Sales Hacker

JUNE 6, 2025

AI is transforming how go-to-market teams operate. Here are several ways we heard from leaders that they’re actively doing to reinforce certain skill development: Manual before automation. Leaders like Kevin “KD” Dorsey use AI to surface rep weaknesses, diagnose call issues, and build targeted training.

AI Search 53

AI Search Scale AI Outsourcing Services 53

Totango

DECEMBER 23, 2021

To help you and your team combat this dangerous phenomenon, we’re going to do a series of articles over the next few weeks discussing various burnout and mental health topics. Decreased productivity, a high turnover rate, low engagement, and employees with poor mental and physical health all lead to heavy financial burdens for companies.

Underperforming Technical Team 105

Underperforming Technical Team Customer Success Scale Leadership 105

Intercom, Inc.

JULY 19, 2018

But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case. They’ve now started a company together, Co Leadership , to help pave the road for engineers to become leaders. Leadership is a mindset, not a title. Louis: How do you define leadership?

Engineering 135

Engineering Leadership Software Review Technical Review 135

User Pilot

MAY 27, 2025

Want to advance your career in product management or find top talent for your team? Mozilla: Director of Product, Firefox Growth Firefox is used by hundreds of millions worldwide, and the Director of Product for Growth plays a critical role in the product management team. Who would be a bad fit for this job?

Management 52

Management Underperforming Technical Team Scale B2C 52

Sales Hacker

MARCH 28, 2019

To begin, perform an audit of your own sales team, and answer these questions: How are women compensated in comparison with men of their same role level? By the way, even if you don’t find there are gender differences on these three criteria (good job), this exercise can help you improve how you manage your team in myriad other ways.

Sales Hiring 97

Sales Hiring Underperforming Technical Team Sales Management 97

Sales Hacker

AUGUST 10, 2021

Know why you’re training your team before you start. Learn how the team follows up with every lead in record time after virtual events and turns them into revenue. Keith: Many people know of Sandler sales and sales leadership training. around the country, around the world, their focus is going to be leadership at all levels.

Scale 114

Scale Underperforming Technical Team Leadership Consulting 114

Sales Hacker

DECEMBER 28, 2018

The best sales conferences enrich your team, build knowledge, and offer plenty of networking opportunities (and fun)! Bad sales conferences just feel like a huge waste of time away from you prospects. AA-ISP Leadership Summit. What they’re saying: “ What a great week it’s been at the Leadership Summit! TOPO Sales Summit.

Scale 87

Scale Sales Recruiting Sales Underperforming Technical Team 87

Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Your sales team may need to map out all potential targets and how to access potential buyers within those larger businesses. What does “Qualified really mean for your team?

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

Intercom, Inc.

MARCH 17, 2022

As his Twitter bio reads, he quite likes “the beautiful mess of product development.”. Why does it matter for the business, for investors, for the community, or people on your team? Customer success, support, and sales teams can be great allies in providing good insights or helping make higher-quality decisions.

Underperforming Technical Team 152

Underperforming Technical Team Scale Banking Customer Success 152

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

VP of Engineering 166

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 166

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

VP of Engineering 166

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 166

Buffer Resources

MAY 9, 2024

This is both a good and a bad thing – if there’s something else you’d like to be known for, you have a lot more work ahead of you than if your content is centered around what you say your expertise is. Content showcasing your industry authority ranks higher in the algorithm.

Social Media 137

Social Media AI Search Branding Underperforming Technical Team 137

GetUplift

JULY 4, 2024

They’re truly partners and an extension of our team. And your website and marketing campaigns have to intrigue and interest all of these decision makers — enough to either take the next step or to give the green light so that someone on their team can take that next step. in overall conversions +72.8% They’re a great partner.

Scale 75

Scale Technical Review B2B Strategy 75

ChurnZero

OCTOBER 15, 2021

So, as we were planning our closing session for our recently held BIG RYG Leadership Summit, we thought what better way to wrap up our event than to answer the question of “Where is Customer Success headed?”. Your team will start to get pushed on the money side of things. NRR is your “friend”. CS segments aggressively.

Customer Success 97

Customer Success Benchmarks Scale Underperforming Technical Team 97

TriTuns

NOVEMBER 1, 2018

You and your team probably ask yourselves what you, as a customer success professional, need to do to ensure the customer is successful using your product. They probably have a lot of systems that are underused and/or underperforming. The post The Very First Question a Customer Success Team Needs to Ask appeared first on Tri Tuns.

Underperforming Technical Team 45

Underperforming Technical Team Customer Success Software Investment 45

Valuize Consulting

NOVEMBER 3, 2021

A recent Towers Watson study revealed that businesses with a strong employee experience sustained a 4% bump in revenue while those with a poor experience saw revenue fall by 1%. Development Programs. 41% of employees consider career development and personal growth opportunities important to their job satisfaction ( SHRM , 2017).

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

ChurnZero

OCTOBER 31, 2023

Second, no professional services team existed yet. That means the company was dependent on the development team to deliver those customizations. So, the product team instructed the development team that these promises were not a priority. Finally, these features werent on the roadmap.

Underperforming Technical Team 52

Underperforming Technical Team Outsourced Development SaaS Sales Hiring 52

Sales Hacker

DECEMBER 30, 2019

Justin helped build the sales team in ZocDoc. It’s all about how to build a great culture, how to think about incentivizing a team, how to help pull out a quota if you’re going to miss the number, and some creative things you can do to get there. Today on the show, we’ve got Justin Welsh.

Sales Hiring 53

Sales Hiring Revenue Scale Underperforming Technical Team 53

Intercom, Inc.

MAY 21, 2018

On the one hand, you work your butt off to stack your team with the most creative, curious and diverse individuals you can find. The essence of design leadership is the inverse of what I had assumed. I eventually came to realize that the essence of design leadership is the inverse of what I had assumed.

Leadership 200

Leadership Underperforming Technical Team Scale Management 200

SmartKarrot

AUGUST 9, 2022

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. These could include employee training programs, strategic innovation workshops, etc. Employees are much more likely to stay with companies that invest in their professional and personal development.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. These could include employee training programs, strategic innovation workshops, etc. Employees are much more likely to stay with companies that invest in their professional and personal development.

Scale 10

Scale Sales Recruiting Business SaaS 10

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Wooden on Leadership. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Selling to Big Companies. The Pirate’s Guide to Sales. B2B Is Really P2P.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

Sixteen Ventures

AUGUST 1, 2018

You have Bad-fit Customers. Perhaps you have a lot of bad-fit customers, even more in the pipeline, and even more you’re currently paying to get in front of via SDRs or Marketing campaigns. As long as you keep bringing in customers that don’t have Success Potential, your churn will reflect this poor business decision.

Churn 130

Churn Underperforming Technical Team Sales Hiring Customer Success 130

Sales Hacker

SEPTEMBER 5, 2018

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! Only a team of superb talent can move your business ahead of the competition. The same calculus especially applies the sales team. ASLAN Training & Development.

Scale 100

Scale Sales Recruiting Underperforming Technical Team Sales 100

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. Kyle was in charge of creating the Austin, Texas sales team @ Dropbox, what were some of his biggest lessons when it comes to moving sales outside of HQ? What worked? What did not work?

Sales Hiring 267

Sales Hiring Sales Recruiting Scale Sales 267

Andreessen Horowitz

FEBRUARY 12, 2024

Getting executives out of the 1:1 interview process and into a whiteboard session can help you assess their core competencies and how they’ll work with your team. We spend time looking at their org savvy, their leadership skills. How can we help the team get calibrated on the role? Working sessions. Talent in 2024.

Sales Recruiting 89

Sales Recruiting Technical Advisors Sales Hiring Underperforming Technical Team 89

SaaStr

APRIL 17, 2024

At a recent SaaStr Workshop Wednesday, he shared a behind-the-scenes look into what this process looks like and five key takeaways for other founders who are want an inside look the process. Most often, you get a call from a function called corporate development. If the offer is below your number, it’s bad news for somebody.

Underperforming Technical Team 173

Underperforming Technical Team Development Team Review Technical Review Data 173

SaaStr

MARCH 6, 2020

I came back to North America, we built out the inside sales team in North America over the next five years, building hubs in multiple countries, including in Bangalore, India, and assembling a global community of practice. Write it down, share the rough draft with your team, debate it, prioritize it. So it was a fabulous experience.

Scale 237

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 237

Sales Hacker

FEBRUARY 24, 2025

Here are a few well loved Shorts: Vulnerable leadership Dont tag tons of people in a LinkedIn post SMS is the next big opportunity The future of content marketing: grabbing peoples attention Sophie Share Tag GTMnow so we can see your takeaways and help amplify them. Why startup founders need to develop their voice. Book a demo.

B2B 77

B2B Scale Sales Hiring AI Search 77

SaaStr

JUNE 22, 2021

Learn new ways to build strong teams by managing in all directions from Arquay Harris at Slack. It doesn’t really matter what team you’re on, you’re making contributions to the company. ” And I’m sure you’re wondering, “What does that have to do with leadership or management, Arquay?”

Engineering 186

Engineering Underperforming Technical Team Management Technical Review 186

Sales Hacker

MARCH 10, 2025

Martin himself wasnt the obvious choice for a sales leadership role. At the time, expansion and upsell were handled by the CS team, whose primary focus was retention and customer success, not sales. The fix: moving upsell and expansion to a dedicated sales team. The result? The launch of Default 2.0

Scale 69

Scale Sales Hiring Scaling AI Search 69