This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
This extreme revenue concentration shows Figma’s ability to create significant value for mid-market and enterprise customers—a small number of deeply engaged accounts drive the majority of revenue, indicating strong product-market fit at scale and pricing power within larger organizations.
How a 20-year-old company found its second wind in the AI era TL;DR : Palantir just posted 39% YoY growth in Q1 2025, marking a stunning turnaround from the 13% growth trough of 2023. The Deceleration That Had Everyone Worried Let’s be honest: by mid-2023, Palantir looked like it was losing steam. a loss in 2023).
98% NRR from Enterprise Customers, Down from 101% a Year Ago and 115% in 2023. Contact Center and Workvio (Employee Engagement) Products Are Growth Levers Today CEO Eric Yuan is the GM of the Contact Center business himself, and their Workivo acquisition of 2 years ago has worked well. It’s seen churn fall to 2.7%
The organizations driving AI adoption today are fundamentally different from those who adopted in 2023. What looks like slowing adoption may simply be the natural lag between enterprise interest (which peaked in late 2023) and enterprise implementation (which is happening now). They could implement AI tools in weeks, not months.
Speaker: Edie Kirkman - VP, Digital at Focus Brands
In this engaging webinar, we will explore how companies can become more efficient and effective in understanding customer interactions with their products. By leveraging data-driven insights, companies can accelerate time-to-market, enhance product quality, and align offerings with customer needs.
Gong has seen re-accelerating at $300m ARR as it has built out more of platform, even as it was hurt in 2022-2023 by vendor consolidation. Is Sales Engagement Back? It got broader, and benefitted once it did as others were cut instead of them. Gong Crosses $300,000,000 in ARR.
But VCs just don’t stay as engaged without board meetings. Way, way too many startups haven’t gotten a 2023 plan approved yet. The post A Basic Guide to Working Better With Your VCs in 2023 appeared first on SaaStr. And then just stopped doing. #1. Have Board Meetings Every 60-75 Days. Just Do It. Too much changes.
SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. Engage teams by enabling them to interact with the project in the way they prefer. The post Thanks to Akamai, GuideCX, Paddle, Tropic, and Zomentum for Sponsoring SaaStr Annual 2023!
In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! We do this by mapping out risk or upsell opportunity with automated engagement results for every customer. At SaaStr, our partners are an integral part of our events.
In 2023, companies are looking to improve their revenue and drive sustainable growth by scaling their subscription offerings, to increase the rate of growth and resilience by moving from one-time sales to recurring revenue.
SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. Organizations using Bob are able to accelerate hiring, retain the best talent, and elevate employee engagement. Companies waste up to 30% of their SaaS spend.
In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Grab tickets here. .
In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! The post Thanks to Cyclr, Gainsight, Globalization Partners, Greenhouse, and Vendr for Sponsoring SaaStr Europa 2023! Grab tickets here. With over $1.5B
In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! Outreach is the only company to offer sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. Grab tickets here.
Speaker: Shyvee Shi - Product Lead and Learning Instructor at LinkedIn
Key learning objectives: Gain a deep understanding of Generative AI product characteristics and their relevance in today’s rapidly evolving landscape Discover a comprehensive 7-step framework for developing, launching, and scaling Generative AI products, including user-centric and responsible approaches Learn how to identify target users and asses (..)
These are the top 10 posts by engagement for 2023 at tomtunguz.com. The next five posts all mentioned major exits : Klaviyo, Loom, & the many take-privates in 2023. The Typical Startup Saw a 24% Increase in Sales Cycle in 2023. How Markets Value SaaS in 2023. Operating in the Dark.
SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. The post Thanks to A-LIGN, Captivate Talent, Mozart Data, Mutiny, and Subskribe for Sponsoring SaaStr Annual 2023! appeared first on SaaStr.
That is, in order to stay competitive, businesses need to put customers first by creating engaging, personalized customer experiences. But in order to stay successful in this new landscape, businesses need to run with customer engagement in mind. But this is where many companies are struggling. Here’s what you need to know.
Top quartile YoY ARR growth rates have remained essentially flat across most segments since 2023. ” These companies saw their top quartile growth rates jump from 78% in 2023 H1 to 93% in 2025 YTD—the only segment showing meaningful improvement. .” But there’s one bright spot that should give mid-stage founders hope.
SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. appeared first on SaaStr.
Be Back Bigger in 2023!! We’ll go bigger in 2023! There clearly aren’t enough VP candidates there, and not quite enough of an engaged community in SaaS. But it feels like it will be there in 2023. We’ll be back for the biggest, best SaaS Miami Meet-Up again in early 2023! Dominates, not B2B.
Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. SaaS Market Snapshot In Q1 of 2023, Vendr gathered data on SaaS Spending and yielded some pretty interesting results. In 2023, prices are increasing for SaaS solutions.
As a marketer or software seller, you can lean into this trend by finding community, championing advocates, and showing up where your customers want to engage with your brand. . The rise of third-party buying . Software buying is increasingly moving beyond vendors. Previously, most buyers would make a purchase directly from the company.
“The most I’d pay a freelance writer for a 1,500 word article is __” — Brooklin Nash (@realBrookNash) February 24, 2023 This question can help him spark conversation with his audience on a broad topic, which will eventually lead to the discovery of unique content ideas. on Instagram Stories.
Over the past year, we’ve had tons of founders ask where they should be prioritizing their marketing dollars and resources considering the wild economic year that 2023 has unfolded as. The annual Gartner 2023 CMO Spend and Strategy Survey was conducted in March and April 2023. Thanks for reading The GTM Newsletter!
Colin oversaw Wiz’s unprecedented growth from $0 to $100M ARR in just two years, helping the company achieve a $10 billion valuation and “decacorn” status by 2023. He now serves as President of Sublime Security.
And there’s still always at least a small but engaged group of customers looking for a better solution. Gartner is still predicting epic growth in CIO spend in 2023. Even if that market is slowing down a little bit of buying, in the aggregate, that shouldn’t stop you stealing 0.1% They are still growing like a weed.
You Mon Tsang, CEO and co-founder of ChurnZero, Colleen O’Sullivan, VP of Integrated Customer Experience at Hubspot, and Jason Lemkin, SaaStr founder and CEO, give their take on where the customer success industry is headed and shares data from the Customer Success Leadership Study done by ChurnZero at the close of 2023.
In any event, thank you to everyone and anyone that is part of the SaaStr community — however you engage. Look for a lot more from us in 2023! But thanks in large part to the magic of SEO and our newsletter, the SaaStr Blog continues to grow. Much more soon!
So … #1 We all spend too much time on complaining customers and #2 We spend too much time looking at usage and even engagement metrics. jasonlk) November 13, 2023 A related post here: Measure Your Churn. They’ve already gone somewhere else. So pure usage meters don’t really work. They matter.
When buyers do engage, they’re much more qualified but need faster, more technical conversations Bottom Line : The SaaS buying journey has been completely rewired by AI. Companies that adapt to smaller deals, AI-first discovery, and technical buyer requirements will thrive.
In this post, we’ll cover the top seven insights from the 2023 State of Remote Work. Read the full report here: Read the 2023 State of Remote Work Let's take a closer look at what this year's report has to say about the state of remote work. We can prove this isn’t true.
It was so much fun looking back at the past year, so now I’m back to do it again for 2023! At Buffer, we use engagement rate and impressions as our base metrics, so I’ll be sharing the best posts on Buffer’s LinkedIn, Instagram, X (formerly Twitter), and TikTok for each of these metrics.
So we’ve been doing SaaStr Annual’s since 2015, and we’re excited for the biggest and best SaaStr Annual 2023 ever, Sep 6-8 in SF Bay Area , as well as 5,000+ at SaaStr Europa 2023 in London in June. Now we sell a lot of sponsorships to these events — over 200 top-tier sponsors. So in we’re biased.
To round up the year, we thought we'd run through the 11 most popular launches we released in 2023. Over 1 million Buffer fans engaged with our AI launches this year. Half a million Buffer fans engaged with this launch! New features AI Assistant 🤖 This was a big one. What's next?
As a consequence of this very manual process, the output was a low volume of emails and engagement and a fairly high CAC. If we move forward to the end of 2019 towards 2023, that bottleneck of a huge SDR team starts to be identified and solved by platforms handling infrastructure and having ownership within sales but more sales ops.
YouTube Community Posts are another way the social media platform and video search engine are making YouTube a one-stop-shop for building an audience — a handy tool in your toolbox for keeping your subscribers engaged. This not only boosts engagement but can also grow your subscriber base. Nope, not anymore!
Whether you are a social media marketer or a business owner, creating engaging content for your social media platforms is crucial to your success. In this article, I’ve partnered with the VistaCreate team to provide proven strategies that you can use to create more engaging content for your social media platforms.
With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI. Plus, industry experts agree.
Is there still room for in-person events in 2023 and beyond? We look at the most efficient ways to drive revenue,” White says, explaining GUIDEcx’s decision to pursue live events in 2023. Since events have consistently produced results for GUIDEcx, they allocated resources to engaging prospects in person at tradeshows and other events.
After digging into millions of posts sent through Buffer in 2023, we’ve pinpointed the best time to post on all major social platforms for maximum engagement. The best time to post on LinkedIn for engagement The best time to post on LinkedIn for high engagement is generally between 9 a.m.
We chatted with Ann Marie McNamara, Beable’s Senior Product Manager, about how the company used Userpilot analytics and feedback features to enhance user experience and engagement. Most importantly, Beable realized they needed more effective ways to collect feedback and analyze their user engagement for better-informed decision-making.
Our primary metric for this study was median engagement by hour, day, and content type. Posts published then had the highest median engagement — that is likes, replies, and reposts — across all the data we analyzed. Threads, which burst onto the scene mid-2023, now boasts around 350 million monthly active users.
Capture interest using engaging content to encourage further exploration. Use this Unbounce template Quiz pages Quiz pages engage visitors with an interactive quizsometimes simple, sometimes complexthat leads to a call to action like entering an email in exchange for the results. The goal at this stage is to engage your prospects.
We organize all of the trending information in your field so you don't have to. Join 80,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content