Intercom, Inc.

APRIL 7, 2022

The company kickstarted the SaaS revolution we know so well today, but as SaaS was booming, so too was churning. Sometimes, to develop a valuable service for your customers, you have to take one step back and understand what they need from you at that moment and where your gaps are. From packaged goods to SaaS.

Customer Success 118

Customer Success Technical Review Sales Hiring VP of Engineering 118

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Intercom, Inc.

NOVEMBER 14, 2019

She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” …Where do you spend your time?”.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Intercom, Inc.

APRIL 18, 2019

In late 2007, a pair of roommates found themselves scraping their wallets to come up with enough cash to cover their exorbitant San Francisco rent. Though he had experience in recruiting, sales and product, marketing was new ground for him. But it can be a real challenge knowing that’s what you’re doing from the outset.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Chargify

MARCH 28, 2018

While the convenience of combo meals abounds in all fast food restaurants today, in 1958 the opportunity to purchase a main dish, side, and drink for a set price (and less than if all the items were purchased individually) was a novel idea, and one that helped them stand out in a very competitive marketplace. Changes in B2B buyer behavior.

Pricing 47

Pricing Innovation Scale SaaS 47

SaaStr

JULY 22, 2019

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. When we started out, we built the company purely as a SaaS company. The company started back in 2007, 2008. We didn’t ever have an on-prem solution.

Scale 174

Scale Scaling Sales Hiring Underperforming Technical Team 174

SmartKarrot

FEBRUARY 4, 2022

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. The recent years have witnessed how SaaS products and companies have changed the way organizations operate online. Amazon Web Services (AWS).

Marketplace as a Service 10

Marketplace as a Service SaaS AWS Cybersecurity 10