Neil Patel

MARCH 25, 2023

On the flip side, if I created brand new themes from scratch, there would be no guarantee that people would like the design and install it. These days, I still use WordPress themes, but more so for branding. Back in 2003, Google released AdSense , a service people could use to monetize their own sites by placing Google ads on them.

Social Media 131

Social Media Software Review Engineering Branding 131

User Pilot

MAY 17, 2022

Brand monitoring also works as you get to see what the world is saying about your brand on social media and other digital communities. This feedback is often obtained through surveys, but you can also find them on social media and internet forums where customers share their experiences with your brand. What is a feedback loop?

Social Media 98

Social Media Interviewing Software Review User Experience 98

User Pilot

SEPTEMBER 24, 2020

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. In particular, you must ensure it features your own branding and not that of the service provider. The needs of brand new users and seasoned pros are very different.

Software Review 98

Software Review Churn Software User Experience 98

CustomerSuccessBox

JUNE 28, 2021

Net Promoter Score (NPS) was first developed in 2003 by Bain and Company and it measures the loyalty of customers to a company. If back in 2003 you’d ask me what are the chances that you’re going to recommend me, my friends, or my family on a scale of 1 to 10? Net Promoter Score scores can range from -100 to 100. Benefits of NPS.

Customer Success 52

Customer Success Scale Churn Trends 52

OpenView Labs

JUNE 29, 2020

I work with marketing and technology executives at global brands to help them organize the resources they need to create personalized communications for their customers and prospects. Brands are acknowledging these new realities and organizing in a way that is flexible and responsive to the changing needs of their customers.

Marketing 78

Marketing Travel Leadership Technical Review 78

User Pilot

JANUARY 8, 2021

The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. Detractors will be not only less loyal to your brand but also ready to drag your business through the mud. You can design their look and feel to match your brand and be less intrusive. What is NPS? In-app surveys.

Underperforming Technical Team 93

Underperforming Technical Team Benchmarks Onboarding SaaS 93

User Pilot

MARCH 23, 2022

NPS is a type of user survey developed in 2003 by Bain & Company. Customers have been educated, and they expect nothing short of every other brand. Userpilot allows you to create in-app NPS surveys and personalize them with your preferred look and feel to match your brand identity. What is a Net Promoter Score (NPS) survey?

SaaS 98

SaaS Scale Software Review Benchmarks 98

FastSpring

NOVEMBER 26, 2019

Since it’s humble beginnings in 2003 as a spinoff of the CafePress blogging platform, WordPress has grown into a powerful content management system (CMS) that directly supports a significant portion of the internet. WordPress runs 35% of the entire internet and powers major brands like TED, CNN, Spotify, and TechCrunch.

Payment Methods 67

Payment Methods Payment Solutions Payment Services SaaS Payments 67

User Pilot

OCTOBER 5, 2024

Developed in 2003 by Bain & Company, NPS has become the predominant customer success framework for two-thirds of the Fortune 1000. Net Promoter Score is a customer experience metric that helps businesses gauge customer loyalty to a product , service, or brand. What is the Net Promoter Score (NPS)? A sample in-app NPS survey.

Scale 59

Scale Technical Review Software Review Trends 59

Upscope

AUGUST 4, 2021

Founded in 2003, and with an annual revenue upwards of $1.5 This was done with the goal of generating greater brand awareness, and penetrating the C-level audience segment of its enterprise-level customer targets. billion in 2020, DocuSign is the market leader in the eSignature tools segment.  The With revenues of $8.2

Marketing 52

Marketing Cloud B2B Engagement 52

Upscope

AUGUST 4, 2021

Founded in 2003, and with an annual revenue upwards of $1.5 This was done with the goal of generating greater brand awareness, and penetrating the C-level audience segment of its enterprise-level customer targets. billion in 2020, DocuSign is the market leader in the eSignature tools segment. With revenues of $8.2

Marketing 52

Marketing Cloud B2B Engagement 52

How To Buy Saas

OCTOBER 10, 2024

It is supported with lots of robust features and functionality, like bulk messaging, integrations, personalized messages, AI tools to sync brand catalog with WhatsApp, team inbox, and CTWA ads. That is why it is one of the top small business marketing tools and is preferred by several brands worldwide.

Social Media 52

Social Media Marketing Business AI Search 52

OpenView Labs

NOVEMBER 1, 2019

The first time I worked with Steve was back in 2003. We needed a way to power up our brand for global domination without having a global presence on the ground. And it all came together in a successful model when we realized how we could combine automation and people not only in our product, but also in how we sell our product.

Software Review 66

Software Review Technical Review Transportation Growth Hacking 66

ChurnZero

NOVEMBER 2, 2018

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Willing to Fight for You – As part of being loyal, Promoters will also fight for your brand, actively providing positive feedback when negative reviews or comments are at play. Passives often just don’t care.

Scale 95

Scale VP of Engineering Underperforming Technical Team Churn 95

Valuize Consulting

JUNE 10, 2020

Unfortunately, these are often a collection of steps branded as ‘playbooks’ that lack integration with other key processes in sales and marketing. Lean has been used in Customer Service for almost two decades, as observed in 2003’s Harvard Business Review article “ The Lean Service Machine ” by Cynthia Karen Swank.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

The Marketing & Growth Hacking Publication

FEBRUARY 22, 2019

Blogging is your brand’s calling card to building trust If you’ve got your finger on the pulse of industry trends and your clients’ needs, then you already know that your company blog is the perfect platform to remain true to your brand. So get those fingers moving. Much like social media, TLDR isn’t going away anytime soon.

Content Marketing 40

Content Marketing Strategy Marketing Growth Hacking 40

User Pilot

APRIL 27, 2023

Net Promoter Score, often abbreviated to NPS, was first devised in 2003. As your top fans and brand advocates , these are the people you might reach out to for reviews to drive social proof (we’ll cover more on this later). Your NPS surveys should fit in with the feel of your brand. Create NPS surveys with Userpilot!

Software Review 52

Software Review SaaS Technical Review Scale 52

Outseta

SEPTEMBER 11, 2017

In 2003 we realized that CMOs were really struggling with the auction-based nature of media buying in Search and we knew that was a math problem we could solve in a way that would tie directly to their business success. Soren: This was 2003, and I was working as Head of Business Development for a web engineering company in Boston.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

Backlinkfy

SEPTEMBER 16, 2019

Do you want to increase your brand presence online and one mobile? Ripe Media Founded in 2003, Ripe Media is a full-service digital agency based in Los Angeles. Are you in need of blog content on your website weekly? Is it time to build relationships and gain links with outreach campaigns?

Outsourcing Services 40

Outsourcing Services Consulting Sales Hiring Outsourced Development 40

SmartKarrot

JUNE 6, 2020

Developed in the year 2003, it is a fair customer loyalty metric. You ask your counter ‘the’ question: How likely are you to recommend company/brand/product X to a friend/colleague/relative? Say, for a lingerie item, a brand X gets a score of 10 as promoters, 20 as passives, and 0 as detractors. What is common in both brands?

Metrics 10

Metrics SaaS Branding Customer Success 10

SmartKarrot

SEPTEMBER 22, 2022

The Net Promotor Score was created by Fred Reichheld in 2003 and is used by businesses globally. The Net Promoter Score, also known as NPS, is a metric used to measure customer satisfaction (CSAT) and brand advocacy. Survicate is a free NPS Software that provides customizable templates and question types that best fit your brand.

Software 10

Software Scale Benchmarks Branding 10

SmartKarrot

AUGUST 23, 2022

It is one where customers evaluate their association with the brand on a scale of 1 to 10. The NPS was developed in 2003 by Fred Reichheld of Bain & Company as a customer loyalty metric. The premise is simple – How likely are you to ask a friend/relative to check out the company/product/brand?

Scale 10

Scale Underperforming Technical Team Systems Review Software Review 10

SmartKarrot

MAY 18, 2022

Recommendations: This is yet another common technique that has been in use since 2003. The pages can be customized according to the customers’ preference or the channel they have been redirected from. This technique involves prompting users with recommendations based on their behaviors and purchase history.

Technical Review 10

Technical Review Scale Customer Lifetime Value Social Media 10

Sales Hacker

MAY 13, 2025

In 2003, Michael founded Right Media – the world’s first open exchange for digital advertising. In 2003, Michael founded Wright Media, the world’s first open exchange for digital advertising. Previously, Michael was co-founder and Chairman of Moat Inc. which was acquired by Oracle in April 2017.

AI Search 72

AI Search AI ChatGPT Software Review 72

SaaStr

APRIL 16, 2023

In a kind of analogous way, everyone uses the Internet now, which wasn’t true certainly, when we started Flickr, in late 2003. There was suddenly this transition to where the receptionist has a computer, the accountant has a computer, the architects have a computer, and the planners have computers. We started development in early 2004.

Scale 363

Scale Sales Hiring PayPal Development Team Review 363

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And by 2003 we were almost out of business. But after a stint as a consultant I came out to Stanford back in the late ’90s in the dot-com era. This was in 1997, and I spent two years. ” We had to do that three times.

Sales Recruiting 231

Sales Recruiting VP of Engineering Scale SaaS Payments 231

OPEXEngine

MAY 19, 2020

In retail, digital-first insurgent brands with healthy balance sheets may take even more market share in a downturn, compounding the damage to many traditional retailers. 21 in brand value among Interbrand’s global list, and the company now ranks No. At the beginning of the last recession, Samsung ranked No.

Scale 59

Scale Strategy Technical Review Acquisition 59

SmartKarrot

FEBRUARY 4, 2022

Founded as a search engine by Larry Page and Sergey Brin, Google grew to become a strong technology brand. Founded in: 2003. Since its inception in 2003, Splunk has been at the forefront of data solutions. Founded in: 2003. Say technology companies, and the first name that comes to mind is Google. Founded in: 1998.

Marketplace as a Service 10

Marketplace as a Service SaaS AWS Cybersecurity 10

FastSpring

JANUARY 15, 2025

Since its inception in 2003, the show has facilitated over 10,000 business matchmaking meetings, making it the perfect venue for gaming studios looking to tap into the vast Chinese-speaking market.

Payment Services 158

Payment Services Merchant Services Payment Solutions Payments 158