SaaStr

MARCH 2, 2023

In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! We do this by mapping out risk or upsell opportunity with automated engagement results for every customer. At SaaStr, our partners are an integral part of our events.

Scale 258

Scale Technical Review Software Review Machine Learning 258

SaaStr

APRIL 27, 2023

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. Organizations using Bob are able to accelerate hiring, retain the best talent, and elevate employee engagement. Companies waste up to 30% of their SaaS spend.

Cloud 257

Cloud Scale Startup Sales Hiring 257

SaaStr

OCTOBER 13, 2022

In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Grab tickets here. .

GCP(Google Cloud Platform) 254

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 254

SaaStr

JANUARY 19, 2023

In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! The post Thanks to Cyclr, Gainsight, Globalization Partners, Greenhouse, and Vendr for Sponsoring SaaStr Europa 2023! Grab tickets here. With over $1.5B

Sales Hiring 258

Sales Hiring Scale Cloud Churn 258

SaaStr

JUNE 1, 2023

In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! Outreach is the only company to offer sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. Grab tickets here.

Scale 245

Scale Payments Payment Solutions Artificial Intelligence 245

Tom Tunguz

DECEMBER 3, 2023

These are the top 10 posts by engagement for 2023 at tomtunguz.com. The next five posts all mentioned major exits : Klaviyo, Loom, & the many take-privates in 2023. The Typical Startup Saw a 24% Increase in Sales Cycle in 2023. How Markets Value SaaS in 2023. Operating in the Dark.

Artificial Intelligence 192

Artificial Intelligence ChatGPT Generative AI AI 192

SaaStr

DECEMBER 15, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. The post Thanks to A-LIGN, Captivate Talent, Mozart Data, Mutiny, and Subskribe for Sponsoring SaaStr Annual 2023! appeared first on SaaStr.

Cybersecurity 49

Cybersecurity Data compliance AI 49

SaaStr

JUNE 24, 2025

Top quartile YoY ARR growth rates have remained essentially flat across most segments since 2023. ” These companies saw their top quartile growth rates jump from 78% in 2023 H1 to 93% in 2025 YTD—the only segment showing meaningful improvement. .” But there’s one bright spot that should give mid-stage founders hope.

Scale 184

Scale AI B2B SaaS 184

Intercom, Inc.

MARCH 28, 2022

That is, in order to stay competitive, businesses need to put customers first by creating engaging, personalized customer experiences. But in order to stay successful in this new landscape, businesses need to run with customer engagement in mind. But this is where many companies are struggling. Here’s what you need to know.

Scale 228

Scale Engagement Technical Review Business 228

SaaStr

OCTOBER 20, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. appeared first on SaaStr.

Scale 198

Scale compliance Healthcare Education 198

SaaStr

JUNE 6, 2025

When buyers do engage, they’re much more qualified but need faster, more technical conversations Bottom Line : The SaaS buying journey has been completely rewired by AI. Companies that adapt to smaller deals, AI-first discovery, and technical buyer requirements will thrive.

AI Search 144

AI Search AI Technical Review Software Review 144

SaaStr

MARCH 10, 2022

Be Back Bigger in 2023!! We’ll go bigger in 2023! There clearly aren’t enough VP candidates there, and not quite enough of an engaged community in SaaS. But it feels like it will be there in 2023. We’ll be back for the biggest, best SaaS Miami Meet-Up again in early 2023! Dominates, not B2B.

Technical Review 286

Technical Review B2B SaaS Engagement 286

SaaStr

JUNE 29, 2023

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. SaaS Market Snapshot In Q1 of 2023, Vendr gathered data on SaaS Spending and yielded some pretty interesting results. In 2023, prices are increasing for SaaS solutions.

VP of Engineering 286

VP of Engineering Trends Sales Hiring Cybersecurity 286

SaaStr

DECEMBER 26, 2022

As a marketer or software seller, you can lean into this trend by finding community, championing advocates, and showing up where your customers want to engage with your brand. . The rise of third-party buying . Software buying is increasingly moving beyond vendors. Previously, most buyers would make a purchase directly from the company.

Software Review 245

Software Review Software Azure Cloud 245

SaaStr

MARCH 18, 2025

Colin oversaw Wiz’s unprecedented growth from $0 to $100M ARR in just two years, helping the company achieve a $10 billion valuation and “decacorn” status by 2023. He now serves as President of Sublime Security.

Scale 176

Scale Sales Hiring Scaling Sales Recruiting 176

Buffer Resources

OCTOBER 3, 2024

“The most I’d pay a freelance writer for a 1,500 word article is __” — Brooklin Nash (@realBrookNash) February 24, 2023 This question can help him spark conversation with his audience on a broad topic, which will eventually lead to the discovery of unique content ideas. on Instagram Stories.

Social Media 132

Social Media Trends Forecasting Engineering 132

Sales Hacker

SEPTEMBER 29, 2023

Over the past year, we’ve had tons of founders ask where they should be prioritizing their marketing dollars and resources considering the wild economic year that 2023 has unfolded as. The annual Gartner 2023 CMO Spend and Strategy Survey was conducted in March and April 2023. Thanks for reading The GTM Newsletter!

Scale 125

Scale Marketing AI Search ChatGPT 125

SaaStr

JULY 15, 2022

And there’s still always at least a small but engaged group of customers looking for a better solution. Gartner is still predicting epic growth in CIO spend in 2023. Even if that market is slowing down a little bit of buying, in the aggregate, that shouldn’t stop you stealing 0.1% They are still growing like a weed.

Marketing 357

Marketing Startup Cloud Churn 357

SaaStr

FEBRUARY 14, 2024

You Mon Tsang, CEO and co-founder of ChurnZero, Colleen O’Sullivan, VP of Integrated Customer Experience at Hubspot, and Jason Lemkin, SaaStr founder and CEO, give their take on where the customer success industry is headed and shares data from the Customer Success Leadership Study done by ChurnZero at the close of 2023.

Customer Success 292

Customer Success Sales Hiring Scale Headcount 292

SaaStr

DECEMBER 31, 2022

In any event, thank you to everyone and anyone that is part of the SaaStr community — however you engage. Look for a lot more from us in 2023! But thanks in large part to the magic of SEO and our newsletter, the SaaStr Blog continues to grow. Much more soon!

Engagement 268

Engagement SaaS 268

SaaStr

NOVEMBER 16, 2023

So … #1 We all spend too much time on complaining customers and #2 We spend too much time looking at usage and even engagement metrics. jasonlk) November 13, 2023 A related post here: Measure Your Churn. They’ve already gone somewhere else. So pure usage meters don’t really work. They matter.

Churn 289

Churn Customer Success Metrics Engagement 289

Buffer Resources

FEBRUARY 23, 2023

In this post, we’ll cover the top seven insights from the 2023 State of Remote Work. Read the full report here: Read the 2023 State of Remote Work Let's take a closer look at what this year's report has to say about the state of remote work. We can prove this isn’t true.

Trends 135

Trends Communication Engagement 135

Buffer Resources

DECEMBER 21, 2023

It was so much fun looking back at the past year, so now I’m back to do it again for 2023! At Buffer, we use engagement rate and impressions as our base metrics, so I’ll be sharing the best posts on Buffer’s LinkedIn, Instagram, X (formerly Twitter), and TikTok for each of these metrics.

Social Media 128

Social Media Trends Engagement Metrics 128

SaaStr

JANUARY 12, 2023

So we’ve been doing SaaStr Annual’s since 2015, and we’re excited for the biggest and best SaaStr Annual 2023 ever, Sep 6-8 in SF Bay Area , as well as 5,000+ at SaaStr Europa 2023 in London in June. Now we sell a lot of sponsorships to these events — over 200 top-tier sponsors. So in we’re biased.

Scale 56

Scale Startup Scaling Branding 56

Buffer Resources

DECEMBER 20, 2023

To round up the year, we thought we'd run through the 11 most popular launches we released in 2023.   Over 1 million Buffer fans engaged with our AI launches this year.   Half a million Buffer fans engaged with this launch! New features AI Assistant 🤖 This was a big one. What's next?

ChatGPT 125

ChatGPT AI Mobile Engagement 125

SaaStr

JUNE 4, 2024

As a consequence of this very manual process, the output was a low volume of emails and engagement and a fairly high CAC. If we move forward to the end of 2019 towards 2023, that bottleneck of a huge SDR team starts to be identified and solved by platforms handling infrastructure and having ownership within sales but more sales ops.

Scale 285

Scale AI Marketing Advertising 285

Neil Patel

MARCH 14, 2023

Whether you are a social media marketer or a business owner, creating engaging content for your social media platforms is crucial to your success. In this article, I’ve partnered with the VistaCreate team to provide proven strategies that you can use to create more engaging content for your social media platforms.

Engagement 126

Engagement Social Media Branding Trends 126

SaaStr

MARCH 24, 2023

Is there still room for in-person events in 2023 and beyond? We look at the most efficient ways to drive revenue,” White says, explaining GUIDEcx’s decision to pursue live events in 2023. Since events have consistently produced results for GUIDEcx, they allocated resources to engaging prospects in person at tradeshows and other events.

Sales 245

Sales Technical Review Systems Review B2B 245

Totango

JANUARY 3, 2024

With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI. Plus, industry experts agree.

Software Review 119

Software Review Scale Customer Success Innovation 119

Buffer Resources

JULY 29, 2024

  YouTube Community Posts are another way the social media platform and video search engine are making YouTube a one-stop-shop for building an audience — a handy tool in your toolbox for keeping your subscribers engaged. This not only boosts engagement but can also grow your subscriber base. Nope, not anymore!

Social Media 106

Social Media Branding Engagement Subscription 106

Buffer Resources

SEPTEMBER 17, 2024

After digging into millions of posts sent through Buffer in 2023, we’ve pinpointed the best time to post on all major  social platforms  for maximum engagement.  The best time to post on LinkedIn for engagement The best time to post on LinkedIn for high engagement is generally between 9 a.m.

Engagement 133

Engagement Social Media Technical Advisors Technical Review 133

User Pilot

AUGUST 20, 2024

We chatted with Ann Marie McNamara, Beable’s Senior Product Manager, about how the company used Userpilot analytics and feedback features to enhance user experience and engagement. Most importantly, Beable realized they needed more effective ways to collect feedback and analyze their user engagement for better-informed decision-making.

Engagement 105

Engagement Education User Experience Customer Support 105

Unbounce

JANUARY 6, 2025

Capture interest using engaging content to encourage further exploration. Use this Unbounce template Quiz pages Quiz pages engage visitors with an interactive quizsometimes simple, sometimes complexthat leads to a call to action like entering an email in exchange for the results. The goal at this stage is to engage your prospects.

Sales Funnel 111

Sales Funnel Payment Methods SaaS Payments Payment Services 111

Neil Patel

JANUARY 18, 2023

With that in mind, here’s a look back at some big trends that made 2022 a wild year in search and the things that will make huge waves in 2023. The Search Engine Trends That Will Shape 2023. If algorithm updates and SERP elements influenced 2022 search, what does 2023 have in store? User behaviors are changing.

VP of Engineering 136

VP of Engineering AI Search Engineering Social Media 136

Buffer Resources

MAY 20, 2025

Our primary metric for this study was median engagement by hour, day, and content type. Posts published then had the highest median engagement — that is likes, replies, and reposts — across all the data we analyzed. Threads, which burst onto the scene mid-2023, now boasts around 350 million monthly active users.

Social Media 107

Social Media Data Engagement Trends 107