SaaStr

APRIL 19, 2024

He’s invested in startups as a VC since 2013 and has 10x his fund. You Need A Business Model with Economies of Scale As you’re trying to reverse engineer whether your business model makes sense, you have to look at your business model. Certain business models have economies of scale, and some don’t.

Engineering 237

Engineering Business Model Pricing Scaling 237

SaaStr

JUNE 18, 2023

SaaStr 666: Scaling a SaaS Startup to $1B+ ARR: Insights from UiPath’s CEO and Founder Daniel Dines  2. SaaStr 664: What You Need to Change at $10M to Scale to $100M with Sameer Dholakia, Partner at Bessemer Venture Partners  5. Scaling a SaaS Startup to $1B+ ARR: Insights from UiPath’s CEO and Founder 2.

CTO Hire 195

CTO Hire New CTO CTO Scaling 195

SaaStr

MARCH 8, 2024

Blitz scaling. A brand that previously held a premium aesthetic raised a growth round in 2013 from Irving Capital (7 For All Mankind, Aeropostale, Stuart Weitzman), but ultimately wasn’t able to sustain its growth. What’s really hard to solve is The 3H’s: High Growth for a while — but High Churn. And High Burn.

Churn 219

Churn Startup SaaS Payments Venture Capital 219

SaaStr

JUNE 11, 2023

SaaStr 664: What You Need to Change at $10M to Scale to $100M with Sameer Dholakia, Partner at Bessemer Venture Partners   3. SaaStr 663: 9 Things I Wish I Would Have Told My 2013 Self: Lessons Learned from 9 Years with Heap’s Former CTO, Dan Robinson  4. LIVE from SaaStr Europa 2023: Stage A – Tuesday 2.

CTO Coach 176

CTO Coach CTO Scale Scaling 176

SaaStr

MARCH 19, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Three Valuation Lows in SaaS: 2013, 2016, and 2022 5 Interesting Learnings from Doximity at $450,000,000 in ARR Is Cold Calling Dead? Each week, we round up our most popular content so you can catch up on anything you may have missed.

Scale 200

Scale Enterprise Churn Startup 200

SaaStr

JULY 7, 2021

But to me the takeaways are: If you have something good at $10m ARR, you can scale forever, at least potentially. Several of the slower-growing ones did well, too — as long as they hit scale ($20m-$40m+ ARR). _. Where it Went: IPO’d in 2013, hit $250m ARR by 2016, a cquired for $1.8b A decade later. 78 Marketo.

SaaS 270

SaaS Technical Review Scaling Software Review 270

SaaStr

MARCH 16, 2021

since 2013. SaaS and Cloud are up +1000% since 2013. We’ve used various bits of the BVP Nasdaq Index and metrics since they launched a few years ago to highlight trends in SaaS and Cloud. This week even after a pullback, public SaaS and Cloud companies are up an eve 1000% (!) But does it even matter?

Cloud 305

Cloud SaaS Trends Metrics 305

SaaStr

APRIL 6, 2020

I wrote an early SaaStr post way back in 2013 on my “Year of Hell” as a SaaS CEO in 2008. In 2013, we were just 2 years removed from the real recovery from ’08-’09. Sometimes post-Scale, like with the CEO above, sometimes before. No, the Year of Hell comes later. It comes post-Traction, usually.

Scale 330

Scale SaaS Cloud Scaling 330

SaaStr

JUNE 4, 2023

SaaStr 664: What You Need to Change at $10M to Scale to $100M with Sameer Dholakia, Partner at Bessemer Venture Partners  2. SaaStr 663: 9 Things I Wish I Would Have Told My 2013 Self: Lessons Learned from 9 Years with Heap’s Former CTO, Dan Robinson  4.

CTO Coach 150

CTO Coach CTO Scale Venture Capital 150

SaaStr

JULY 4, 2021

One of the earliest posts I did on SaaStr was back in 2013 when I made my first venture investment, co-leading the seed round in Pipedrive. From 2013: I was asked on Quora why I recently invested in Pipedrive. And once you get to $10m+ with even greater lead velocity … you’ve hit Initial Scale. Most I quickly learned from.

Investment 251

Investment Scale Scaling SaaS 251

SaaStr

FEBRUARY 9, 2023

In the latest SaaStr Workshop Wednesday (sign up for FREE here ), Jessica Bartos of Salesforce Ventures did a great deep dive on the state of SaaS and venture in 2013. The full session is below and it’s a great watch. One metric stood out to me I hadn’t seen presented before: just how many private SaaS companies (i.e.,

SaaS 288

SaaS Startup Metrics Investment 288

SaaStr

JANUARY 18, 2023

Very few if any products really sell themselves, especially at scale :). SentinelOne was incorporated in January 2013. SentinelOne is still investing very aggressively on the sales and marketing sides in growth. The product doesn’t sell itself — or at least not at this 100%+ growth rate.

Cybersecurity 226

Cybersecurity Scale Cloud Scaling 226

SaaStr

NOVEMBER 8, 2023

Failure #3: Not Scaling Based On Leading Indicators There’s a big fallacy in software. At Gainsight, they’ve scaled too fast many times. Three moments when they scaled too fast include: Assuming an Enterprise opportunity for CS after closing only one Enterprise deal. Scaling newly acquired raw technology too soon.

Scale 228

Scale Sales Hiring SaaS Scaling 228

Intercom, Inc.

APRIL 22, 2019

Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. He joined me for a conversation on tackling issues that come up as you scale your customer experience. When scaling your customer experience, remember AI can’t simulate human empathy.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

SaaStr

JANUARY 29, 2023

The Person that “Took Them From $0 to $100,000,000 in Revenue” or “That Scaled an Entire Dev Team from 1 to 100” or “Got Us On TechCrunch 7 Times in 8 Months” or whatever variant thereof. Zenefits was the hottest/fastest growing startup from 2013-2016. Here’s how to get the list of them.

Sales Hiring 273

Sales Hiring Scale Underperforming Technical Team Startup 273

SaaStr

FEBRUARY 22, 2023

How can that scale over time? Does it make sense, and scale, from an input-output perspective? And the model said we’d need it … It also showed me that, barely, if you squinted, and the market grew just right … by 2013, there’d be $100m in ARR in our space. What will your ACV really be?

Scale 198

Scale Sales Hiring Venture Capital AWS 198

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. Now, unfortunately there are a lot of constraints in Africa, major constraints when you’re talking about setting up and scaling a startup. Want to see more content like this? Join us at SaaStr Annual 2020.

Scale 159

Scale Sales Recruiting Scaling SaaS Payments 159

SaaStr

DECEMBER 8, 2020

Marketo IPO’s in 2013 at $700m market cap. 2013: first investment. And yes, no one could have predicted the run we’ve seen in Cloud in the past few years. But take a look at these examples: Marketo (and Hubspot): Founded 2006. Vista buys Marketo for $1.8B A little more than 2 years later, it was resold for $4.75B to Adobe.

SaaS 197

SaaS SMB Cloud Revenue 197

SaaStr

APRIL 2, 2023

This thought is usually accompanied by a vague statement like “this person isn’t scaling.” Mistake: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal!

Sales Hiring 255

Sales Hiring Scale Scaling Customer Success 255

SaaStr

JANUARY 27, 2023

Flexport, a platform that focuses on supply chain management and logistics, was most recently valued at $8 billion and has proven its success since its founding in 2013. Scale Potential: How much can this business grow? To get an idea, review the data.

Sales Recruiting 179

Sales Recruiting Sales Hiring Scale Compensation 179

SaaStr

JUNE 15, 2020

Tomorrow as part of Algolia’s SaaS Expert series I’ll be talking about scaling top SaaS companies. Come join us for an open discussion on how to scale faster and better here ! Register here: [link] pic.twitter.com/E8LmXuEYge. — Algolia (@algolia) June 9, 2020.

VP of Engineering 126

VP of Engineering Marketplace as a Service Scale SaaS 126

SaaStr

JUNE 5, 2021

It started off by accident — we did a meet-up in 2013 as an experiment, with no content. But all this was an accident, and personally, back in 2013 and 2014, and even 2015, I knew nothing about events, other than as an attendee. At scale, they may be the most tiring thing I’ve ever done. And almost 400 folks came!

Interviewing 182

Interviewing Scaling B2B Investment 182

SaaStr

JULY 14, 2022

This led to our first meet-ups in 2013 and 2014, the first SaaStr Annual in 2015 , the industry’s leading podcast in 2016, the first SaaS founder coworking space in 2017, and SaaStr Pro , the first learning management system for SaaS founders in 2018. 2017 The Third SaaStr Annual: Scale Together.

Scale 272

Scale Sales Recruiting CTO Hire New CTO 272

SaaStock

JANUARY 25, 2019

Founded : 2013. Founded : 2013. Founded : 2013. The integrated platform enables easy scaling and the complete set of tools for launching an online training center. Founded : 2013. from Start-Up Chile and Startupbootcamp Scale Digital Health Miami. CEO : Marcelo Lombardo. Based in: São Paulo, Brazil.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Intercom, Inc.

NOVEMBER 23, 2021

The success is evident in our growth – we are now well past $200M ARR, with marketing, sales, and support teams at companies like Amazon, Shopify, Lyft Business, and more than 25,000 others using Intercom to engage and support prospects and customers to drive growth at scale. Welcome Anna Griffin, Chief Marketing Officer.

Scale 118

Scale Leadership Communication Sales Hiring 118

The Angel VC

DECEMBER 14, 2018

In most cases, the “founded” date corresponds with the year in which the company was founded, but there are a few exceptions, like Slack, which started in 2009 with a completely different product and didn’t launch Slack as we know it today until 2013. In that case, I used 2013 for the “founded” year.

SaaS 174

SaaS Revenue Subscription Payment Features 174

Casey Accidental

NOVEMBER 28, 2023

Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale. Even when they scale, they eventually asymptote, and companies need to find new ways to grow. This can be new growth loops for the same product, or entirely new products.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Tom Tunguz

MARCH 19, 2018

For acquirers of software companies, one thing seems to matter: growth at scale. SAP/Callidus. Microsoft/LinkedIn. Oracle/Responsys. Oracle/Taleo. IBM/Kenexa. If we compare this acquisition on other dimensions, we see that Mulesoft is the second fastest growing at the time of acquisition, next to SuccessFactors in 2011.

Acquisition 188

Acquisition Marketing Enterprise Revenue 188

SaaStr

FEBRUARY 4, 2022

At Bain, Ajay’s passion is working with early-stage founders on team-building, culture, iteration of product-market fit, and scaling the early go-to-market operations. In 2012 and 2013, Ajay was named to the Forbes Midas list of Tech’s Top 100 Investors.

Sales Hiring 233

Sales Hiring Scale Leadership Startup 233

Intercom, Inc.

OCTOBER 26, 2020

When I was raising our seed round in 2011, and all the way into 2013, actually, when I was raising our Series A, I was told you cannot build a hundred million dollar software business selling to SMB. Process can enable creativity on a big scale. The scale of our vision constrains the limits of our ambition. Can’t do it.

Leadership 211

Leadership Scale SMB Innovation 211

Tom Tunguz

SEPTEMBER 30, 2017

Since 2013, Shopify GMV has 10xed from $1.6B How are they able to sustain more efficient growth as they scale? Merchants pay subscription to rent the software. They pay merchant services for payment fees and other costs that increases the function of the amount of stuff they sell, or Gross Merchandise Value (GMV).

Merchant Services 177

Merchant Services SaaS Payments Payments Payment Solutions 177

SaaStr

MAY 22, 2019

” She also joined SaaStr’s podcast where she discussed growing Intercom from 350 to 600 people and here was her advice on two common scaling mistakes: “The first mistake is taking your eyes off the customer. His session focused on scaling an open culture. Leaders who do so will lose their product market fit.

Scale 164

Scale Leadership Consulting Metrics 164

SaaStr

MARCH 31, 2019

First up is RingCentral, which IPO’d relatively early and quietly in 2013. While companies that are about to go public get a lot of metrics analysis, we can perhaps learn even more interesting things from the quarterly reports and check-ins from various public SaaS companies after they’ve IPO’d.

Systems Review 201

Systems Review SMB Cloud Enterprise 201

SaaStr

JANUARY 11, 2020

Quora has grown 100x since we started answering SaaS questions there back in 2012-2013, and on a relative basis, other content is being promoted more. We added 5,000+ mentorship sesssions to our core global events in 2019 and will continue to grow this in 2020 at Annual, Europa, East and Scale. Our goal for 2020?

Scale 154

Scale B2C Travel Cloud 154

Tom Tunguz

MARCH 18, 2014

Each morning’s news seems to bring another fund-raising announcement of ever larger scale. Each chart shows the number of rounds raised bucketed by size from $0 to $5M and up to $150M to $200M from 2005 to 2013. 75M investments spiked in 2013. These record financings certainly generate significant press interest.

Finance 100

Finance Investment Scaling Data 100

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. Founded: 2013 Known customers: Lyft, Clearbit, Amplitude, AdRoll, Segment Price starts at: $249/month. #3 3 Frontegg. Best For: Multi-Tenant User Management, Self-Service Enablement.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Sales Hacker

AUGUST 4, 2023

I’ve gone through a mix of emotions, reliving the insane 10-year journey that came out of a young Max being naively intellectually curious about how to scale sales at a startup. I was the eighth hire and the first person focused exclusively on scaling the sales side of the business. It deserved a proper storybook ending.

Scale 61

Scale Sales Hiring Sales Payments 61