SaaStr

APRIL 3, 2021

They should be adding more new bookings that you in most cases. DigitalOcean is growing more slowly than its mega competitors Azure, AWS, etc. You’re starting from a smaller base, with a unique competitive advantage of some sort. You have to be growing faster on a percentage basis than they are. But growing more slowly.

Azure 211

Azure Headcount AWS Education 211

SaaStr

MAY 12, 2019

We all know this from AWS and Twilio on down, but Fastly is a visceral reminder. If Fastly grows say 35% this year, that’s +$70m in bookings, or ~$1.25m per rep (very roughly). It’s also a great one to learn from, at $200m+ ARR ($45.5m 5+ learnings for founders: Developers control a lot of spend today.

Outsourced Development 225

Outsourced Development AWS Retention Enterprise 225

Andreessen Horowitz

APRIL 30, 2024

And so when Amazon called me and they’re like, “Hey you want to come with us and do you want to actually start the mobile services, backend business within AWS?” David: Maybe you can talk about that transition, coming from a business like AWS to financial services, which I think was new for you.

Development 104

Development Technical Review AI AWS 104

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. With his latest book, Staff Engineer , Will is hoping to answer all of these questions. Since we last spoke to you, you’ve published not one but two books. What is a staff engineer?

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

MAY 19, 2019

Here are a few: All the way until $600m+ ARR, the majority of Xero’s new bookings and revenue still came from Australia and New Zealand! Gross margins have grown to best-of-breed at 83%, after a migration to AWS and more automation in customer support. What lessons can we learn from this huge Kiwi SMB success, for other founders?

SMB 226

SMB Customer Lifetime Value AWS Churn 226

Clouded Judgement

AUGUST 11, 2023

“New logo and new product bookings and deal cycles haven't been impacted by the period of optimization and we continue to see healthy growth on the sales side. From a new logo bookings perspective, we had our largest Q2 and second largest quarter ever, only behind the seasonally larger Q4 2022.”

Cloud 130

Cloud Trends Azure GCP(Google Cloud Platform) 130

User Pilot

MAY 10, 2023

Amazon grants its AWS customers access to its recommendation engine to help them personalize their user experience. To learn more about how Userpilot’s AI integrations save you time and effort, book a demo today. It’s also available across different product categories, including movies, books, music, news, etc.

Artificial Intelligence 68

Artificial Intelligence AI Search AI Machine Learning 68

Clouded Judgement

SEPTEMBER 15, 2023

AWS growth seems to be re-accelerating, and qualitative feedback from a number of companies in Q2 (especially those with July quarter ends) suggested new customer bookings conversations were picking up. And I think we got some hints in Q2 that re-acceleration may be a quarter or two. We also saw net new ARR pick up in Q2.

Software Review 130

Software Review Cloud Software AWS 130

Audacix

SEPTEMBER 20, 2022

How to protect your cloud console with GCP/Azure/ AWS cloud console pentests. Book My Discovery Call Get AppSec Checklist. On this 30-minute discovery call we will first ask you where you want to go with your application security structure. When you should conduct SaaS pentests / mobile app pentests to solidify your security posture.

Software Development 52

Software Development GCP(Google Cloud Platform) Development Software 52

The Marketing & Growth Hacking Publication

FEBRUARY 23, 2019

Sell Your Books, Products, and Services With Guest Interviews Becoming an interview guest is easier than you might think! IF you can convince the writer to add: your name, your book name or even your website into the article, you are off and running. Less of a fit if you write fiction books. month including book cover or photo.

Branding 40

Branding Growth Hacking Interviewing AWS 40

User Pilot

FEBRUARY 15, 2024

Book the demo! The data is stored in AWS (for 2 years only), so you don’t own it. If you want to find out more about the Userpilot<>Salesforce integration, book the demo! Salesforce Inbox, an add-on tool, integrates email and Salesforce functionalities to improve sales efficiency. Want to find out more?

Cloud 95

Cloud Engagement AWS Data 95

Clouded Judgement

MARCH 31, 2023

The majority of COGS (revenue less COGS = gross profit) fall in hosting costs (ie AWS), and some customer support. Companies could end up hiring less SDRs but booking more sales demos. The gross margin profile dictates how much you can spend on operating expenses to ultimately generate free cash flow. What do I mean by this?

Cloud 130

Cloud Sales Hiring AI Headcount 130

Baremetrics

DECEMBER 7, 2023

Automating the categorization of your recurring expenses will enable more accurate financial projections and faster closing of the books. I don’t really care how much I pay Google as a whole, but I do care how much our hosting costs are on Google vs AWS. Category: Marketing: Advertising.

Banking 52

Banking Outsourcing Services SaaS Payments SaaS 52

Baremetrics

DECEMBER 7, 2023

Cost of Revenue Examples Hosting AWS / Google Cloud / Azure Payroll – Customer Support Service Delivery Costs Twilio, Sendgrid Merchant Fees Stripe, Braintree You should also include software that helps your support team, such as Help Scout, or your Devops, such as CircleCI. And remember. SaaS Cost of Revenue = Hosting and Support.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

Audacix

JULY 28, 2022

A cloud server, like an AWS EC2 instance, is still a server. The only difference is that it is sitting in AWS' datacentres, rather than in your office. Everything that you read here is relevant to you whether you host your own web applications or use a cloud platform like AWS. Get Cyber Chief Free Trial Book A Discovery Call.

Cybersecurity 52

Cybersecurity Underperforming Technical Team AWS Scale 52

Intercom, Inc.

SEPTEMBER 12, 2018

We chase after potential leads trying to qualify them, we spend a lot of time trying to book meetings and give demos, we spend an awful lot of time simply trying to make a value driven discussion happen at a later date. Second, sales teams spend a lot of time doing laborious, repetitive tasks that don’t always result in much value.

Sales 144

Sales Payment Features AWS Subscription 144

Scytale

FEBRUARY 18, 2024

SOC 2, ISO 27001, ISO 27017, PCI DSS, NIST CSF, NIST 800-53, NIST 800-171, FedRAMP, AWS FTR, MVSP, OFDSS, GDPR, HIPAA, CCPA, ISO 27701, ISO 27018, Microsoft SSPA, USDP, SOX ITGC, Cyber Essentials, Essential 8, Custom Frameworks The ISO 27001 Bible Everything you need to know about compliance!

compliance 52

compliance Scale Systems Review Technical Review 52

Tom Tunguz

FEBRUARY 25, 2013

This is as true for their books business as their infrastructure business, AWS. Amazon operates its businesses at very close to break-even, zero net margin, to win the greatest share and prevent competition from undercutting them.

Acquisition 100

Acquisition Pricing AWS Startup 100

OpenView Labs

MARCH 16, 2021

AWS takes this a step further by allowing a customer to commit in advance, but still pay for their usage as it happens. Their main KPI is often new committed bookings. While the sales team is trying to get new committed bookings, paying sales reps based on bookings can create the wrong incentives.

Pricing 52

Pricing Payments SaaS Payments Payment Solutions 52

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. This category includes the cost for our team salaries, payroll taxes, and benefits such as health insurance, employer contributions to 401k and pension plans, and continuing education (like conferences, free books, and coaching!).

Merchant Services 76

Merchant Services Payment Services Payment Features Payments 76

Sales Hacker

DECEMBER 3, 2019

Don’t Judge a Book By Its Cover – Confirmation bias is a data-driven decision maker’s worst enemy. The content that resonates best with buyers discusses issues and tells great stories, says Cameron Tanner at AWS. 20% increase in bookings by rep. Only 3% of men are 6’2″ or taller, but 30% of CEOs are 6’2” or taller.

Sales Enablement 84

Sales Enablement Artificial Intelligence Branding Sales Hiring 84

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

Intercom, Inc.

JANUARY 12, 2022

. “[Our research] opened up new markets for this product without them having to go through the other kinds of experimentation they were originally planning” After doing a bunch of analysis and digging into it, they realized the videos were too slow in certain countries because of where their data centers or AWS environments were located.

Data 151

Data Airlines AWS Underperforming Technical Team 151

SaaStr

DECEMBER 20, 2019

” Manny Medina: And there would absolutely be a talk about how we built this workflow that allows us to book 10x more meetings. Manny Medina: So you can argue that a seller that is very experienced and gets a book of business, so for instance, if you were to look at the traditional industries. Is it your book of accounts?

Scale 145

Scale Sales Hiring Construction Education 145

BetterCloud

APRIL 15, 2020

AWS was launched in 2006, and the term “DevOps” was first used in 2009. We run Okta and most of our apps are run in AWS and GCP, so it wasn’t too difficult for us. Check out www.bettercloud.com/saasops for in-depth webinars, books, success stories from SaaSOps practitioners, and more. All of this is SaaSOps.

Management 52

Management GCP(Google Cloud Platform) AWS SaaS 52

FastSpring

MARCH 10, 2023

So it is not only it’s not only a tourist book, it is only it’s an integrated calendar and you can linking things together. We have one application where you have your address books, your calendar and your emails. And I would say I have what one thing I’ve learned from book was was write down your your company values.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

InsightOutData

AUGUST 6, 2021

Types of Data Visualizations In the book, Good Charts: The HBR Guide to Making Smarter, More Persuasive Data Visualizations , Scott Berinato talks about four types of visual communication, based on purpose: 1. Idea Illustration: Some visualizations help represent abstract ideas and categorize them.

Data 52

Data Government AWS Communication 52

OpenView Labs

MARCH 4, 2021

In 2017 the company shifted to a usage-based model where doctors pay based on each new patient booking. While this price point was considered cheap for some, others found it extremely expensive given the results they were seeing. Churn has since decreased by 50%. More on usage-based pricing. Dive into the Usage-Based Pricing Playbook now.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

User Pilot

FEBRUARY 21, 2023

Book the demo! To find out more about how Userpilot can help you make data-driven decisions, book the demo! In contrast to Pendo, both Heap and Userpilot display data in real-time , but only Userpilot has the engagement layer necessary to trigger contextual in-app experiences. What to look for in a product analytics tool?

Software Review 97

Software Review Underperforming Technical Team Technical Review Systems Review 97

Audacix

MAY 11, 2023

Yes, Book My Demo Other paid vulnerability scanning tools Tenable.io Great, Book My Demo How can software teams implement vulnerability management processes frictionlessly in their SDLC? Get Cyber Chief Demo Book My Discovery Call Cyber Chief is a game changer for software teams that want to take control of their appsec.

Underperforming Technical Team 52

Underperforming Technical Team Software Cloud Software Engineering 52

Chart Mogul

JUNE 23, 2022

You might be hard-pressed by your AWS bill but you’re not going to start replacing the engine to lighten the load mid-flight. Book your ChartMogul demo now. If you think about your DevOps, moving from one cloud infrastructure setup to another is quite a demanding task that requires resources and manpower.

SaaS 52

SaaS DevOps as a Service Marketplace as a Service Forecasting 52

OPEXEngine

JANUARY 11, 2022

Some companies can estimate the contract value at the time of booking, however, most cannot. For example, technology companies like AWS, GCP, and Snowflake offer no contracts for customers interested in using their self-service option or beta-testing the solution. These contracts are very common in ‘revenue share’ models (i.e.,

Pricing 52

Pricing Payment Solutions Outsourced Development Compensation 52

ChurnZero

MARCH 31, 2022

tech ops, AWS, technical support). book of businesses) were divided perfectly fairly. A: First, you need to separate subscription cost of goods (COGS) from overall COGS. The latter includes professional services COGS, whereas the former is the pure cost of running the services (e.g., A: So hard. Then, the answer is 105%.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

OpenView Labs

JANUARY 29, 2020

In his book, Free , Chris Anderson explains that Freemium works on the 5 Percent Rule – where 5% of premium customers support the remaining 95% of free users. In their freemium plan, AWS offers a year’s worth of micro instance for free – a time-bound freemium model. Learn how they and other successful freemium companies make it work.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Sales Hacker

APRIL 5, 2018

I’ve also had my fair share of awful demos, discovery calls, and bad negotiation tactics. Well, there are common objections, or “Buyer Scripts” like Jeb Blount alludes to in his book “Sales EQ” And then there’s just about everything else a prospect says while they’re on the phone. What’s an objection?

Sales 72

Sales AWS Pricing Communication 72

Audacix

NOVEMBER 14, 2023

AWS, Azure or GCP. Book a demo to learn more. Get a Cyber Chief Trial Account Book My Discovery Call This automated vulnerability testing tool can scan web applications even behind the login credentials page, helps you automate end-to-end API security as well as helps you secure your cloud platform console, eg. Sounds too good?

Underperforming Technical Team 40

Underperforming Technical Team GCP(Google Cloud Platform) Mobile Cloud 40

Neil Patel

SEPTEMBER 3, 2020

In general, companies focus their attention on a few specific goals, such as these listed on Google’s website : Get more calls to your business: Use this goal to book appointments, schedule a job, get customers, on the phone, or close a deal. Are you looking for a certain number of bookings? Make the requirements specific.

Outsourcing Services 131

Outsourcing Services Advertising Transportation Customer Lifetime Value 131