SaaStr

FEBRUARY 7, 2024

They do a lot of predictive analysis to categorize TAM and prioritize their resources. To get the most efficiencies out of their marketing team and resources, Gorgias puts a big emphasis on using only high-quality data that they audit regularly. From there, strategy comes in.

Scale 242

Scale Sales Hiring Strategy Marketing 242

Stax

APRIL 18, 2024

Examples of popular SaaS apps include Shopify, an eCommerce platform, Dropbox, a cloud storage service, and Stax Bill, an automated payment processing system. It reduces the time and resources for setup and maintenance, improving users’ efficiency, productivity, and data management capabilities. Q: What is an ISV example?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

User Pilot

MAY 1, 2024

In this post, we’ll cover the most important things you need to know about building a successful community without wasting your precious resources. This way, you can use your resources efficiently. A Facebook group is a popular choice for building an online community. It’s hosted on their site and has tons of resources.

Branding 71

Branding Social Media Acquisition Advertising 71

User Pilot

NOVEMBER 14, 2023

Perform trend analysis to uncover data on what features are more popular among power users , how they tend to behave when new upgrades drop, and replicate their experience on other users. Implement an in-app resource center to provide self-service support. Efficient allocation of resources. What features are popular among them?

Customer Lifetime Value 77

Customer Lifetime Value SaaS Onboarding Retention 77

User Pilot

APRIL 21, 2024

Examine customer data to understand how you can further improve your help resources. Increase your customer service team’s performance Invaluable resources, such as your customer service team, shouldn’t be spent on mundane tasks like resolving the most common support issues. In-app resource center builder in Userpilot.

Strategy 89

Strategy Customer Support SaaS Technical Review 89

User Pilot

MARCH 5, 2024

Google Analytics is a popular free tool used for visualizing funnel data for websites while Userpilot is a product growth platform that allows you to do it for web apps. Pie chart Representing conversion data as a pie chart is less popular than as a funnel but still useful. Funnel step visualization in Userpilot.

Trends 72

Trends User Experience Onboarding Sales Funnel 72

Frontegg

SEPTEMBER 30, 2021

The aim of OpenID Connect is to let end-users log in just once to access disparate and multiple resources; on and off the internet. Open Authorization (OAuth) is an open standard authorization framework used for token-based authorization that is highly popular across the globe. OpenID Connect strengthens the OAuth 2.0 What Is OAuth2?

Mobile 144

Mobile PayPal Identity management Cloud 144

BetterCloud

APRIL 11, 2024

From the popular to the obscure, Lucy—err, BetterCloud—sniffs out every application, ensuring you’re aware of what’s being used. The resourceful Rulo Pet parent: Marco Béjar Villalba BetterCloud, much like Rulo the cat, stealthily prowls through your software environment, sniffing out inefficiencies and excesses.

Management 52

Management Software Review SaaS Subscription 52

Kellblog

OCTOBER 19, 2022

After a brief review of the problem, I look at two popular approaches that don’t work: The Excel-induced hallucination , where you make seemingly small but unsupported tweaks to your GTM funnel model that result in massive (and totally unrealistic) productivity gains. Forward-deploy more resources. Everyone for themselves!

Sales Hiring 98

Sales Hiring Operational efficiency. Customer Success Sales 98

How To Buy Saas

MAY 10, 2024

Semrush and Its Features Semrush is one of the most popular SEO toolkits that provide full-suite optimization features for websites, and it is preferred by SEO professionals worldwide. Ahrefs provides better-rank-tracking metrics, which is why it is one of the most popular Semrush alternatives.

AI Search 59

AI Search Scale Engineering Pricing 59

User Pilot

JUNE 20, 2023

Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Product idea validation is essential to avoid spending too many resources on a product that fails because nobody needs it. Is it the best way to invest the resources?

Underperforming Technical Team 80

Underperforming Technical Team Social Media Scale Interviewing 80

Neil Patel

SEPTEMBER 21, 2021

Google Scholar is a great resource for finding articles on topics related to your niche and adding them to Google Scholar’s library. Similar to Google search results , the most popular or most used topics are shown first in Google Scholar results. Explore the Most Popular Articles and Publications.

Market Research 142

Market Research Trends Social Media Healthcare 142

Intercom, Inc.

MAY 13, 2022

Call centers have historically been a popular way to offer that support by employing customer service representatives to assist both inbound and outbound queries from existing and potential customers over the phone. In every business and industry, customers will have questions or need support before, during, and after a sale.

Outsourcing Services 118

Outsourcing Services Social Media Customer Support Communication 118

Neil Patel

SEPTEMBER 3, 2021

Virtual job fairs have been growing in popularity in recent years. There are some great options to choose from, and three of the most popular are Brazen, CareerEco, and Paradox. With a range of features, Brazen is one of the most popular options for virtual job fairs. Outline Resources Needed. What Is a Virtual Job Fair?

Sales Recruiting 138

Sales Recruiting Social Media Sales Hiring Marketing 138

Neil Patel

JULY 21, 2021

A franchise business carries the success, credibility, and popular associations of established brands, reducing the need for extensive marketing and brand building for you as a franchise owner. Some popular options include Paul Davis Restoration , Mr. Handyman , and 911 Restoration. What Is a Franchise Business? Moving Services.

Payment Services 121

Payment Services Payment Methods Business Payments 121

User Pilot

MAY 7, 2024

Groupize leveraged an in-app resource center and embedded its onboarding guide so users can access it at any time. This approach alone drastically reduced support tickets, allowing Groupize’s CS team to focus more on issues that can’t be addressed in a resource center. Resource center created with Userpilot.

Software Review 81

Software Review Software Onboarding Engagement 81

User Pilot

MARCH 17, 2024

For instance, you might find that your most popular traffic source is organic traffic, while the least effective one is paid channels. Consequently, you would have to invest more resources in your organic strategy. This suggests that the company should shift resources from Facebook to Google Ads to be efficient.

Social Media 80

Social Media Data SaaS Scale 80

Intercom, Inc.

AUGUST 13, 2018

But as my love of gaming grew, it became obvious that I wasn’t drawn to the typically popular action or racing games. I would get lost in those worlds as I designed environments and overcame crises, managed resources and organized priorities. In both cases, you have to correctly prioritize the resources that are available to you.

Strategy 163

Strategy Management Benchmarks Leadership 163

User Pilot

AUGUST 29, 2023

This article also introduces popular market validation methods and explains how product teams can develop a solid validation plan! Validating the market for your product reduces the risk of developing a product that’s not profitable, increases investor confidence, and helps teams use scarce resources well. Let’s get right to it!

Marketing 83

Marketing Scale Market Research Interviewing 83

Neil Patel

NOVEMBER 15, 2021

As marketers, our job is to capitalize on what’s popular in the “here and now.” One great way to figure out what is popular is with Google Trends. This resource will show you what topics are currently trending and how you can use that information to draw the attention of your chosen audience. That’s another popular search.

Trends 145

Trends Marketing Social Media Technical Review 145

User Pilot

MAY 7, 2024

Growth : Starting at $749/month, the Growth plan includes features like advanced event-based triggers, resource centers , AI-powered content localization, domain hosting, and a dedicated customer success manager. Pendo – Best digital adoption platform for mobile apps Pendo is one of the most popular digital adoption platforms out there.

Software Review 62

Software Review Software Scale Onboarding 62

User Pilot

NOVEMBER 13, 2023

Sales enablement focuses on equipping your sales team with essential resources to help improve customer acquisition. Provide in-app customer support resources so users can troubleshoot and find solutions instantly. If you enable customers with the right resources, they will be able to unlock maximum value, as promised.

B2B 86

B2B Sales Enablement Onboarding Retention 86

Subscription Flow

DECEMBER 29, 2023

Pay-per-use fees let customers pay only for the features, resources, or time they really utilise, whether they are used for software, cloud computing resources, or telecom services. Pay-per-use pricing for gas, water and electricity has also revolutionised the utility sector by encouraging effective resource usage.

Pricing 59

Pricing Marketplace as a Service Business Transportation 59

User Pilot

OCTOBER 26, 2023

Instead of forcing users to contact customer support or customer success teams, product-led businesses offer users on-demand support through knowledge bases , resource centers, and in-app guidance. Resource center in Userpilot. Bonus points if you provide them with a facility to upload their templates and resources.

Outsourcing Services 78

Outsourcing Services Onboarding Customer Support Customer Lifetime Value 78

Stax

APRIL 18, 2024

As stated by countless resources, mobile is the direction the payment technology space is heading. TLDR Mobile credit card processing first hit the market 15 years ago and in that time it has risen to become one of the most popular methods for processing in-person payments, both with businesses and consumers.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Unbounce

DECEMBER 9, 2021

Links to other products or resources : If recipients are interested in other products you offer, or your brand has a blog or other helpful resources, share those links in the welcome email. It even includes screenshots to show how you can find helpful resources within the platform. Email subject line : Welcome to Calendly!

AI Search 129

AI Search Social Media Branding Trends 129

Subscription Flow

FEBRUARY 14, 2024

Why is it such a popular CRM in 2024? Why is it such a popular CRM in 2024? Members can start conversations, interact with others, access resources, and become more involved with the association through these online hubs. What is Salesforce? Salesforce is the top supplier of cloud-based CRM software worldwide.

Payment Features 52

Payment Features Payment Solutions Payments SaaS Payments 52

Neil Patel

AUGUST 31, 2021

Luckily, Twitter trending topics are an up-to-the-minute resource for staying on top of what’s hot. Twitter figures out what many people are talking about to determine what is popular and shares it. See What’s Popular in Your Niche. From that, you can build campaigns and content around topics that matter. Take a Stand.

Trends 137

Trends Social Media Marketing Branding 137

User Pilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. Our guide introduces 15 popular prioritization frameworks along with their pros and cons. Pros and Cons Quick, easy, and intuitive.

Forecasting 80

Forecasting User Experience Scaling Development 80

Frontegg

JANUARY 19, 2023

For example, popular social networks support OAuth, making it easy to provide authentication options like “sign in with Google” or “sign in with Facebook” OAuth has well-tested client libraries in almost every language and web framework. OAuth is useful for web, API, and browser applications and resources.

Construction 102

Construction Development Engineering Onboarding 102

User Pilot

APRIL 16, 2024

That, in turn, can help you identify the most popular features. APM involves tracking metrics such as error rates, load times, response times, and resource usage to identify performance bottlenecks. Also, you can set up an in-app resource center and launch surveys to collect user feedback. How can you analyze user behavior?

User Experience 95

User Experience Engagement Trends Churn 95

User Pilot

JANUARY 22, 2024

A low-touch model relies on automation and self-service resources to onboard and support customers with little direct CSM involvement. If you have limited CS resources, the low-touch model is more suitable as it’s more efficient and cost-effective.

Customer Success 78

Customer Success Sales Hiring Scale SaaS 78

ChurnZero

MARCH 3, 2022

That’s why its useful to look to others in the industry to provide advice and resources to guide you along the way. To help do just that, we have proudly built an expansive library of Customer Success Resources on our site. In this article you will find a roundup of the top five Customer Success resources brought to you by ChurnZero.

Customer Success 98

Customer Success Churn Onboarding Consulting 98

Buffer Resources

SEPTEMBER 18, 2023

It’s one of the most popular alternatives and hit 1 million users in September 2023. Users get three feeds upon joining – Following, Discover, and Popular With Friends, but you can also modify your feeds to see specific types of content. What is Bluesky? I have a couple of invites if you’d like to explore Bluesky.

Social Media 125

Social Media Underperforming Technical Team Scale User Experience 125

User Pilot

JULY 9, 2023

On-demand customer support resources will reduce support costs and help users overcome difficulties whenever they arise. User interviews and focus groups are popular methods that work at all stages of product discovery. Card sorting is a popular technique that allows you to understand how users think and process information.

User Experience 72

User Experience Onboarding AI Technical Review 72

Neil Patel

DECEMBER 28, 2021

Google is pretty good at equipping users (and businesses) with information about what it considers important by providing resources like their search engine optimization (SEO) guides and the annual Search Trends report. Use Popular Search Terms and Find a Unique Angle to Cover the Topic. Search for Topics Using the Search Bar.

Trends 115

Trends Entertainment Technical Review Branding 115

User Pilot

MAY 8, 2024

For instance, in the ESP’s example, you can use trend analysis to identify features that are popular among the selected segment. Also, you find that they frequently visit the resource center to troubleshoot issues themselves. Userpilot resource center. Trend analysis in Userpilot.

Underperforming Technical Team 76

Underperforming Technical Team Interviewing Trends User Experience 76