User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

User Pilot

APRIL 21, 2024

We also share examples of different conversion paths and optimization strategies. This improves customer experience and increases conversion rates. And strengthens the relationship with the customer. Start creating conversion paths by defining their goals from the customer and business perspective. Let’s get to it!

SaaS Payments 90

SaaS Payments Payment Services Payment Methods Payment Solutions 90

SaaStr

OCTOBER 6, 2023

The Common Elements of a Seed Stage Pitch The common elements of a seed stage pitch include: What you do Team Traction Unique insights Market size Ask What does your company do? You need to be able to say what your company does in two simple sentences with a specific example. Let’s use Airbnb as an example. Who’s on your team?

Payment Methods 241

Payment Methods Startup Payment Solutions Sales Hiring 241

SaaStr

NOVEMBER 21, 2023

They want employees and customers to have the best possible experience. Let’s look at an example. Many businesses have customers all over the world, and sometimes, they may not speak English. But you still have to be able to serve the needs of customers and employees in different geographic locations. What would you do?

AI 247

AI Scale Generative AI Sales Hiring 247

User Pilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. Tracking customer sentiments provides insights that help you make product improvements, enhance the customer experience , and boost customer satisfaction.

Social Media 97

Social Media Software Review Technical Review Machine Learning 97

Buffer Resources

JANUARY 15, 2024

With Google promising to prioritize "helpful content" going into 2024 and studies showing that as little as 5 percent of all content assets generate 90 percent of customer engagement, helpful, engaging B2B content is a north star B2B marketing teams must strive for. Tough question. Interview them. Learn their language. "  2.

B2B 112

B2B Technical Advisors SaaS Payments Underperforming Technical Team 112

User Pilot

MAY 2, 2024

Customer retention is vital for product success and business profitability. TL;DR Customer retention is the ability to keep your customers actively using their products. Key metrics to measure customer retention include customer retention rate , customer churn rate , customer acquisition cost, and customer effort score.

Retention 90

Retention Metrics Strategy Scale 90

User Pilot

FEBRUARY 26, 2024

TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. It also helps them seal any leaks in the funnel resulting in the loss of potential customers. Let's get right into it! What is marketing funnel analysis?

Marketing 98

Marketing Sales Funnel Forecasting Customer Lifetime Value 98

Blulogix

FEBRUARY 27, 2024

Each blog post in our series has delved into critical aspects of agile monetization, from technological advancements and regulatory considerations to strategic planning and implementation best practices.

AI Search 88

AI Search Machine Learning Artificial Intelligence Blockchain 88

User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Discover the critical stages of each funnel and tools that help you gather actionable insights. Map out each stage in the customer journey. Couple findings with other reports to drive deeper insights.

SaaS Payments 99

SaaS Payments Payment Services Payment Methods Payment Solutions 99

User Pilot

MAY 1, 2024

Successful brand communities are the ultimate goal, offering valuable insights and fostering customer loyalty. Try Userpilot and Take Your Customer Loyalty to the Next Level Get a Demo 14 Day Trial No Credit Card Required What exactly is online community building? Why building a community is important for brand loyalty?

Branding 79

Branding Social Media Acquisition Advertising 79

User Pilot

MARCH 17, 2024

This makes it much easier to extract insights from your analysis compared to looking at mere numbers. In this article, we’ll discuss 10 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them.

Social Media 91

Social Media Data SaaS Scale 91

Totango

FEBRUARY 9, 2024

Distinguishing between these two metrics can provide insight into the health and success of your company, so let’s take a deeper look into what each metric is, how to calculate them, and how to apply them. However, it does not factor in any additional revenue from customers who increased their average spend. What is gross retention?

Retention 109

Retention Underperforming Technical Team Software Review Churn 109

User Pilot

APRIL 3, 2024

A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support. Gather user data from multiple sources to learn more about customers’ pain points.

AI Search 96

AI Search Software Review SaaS AI 96

Buffer Resources

FEBRUARY 5, 2024

And the ability to understand and harness it dark can provide valuable insights into what’s driving engagement, referrals, and what your audience wants out of your content. Examples of dark social channels Dark social encompasses a variety of communication methods that are not publicly visible or trackable by standard analytics tools.

Social Media 99

Social Media Branding Engagement Strategy 99

User Pilot

JANUARY 16, 2024

Task it with analyzing customer feedback, customer data, and more, to identify trends and patterns. Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more. You can also use it to craft engaging blog posts, write simplified product documentation, etc.

ChatGPT 96

ChatGPT Management Underperforming Technical Team Technical Review 96

User Pilot

APRIL 16, 2024

In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. Act on the insights you’ve gathered through user tracking to elevate your user experience. You can even collect qualitative insights through feedback surveys and user interviews.

User Experience 103

User Experience Engagement Trends Churn 103

Sales Hacker

MARCH 8, 2024

GTMnow is the media extension of GTMfund – sharing insight on go-to-market from working with hundreds of portfolio companies backed by over 350+ of the best in the game executive operators who have been there, done that at the world’s fastest growing SaaS companies. This contributes to overall customer satisfaction and retention.

Scale 93

Scale AI Search Social Media AI 93

How To Buy Saas

APRIL 15, 2024

Now is the time to delve into the tactics and guidelines that will put you ahead of the competition and allow you to provide outstanding service to your customers. Another example might be a marketing tool that generates personalized email messages for each customer, much like a trusted advisor’s gentle prod.

AI 52

AI Artificial Intelligence Strategy Technical Review 52

User Pilot

MARCH 6, 2024

TL;DR The product funnel is a framework outlining the stages of the customer journey , starting from its discovery and ideally leading to customer loyalty and advocacy. Product funnel is a wider concept, focusing on the whole customer journey, while marketing and sales funnels concentrate on its early stages.

Social Media 90

Social Media Sales Funnel Acquisition Retention 90

User Pilot

NOVEMBER 21, 2023

From understanding customers to driving sales, analytics is a crucial tool for modern product managers. Hubspot’s many products make it easy to unify your marketing and product data under one roof for easier reporting and insights. This makes it easier to get relevant campaign insights.

Management 97

Management Software Social Media Trends 97

Buffer Resources

APRIL 22, 2024

Common examples include life coaches, writers, visual creators, and consultants. For example, if you don’t like being on camera, don’t worry about the TikTok’s and YouTube’s of the world. A solopreneur is any business driven exclusively by one person.

Social Media 99

Social Media Scale Growth Hacking Headcount 99

User Pilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? However, customer insights can help your teams understand all aspects of your B2B partners. TLDR B2B customer insights are the knowledge and information gained by companies that focus on businesses as individual customers.

B2B 93

B2B Underperforming Technical Team B2C Scale 93

Totango

DECEMBER 7, 2023

Merging sales and customer success (CS) is a delicate art that is often challenging but necessary for driving business results and creating a frictionless customer journey. Teaming leaders from each of these functions to focus on a respective industry, these “pods” work together to build deep knowledge and vertical expertise.

Revenue 90

Revenue Sales Customer Success Technical Review 90

The Marketing & Growth Hacking Publication

FEBRUARY 11, 2019

Credit: Nethority Apart from the social media boom, if there’s anything in the 21st century that has catalysed our transition to the internet, it is blogging. Bearing that in mind, many websites have a blog section to engage users and solve their queries. At the end of the day, what attracts readers is relatable content.

Social Media 40

Social Media Growth Hacking Entertainment Trends 40

Neil Patel

JULY 29, 2021

With lead magnets, you give people something for free in exchange for an email address and permission to send them more offers—for example, a free ebook or an SEO checklist. You leverage the power of free to kickstart the first step in your customer value optimization process. Find Out What Your Customers Want.

Software Review 145

Software Review Technical Review Trends Interviewing 145

Totango

NOVEMBER 27, 2023

With acquisition costs proving too high in today’s constrained environment, many businesses are finally putting greater focus on nurturing existing customer relationships to ensure retention and expansion. Predicting customer churn or potential customer issues to inform corrective steps to optimize the customer journey.

Trends 92

Trends Customer Success Machine Learning Artificial Intelligence 92

Buffer Resources

JANUARY 15, 2024

With Google promising to prioritize "helpful content" going into 2024 and studies showing that as little as 5 percent of all content assets generate 90 percent of customer engagement, helpful, engaging B2B content is a north star B2B marketing teams must strive for. Tough question. Interview them. Learn their language. "  2.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

Sales Hacker

SEPTEMBER 24, 2022

Each funnel stage defines your steps to turn prospective buyers into customers, even if they’ve never heard of your business before. There’s sales pipeline , a 7-stage journey describing what your sales team must do to convert a lead to a customer. Each stage of the sales funnel has a direct impact on customer behavior.

Sales Funnel 118

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 118

User Pilot

APRIL 18, 2023

What are the right questions to ask your customers to understand user sentiment ? It’s crucial to listen to the voice of the customer and let their feedback guide your company’s growth and sustainability. And to do that, you must ask the right customer satisfaction survey questions. Likert scale questions 2.

Underperforming Technical Team 88

Underperforming Technical Team Scaling Onboarding Product Marketing 88

Subscription Flow

APRIL 1, 2024

Keeping all that in mind, this blog will detail how a merchant of record can help various businesses, such as software development companies, digital media companies, electronic book publishers, alongside online education providers, by handling taxes, managing transactions, avoiding fraud, and enhancing customer experiences.

Merchant Services 89

Merchant Services Payment Services SaaS Payments Payment Methods 89

User Pilot

FEBRUARY 25, 2024

This is the best way to encourage customers to create an account and boost your form conversion rate. Here are some examples of great sign-up pages. Proactive support is now key to user satisfaction In an era where users are spoilt for choice, great customer service quickly stands out. Here are some examples.

SaaS Payments 100

SaaS Payments Trends Payment Solutions Payment Methods 100

User Pilot

MARCH 27, 2024

That said, let’s explore some secondary navigation examples, the role of secondary navigation in UX, the key differences between primary and secondary navigation, and share some strategies to aid your navigation. Collecting navigation feedback with surveys to refine and improve secondary navigation based on user insights.

User Experience 102

User Experience Pricing Engagement Mobile 102

Blulogix

JANUARY 5, 2024

Subscription Billing Definition: Subscription billing is a business model in which customers pay a recurring fee at regular intervals, typically monthly or annually, in exchange for access to a product or service. It’s the engine that drives revenue predictability and customer relationships. Subscription Billing 1.

Subscription 52

Subscription Payment Features Payment Services Payments 52

Blulogix

JANUARY 25, 2024

This is especially true in the realm of subscription billing platforms, where technological advancements and shifting customer expectations are the norm. In this blog post, we will explore BluIQ’s ongoing commitment to innovation and its significance for your business. This ensures that BluIQ aligns with real-world customer needs.

Innovation 52

Innovation Subscription Payment Features Operational efficiency. 52

Blulogix

JANUARY 25, 2024

This is especially true in the realm of subscription billing platforms, where technological advancements and shifting customer expectations are the norm. In this blog post, we will explore BluIQ’s ongoing commitment to innovation and its significance for your business. This ensures that BluIQ aligns with real-world customer needs.

Innovation 52

Innovation Subscription Payment Features compliance 52

Buffer Resources

SEPTEMBER 11, 2023

” Take my LinkedIn profile example below , you’ll see my avatar plus Eddie Van Halen cover photo — this is by design, as it reflects the impression I want to share with my network. Customer service: The ability to interact with customers in a friendly and helpful manner. Send tailored, customized messages.

Sales Recruiting 128

Sales Recruiting Sales Hiring Scale Social Media 128