Frontegg

MAY 27, 2021

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. Best For: Subscription Management, Billing. Looking for a comprehensive end-to-end solution for your subscription management and billing requirements? 6 ChargeBee.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Valuize Consulting

AUGUST 5, 2020

Since 2015, the customer success (CS) domain has achieved a 176.54% year-over-year growth of CSM positions globally (Gainsight, 2019). This explosive growth comes predominantly from the software & IT industry, thanks to the mass migration towards the subscription-based business model.

Customer Success 52

Customer Success Software Strategy Business Model 52

SaaStr

JANUARY 14, 2020

We had run around the world and we would show up to a company using technology in some interesting way and we would teach them for four, maybe five days straight, and that was our business model. Our salesforce didn’t know which one to sell. We didn’t just phase it away, we didn’t try to sell it, we just shut it down.

B2B 167

B2B B2C Scale New CTO 167

Sales Hacker

DECEMBER 19, 2018

First came Mobilegeddon in 2015, heralding the end of (desktop) days. If your workflow and business model depend on acquiring and exploiting consumer data, consent must now be explicit and informed – and renewed if that use changes. The past few years have been rather tumultuous in the digital realm. Are you familiar with it?

Social Media 100

Social Media compliance Government Data 100

Chargify

SEPTEMBER 25, 2019

Welcome back to the Subscription Rockstars series! We will analyze both their mistakes and their victories to draw lessons that you can apply to your business. And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth. Image source).

Subscription 40

Subscription Payment Features Consulting Business Model 40

User Pilot

MAY 19, 2021

Does your product help employees save time while invoicing? The easiest way to find out what jobs your audience needs to get done is to…ask them: Source: Userpilot.com – we are in the business of helping companies improve product adoption. What job do they need to get done with your product? Source: thehustle.co.

B2B 119

B2B Marketing SaaS Social Media 119

Chargify

AUGUST 6, 2019

Welcome to the Subscription Rockstars series! We will analyze both their mistakes and their victories to draw lessons that you can apply to your business. And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth. Image source). Image source).

Subscription 40

Subscription Payment Features Revenue Software Review 40

OPEXEngine

JUNE 23, 2021

The CAC Payback Period, also known as Months to Recover Customer Acquisition Cost (CAC), measures the number of months of subscription revenue it takes to recover the costs to acquire one customer. This metric is one of the many ways to look at the capital efficiency and profitability of a SaaS business.

Benchmarks 52

Benchmarks Acquisition SMB Subscription 52

OPEXEngine

FEBRUARY 1, 2022

According to Gartner , the SaaS industry has grown from $35 billion in 2015 to $145 billion in 2021. A robust tech stack lays the foundation for future growth, providing the regulatory and reporting framework you need, as well as automated data management to increase the flexibility and scalability your business requires.

SaaS Payments 52

SaaS Payments Payment Services SaaS Payment Solutions 52

OPEXEngine

JANUARY 20, 2021

At the 2015 Gainsight Pulse conference, Jason Lemkin laid it out : “Customer success is where 90% of the revenue is.”. Let that sink in, and extrapolate the impact to your business. That’s because the SaaS business model requires continuing customer satisfaction. How important is customer success in SaaS?

Customer Success 52

Customer Success SaaS Customer Support Subscription 52

Chart Mogul

DECEMBER 21, 2018

Apple’s big push to encourage iOS app developers to embrace the subscription business model saw momentum in 2018 , with app categories such as e-learning, media streaming, and fitness and lifestyle leading the way. ChartMogul Retrospective: A look back on 2015. May – June. ChartMogul 2016 year in review.

Subscription 40

Subscription Payment Features Business Model Branding 40

SaaSHolic

FEBRUARY 6, 2023

These are services hosted in a central location and made available online on a subscription basis. Many businesses opt to shift to these services later in their years of business when they have more funds, and their current (simpler) method of collecting customer data and attending to queries is insufficient.

Customer Success 52

Customer Success Software Subscription Payment Features 52

SaaSHolic

DECEMBER 9, 2021

These are services hosted in a central location and made available online on a subscription basis. Many businesses opt to shift to these services later in their years of business when they have more funds, and their current (simpler) method of collecting customer data and attending to queries is insufficient. Available Data.

Customer Success 52

Customer Success Software Subscription Payment Features 52

Valuize Consulting

AUGUST 18, 2020

Since 2015, the customer success (CS) domain has achieved a 176.54% year-over-year growth of CSM positions globally ( Gainsight, 2019 ), which comes predominantly from the software & IT industry.

Customer Success 40

Customer Success Strategy Software Scale 40

Navint

AUGUST 26, 2019

In 2015, Apttus and Steelbrick were the two major Configure, Price, Quote (CPQ) vendors built on the Force.com platform. Salesforce heavily invested in re-architecting and launched Salesforce CPQ & Billing as an enterprise solution that supports all business models. Tale of Two CPQ Providers: A Brief History.

Azure 40

Azure Outsourced Development Scale Finance 40

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

Mobile phone use has increased by more than 4 billion since 2015 , most of which can be attributed to the fact that smartphones are rapidly becoming a technological extension of ourselves. Depending on the business model and size of the app, some marketers will focus solely on ensuring their app functions as a profit-generating machine.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

Intercom, Inc.

DECEMBER 31, 2019

What was perhaps less predictable was the ensuing prevalence of the subscription-based business model. And it’s not just the startups playing this game – Steve Jobs was proudly averse to the notion of subscriptions, and now Apple spends most of its earning calls boasting about the performance of its services division.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SmartKarrot

JANUARY 15, 2021

The rule of 40 says a lot about the financial health of a SaaS business. The rule plays with two aspects of SaaS or subscription businesses-. Established businesses have higher profitability and are more efficient in discovering new business models. Profit Growth. The Key Drivers of the Rule of 40.

SaaS 10

SaaS Benchmarks User Experience Customer Success 10

Sales Hacker

AUGUST 18, 2020

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Walk us through the basic business model. Sam Jacobs: Is it a subscription service?

Subscription 114

Subscription Payment Features Scale Underperforming Technical Team 114

Intercom, Inc.

JULY 4, 2018

In the world of subscription-based business models, your product better deliver. And in the world of subscription-based business models, where switching software is a whole lot easier and cheaper, your product better deliver. Almost there – we’ve sent you an email to confirm your subscription.

Marketing 191

Marketing Sales Hiring Sales Recruiting Innovation 191

Intercom, Inc.

JULY 4, 2018

In the world of subscription-based business models, your product better deliver. And in the world of subscription-based business models, where switching software is a whole lot easier and cheaper, your product better deliver. Almost there – we’ve sent you an email to confirm your subscription.

Marketing 166

Marketing Sales Hiring Sales Recruiting Innovation 166

SaaStr

NOVEMBER 28, 2019

If we combine it with a business model that nobody really understands, it’s just too much. Felix : And then kind of as we raised our series B round where we said, okay, let’s try to build a really good and successful company, that’s when we shifted to a hundred percent subscription. It can order subscription.

Sales Hiring 187

Sales Hiring Scale Sales Recruiting Government 187

Hitenism

JANUARY 16, 2017

Optimizely CEO Dan Siroker wrote in this Quora post : “This was a journey we committed to back in August 2015 to put us on a path to sustained growth and profitability without additional venture capital. Innovate on the Business Model. We often associate SaaS with the standard 30-day trial feeding into a recurring subscription.

Scale 147

Scale Venture Capital SaaS Headcount 147

CustomerSuccessBox

JUNE 15, 2020

Not a single person in 2015 answered “Where do you see yourself in 5 years” correctly. Puneet added that in the subscription economy the company is not only dependent on new sales but MRR is equally important, if not more. In the subscription economy, lifetime value is more important than MRR and ARR.

Customer Success 64

Customer Success Strategy Construction Business Model 64

OPEXEngine

NOVEMBER 2, 2021

Software-as-a-service (SaaS) businesses are on track to generate some $105 billion in revenue this year, an accomplishment for a business model that, while it’s been around since the 1960s, didn’t evolve into its current form until a decade ago. They’re $200 billion or so now [as a public company since 2015].

DevOps as a Service 52

DevOps as a Service SaaS Outsourced Development Subscription 52

OpenView Labs

JANUARY 29, 2020

How to optimize your freemium model. Stories of ditching a freemium model. When is freemium the right strategy for your business? Is Freemium The Right Business Model? Is freemium an effective lead generation, conversion, and revenue driving strategy for your recurring revenue-based business?

Pricing 105

Pricing Payments SaaS Payments Payment Solutions 105

Neil Patel

FEBRUARY 16, 2021

Businesses that blog regularly generate 55% more visitors to their sites than those that don’t. Blogging works for every kind of business, industry, or niche, as well as for almost all business models — even B2C and e-commerce sites. Don’t be afraid of committing to a blog. Yes, it does require consistent effort.

Social Media 143

Social Media Outsourcing Services Engineering Content Marketing 143

ProfitWell

JULY 15, 2019

In that one sentence Dyson created the most prolific business model of the next two decades: freemium. Bundled service providers like AOL have phased out and cloud-based subscription services are enjoying their time in the sun. At the end of the post, Wilson says: I would like to have a name for this business model.

Pricing 41

Pricing Business Model Cloud Venture Capital 41