaaStr

MAY 26, 2019

So the current products are very successful, but mature. self-service customers, at some point, you can potentially have the entire world as customers and mature out in SMB. They needed to add a European data center to scale enterprise in Europe. That is a similar revenue growth rate to Salesforce’s core CRM product.

Scale 226

Scale SaaS Payments Payments Payment Services 226

SaaStr

NOVEMBER 15, 2022

A general understanding of the SaaS business model grew as the SaaS sector matured. For example, data-centric and machine-learning businesses have high COGS early on, but they gain operating leverage at scale. After all, it wasn’t so long ago that SaaS metrics gained respect and popularity in the industry.

Metrics 204

Metrics Machine Learning Artificial Intelligence Technical Review 204

Scytale

JANUARY 29, 2024

You know things are getting serious when the Department of Defense (DoD) gets involved, and that’s exactly the case with getting Cybersecurity Maturity Model Certification (CMMC) certified. Understanding CMMC The Cybersecurity Maturity Model Certification (CMMC) , a framework created by the U.S.

Cybersecurity 52

Cybersecurity Systems Review compliance Government 52

Scytale

JANUARY 29, 2024

You know things are getting serious when the Department of Defense (DoD) gets involved, and that’s exactly the case with getting Cybersecurity Maturity Model Certification (CMMC) certified. Understanding CMMC The Cybersecurity Maturity Model Certification (CMMC) , a framework created by the U.S.

Cybersecurity 52

Cybersecurity Systems Review compliance Government 52

Intercom, Inc.

JANUARY 25, 2019

As a mature student, so I did all the things mature students do. As our number of customers grew, the amount of data grew. We have listeners passing data into a hand-rolled, artisanal ETL pipeline and loading data in through our fleet of Redshift clusters. When it comes to software, boring is best.

Software 168

Software Underperforming Technical Team Technology Engineering 168

SaaStr

JANUARY 6, 2021

Archdesk , a construction management platform, is looking for a candidate with up-leveling experience to help them mature from mid-market to enterprise deals. Moxe , a healthcare data platform, needs a strong VP of Sales to help foster growth coming out of their series More on this opportunity here. More on this opportunity here.

Sales Hiring 315

Sales Hiring Scale Payment Solutions Payments 315

Incredo

JULY 8, 2019

SaaS life cycle stages… Startup, growth, and maturity… As you can see, a startup to growth and growth to maturity are the main stages you have to go through as a startup owner or CEO. Why think and guess what your customers will pay for if you can gather real data from real people and receive more accurate answers.

Outsourcing Services 200

Outsourcing Services Scale Outsourced Development Sales Hiring 200

SaaStr

OCTOBER 7, 2020

But often, they don’t really have all the data and metrics, or even really know what they are getting themselves into. The ones that don’t, often lack the self-awareness and maturity to succeed in the next gig. And sometimes, those folks can be the perfect candidates for your stage and company.

Sales Hiring 312

Sales Hiring Scale Interviewing Startup 312

BetterCloud

JUNE 23, 2023

In this blog post, we will explore the major use cases and benefits of implementing BetterCloud for law firms and how it enhances file management and IT efficiency. This results in users creating accounts and storing sensitive data in disparate systems beyond IT’s control.

Management 52

Management Cloud compliance Data 52

CustomerSuccessBox

APRIL 28, 2021

Customers are at various stages of the life cycle, adoption, maturity, plans, and even expectation. What that means while you have all the access to the data and processing power, if that risk alert rule is missing, you’ll never see it. . Less than 1% of the data is ever used to set up rules. AI is going to change all of that.

AI 52

AI Customer Success Technology Retention 52

CustomerSuccessBox

APRIL 11, 2019

So this got me thinking about what should be the Customer Success Tech Maturity Model. Considering Salesforce started in 1999 and according to G2Crowd there are 350+ CRMs to choose from today, it’d be safe to assume CRM is a mature technology and a solved problem. You can start with advanced excel to maintain your customer data.

Customer Success 80

Customer Success Payment Features Sales Hiring Subscription 80

ChurnZero

APRIL 5, 2022

These are just two data points that underscore the importance of the customer experience and one of the major forcing factors bringing Customer Success and customer education teams together. As Customer Success matured, Customer Success platforms and executive-level positions became common. Extra firepower for CSMs.

Education 98

Education Customer Success Customer Lifetime Value Onboarding 98

SaaStr

FEBRUARY 21, 2023

He creates a culture of experimentation versus only looking at historical data and forecasting. Key Takeaways Assess your PLG maturity level across the organization and product. Linfjard’s role is to look at the big picture for how to scale and grow businesses based on opportunities and goals that lie ahead.

Scale 174

Scale Strategy Marketing Sales 174

User Pilot

JULY 12, 2021

In this guide, we’ll provide step-by-step processes to generate hard, actionable data and clear strategies for making the most of your relationship with your customers. Customer maturity scores – a measure of how ready or able a user is to get value from your product – reveal customers who may churn without additional product support.

Retention 98

Retention Technical Review Software Review Churn 98

SaaStr

JULY 27, 2023

Peter Specht, Partner at Creandum, shares a data-driven perspective and real-time insights into the market of very recent rounds and current VC expectations. A or A-extension rounds are more mature and have >2M ARR. Founders of 2023 ask themselves, “What does it take to raise money right now in this uncertain market environment?”

AI 175

AI Trends Banking Pricing 175

OPEXEngine

DECEMBER 13, 2022

This scenario, played out every day in boardrooms and Zoom® meetings, is well intended to help the “playbook” be data-driven – but the benchmarks used are often pulled out of a blog or anecdotally collected from colleagues at companies with different business models. Companies at a similar stage of growth and maturity.

Benchmarks 52

Benchmarks Scale Headcount Software Review 52

CustomerSuccessBox

APRIL 19, 2021

But the problem lies in which data to look for. There is a treasure trove of data on how customers interact with your organization yet most organizations are unable to act on these data points. Make the data available to customer success managers to dig in and explore. Key items slip through the cracks all the time.

Retention 52

Retention B2B SaaS AI 52

InsightSquared

SEPTEMBER 18, 2019

We asked David Skok , a veteran venture investor and the author of the software-as-a-service (SaaS) metrics blog forentrepreneurs.com , how to approach this difficult problem. What is helpful is to get enough data to make reasonably smart business decisions. This blog post from SnapApp has a good overview of all the various methods.).

Marketing 91

Marketing Advertising Communication Engineering 91

SaaStr

MARCH 27, 2022

Both in starting something new, or just a new big initiative, anything big … well, carefully collect data. But some of them grow as they mature. But give your “get it off the ground” phase an extra few months to find a truly great co-founder. And one you truly trust. 3. Go For It. Build a thoughtful model.

Scale 360

Scale Sales Hiring Venture Capital Startup 360

OpenView Labs

DECEMBER 13, 2019

We had some of the top PLG leaders from organizations like Zapier, Dropbox, Atlassian, Expensify, Calendly, SendGrid, GitLab and more contribute to our blog and our podcast. Expansion Saas Benchmarks Data Explorer. Product Led Growth Maturity Grader. Shopify’s CMO on the Science of Data-Driven Marketing.

Sales Hiring 52

Sales Hiring Benchmarks AWS Scale 52

CustomerSuccessBox

APRIL 26, 2021

Or we will never learn or even worse we will learn with assumptions and from half-baked data. Do remember that a closed mind can still deceive a process, although it’s always hard to ignore the data. Data never lies, we analyze the way they have been using the platform: Which use cases were nailed, were unaware.

Churn 52

Churn Customer Success Interviewing User Experience 52

Clouded Judgement

FEBRUARY 3, 2023

I also want to mention – I use this blog as somewhat of a personal journal. We can look at data for indicators, but predicting anything with confidence on all 3 of these vectors is very hard. One data point to support this – the WCLD index was up >5% on Wednesday, but the S&P was up only 1%.

Cloud 130

Cloud Azure AWS Generative AI 130

Intercom, Inc.

JUNE 23, 2022

Amanda, who’s always worked at the intersection of marketing and technology, is, by her own admission, a data geek. And working at G2, she has access to a lot of data about what people are looking for. com and leverage data to understand the types of customers you should be going after who might be in the market for your software.

Software Review 118

Software Review Trends Software Marketplace as a Service 118