Buffer Resources

NOVEMBER 7, 2024

In this article, I will share the competitive analysis framework my team and I have developed (through weeks of research and dozens of iterations), and give you some tips on where to look for data that isn’t publicly available so you can have a competitive advantage. Customer acquisition 4.7. Key topics 3.4.

Social Media 123

Social Media Underperforming Technical Team Technical Review Sales Hiring 123

Sales Hacker

MAY 9, 2025

They kept the focus on the core value proposition of helping teams write, plan and collaborate to create better workspaces, while still having the AI inclusion. Bad: We use AI to streamline sales workflows. One tool where teams can: create strategy, build pipeline, track tenders and win bids.

AI Search 85

AI Search AI Scale SaaS 85

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. We want to take you through the cloud journey over the last several years. Now, the cloud index fell along with it. If you go back to before 2014, what you see is the power of the cloud.

Sales Hiring 229

Sales Hiring Scale Payments Cloud 229

SaaStr

AUGUST 20, 2019

In this session, Anna and Sameer will highlight SendGrid’s journey from growth stage through acquisition and why focusing on people and culture is mission critical to success as a company goes through the scaling process. I’m Sameer Dholakia, CEO of now Twilio SendGrid as of Friday after our completed acquisition.

Scale 150

Scale Acquisition Scaling Sales Hiring 150

SaaStr

JANUARY 24, 2024

Mark Roberge , SaaStr fan-favorite and Co-Founder and Managing Director of Stage 2 Capital brought together some of the top CROs in SaaS during the SaaStr Annual to share some of their greatest learnings and pivotal moments leading some of the Cloud 100 SaaS companies. The bad news is it wasn’t driving the results they wanted.

Scale 268

Scale Sales Hiring Scaling Revenue 268

User Pilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

SaaStr

FEBRUARY 26, 2019

Join Qualtrics Co-Founder and CEO alongside SaaStr Founder and CEO Jason Lemkin as Ryan reflects on the survey software maker’s acquisition by SAP this year. It’s going to change how everyone thinks about cloud and SaaS for ever. Ryan Smith: The backstory here is we turned down an acquisition offer for $500 million in 2012.

Acquisition 155

Acquisition Sales Recruiting Scale Sales Hiring 155

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Lets dive in! Today, Salesforce is positioned as the enterprise CRM leader.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Teamgate

JUNE 11, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Great for small to medium teams with a pay-as-you-go pricing model. Ideal for teams needing real-time insights and distributed system support. Best for teams managing complex microservices.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

Tom Tunguz

MAY 25, 2017

Determining how to compete is a critical part of developing a startup idea. To do that, a startup must understand where opponents are strong, and where they are weak. By attacking the weak points and matching them to customer needs, a startup creates maximum leverage. The Azure team has built products to leverage that strength.

Startup 100

Startup Underperforming Technical Team Strategy Azure 100

Intercom, Inc.

JULY 28, 2022

Those line charts showing fast-rising user acquisition or explosive ARR have been synonymous with the industry over the past decade. By the time he left to join Google Cloud as EMEA VP of Operations and Customer Growth, Salesforce had around 17 billion dollars in revenue and almost 50,000 employees.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

Aaron Beashel

OCTOBER 31, 2016

Alex co-founded the well-known SaaS company Desk.com before selling it to Salesforce and becoming the VP of Service Cloud (their second largest business unit, behind Sales Cloud). It was game-changing for the company, and for each team that implemented it. How to create a V2MOM framework for your company or team.

Scale 100

Scale Underperforming Technical Team B2B Marketing 100

Stax

MARCH 18, 2025

Customer acquisition cost. Improve your customer acquisition cost A huge part of your budget goes towards converting customers. While you want to spend enough on your customer acquisition cost to increase your customers’ lifetime value, there’s a fine balance that needs to be struck to achieve optimal SaaS growth.

Scale 117

Scale Payment Services Payments SaaS Payments 117

FastSpring

DECEMBER 7, 2023

“This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions. As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

How To Buy Saas

JUNE 26, 2025

ProProfs Knowledge Base is an easy-to-use, cloud-based knowledge management tool designed to help organizations build online FAQ pages, help centers, user manuals, internal knowledge repositories, and more. Internal Knowledge Base for Employees: Develop a private, cloud-based knowledge repository for your employees.

Technical Review 52

Technical Review Software Review Systems Review Management 52

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. As such, they can face less competition because of the high barrier of entry that comes with developing specialist SaaS products.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

User Pilot

AUGUST 30, 2024

What are the different marketing research methods product marketing teams can use to inform their strategies? Its goal is to help make informed decisions about product development , marketing strategies, pricing, and customer acquisition in SaaS companies. This is the main question the article answers. Let's dive right in.

Market Research 101

Market Research Marketing Strategy Underperforming Technical Team 101

User Pilot

MARCH 5, 2025

Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.

Software Review 52

Software Review Engagement Software Scale 52

User Pilot

JUNE 28, 2024

TL;DR Self-service analytics is a business intelligence (BI) approach that empowers users to access, analyze, and interpret data without relying on IT or data teams. Here are some top tools to consider: Userpilot : Best in-app analytics tool for product teams. Track customer acquisition data code-free with Userpilot.

Underperforming Technical Team 104

Underperforming Technical Team SaaS Artificial Intelligence Data Analysis 104

Sales Hacker

APRIL 25, 2019

Outsourced Sales Development. Customer acquisition drives revenue, and revenue becomes your means of growth. Without a sales development team, you can find yourself struggling when it comes to pipeline generation. The Four Costs of In-House Sales Development. Software is a big part of sales development.

Outsourcing Services 96

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 96

SaaStr

JULY 1, 2020

She manages a huge global team. There’s not that many people that have been the first salesperson in to managing a global footprint at a cloud leader. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Four, people in the sale?

Merchant Services 253

Merchant Services Scale Sales Recruiting Sales 253

Sales Hacker

FEBRUARY 7, 2018

Historically, growth of a sales team was based on the revenue starting with $0M on day 1 of the year. However, in a SaaS model , the customer acquisition team can grow revenue to $1M in year 1. If the same team keeps performing at the same growth it will achieve $2M in year 2 – whilst the renewals come in at 100%.

Scale 100

Scale Growth Hacking Scaling Sales Hiring 100

User Pilot

DECEMBER 5, 2023

A product design team includes specialists in UX design, graphic design, industrial design, research, prototyping, and data analysis. Next, research the market trends and competitors to identify their strengths and weaknesses. Gradually develop more complex prototypes. Keep testing and experimenting to further refine the design.

Underperforming Technical Team 95

Underperforming Technical Team User Experience Interviewing Market Research 95

Audacix

SEPTEMBER 14, 2022

For cloud-hosted corps with 250 employees and a single location, gap investigation costs around $5700, but if this is the only aspect of your ISO 27001 preparation that you get help with then it's worth it - because it could make or break your project. Want my team to show you how to put a scaleable application security structure in place?

Underperforming Technical Team 95

Underperforming Technical Team Cybersecurity SaaS Systems Review 95

OpenView Labs

AUGUST 27, 2020

Product led growth (PLG) is an end user focused model that relies on the product itself as the primary driver of customer acquisition, conversion and expansion. This phenomenon is commonly seen in a few markets: productivity tools (think Calendly , Notion , Zapier or Airtable ) and developer tools (think Datadog , Twilio or Atlassian).

Underperforming Technical Team 98

Underperforming Technical Team Scale Cybersecurity Social Media 98

Baremetrics

AUGUST 23, 2021

You need to have a strategic approach that includes identifying your market fit, developing appropriate positioning and marketing strategies, and measuring performance. Develop Marketing and Sales Strategies Marketing strategy 1. You have a highly skilled and competent team that keeps coming up with new product ideas.

Strategy 104

Strategy Scale Payment Features Software Review 104

User Pilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. A high retention rate means you earn more from each user while cutting acquisition costs. Complex onboarding: 74% of users abandon an app after a poor onboarding experience. However, timing is everything.

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

Sales Hacker

NOVEMBER 25, 2019

From there, he helped scale a team of 150 at AdRoll, before becoming CEO and President at TalkIQ, which was acquired by Dialpad. How to develop your frontline managers [15:54]. He was also CEO and president of TalkIQ, and he led that company through its acquisition by Dialpad. We have 3 different products: Cloud Telephony.

AI Search 96

AI Search AI Sales Hiring Scale 96

ProfitWell

MARCH 2, 2020

times as much money, according to this Annex Cloud report. When a customer encounters an issue with a product or service, they’ll reach out to a customer service/support team to resolve them. That helps you decrease the potential for voluntary churn due to poor product experience or lack of success. Easier customer acquisition.

Customer Success 72

Customer Success SaaS Payments Strategy Payment Services 72

Sales Hacker

DECEMBER 7, 2021

He’s been through two IPOs and a one-and-a-half-billion dollar Microsoft acquisition. Outreach allows you to commit to accurate sales forecasting, replace manual processes with real-time guidance and unlock actionable consumer intelligence that guides you and your team to win more often. Hersh is based in the San Francisco area.

Branding 103

Branding Technical Review Underperforming Technical Team Sales Hiring 103

User Pilot

JUNE 24, 2024

How can product teams choose the best strategy. How to develop a growth strategy. A well-defined product growth strategy can help you increase customer satisfaction and retention, reduce customer acquisition costs , and develop a competitive edge. If so, you’re in the right place! Let’s dive right in!

Strategy 59

Strategy Underperforming Technical Team SaaS Onboarding 59

OpenView Labs

SEPTEMBER 17, 2019

SaaS companies now report having more competitors than ever and higher customer acquisition costs compared to previous years. Lack of segmentation leads to weak product-market fit. They help customers discover new use cases, implement deeper integrations and perhaps switch to a team account with an invoice.

Benchmarks 58

Benchmarks Scale Underperforming Technical Team SaaS 58

Sales Hacker

SEPTEMBER 29, 2020

They sell that product to general councils, operations teams, and deal desks. They sell that product to general councils, operations teams, and deal desks. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. We went through an acquisition and we got bought.

Scale 117

Scale CTO Hire CTO Coach Scaling 117

OPEXEngine

AUGUST 9, 2022

A Bain survey of sales operations executives, in partnership with Research Now SSI, found that only 43% of sales organizations develop plans for a recession well in advance of it. Yet too many sales teams use outdated practices in making account and territory assignments. Zero-base sales capacity. Know when to walk away.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

How To Buy Saas

DECEMBER 1, 2020

In this type of software, you use the potential of cloud storage so that the users can use or access these apps from any location. Talk to these webmasters or team and get your saas listed. A lag in loading can degrade the user experience and also give a bad impression to a saas buyer. What is SAAS marketing? Howtobuysaas.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

OpenView Labs

AUGUST 6, 2019

I don’t know your company’s story, but I’m guessing it went like this: Jane heard about Slack from a friend, so she signed up and started using it with her team. Virtualization eventually drove software out of the data center and into the cloud. Executives are usually looking to increase ROI by improving an underperforming KPI.

Sales Hiring 75

Sales Hiring Software Merchant Services Underperforming Technical Team 75

OpenView Labs

MAY 5, 2021

Many companies are strategic consumers of open-source software as a means to reduce the burden on their software engineering team to build everything from the ground up. On-premise (or “cloud-prem”) is still a thing. Open-source communities typically fall into one of two buckets: user communities or developer communities.

Business 64

Business SMB Scale DevOps as a Service 64