SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team.

Sales Recruiting 258

Sales Recruiting Sales Hiring Scale VP of Engineering 258

Stax

MAY 6, 2025

From handling higher transaction volumes to enabling new revenue models, the right system should grow with you and streamline both your operations and your customers checkout experience. TL;DR A scalable solution adapts to higher volumes, evolving business models, and new payment methods without breaking down or holding you back.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

Intercom, Inc.

APRIL 26, 2018

I hosted Nir on our podcast to learn how to create healthy habits, how to avoid bad ones, what questions thoughtful product designers should be asking themselves, and much more. Here are five quick takeaways: We have good habits and bad habits , which are very different from addictions. For me, that was a bad habit.

Underperforming Technical Team 223

Underperforming Technical Team Advertising Technology Social Media 223

Totango

JULY 1, 2022

Customer loyalty is a key to repeat business and referral generation for any business model. For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. First, we’ll discuss what customer loyalty is.

B2B 114

B2B B2C Underperforming Technical Team Business 114

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. The second constituent there is the developer. Why do developers love SaaS products? The last kind of constituent here is investors and business owners.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

CustomerSuccessBox

SEPTEMBER 20, 2021

Let’s look at the top customer success blogs. As well as their actionable customer success platform they provide a widely respected blog. Here are some of the top-rated posts: Three Quarterly Business Review examples. Our Top recommendations: Customer Success: How to Quantify the Impact of Bad-fit Customers. Zendesk Blog.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. Incorrect incentives will lead to poor quality integrations.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

SaaStr

JULY 29, 2022

If we want to queue up the conversation, we did a blog post on SaaStr last week, about how everyone from Salesloft, to Zendesk, to Salesforce, Workday said they’re really seeing no slow down. And we’re about to add basically a team collaboration tier on top of the product. Jason Lemkin: Okay. Let’s get it going.

Scale 268

Scale Scaling Sales Hiring Enterprise 268

SaaStr

JANUARY 10, 2020

In other words, the Manufacturer’s Dilemma is that vendors are separated from their customers by layers and layers of abstraction, and closing that gap requires a fundamental shift in mentality and business model. . Our entire hiring and career development apparatus is built around defined roles. It’s all we know.

Sales Hiring 152

Sales Hiring Scale Underperforming Technical Team Onboarding 152

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. How can you capture, qualify and convert the right leads for your business while working within your means? Short on time?

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

Stax

MARCH 18, 2025

While traditional business models have a harder time estimating their future revenue, SaaS companies have access to more accurate revenue forecasts, such as their MRR and ARR. If your product is amazing, but you have a poor onboarding process, chances are high you’ll have a low activation rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Neil Patel

JUNE 22, 2021

That’s a lesson for you when developing a sound content marketing strategy: when creating more landing pages, think strategically about keywords and build your content around the right ones. Segmentation is crucial for one simple reason: some of your blog readers aren’t buyers, but others are. Not too bad! Results are relative.

Content Marketing 145

Content Marketing Marketing Social Media Underperforming Technical Team 145

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the … For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Neil Patel

FEBRUARY 15, 2021

However, if you run a small blog or website with a few thousand visitors per month, there are much cheaper alternatives that work just as well as WP Engine. For professional WordPress developers, this managed hosting service allows you to build websites from scratch or make changes to an existing site. Who is WP Engine Best For?

Engineering 115

Engineering Technical Review Systems Review Software Review 115

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. They also manage finances and supervise one or more engineering teams. What is a SaaS business model? Average salary: $192,383/yr. Average salary: $151,254/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Let’s get straight into it!

Underperforming Technical Team 98

Underperforming Technical Team Social Media Scale Interviewing 98

FastSpring

JULY 11, 2024

We’re human beings with, we come with baggage, good baggage, bad baggage, prior experience, a perspective. If I’m only optimizing for raw qualified leads, but they don’t, they’re not quality as the sales team sees them. It fits your business model. And changing anything in an organization is hard.

B2B 169

B2B Scale Underperforming Technical Team Sales 169

Baremetrics

AUGUST 1, 2021

Acquiring customers for SaaS is a completely different ball game altogether than, say, for the traditional business models (think: eCommerce, for instance). In the SaaS industry, acquiring new leads through short-term marketing promotions will not cut it--which works as a killer strategy for the eCommerce business model.

Acquisition 98

Acquisition Strategy SaaS Underperforming Technical Team 98

Totango

OCTOBER 2, 2020

Therefore, it is important to proactively deliver value with customer success best practices that work in both good and bad economic times, such as: Clear, Empathetic Communication. A business model dependent on new customer acquisition will struggle when companies inevitably try to slim spending down during a downturn.

Retention 118

Retention Underperforming Technical Team Churn Customer Lifetime Value 118

Neil Patel

APRIL 12, 2021

This isn’t a difficult component of your marketing mix to develop. For some sites, the going rate for a blog post is $10, or even less! This might sound like a great idea, but it’s really short-sighted when developing market share. Start by making sure your website and blog have scannable content.

Strategy 142

Strategy Marketing Technical Review Social Media 142

Baremetrics

NOVEMBER 9, 2021

Scalability Other Factors That Affect the Sales Multiple How to Make Your SaaS Business More Attractive and Valuable 1. Develop a Full Marketing Strategy 2. High churn is understandable for newer startups, but it does indicate that a tool may be a poor market fit, have limited demand, or struggle to compete against similar products.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Neil Patel

DECEMBER 3, 2020

Even for fully-staffed marketing teams, it can be overwhelming. In this case, look for an email marketing agency that is exceptional at developing strategies and tactics to help increase your open and click-through rates. An easy way to check for this is the agency’s blog, YouTube channel, or their own email list.

Marketing 113

Marketing Outsourced Development Underperforming Technical Team Scale 113

User Pilot

FEBRUARY 17, 2022

Continuous discovery is the process of conducting small research activities through weekly touchpoints with customers, by the team who’s building the product. In other words, it’s a mindset of developing a cadence of having conversations with your customers and getting regular feedback from them. The product team and the trio.

Sales Recruiting 98

Sales Recruiting Underperforming Technical Team Interviewing Machine Learning 98

Sales Hacker

MAY 24, 2021

We get the best results when both the sales and the marketing teams’ content is based around the customers and their desired outcomes. We can’t do this without a shared effort from Sales and Marketing running customer development and jobs-to-be-done interviews. Alex is the boss. Use content to get them there. Speak to your customers.

Sales 91

Sales Marketing Underperforming Technical Team Social Media 91

SaaStr

JANUARY 14, 2020

We had run around the world and we would show up to a company using technology in some interesting way and we would teach them for four, maybe five days straight, and that was our business model. We were also teachers, we taught in the classroom, so we knew how to teach the first courses. We said, “Well, we think we can do that.

B2B 152

B2B B2C Scale New CTO 152

User Pilot

JULY 23, 2020

So, in this blog we’ll show you how to keep your customers happy with a targeted retention strategy. If that’s not where you are, don’t panic … The ideal rate for retention marketing depends entirely on your business model. How users feel about your company, your product and your team makes a difference too.

Retention 91

Retention SaaS Payments Strategy Payment Solutions 91

User Pilot

FEBRUARY 28, 2023

SaaS business models depend on repeat subscriptions, making it crucial for companies to retain as many customers as possible. For example, if 90% of your detractors have complaints against your customer support team, you can take action to improve your customer support, such as creating an in-app knowledge base. NPS bar chart.

Underperforming Technical Team 98

Underperforming Technical Team Benchmarks Trends Cloud 98

TriTuns

JANUARY 21, 2020

This is fundamentally changing your business model and your mindset. THE BROKEN SAAS BUSINESS MODEL. The next generation of this business model, led by the creation of customer success (CS), is ushering in a new growth engine. This is very bad news for SaaS vendors.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 149

Payments Merchant Services Payment Solutions Payment Services 149

User Pilot

MAY 11, 2022

Are you aware that product user segmentation affects all stages of the user journey and the overall growth of a business? You can use product usage data to develop an effective marketing strategy, improve products, retain customers , as well as to accelerate customer adoption. Business Model. Job Titles. Geographic.

SaaS 98

SaaS Underperforming Technical Team Onboarding Churn 98

Stax

FEBRUARY 19, 2024

While their target audience and the breadth of their solutions are the key differences, vertical and horizontal SaaS also share many similarities, in particular cloud-based hosting and subscription business models. Similarities Between Vertical and Horizontal SaaS Horizontal and vertical SaaS businesses can overlap in certain areas.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Frontegg

JUNE 17, 2021

As explained in the first part of this series, we clearly saw why Software-as-a-Service (SaaS) is the way to go when it comes to establishing self-serving applications that can be scaled up and developed fast(er). Getting Started with SaaS App Development. Let’s learn more about how to get started with your SaaS journey.

ECS (Elastic Container Service) 97

ECS (Elastic Container Service) multi-cloud Kubernetes K8S orchestration (Kubernetes) EKS (Elastic Kubernetes Service) 97

User Pilot

NOVEMBER 8, 2022

This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model. A GTM strategy provides direction for all team members, reduces your product’s time to market, and helps you cut costs. And create goals for tracking your team’s success with the product launch.

Strategy 98

Strategy Sales Recruiting Scale Marketing 98

SaaStr

AUGUST 20, 2019

We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. The business, while it had decelerated, it was still an extraordinary service. We had a great easy-to-use pricing model. Sameer Dhokalia: The go-to-market model was magical.

Scale 142

Scale Acquisition Scaling Sales Hiring 142

TriTuns

JANUARY 21, 2020

This is fundamentally changing your business model and your mindset. THE BROKEN SAAS BUSINESS MODEL. The next generation of this business model, led by the creation of customer success (CS), is ushering in a new growth engine. This is very bad news for SaaS vendors.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

User Pilot

MARCH 15, 2022

In this blog post, you’ll learn everything about go-to-market strategies. We will cover what they are, why you need them, and how to create one for your SaaS business using real examples. Focusing on the proper metrics at this stage is crucial to how successful or bad your GTM plan will be. GTM strategy.

Strategy 98

Strategy Marketing SaaS Customer Lifetime Value 98