SaaStr

APRIL 28, 2025

And come see so many more great convos like this at 2025 SaaStr Annual + AI Summit on May 13-15 in SF Bay , including the CEOs and CXOs at vertical SaaS leaders ServiceTitan, Clio, MangoMint, Owner and so many more! Sekar emphasizes CAC payback period as the single most important metric for product leaders to track. The Five Lessons 1.

Scale 260

Scale Transportation Scaling SMB 260

SaaStr

FEBRUARY 7, 2025

At SaaStr AI Day 2025, Jim Palmer, Dialpad’s Chief AI Officer (and co-founder of TalkIQ, which Dialpad acquired), shared the tactical playbook they used to build and scale their AI capabilities. Domain Data Is Your Secret Weapon Dialpad’s massive advantage comes from their 8 billion minutes of processed conversations.

AI 237

AI Scale Government compliance 237

SaaStr

MAY 28, 2025

Timing and Market Conditions Matte r The B2B software companies that went public in 2024-2025 (ServiceTitan, SailPoint) have shown more mixed results compared to some earlier debuts, potentially reflecting changing investor sentiment toward B2B SaaS valuations. Somewhat smaller IPOs are possible and the market is good with them.

Technical Review 170

Technical Review Software Review Cybersecurity Advertising 170

SaaStr

MARCH 16, 2025

And see everyone at SaaStr Annual 2025, May 13-15 in SF Bay!! ” – Alex Rosenblatt The Channel-First Approach That Actually Works Instead of the everything-at-once approach, Rosenblatt advocates for a methodical, data-driven methodology: 1. Schedule regular deep dives into performance metrics to maintain your edge.

Scale 215

Scale Sales Hiring Scaling Marketing 215

SaaStr

FEBRUARY 2, 2025

A huge congrats to Team @owner for a record start to 2025!! Join @owner pic.twitter.com/zaiPTpMEbM — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) February 1, 2025 Sarah Du, CEO Alloy Automation Sarah Du is the CEO of Alloy Automation, a Series A company backed by Andreessen Horowitz. New restaurants up +31% in 1 month!

AI 194

AI Technical Review Artificial Intelligence Systems Review 194

SaaStr

JUNE 14, 2025

The Data Doesn’t Lie: SaaS Growth is Fundamentally Slowing We’re witnessing something unprecedented in the SaaS world. This isn’t just a statistic—it’s a fundamental shift that explains why your growth metrics don’t look like they did in 2019.

AI 241

AI Cloud Software Review Underperforming Technical Team 241

SaaStr

MAY 19, 2025

We’ll do deep dives on all the SaaStr + AI Summit 2025 speakers soon! They had to keep all the data on premise… Get out of my office.” As one top Cloud executive noted at SaaStr 2025: “Our core is strong and gets stronger… but the thousand small competitors are better than ever.”

AI 196

AI Technology ChatGPT Cloud 196

Buffer Resources

MAY 13, 2025

Think emails in your inbox, glitter on a Mother’s Day card, hot sauce… That applies to social media metrics, too.  Not all social media metrics are created equal, and which ones to focus on comes down to your specific social media goals. What are social media metrics?   You might be surprised to hear it.

Social Media 111

Social Media Metrics Branding Engagement 111

SaaStr

MAY 21, 2025

link] — Akshay Krishnaswamy (@hyperindexed) May 5, 2025 5 Interesting Learnings: 1. Adjusted Free Cash Flow Margins Have Nearly Doubled Palantir reported adjusted free cash flow of $370 million in Q1 2025, representing a 42% margin. 24% GAAP profit margins! We are early. The company now sits on $5.4 billion and $1.8

Artificial Intelligence 143

Artificial Intelligence Government AI Benchmarks 143

How To Buy Saas

JUNE 18, 2025

The global AI race is heating up as nations race to develop full-stack AI systems – integrated pipelines from data and hardware to models and applications. For SaaS and tech firms, the message is clear: mastering the full-stack AI (data pipelines, compute, ML models and application layers) is critical for innovation and growth.

AI 69

AI Scale Technical Review Software Review 69

SaaStr

APRIL 27, 2025

VC Deals in 2025 Off To Same Pace as 2024. The Top 10 Customer Success Metrics Investors Care About in 2025 with Gainsight CEO Nick Mehta #3. The Real Data on What it Takes to Go Big and Eventually IPO with Meritech Capital #5. Forge: The Secondary Markets for Hot Start-Ups Are Back! AI Cant Sell Yet. Per NVCA #4.

AI 136

AI B2B Enterprise Customer Success 136

SaaStr

MARCH 12, 2025

And see everyone at 2025 SaaStr Annual, May 13-15 in SF Bay for 300+ more sessions, workshops, and braindates like this! “Marketing is fluffy and unmeasurable” – Unlike sales, which has clear metrics like quota attainment, founders often believe marketing can’t be measured.

Sales Hiring 190

Sales Hiring Marketing Technical Review Underperforming Technical Team 190

Chart Mogul

JUNE 16, 2025

So what if you could also chat with your SaaS metrics? So what if you could also chat with your SaaS metrics? It lets you connect your ChartMogul account to AI tools that support the Model Context Protocol (MCP) and enables natural language access to your subscription data.

Data 59

Data Revenue Customer Lifetime Value AI 59

Sales Hacker

JUNE 13, 2025

Metrics mattered, but not nearly as much as momentum. 2025 is a different world. The venture market in 2025 is more bifurcated than ever. At the Series B stage, Q1 2025 saw more total capital raised than previous quarters, despite fewer deals closing. The median pre-money valuation in Q1 2025 is $16.1M

AI Search 86

AI Search Sales Hiring Sales Recruiting Scale 86

The Moz Blog

JUNE 10, 2025

Moz Data Power your SEO strategy & AI models with custom data solutions. Moz Local Let your business shine with Listings AI Learn more Free SEO Tools Domain Analysis Get top competitive SEO metrics like DA, top pages and more. Link Explorer Explore over 40 trillion links for powerful backlink data.

Branding 87

Branding AI Search Scale AI 87

How To Buy Saas

MAY 21, 2025

In the fast-paced hiring landscape of 2025, an Applicant Tracking System (ATS) has become an essential tool for companies of all sizes and sectors. In this guide, well explore the best applicant tracking systems of 2025 , covering both cloud and on-premise options, their key features, pricing, pros/cons, and ideal use cases.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

SaaStr

JANUARY 3, 2023

The reason: it provides abundant data and can help drive insights while optimizing the entirety of the customer lifecycle from PLG to sales-led growth. . Each channel, function, and team has different goals, metrics, and KPIs. Gartner predicts that 75% of the highest growth companies will need to deploy revenue operations by 2025.” .

Enterprise 261

Enterprise Sales Sales Funnel Compensation 261

SaaStr

JUNE 5, 2020

Few folks have more data than Nathan Latka and he offers up some insights on how to properly leverage up in SaaS. I argue that standard saas metrics make it possible for founders to scale using debt capital (production capital thats cheaper) instead of solely relying on venture capital (financial capital thats more expensive). .

Venture Capital 273

Venture Capital Technical Review SaaS Scale 273

How To Buy Saas

FEBRUARY 25, 2025

A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. Mobile App Fully-featured mobile app (iOS/Android) for on-the-go access to CRM data, though initial setup of whats viewed may need config. Add-ons like Tableau CRM for big data analysis.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Kellblog

NOVEMBER 6, 2024

Our ostensible topic was What Really Matters in SaaS in 2025, but we ended up having a wide ranging and fast-paced conversation about many things, including: Will 2025 be the year of IPOs for PE-backed companies? What metrics are PE sponsors looking for in mid-market software acquisitions?

Headcount 72

Headcount AI Generative AI Acquisition 72

Sales Hacker

NOVEMBER 15, 2024

Use performance metrics to ensure skills are being actively developed: Track manual outreach activity for new hires and periodically for tenured reps. Hold reps accountable for maintaining these skills through metrics and performance reviews. Measure discovery call depth and identify gaps in how questions connect to buyer needs.

Scale 110

Scale Outsourcing Services Technical Review Sales Recruiting 110

Sales Hacker

MAY 30, 2025

Metrics that once clashed, like MQLs vs. Closed Won, begin to move in sync. In fact, research from the 2025 State of Sales & Marketing Alignment report by Mutiny found that teams with misalignment are 2x more likely to miss revenue targets, while fully aligned teams are 2.3x Bi-weekly : Funnel metrics and campaign audits.

Scale 104

Scale AI Search Technical Review Systems Review 104

Blulogix

JUNE 17, 2025

Most SaaS companies are simply not operationally equipped to handle it—and that’s exactly what the 2025 MGI Research Agile Billing Top 50 Buyer’s Guide just confirmed. No Data Mediation Layer SaaS businesses often generate usage data from APIs, application logs, user actions, or third-party systems.

Payment Features 52

Payment Features Systems Review Software Review AI Search 52

Blulogix

MARCH 12, 2025

By BluLogix Team The Future of Monetization: Why Usage-Based Billing is the Key to Scalable Growth Introduction Introduction Subscription models have dominated the digital economy for years, but in 2025, usage-based billing is emerging as the smarter, more scalable approach. Automate Billing & Invoicing to prevent revenue loss.

Payment Features 59

Payment Features AI Search B2B AI 59

User Pilot

MAY 27, 2025

It’s what you do with the behavior data your app collects. And by behavior data, I dont mean installs (thats the easy part). Mobile app tracking captures data on how users interact with your app, including actions such as screen views, button taps, session length, and feature usage. What is mobile app tracking?

Mobile 96

Mobile Retention Payment Features Onboarding 96

Sales Hacker

MARCH 1, 2025

Proprietary data, deep integrations, strong brand equity, and high switching costs make it difficult for competitors to replicate. Key metrics for evaluating a SaaS companys growth trajectory: Net Revenue Retention (NRR): >130% for growth-stage PLG companieshigh retention signals strong product-market fit. It has defensible moats.

Scale 64

Scale SaaS AI Search Sales Hiring 64

Blulogix

JANUARY 15, 2025

Lack of Visibility Partners often operate in a black box, with limited access to the data they need to make informed decisions. Offer Real-Time Insights Partners need data to succeed. Providing them with real-time insights into customer usage, performance metrics, and renewal opportunities empowers them to make proactive decisions.

Revenue 52

Revenue Scale Payment Features Pricing 52

Sales Hacker

FEBRUARY 3, 2025

Set core goals and bet on S-Curves Owners 2025 plan revolves around two key elements: Core Initiatives: A set of seven essential strategies that, if executed well, will drive the planned revenue growth (for Owner in 2025, 2x revenue growth). Too many companies change course too often adjust deliberately, based on data and feedback.”

Sales Hiring 65

Sales Hiring Scale AI Search Outsourced Development 65

SaaStr

JULY 2, 2024

2024 is the tale of two markets, so let’s get into some of the data. The most encouraging data was in Q3 and Q4 of 2022. Some other data points to rep attainment. Throughout 2024 and 2025, companies realize they cannot wait to get to an up round, so they’re going out and reckoning with a down round.

Venture Capital 300

Venture Capital Management Scale AI 300

Blulogix

FEBRUARY 14, 2025

Subscription models thrive on automation, accuracy, and data-driven decision-making and renewals should be no different. Unlock the Power of Renewals: Retain Customers, Maximize Revenue, and Streamline Operations Renewal Management The Future of Renewals: Intelligent & Data-Driven Renewals should never be reactive.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

Blulogix

FEBRUARY 12, 2025

Unlike simple revenue metrics, NRR tells you how well your business is retaining and expanding revenue from existing customers a critical factor in long-term success. Use Data to Predict Churn & Upsell Readiness Not all customers have the same renewal likelihood.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

ChurnZero

JUNE 6, 2025

In 2025, the top customer leaders are engineering retention by building systems that detect risk early, reinforce value continuously, and empower every team member to act. Find out more : 2025 SaaS benchmarks on retention and AI. Are your metrics aligned with your goals? the ability to go above and beyond 100%, unlike GRR).

Retention 52

Retention Strategy Benchmarks AI 52

BetterCloud

MAY 23, 2025

In 2025, a sprawling, ungoverned tech stack can quickly become a costly and unwieldy beast, hindering agility and draining resources. The average number of SaaS apps have declined by 18% from 2022 to 2024 State of SaaS 2025 1. With money on the mind, its no wonder that SaaS consolidation trends have continued.

Technical Review 52

Technical Review Strategy Government Systems Review 52

Blulogix

DECEMBER 25, 2024

Profitability insights, derived from advanced billing systems and data analytics, are essential for understanding which products, services, and customer segments drive the most value. Schedule a Demo Today Why Profitability Insights Matter Revenue is an important metric, but it tells only part of the story.

Systems Review 52

Systems Review Technical Review Software Review Forecasting 52

Tom Tunguz

JANUARY 21, 2025

Slide 1 Clearing: While data world consolidates, capabilities have exploded with AI. Content: AI is rewriting every rule about what’s possible with data Those two forces in tension will make for an exciting 2025 Slide 2 Clearing: My name is Tomasz Tunguz, founder and general partner at Theory.

Data 100

Data AI Search Scale Software Engineering 100

Buffer Resources

MARCH 4, 2025

Remember the days when ‘likes’ were the gold star metric on Instagram? Now, you’re spoiled for choice when it comes to the sheer volume of data available to help you measure the performance of your content. Impressions, views, comments, shares… It’s exciting — if a little overwhelming. 

Social Media 69

Social Media Metrics Benchmarks Pricing 69

Blulogix

JANUARY 2, 2025

Here’s how businesses can use integration to their advantage: Streamlining Operations Across Systems Billing integration connects CRM , ERP , and subscription management tools , ensuring data flows seamlessly across systems. These insights empower businesses to make data-driven decisions and adapt to market changes quickly.

Payment Features 52

Payment Features Payments Subscription Payment Solutions 52