SaaStr

FEBRUARY 2, 2022

With: – better management – fuel (capital) – innovation (features) – more awareness (marketing). — Jason BeKind Lemkin 2⃣0⃣2⃣2⃣ (@jasonlk) January 31, 2022. Consumers cancel their Netflix and Disney+ subscriptions just 90 days after signing up just for a new hit movie.

Scale 212

Scale Sales Hiring B2C Scaling 212

SaaSHolic

MAY 1, 2023

Here are a few: Pix: Pix is a new payment system that was launched by the Brazilian Central Bank in 2020. It allows individuals and businesses to make instant, secure payments using their mobile phones. Think of like Venmo or CashApp user experience being used to substitute traditional bank wires and ACHs.

Technical Review 52

Technical Review Payment Solutions Payment Methods Software Review 52

Totango

OCTOBER 12, 2022

Recent years have seen an astonishing rise in the popularity of subscription-based products and services. Given the current state of affairs, it’s no surprise that 58% of respondents in our 2022 Customer Success Industry & Salary Report identified churn reduction as a top priority.

Customer Success 111

Customer Success Churn Enterprise Trends 111

ChurnZero

JULY 27, 2021

Now in its sixth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK. They represent truly innovative thinkers in the SaaS industry, whether they’re freshly-funded disruptors or established names. About ChurnZero.

SaaS 98

SaaS Innovation Cloud AI 98

ChurnZero

DECEMBER 17, 2021

Customer Success software provider, ChurnZero, announces plans to open a new office in the Netherlands to support global expansion efforts in 2022. We were drawn by its convenient location, deep pool of multinational talent and focus on innovation.”. ChurnZero Inc. will remain headquartered in the United Stated at its Washington, D.C.

Sales Hiring 98

Sales Hiring Innovation Customer Success Subscription 98

ChurnZero

MAY 6, 2022

I love innovation and being first. Subscription businesses have focused on new logos for too long. “If Find out what’s behind this trend in our blog, “ Where is Customer Success headed in 2022? ”. Then in the end, it’s like, well, who’s going to buy it? Having a target buyer in mind with that pain is super important.”.

Retention 98

Retention Revenue Entrepreneurship B2C 98

Chart Mogul

NOVEMBER 30, 2023

Decision-makers still rely on ChartMogul charts and segments to analyze our subscription data, but as we started collecting a lot more different types of data from a lot more sources, we needed a sustainable data management plan for our growing team.

Engineering 52

Engineering K8S orchestration (Kubernetes) Data AWS 52

OpenView Labs

NOVEMBER 9, 2021

The survey, it should be noted, used an expansive definition of usage-based pricing counting both companies with a largely usage-based or pay-as-you-go model, along with companies that sell usage-based subscriptions. They allow folks to buy on a credits basis rather than just a traditional subscription. Don’t believe me?

Pricing 73

Pricing Trends Scale Subscription 73

How To Buy Saas

MAY 29, 2024

According to recent research, the public cloud platforms, business services, and applications (SaaS) market size is estimated to grow at a CAGR of 19.19% between 2022 and 2027. It leads to increased productivity and innovation. SaaS solutions typically operate on a subscription basis. Reaching a value of US 313.45

SaaS 40

SaaS Underperforming Technical Team Cloud Education 40

ChurnZero

DECEMBER 17, 2021

Customer Success software provider, ChurnZero, announces plans to open a new office in the Netherlands to support global expansion efforts in 2022. We were drawn by its convenient location, deep pool of multinational talent and focus on innovation.” ChurnZero Inc. will remain headquartered in the United Stated at its Washington, D.C.

Sales Hiring 52

Sales Hiring Innovation Customer Success Subscription 52

Subscription Flow

NOVEMBER 10, 2023

In 2022 alone, the Software as a Service (SaaS) industry expanded further as more companies utilized subscription-based cloud software, making Ireland a centre for SaaS innovation and excellence; its technology industry draws talent and investors from around the world.

Payment Services 52

Payment Services SaaS Payments Merchant Services Payment Methods 52

ChurnZero

JUNE 10, 2021

The nominees are evaluated based on six criteria: entrepreneurial leadership; talent management; degree of difficulty; financial performance; societal impact and building a values-based company; and originality, innovation and future plans. These visionary leaders deliver innovation, growth and prosperity that transform our world.

Entrepreneurship 98

Entrepreneurship Innovation Consulting Leadership 98

ProfitWell

FEBRUARY 12, 2020

Plus, Tien Tzuo considers: Will 2022 be the last year of television as we know it? Your top subscription news. A dedication to subscription. NASDAQ published a report on Disney+ earning a subscription price hike. In more subscriber growth news, The New York Times also reports strong subscription growth.

Branding 52

Branding Advertising Entertainment Subscription 52

Subscription Flow

DECEMBER 26, 2023

While teams targeting customer retention have excellent opportunities to innovate and connect in new ways because of the impending recession, shifting customer priorities and preferences, and new technology, however, they must first comprehend the market and the industry.

Retention 52

Retention Data Analysis Customer Support Technology 52

Kellblog

NOVEMBER 23, 2022

This year that’s your 2022 forecast, which is your first through third quarter actuals combined with your fourth-quarter forecast. The first block is revenue, optionally split by subscription vs. services. It’s important to see both subscription and overall (aka, blended) gross margin for benchmarking purposes.

Technical Review 116

Technical Review Software Review Forecasting Churn 116

Neil Patel

JANUARY 11, 2023

Surveys show investments into first-party data strategy, partners, and matching technologies rose by 26% in 2022. 55% of shoppers consider having their preferred payment method essential while shopping, or they will not shop at the store. This is innovative because it reduces the friction on the path to checkout.

PayPal 80

PayPal Payment Solutions Payment Methods Merchant Services 80

ChurnZero

SEPTEMBER 8, 2022

There is a 12 percentage point increase in the median YOY product subscription growth rate when training is integrated into the Customer Success plan. There is a 13 percentage point increase in median YoY product subscription growth rate when training is included in a Customer Success package. Increase customer retention, lower churn.

Education 98

Education Customer Success Underperforming Technical Team Scale 98

SaaStr

MARCH 24, 2022

We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2022. BlueSnap helps businesses accept payments globally. Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments. Zero reconciliation, from quote to revenue.

Payments 190

Payments Payment Services Payment Solutions SaaS Payments 190

Kellblog

FEBRUARY 2, 2023

Kellblog 2022 Predictions Review Let’s start with a review of last year’s predictions which, as it turns out, were pretty good. Well, while VC funding was down dramatically in 2022 compared to 2021, but remember that 2021 funding was at all all-time high. I think PLG momentum built — and peaked — in 2022.

Software Review 119

Software Review Development Team Review Underperforming Technical Team Scale 119

Kellblog

JANUARY 2, 2024

PE software acquisitions were at roughly pre-pandemic levels in the first three quarters of 2023, though still well below 2021 and 2022 highs. I bought my copy in December, 2022 so to me it was a brand-new book, but it had been released seven months earlier and had already won recognition from the FT, Forbes, and The Globe & Mail.

AI Search 109

AI Search Technical Review Technical Advisors ChatGPT 109

Neil Patel

JANUARY 1, 2021

Games as a Service refers to games that operate without initial purchasing costs and instead, make their profits on subscriptions or in-game purchases. Features like unique billing and subscription services have completely shifted the gaming business model. A normal subscription is around $4.99-$19.99 Cloud Gaming Services.

Payments 122

Payments Payment Services Payment Methods Payment Solutions 122

How To Buy Saas

FEBRUARY 29, 2024

More and more companies adopt SaaS, which enhances user experience, drives operational efficiency, and fosters innovation. Aalpha Information Systems was featured on Bloomberg and Business Insider, also receiving the Fintech Innovator Award and Software Suggest Award for best user experience.

DevOps as a Service 40

DevOps as a Service Development Technical Review Blockchain 40

OPEXEngine

FEBRUARY 9, 2021

billion by 2022 — which means the key innovations of this business model are about to inspire even more businesses. ARR is a representation of the Recurring Revenue a subscriber has with you over a 12 month period. Example 1: Customer A has a subscription for $14 a month on a one-year contract.

Metrics 52

Metrics SaaS Payment Features Customer Lifetime Value 52

SaaSOptics

JUNE 4, 2021

billion by 2022 — which means the key innovations of this business model are about to inspire even more businesses. SaaS Metrics #1: Annual Recurring Revenue (ARR) . ARR is a representation of the Recurring Revenue a subscriber has with you over a 12 month period. The SaaS market is expected to reach $164.29

Metrics 53

Metrics SaaS Customer Lifetime Value Payment Features 53

FastSpring

JANUARY 29, 2020

Push for smarter payment processing. More businesses will transition to a subscription model. Security is built into the very foundation of the Second Payment Services Directive (PSD2) regulation. More businesses will transition to a subscription model. Keep reading to find out more. billion in sales.

Payment Methods 109

Payment Methods Merchant Services Payment Services Payment Solutions 109

Andreessen Horowitz

MARCH 20, 2024

This [includes] things like building applications across iOS and Android and Windows and Mac, localization of the interface, A/B testing, subscriptions, all these other kinds of small optimizations that you need to make a good consumer product. We think a ton of innovation is going to come from these companies.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

How To Buy Saas

SEPTEMBER 29, 2023

Ever since its launch in beta form in September 2022, it has become one of the most popular character-based chatbots that can help in various forms like entertainment, customer service, and education. Subscription Free Tier Available. Subscription starts from $9.99/month. ChAI Try ChAI Here Subscription Free Tier Available.

Artificial Intelligence 52

Artificial Intelligence AI Search Entertainment AI 52

SmartKarrot

FEBRUARY 16, 2022

This is why we have created and curated a list of 30 top SaaS influencers you must follow in 2022 to receive excellent SaaS advice. Top 30 SaaS Influencers You Need to Follow in 2022. Known for his innovative writing style, Alex is credited for making Groove a successful company. Aaron Levie. Alex Turnbull. Alexander Theuma.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

ChurnZero

DECEMBER 14, 2022

The winners of 2022’s ChurnHero Awards, recognizing and celebrating ChurnZero customers who champion Customer Success with remarkable results, have been announced! This year’s awards feature five categories representing fundamental business goal of CS teams: onboarding, adoption, renewals and expansion, customer advocacy, and innovation.

VP of Engineering 98

VP of Engineering Customer Success Scale Onboarding 98

Stax

NOVEMBER 6, 2023

In 2022, there were 1802 instances of data compromise in America which affected 422 million people. The actual card information can be read only by the payment service provider or tokenization service and is kept away from intermediaries. This actually makes recurring payments simpler.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

ChurnZero

JANUARY 13, 2022

Following the trends from the last few years, we fully expect to see an acceleration in the number of Customer Success leaders who join the ranks of the C-suite over the course of 2022. Here’s our watchlist of Customer Success leaders to follow in 2022. 10 Customer Success Leaders to Watch in 2022. markets at Blackbaud.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

CustomerSuccessBox

MARCH 3, 2022

Read on to know about the Customer Success books for Customer Success Managers (CSMs) to read in 2022. Top Customer Success Books for Customer Success Managers to read in 2022. Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue. There are three sections in the book. Winding up!

Customer Success 52

Customer Success Management SaaS Payments Payment Features 52

Stax

JANUARY 10, 2024

According to Capital One, global credit card transactions in 2022 reached an estimated 678 billion —an average of 1.86 Credit cards provide a high level of convenience for consumers, increase the speed of transactions, and provide a secure pathway for funds. billion every single day.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Facilitation 88

Intercom, Inc.

JULY 29, 2021

SaaS is the subscription business. We didn’t get everything right, and we’ve gone back a couple of times to supplement over and innovated and it has iterated. SaaS is the subscription business. Now, I’d like to ask about your plans for the rest of 2021 and into 2022. Kieron: Absolutely.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

FastSpring

APRIL 13, 2023

In September 2022, Dopple publicly launched its new platform. We wanted partners that were on the cutting edge of innovation,” Justin explained. “If Well, one of the pillars is we wanted, we wanted partners that were on the cutting edge of innovation. That’s where 3D products were really going to explode.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

SmartKarrot

APRIL 13, 2020

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SmartKarrot

OCTOBER 28, 2021

Now that we are venturing into 2022, offering a cloud solution to your customers with a subscription model is no longer innovative and neither an out-of-the-box idea. You will have to come up with ways to position your SaaS product in a way that grows faster and reaches out to more customer base.

Strategy 10

Strategy SaaS Social Media Marketplace as a Service 10