SaaStr

SEPTEMBER 23, 2022

To illustrate the turbulence, consider the following metrics: The BVP NASDAQ Emerging Cloud Index (the public benchmark of software performance) has contracted by more than 40%. VC funding has decreased 23% quarter-over-quarter in Q2 of this year. Currently, the cloud technology industry has reached about $495 billion.

Cloud 309

Cloud Benchmarks Trends Business Model 309

FastSpring

OCTOBER 25, 2023

If freemium is a big part of your business model, a strong holiday sale might be the lever to finally convert users who love the features they have access to, but who know they could really use a lot more of them. The post Cyber Weekend Benchmarking Data: 2023 SaaS and Software Holiday Spend Report appeared first on FastSpring.

SaaS Payments 159

SaaS Payments Payment Solutions Software Review Merchant Services 159

SaaStr

SEPTEMBER 17, 2020

That’s the benchmark we are looking for.”. If the PLG strategy is implemented well with a quick time to value, the cost of acquiring new customers and upselling the customers provides for a very efficient business model.”.

New CTO 278

New CTO CTO Benchmarks Consulting 278

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. So they came up with a North Star benchmark, used it as a hurdle rate by channel, and any channels that hit that benchmark would justify a continued investment.

Cloud 311

Cloud Payments Software Review Payment Solutions 311

Practical Advice on SaaS marketing

JULY 9, 2016

There are certainly plenty of surveys and published benchmarks on SaaS metrics that try to provide guidance. For example, it’s tough to make the SaaS business model work when attrition exceeds 10 percent. Use caution with rules of thumb But you should be careful not to take these SaaS benchmarks as gospel.

Benchmarks 100

Benchmarks Metrics SaaS Acquisition 100

SaaStr

JUNE 22, 2021

In the report, they pursue the latest customer success trends and predictions, including significant challenges, top goals, team organization, key benchmarks, compensation and various technologies. . When they enjoy their experience, they’ll possibly refer other buyers or expand their business with your company.

Scale 283

Scale Customer Success Scaling Compensation 283

ChurnZero

JUNE 24, 2022

In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. You can download the full report for net retention and gross retention benchmarks as well as retention metrics in relation to ACV, growth, size, and more.

Benchmarks 98

Benchmarks Retention Software Review Technical Review 98

The Angel VC

JANUARY 10, 2017

VCs need outliers to make their business model work, but that's not your problem. The vast majority of SaaS companies will never get to this level of growth or scale, and yet they can be successful and profitable companies that generate life-changing wealth for the founders and great returns for early investors. Enough words.

SaaS 262

SaaS Marketplace as a Service Machine Learning Artificial Intelligence 262

Tom Tunguz

SEPTEMBER 21, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. All of the businesses we’ve looked at in the past have been purely SaaS businesses.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

Baremetrics

MARCH 23, 2021

When looking at metrics and benchmarks for SaaS companies , the quality of their landing page is a big part of what starts people moving down the sales funnel. Other concerns affect these rates of conversion as well and studying all of them with the proper benchmarks in place; makes it easier for every company to succeed.

Benchmarks 75

Benchmarks SaaS Social Media Sales Funnel 75

Tom Tunguz

NOVEMBER 9, 2015

The chart above details the revenue growth of the business compared to the median of the 50+ publicly traded SaaS companies. It follows a beautiful geometric curve characteristic of Flywheel business models, where an efficient customer acquisition engine keeps building momentum and growing revenues exceptionally.

Benchmarks 124

Benchmarks Metrics Venture Capital SaaS 124

Tom Tunguz

NOVEMBER 20, 2016

It might be the case that as a company grows and matures and mechanizes its business model and its go to market strategy, that numbers capture more and more of the business. But even then, data is just one way to describe a business. . I hope the metrics I publish inspire.

Benchmarks 100

Benchmarks Sales Recruiting Data Sales Hiring 100

SaaStr

NOVEMBER 30, 2023

The four stages of growth are: Early stage Early growth Growth Pre-IPO Each of those stages has key GTM milestones, benchmarks, and team-building strategies that allow you to grow effectively. Companies are still growing but are looking to do more with less and move the business model to more of an IPO business model.

Scale 278

Scale Sales Hiring Scaling Outsourced Development 278

The Angel VC

MARCH 3, 2015

Of course your team, product, technology, business model and market matter too, but when you’re past the seed stage the expectation is that these factors will have resulted in excellent growth. Growth (a.k.a. traction) is also the most important factor that attracts VCs and drives valuations in private financing rounds.

Compensation 185

Compensation Business Model Startup Benchmarks 185

OPEXEngine

DECEMBER 13, 2022

In these discussions, lots of conventional wisdom is shared, backed up by “benchmarks” that came from an investor, a conference, or another industry source. That’s because benchmarks need to fit the business model and require context in order to be applied in a relevant way. Companies with an equivalent retention rate.

Benchmarks 52

Benchmarks Scale Headcount Software Review 52

OPEXEngine

SEPTEMBER 9, 2021

In working with hundreds and hundreds of SaaS CFOs over the past 15 years, I’ve noticed that effective and strategic CFOs incorporate accurate benchmarking into the daily business of the company and especially into the budgeting and planning process. . Use Benchmarks At the Start of the Budgeting Process.

Benchmarks 52

Benchmarks Sales Hiring Headcount Customer Lifetime Value 52

OpenView Labs

NOVEMBER 18, 2021

Today we released our fifth annual Financial & Operating Benchmarks Survey (formerly known as Expansion SaaS Benchmarks). It comes down to whether or not the company continues to execute against large and growing market opportunities, prioritizes business models built for rapid growth (i.e.

VP of Engineering 64

VP of Engineering Benchmarks Sales Hiring B2B 64

CustomerSuccessBox

NOVEMBER 9, 2021

The SaaS Business Model. Here are 7 customer success metrics to record if you are a SaaS business. Why SaaS Business Model works? It should also be noted that the LTV can also make it possible to enhance a business through the value of its customer portfolio. SaaS vendors do not play on the same court.

Business Model 52

Business Model Business SaaS Software Review 52

SaaStr

JULY 27, 2023

SaaS as a vertical is a relatively attractive business model with high margins and recurring revenue, particularly valued in this market. High growth gives you a bit more margin for a higher burn multiple, but it still needs to be roughly in line with benchmark expectations. The reason?

AI 243

AI Trends Banking Benchmarks 243

OPEXEngine

FEBRUARY 15, 2022

Paired with gross margin (GM), cost of goods (COGs) tells investors in a single glance about the profitability of revenues, SaaS business model purity, and company efficiency. Benchmarking COGs Against the Bessemer Index. The bottom line is that Cloud business models vary, so benchmarks for Cloud COGs or gross margin can vary.

Benchmarks 52

Benchmarks Artificial Intelligence Systems Review Cloud 52

User Pilot

NOVEMBER 27, 2023

The entire business model of SaaS companies is built around retaining customers for the long run, thus increasing customer lifetime value and monthly recurring revenue. Recurly ’s breakdown of churn rate by industry. What is the customer retention rate? How to calculate the retention rate?

Churn 102

Churn Retention Benchmarks Customer Lifetime Value 102

Chaotic Flow

MAY 13, 2014

These stages define a SaaS Metrics Maturity Model that provides a SaaS metrics roadmap along with benchmarks at each stage of development for SaaS companies that aspire to become a Metrics-driven SaaS Business. SaaS Metrics Maturity Model Stage 1: SaaS Financial Metrics Mastery.

Metrics 135

Metrics SaaS Compensation Benchmarks 135

SaaStr

NOVEMBER 1, 2019

About the episode: Tien Tzuo is the Founder and CEO of Zuora, one of the fastest-growing SaaS companies that has been at the forefront of the rise of subscription business models. They have funding from some of the best in the business including the likes of Benchmark, Sequoia, Redpoint and Marc Benioff, just to name a few.

Technical Review 208

Technical Review Development Team Review Software Review Scale 208

OPEXEngine

JUNE 4, 2020

Last week we published the most recent SaaS & Software benchmarks in our platform used by companies in their FP&A analyses for management, boards and investors. In the 2020 Benchmarks, we added a number of new benchmarks around compensation expense, plus, a measure of the SaaS Cash Conversion Rate, popularized by Bessemer.

Benchmarks 45

Benchmarks SaaS Technical Review Software Review 45

Brian Balfour

MARCH 21, 2017

Most growth communities, forums, and email lists will inevitably have that thread that goes: “Hey, what are the benchmarks everyone’s seeing for X?” I constantly find people seeking out benchmarks or pointing to benchmarks, and we’ve all been there -- who doesn’t want some normalizing data to understand whether we’re on track or not?

Benchmarks 40

Benchmarks Business Model Acquisition Subscription 40

ChurnZero

JUNE 24, 2022

In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. You can download the full report for net retention and gross retention benchmarks as well as retention metrics in relation to ACV, growth, size, and more.

Benchmarks 52

Benchmarks Retention Software Review Technical Review 52

Chart Mogul

JANUARY 22, 2021

We’ve collected the most important information on the topic — from a definition and formulas to benchmarks and discussions on how to use churn. Deep cuts: Net vs. Gross Revenue Churn: Best Practices (ChartMogul) Demystifying Churn: Measuring and Benchmarking this Metric (David Skok). This is where this blog post comes in.

Churn 136

Churn SaaS Benchmarks Subscription 136

Unbounce

NOVEMBER 5, 2020

If that’s not feasible for your business model, you can also compete on customer service. For more insights on ecommerce landing pages, see the 2020 Conversion Benchmark Report. One of the biggest takeaways from the 2020 Conversion Benchmark Report is that the best-converting ecommerce landing pages keep it short and sweet.

Scale 144

Scale Marketing Merchant Services Social Media 144

FastSpring

MAY 20, 2024

Communicate Frequently and Clearly With Customers Communicating business model and/or delivery model changes to your customers can be a real struggle, and they can greatly affect the user’s experience and relationship with your company and your product. There’s a real dividing line here, which is where FastSpring came in.”

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

Tom Tunguz

APRIL 1, 2013

Business : In some form, I walk through the Business Model Generation framework: value proposition, key activities, key partners, major assets, channels of distribution, customer segments, cost structure and revenue streams. How do those compare with industry benchmarks? Founders/Team: How do the founders know each other?

Startup 124

Startup Forecasting Benchmarks Finance 124

Casey Accidental

JULY 6, 2020

across business models, customer types, etc. In those businesses, the business failing and churning as a result is called “involuntary churn”, though that can also mean a payment method not working for someone who wants to retain in other models. I actually didn’t have a great answer.

Retention 52

Retention Benchmarks Payments Payment Methods 52

OPEXEngine

DECEMBER 17, 2019

My experience reinforces the fact that SaaS business model variants and approaches to measuring performance via metrics are still very much undefined. The Value of Benchmarking. Using current benchmarks, you’ll typically see that the mean gross margin for SaaS companies seems to coalesce around 77%.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40

Clouded Judgement

AUGUST 2, 2023

The post was a qualitative review of the IPO process, as well as a quantitative review benchmarking the key pieces of an IPO. The benchmarking was not a review of business metrics (I did some of that benchmarking in this post ), but rather IPO metrics. And it goes well beyond simply looking at growth rates.

Cloud 49

Cloud Marketing Banking Pricing 49

Baremetrics

JULY 21, 2021

MRR as a SaaS metric is pretty straightforward , but there are some nuances that you'll want to take into consideration depending on your business model. As a business metric tool, Baremetrics provides insight into your monthly recurring revenue and other significant trends. What Are the Net MRR Growth Rate Industry Benchmarks?

Benchmarks 98

Benchmarks SaaS Payments Payments Churn 98

ChurnZero

MAY 2, 2024

The 2024 B2B SaaS Benchmarking Survey by SaaS Capital is the most comprehensive and up-to-date source of its kind for SaaS and customer success leaders who want to know where they stand compared to peers and competitors. To find out more about the survey, and see more research and benchmarking data, visit SaaS Capital here.

Benchmarks 52

Benchmarks B2B SaaS Technical Review 52

Unbounce

JUNE 21, 2022

Head over to the Conversion Benchmark Report to learn more about industry benchmarks. Abyss Scuba’s unique business model predominantly relies on returning customers rather than looking for a steady stream of new ones. And he doesn’t even break a sweat doing it. Way more conversions.

Business 140

Business Travel Benchmarks AI Search 140

Tom Tunguz

NOVEMBER 30, 2015

Later stage investors like mutual funds and hedge funds, simply have to break-even on their investments to perform similar to the S&P500, a common benchmark, which is up just 1.65% for the year. At a blended valuation of $100M post-money, a Series A investor in a $1B company at IPO or sale records a 10x gain. There will be flameouts.

Transportation 100

Transportation Scale Benchmarks Business Model 100