SaaStr

JUNE 7, 2021

While it can be frightening to think differently, doing so has helped him make Veeva the biggest vertical SaaS success story of all time. Jason : You came up with the crazy idea to start Veeva in 2007, just before the worst two years that we’ve experienced in the industry, ’08 and ’09. Peter : Yeah. Peter : Yeah.

Sales Hiring 339

Sales Hiring Underperforming Technical Team SaaS Headcount 339

Tom Tunguz

FEBRUARY 23, 2018

Founded in 2007, Dropbox epitomizes the freemium go-to-market. Despite the enormous infrastructure overhead, Dropbox’s gross margin is rapidly approaching the public SaaS median of 71%. Most SaaS companies operate their businesses in this range. This cash flow results directly from the sales efficiency of the business.

Scale 208

Scale Acquisition Cloud Revenue 208

Tom Tunguz

JUNE 30, 2016

The shift has been revolutionary both in software delivery as well as sales. More than 15% of all software revenue is now generated by software as a service companies, and there are more than 50 publicly traded SaaS companies today. After more than a decade of reinvention, I was curious how healthy the IPO market is for SaaS companies.

Marketing 101

Marketing SaaS Software Delivery Scale 101

SaaStr

DECEMBER 29, 2019

it wasn’t until later on in 2007 that we had enough revenue to create a large enough group of customers to go on a 10 Year Journey with. But if you are thinking in terms of Decade Long Relationships … put sales and even customer success back on lost customers. SaaS: Maybe Plan for 30+ Years as a Founder. Overdeliver.

Scale 349

Scale Churn Construction SMB 349

Intercom, Inc.

DECEMBER 5, 2019

? ?. Over a few decades, SaaS has evolved from a lofty concept to an integral part of the modern business landscape. In many respects, it’s now almost impossible to envisage a work environment that doesn’t rely on a SaaS product in some shape or form. Building successful SaaS companies in a rapidly evolving market.

Scale 118

Scale Scaling Artificial Intelligence Business 118

Tom Tunguz

FEBRUARY 6, 2016

I wrote a post on January 10, 2016 called The Downward Pressure of Public Markets on Startup Valuations that depicted the slow decline of SaaS multiples in the public markets. The chart above shows the forward revenue to enterprise value multiple of all public SaaS companies. Since then, multiples have compressed markedly.

SaaS 110

SaaS Startup Pricing Mobile 110

The Angel VC

JANUARY 15, 2015

Yesterday I shot off a Tweetstorm about some important developments that I'm observing in the SaaS world as we're entering 2015. The point that I made was that most of the tactics which smart SaaS entrepreneurs developed around 2007-2009 – inbound marketing, conversion optimization, lifecycle marketing, etc. –

Growth Hacking 113

Growth Hacking Scale SaaS Content Marketing 113

OPEXEngine

MAY 10, 2022

Will private SaaS valuations be affected by the drops in the stock market? These are questions that we have been hearing from SaaS CFOs across the spectrum. . Some SaaS companies that had been planning to file S-1s in Q1’22 are holding the registration. Will there be a recession? Navigating the Great Recession.

Technical Review 59

Technical Review Systems Review Benchmarks Investment 59

SaaStr

AUGUST 24, 2019

Talk to any experienced SaaS sales leader in a competitive space. But still, that takes time in SaaS. 2007: Salesforce integration. And make sure the sales team always has at least one killer 10x feature. Recently there was a lot of discussion around if there are truly “10x engineers” or not.

Scale 179

Scale Mobile Branding Engineering 179

SaaStr

MAY 15, 2019

Mikkel later founded Zendesk in 2007 while living in Copenhagen, Denmark. The company boasts over 10,000 organizations and 350,000 paid users on it’s SaaS incident response platform for IT. If running a major SaaS company isn’t enough, she also sits on the boards of Puppet Labs and Estee Lauder Companies.

Sales Recruiting 173

Sales Recruiting Software Review Technical Review PayPal 173

Tom Tunguz

AUGUST 26, 2014

One of the best ways I’ve found to understand SaaS companies is to pore through their public filings. We will explore revenue growth, average revenue per customer, sales efficiency, payback periods, net income, gross margin and engineering spending. CTCT 2007 9 31. A few months ago, I analyzed Box’s S-1.

Benchmarks 110

Benchmarks SMB Metrics SaaS 110

Tom Tunguz

JANUARY 14, 2015

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. First, Xero is a glowing example of a successful SMB SaaS company. The median SaaS company charts 0.81

Benchmarks 100

Benchmarks Metrics SMB Outsourced Development 100

Tom Tunguz

SEPTEMBER 29, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. Founded in 2007, MobileIron is a leader in the Mobile Device Management sector. just two years before.

Benchmarks 100

Benchmarks Metrics SaaS Scale 100

OPEXEngine

OCTOBER 17, 2019

SaaS gross margins have been getting attention lately as investors dig into SaaS cost structures and revenue growth rates going into 2020. SaaS cost of revenue is comprised primarily of hosting and network costs, plus any professional services, implementation, training and other services. Source: OPEXEngine EdgarEngine 2019.

Scale 40

Scale SaaS AWS Revenue 40

Aber Law Firm

APRIL 4, 2014

What to remember about Saas Reseller Agreement and SaaS OEM Agreement Models! There are essentially 3 different SaaS channel models: referral, reseller and OEM, which are documented in a referral agreement, SaaS reseller agreement and SaaS oem agreement. Referral Agreements. Reseller Agreements. OEM Agreements.

SaaS Payments 52

SaaS Payments Payment Solutions Payment Services SaaS 52

Aber Law Firm

APRIL 4, 2014

. What to remember about Saas Reseller Agreement and SaaS OEM Agreement Models! There are essentially 3 different SaaS channel models: referral, reseller and OEM, which are documented in a referral agreement, SaaS reseller agreement and SaaS oem agreement. Referral Agreements. Reseller Agreements. OEM Agreements.

SaaS Payments 52

SaaS Payments Payment Solutions Payment Services SaaS 52

Audacix

MARCH 20, 2020

When we're busy helping our teams, our customers, our neighbours, our families, it's easy to lose sight of the fact we also need to position our SaaS businesses to come out of this period stronger and ready to pounce on the opportunities that will present themselves. If you chose number 2, welcome to the club.

Underperforming Technical Team 52

Underperforming Technical Team SaaS Systems Review Software Review 52

Frontegg

MAY 27, 2021

Also, there is less pressure on Sales. Also, no PLG strategy can work with traditional SaaS indicators. User onboarding is an important part of Product-Led Growth, but Appcues helps SaaS companies take the next step – product adoption. Stripe is soon becoming the default payment infrastructure for all things SaaS.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Aber Law Firm

APRIL 4, 2014

. What to remember about Saas Reseller Agreement and SaaS OEM Agreement Models! There are essentially 3 different SaaS channel models: referral, reseller and OEM, which are documented in a referral agreement, SaaS reseller agreement and SaaS oem agreement. Referral Agreements. Reseller Agreements. OEM Agreements.

SaaS Payments 40

SaaS Payments Payment Solutions Payment Services SaaS 40

Aber Law Firm

APRIL 4, 2014

. What to remember about Saas Reseller Agreement and SaaS OEM Agreement Models! There are essentially 3 different SaaS channel models: referral, reseller and OEM, which are documented in a referral agreement, SaaS reseller agreement and SaaS oem agreement. Referral Agreements. Reseller Agreements. OEM Agreements.

SaaS Payments 40

SaaS Payments Payment Solutions Payment Services SaaS 40

Aber Law Firm

APRIL 4, 2014

. What to remember about Saas Reseller Agreement and SaaS OEM Agreement Models! There are essentially 3 different SaaS channel models: referral, reseller and OEM, which are documented in a referral agreement, SaaS reseller agreement and SaaS oem agreement. Referral Agreements. Reseller Agreements. OEM Agreements.

SaaS Payments 40

SaaS Payments Payment Solutions Payment Services SaaS 40

Aber Law Firm

APRIL 4, 2014

. What to remember about Saas Reseller Agreement and SaaS OEM Agreement Models! There are essentially 3 different SaaS channel models: referral, reseller and OEM, which are documented in a referral agreement, SaaS reseller agreement and SaaS oem agreement. Referral Agreements. Reseller Agreements. OEM Agreements.

SaaS Payments 40

SaaS Payments Payment Solutions Payment Services SaaS 40

Aber Law Firm

APRIL 4, 2014

There are essentially 3 different SaaS channel models: referral, reseller and OEM, which are documented in a referral agreement, SaaS reseller agreement and SaaS oem agreement. SaaS referral agreements are essentially models where the referring company ‘ refers ’ or introduces new leads to the SaaS vendor.

SaaS Payments 40

SaaS Payments Payment Services SaaS Payment Solutions 40

OpenView Labs

AUGUST 18, 2020

Captivated by what the author, a SaaS content marketing expert I respect, said of the product, I signed up for a free trial. So how can you manage the empathy gap in your product, get new users to see value quickly, and retain them to grow your SaaS business? First, let’s talk about the empathy gap between SaaS products and end users.

Management 116

Management Subscription Payment Features Churn 116

OpenView Labs

JANUARY 19, 2022

This means that the product is doing some of the heavy lifting that used to belong to marketing and sales and giving them new areas of focus. . This also means that the typical go-to-market playbook SaaS experts used to follow (below) isn’t as relevant as it used to be. You need marketing, right? Hard to know.

Scale 72

Scale Underperforming Technical Team Sales Hiring Marketing 72

ProfitWell

OCTOBER 22, 2019

In 2007, he and his wife started their own online store. Silent Sales Machine Radio. Shannon will showcase these revenue-boosting strategies through real-life examples of customer case studies, focused on software, SaaS, and online services companies. Check out international sales strategies. Noah Kagan Presents.

Payment Methods 40

Payment Methods Sales Recruiting SaaS Payments Payment Solutions 40

ProfitWell

OCTOBER 9, 2019

In 2007, he and his wife started their own online store. Silent Sales Machine Radio. Shannon will showcase these revenue-boosting strategies through real-life examples of customer case studies, focused on software, SaaS, and online services companies. Check out international sales strategies. Noah Kagan Presents.

Payment Methods 40

Payment Methods Sales Recruiting SaaS Payments Payment Solutions 40

Intercom, Inc.

APRIL 18, 2019

In late 2007, a pair of roommates found themselves scraping their wallets to come up with enough cash to cover their exorbitant San Francisco rent. Though he had experience in recruiting, sales and product, marketing was new ground for him. But it can be a real challenge knowing that’s what you’re doing from the outset.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Intercom, Inc.

JUNE 28, 2018

Too many startups focus on the first S in SaaS, but they forget all about the second one. When I moved to Silicon Valley in 2007, self-serve software was all the rage. To really succeed in the SaaS world, you have to build a product that solves your customers’ needs, not just your own. The downside to self-serve SaaS.

Scale 184

Scale Sales Hiring SaaS Sales 184

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a community of top SaaS companies that spans all the way from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

SEPTEMBER 4, 2020

So, it’s like our sales pipeline, it needs to be five to 10 years. I feel like my SaaS learning is that after 10 million or so in revenue, you can go into a terminal decline, right, but it could take a decade, right? I never talked to a sales rep but did MailChimp have any sales people today?

Scale 169

Scale Underperforming Technical Team Sales Hiring Branding 169

OpenView Labs

OCTOBER 23, 2019

The idea for JumpCloud presented itself in 2007 while I was working on another business. And we knew we could deliver business innovation by delivering the product via a freemium SaaS model (rather than AD’s contract-based on-premises model). Sales and marketing wasn’t going to be our in with this particular audience.

Innovation 41

Innovation Outsourced Development AWS Technology 41

Intercom, Inc.

APRIL 7, 2022

The company kickstarted the SaaS revolution we know so well today, but as SaaS was booming, so too was churning. From packaged goods to SaaS. 2007 was when the iPhone was launched and when LinkedIn finally became profitable. Our focus is primarily on SaaS because that’s where customer success has been birthed.

Customer Success 118

Customer Success Technical Review Sales Hiring VP of Engineering 118

How To Buy Saas

OCTOBER 27, 2023

It doesn’t help that the US SaaS market is incredibly competitive, especially with the evolving technology, customer needs, and new ideas popping up left and right. That’s where SEO agencies for SaaS businesses come in. Clients of NUOPTIMA receive support from professionals in SEO B2B SaaS , content, and technology.

B2B 52

B2B Scale SaaS AI Search 52

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6. Founded: 2007.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Totango

MAY 27, 2022

Product-led growth (PLG) has emerged as one of the best strategies for selling SaaS software. It lets your product do the talking, departing from a sales-led growth strategy that depends on a conventional sales pitch. Sales conversion: use of the freemium product motivates the customer to upgrade to a premium version.

Acquisition 123

Acquisition Retention Technology Strategy 123