Neil Patel

SEPTEMBER 30, 2020

And what better way to develop this other than enlisting the help of an expert digital strategy consultant who can do a broad set of activities, each of which is directed towards helping you meet your goals. You must already be on the lookout for investments that can maximize ROI – or get rid of bad investments altogether.

Consulting 131

Consulting Strategy Technical Review Underperforming Technical Team 131

User Pilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. Here are 5 ways to collect product data: Leverage user feedback surveys to gather data. Track user behavior with in-app events. Capture user sessions with Hotjar.

Outsourcing Services 105

Outsourcing Services Data Underperforming Technical Team Software Review 105

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. They act as a substitute for an in-house team, serving the same labor function but outside of the organization.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

User Pilot

MARCH 30, 2025

However, there are good and bad ways to approach this tactic. If your announcement doesnt show any value for using the mobile app, then users will see no reason to do it. This means you must consider what its purpose is in the first place, and once youre clear on what value it brings to users, then you can better promote it to them.

Mobile 65

Mobile Acquisition Software Review Social Media 65

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. How do you tune in to what users are saying on the grapevine?

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

User Pilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Not performing user research on your target audience User research forms the foundation for building effective products.

Underperforming Technical Team 105

Underperforming Technical Team User Experience Onboarding Mobile 105

User Pilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. Most importantly, we’ll show you how to leverage them to create better product experiences. Types of customer insights Your product team typically uses various types of customer insights.

Social Media 105

Social Media Underperforming Technical Team Market Research Data Analysis 105

User Pilot

MARCH 23, 2025

The only way to have a fighting chance is by focusing on the user experience within your mobile app. Try to understand what the in-app user journey is like. Why aren’t app users engaging with it more? And how can you turn them into active users? MAU: 10,000 unique users who log in monthly.

Mobile 57

Mobile Underperforming Technical Team Engagement Metrics 57

Intercom, Inc.

APRIL 5, 2018

Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. It worked out well in terms of getting users, and I ended up doing that all over the world. At the same time, your team did lean on a lot of the principles used in the gaming world.

Underperforming Technical Team 223

Underperforming Technical Team Retention Engineering Metrics 223

User Pilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. Bad customer support: One bad experience with your customer support team can push customers to consider leaving your product.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 98

User Pilot

APRIL 22, 2024

TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats. Track customer behavior for experience insights. Brand24 — Best for tracking social media mentions. Sentiment distribution.

Social Media 100

Social Media Software Review Underperforming Technical Team Benchmarks 100

User Pilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

Underperforming Technical Team 105

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 105

User Pilot

MARCH 12, 2024

What strategies can you use to reduce drop-offs and improve the user experience? It signals decreased engagement and indicates friction in the user experience. Prioritize feature development as per user needs. Improve user experience and increase retention. Poor onboarding.

Underperforming Technical Team 104

Underperforming Technical Team User Experience Retention Scale 104

User Pilot

AUGUST 28, 2023

As customers switch from email to social media, in-app messaging , live chat, push notifications, and more, you need a way to connect them all and deliver a seamless experience to users. Then, you need to develop a consistent and personal brand voice across all channels to connect with and delight customers.

Communication 98

Communication Strategy Social Media Underperforming Technical Team 98

User Pilot

AUGUST 30, 2024

Promote new features with in-app ads to upsell users. Send targeted marketing emails based on user behavior in-app. Book a demo now to discuss with our team! The key to developing an effective PLG strategy is to deeply understand your audience and create product experiences that resonate with their pain points.

Advertising 105

Advertising Social Media Underperforming Technical Team Scale 105

Neil Patel

MARCH 9, 2021

Whether you’re running a corporate startup marketing campaign or moving your local business into the digital age , you can’t afford to waste time and money on weak leads. It also helps prospects feel more secure about their purchase and develops the business’ reputation as a customer support specialist. What is Lead Scoring?

Scale 123

Scale Underperforming Technical Team Metrics B2B 123

User Pilot

MAY 14, 2023

Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. with the support team.

Social Media 98

Social Media Software Review Underperforming Technical Team SaaS 98

User Pilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs.

Strategy 104

Strategy Underperforming Technical Team User Experience Technical Review 104

User Pilot

JUNE 22, 2023

Addressing this burden enhances the customer experience, leading to greater overall satisfaction. In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics. TL;DR Product complexity, new features and updates , and poor onboarding can lead to high customer support loads.

Customer Support 96

Customer Support Underperforming Technical Team Social Media AI Search 96

Neil Patel

JANUARY 10, 2022

Start assembling your team. IT experts, SEOs, designers, analytics teams; they’ll all have invaluable opinions and advice on how to get it right—but also explain what can go wrong. Set Website Migration Budgets, Timelines, and Teams. A cross-department team will have the best chance of success.

Underperforming Technical Team 128

Underperforming Technical Team Development Team Review Systems Review Software Review 128

User Pilot

AUGUST 30, 2024

In SaaS, this also means analyzing competitors’ user interface and user experience. This involves evaluating their messaging, content marketing efforts , social media presence, SEO strategies, and paid advertising campaigns. Product comparison example. Create a competitive analysis report template.

Underperforming Technical Team 105

Underperforming Technical Team SaaS Benchmarks Social Media 105

Neil Patel

JUNE 22, 2021

Or, take a look at Copyblogger Media. That’s a lesson for you when developing a sound content marketing strategy: when creating more landing pages, think strategically about keywords and build your content around the right ones. It enables you to develop content that speaks to each segment more effectively. Not too bad!

Content Marketing 145

Content Marketing Marketing Social Media Underperforming Technical Team 145

User Pilot

JANUARY 8, 2024

TL;DR A customer acquisition strategy is a comprehensive plan for attracting, engaging, and converting new customers into paying users. Begin by promoting your paid ads on social media platforms and search engines. Potential users will see themselves in the case studies and be encouraged to use your solution.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

User Pilot

JULY 14, 2024

TL;DR Customer segmentation separates users into smaller groups based on shared characteristics to personalize user experiences and optimize marketing campaigns. Benefits of a customer segmentation analysis include: – Building tailored user experiences. Let’s get started.

Software Review 109

Software Review Underperforming Technical Team Customer Lifetime Value User Experience 109

User Pilot

MARCH 21, 2024

User sentiment data regarding the positive and negative emotions the user experiences while interacting with your brand. Psychographic data such as the user’s core, values, religious views, hobbies, and interests. Analyze data to find similarities and patterns among your users.

Sales Recruiting 105

Sales Recruiting Underperforming Technical Team Interviewing Social Media 105

User Pilot

JANUARY 16, 2024

TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.), Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. create content, and more.

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. Are you an enterprise needing deep customization and analytics, or a small business seeking user-friendly marketing integration? Great for inbound marketing teams and fast-growing businesses.

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

User Pilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. Get it wrong, and you risk high churn.

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

User Pilot

APRIL 15, 2024

From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. By addressing these issues, you create a smoother, more intuitive customer experience.

Communication 105

Communication SaaS Payments Payment Methods Payment Solutions 105

User Pilot

JANUARY 31, 2023

The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs. Bad customer support: Poor customer support leaves customers without help or thinking their complaints are not taken seriously.

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

User Pilot

JULY 29, 2024

To create a successful product marketing strategy, you need to set tangible goals, create user personas to understand your target audience better, and develop messaging that showcases your unique value proposition. Spotify uses its annual “Spotify Wrapped” to encourage user-generated content.

Product Marketing 104

Product Marketing Marketing Scale Underperforming Technical Team 104

User Pilot

JANUARY 10, 2024

Effective user research helps you: Understand user behaviors, needs , and preferences. Identify experience gaps and remove friction. Increase product value and improve user experience. Book a demo to discuss your needs with our team and get tailored solutions. What is user research?

User Experience 105

User Experience Underperforming Technical Team SaaS Interviewing 105

User Pilot

FEBRUARY 3, 2023

Gather insights about your customers from internal teams. Perform social listening on social media and review sites to see an unfiltered look at what customers are saying about your brand. After completing your customer analysis, create user personas based on real customer traits.

Software Review 98

Software Review Social Media Underperforming Technical Team Interviewing 98

User Pilot

MAY 27, 2024

Let’s see how you can measure customer perception: Collect customer feedback : Segment users and trigger contextual surveys like CES , CSAT , and NPS. Monitor online mentions : Regularly check reviews, social media, and forums for customer opinions. poor customer service) can harm a business’s reputation.

Software Review 105

Software Review SaaS Social Media Interviewing 105

Neil Patel

MARCH 30, 2021

Step by step, then, SEO is when: You research keywords … Then select a particular keyword and … Use that keyword to write content … Which other people then read and share on Twitter, Facebook, their own blogs and other social media platforms. You and your marketing team need to understand this. Step two: Analyze your site speed.

Social Media 145

Social Media Engineering Sales Hiring Branding 145

Neil Patel

OCTOBER 4, 2020

They should also have a platform that allows you to view and make sense of this data in a way that provides an intuitive user experience – such as the ability to visualize data with graphs or easily download reports. A Well-rounded Team. Syncing With Your Team. How to Work With an Analytics Agency.

Artificial Intelligence 141

Artificial Intelligence Technical Review Underperforming Technical Team Machine Learning 141