GetUplift

MAY 15, 2019

Same with customer interviews and other qualitative data. Social media. Social platforms capture different sides of us as we go about our days – and this makes them an extraordinarily useful tool for conversion optimizers. Three things social media is great for. How we really use social media.

Social Media 70

Social Media Software Review Interviewing Branding 70

Intercom, Inc.

APRIL 5, 2018

Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. What follows is a lightly edited transcript of the interview. This is part of an ongoing series of interviews about unlocking the potential of growth. Gina: All the time.

Underperforming Technical Team 223

Underperforming Technical Team Retention Metrics Engineering 223

FastSpring

APRIL 24, 2025

Podcast Full Interview: Video Watch the video on our YouTube channel. Since 2010, she’s been leading teams, building websites, web applications for nonprofits, K through 12, higher education, government, businesses of all sizes. And so I think there are a lot of self-taught developers that just don’t know.

Business 108

Business Software Review Underperforming Technical Team AI Search 108

Neil Patel

JULY 6, 2021

As you grow on your own, you’ll develop better habits that you can translate into business growth and monetary gain. When we’re aware of our strengths and weaknesses, it makes it so much easier for us to capitalize on what we’re good at and make the most of every step. A coach is going to look at your entire life: all aspects of it.

Underperforming Technical Team 128

Underperforming Technical Team Business Technical Review Interviewing 128

User Pilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. SaaS teams use various insight types, ranging from quantitative metrics to qualitative feedback, covering aspects like awareness, purchasing behavior, and product usage. Let’s dive right in!

Social Media 105

Social Media Underperforming Technical Team Market Research Data Analysis 105

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

SaaStr

DECEMBER 1, 2023

We’re still learning what world we’re in — some people interview over Zoom, some are focused on how to build teams in the current age, and many are dealing with a weird overhang from the SaaS explosion of 2021, quiet quitting, layoffs, and team turnover. The last thing a VP of Sales wants to do is start without a team.

Sales Hiring 157

Sales Hiring Sales Recruiting Sales Interviewing 157

User Pilot

SEPTEMBER 30, 2024

How to build an effective messaging strategy For a successful business, it’s crucial to develop your own messaging strategy that clearly articulates your values and connects with your target audience. through surveys, interviews, and other Voice of Customer research. Let’s look at how that’s done!

Strategy 111

Strategy Social Media Underperforming Technical Team Travel 111

Neil Patel

DECEMBER 3, 2020

Developing a content strategy is key to helping your content rank well, especially in a space saturated with content on similar topics. Interview Your Prospective SEO Freelancers. To do this, you might want to conduct an interview to get to know them better. Social Media. If Stability With a Team is Important.

Social Media 145

Social Media Technical Review Interviewing Underperforming Technical Team 145

User Pilot

AUGUST 30, 2024

What are the different marketing research methods product marketing teams can use to inform their strategies? Its goal is to help make informed decisions about product development , marketing strategies, pricing, and customer acquisition in SaaS companies. User interviews : One-on-one conversations for qualitative insights.

Market Research 101

Market Research Marketing Strategy Underperforming Technical Team 101

User Pilot

MAY 14, 2023

Customer feedback is the key to developing a customer-centric business. Interviews and focus group discussions are typically used for market research to ask individuals or small groups specific questions. Listen to the voice of the customer through social listening and tracking social channels to collect customer feedback.

Social Media 98

Social Media Software Review Underperforming Technical Team Technical Review 98

Intercom, Inc.

MAY 3, 2018

Here are five quick takeaways: Instead of relying on word of mouth to permeate the team, write things down. If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

User Pilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Let’s get straight into it!

Underperforming Technical Team 98

Underperforming Technical Team Social Media Scale Interviewing 98

GetUplift

NOVEMBER 29, 2021

A marketing touch point is an interaction with a prospect, whether it’s through content marketing, a sales call, a social media message, or an email. . In fact, I recently used this blog content strategy to help a client book a discovery call with a prospect who had been following her on social media for a while. .

Social Media 111

Social Media Interviewing Sales Hiring Content Marketing 111

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. That means your focus should be on building the right customer profile and developing precise messaging to reach them. Short on time?

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

Neil Patel

APRIL 5, 2023

More specifically, we’ll explore how you can get an inside look at your competitors on each of the following fronts: SEO and web traffic Social media PPC and ads Blog content 1. Hootsuite is by far one of the best competitive research tools for tracking social media analytics.

Payment Methods 138

Payment Methods Social Media Payment Services AI Search 138

User Pilot

FEBRUARY 3, 2023

Gather insights about your customers from internal teams. Perform social listening on social media and review sites to see an unfiltered look at what customers are saying about your brand. You can invite your users to an interview using different in-app messages, such as slideouts.

Software Review 98

Software Review Social Media Underperforming Technical Team Interviewing 98

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. Interview them. "AI-developed content can’t touch it [original research] on quality and value for a B2B audience," she says.  Tough question.

B2B 138

B2B Technical Advisors SaaS Payments Underperforming Technical Team 138

User Pilot

MARCH 21, 2024

You can collect data via multiple sources, such as feedback surveys , user interviews, product data analytics , and firsthand observations from your customer-facing teams Create a high-level customer journey map with all the relevant touchpoints to contextualize the collected data. Let’s discuss these benefits in more detail.

Sales Recruiting 105

Sales Recruiting Underperforming Technical Team Interviewing Social Media 105

User Pilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. Market and user research : Analyze survey responses , user reviews, and social media comments to gain deeper insights into your users and their motivations, pain points, and desires. create content, and more.

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

Intercom, Inc.

MARCH 19, 2020

As digital first companies (and teams) we are in a really good position to get creative about fostering community online whether with clients, colleagues or family. Ultimately, community-building is about developing leaders. If you’re a leader, ask yourself what has changed that people are still coming to you for?

Underperforming Technical Team 37

Underperforming Technical Team Interviewing Scale Investment 37

User Pilot

JANUARY 8, 2024

Begin by promoting your paid ads on social media platforms and search engines. Promote your case studies with paid ads on social media Case studies make a good customer acquisition strategy because they showcase how your best customers reached business success with your tool. Adobe Illustrator’s rating on G2.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

Neil Patel

OCTOBER 23, 2020

In this guide, our team at Neil Patel Digital has outlined some vital tips to identify and hire specialized marketing agencies, as well as help you understand how these agencies fare when compared to an end-to-end agency. You want to improve your social media presence and boost engagement on your website. Marketing Strategy.

Outsourcing Services 120

Outsourcing Services Sales Hiring Outsourced Development Scale 120

Totango

OCTOBER 20, 2022

Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS team and strategy. We’ll cover these below, along with five best practices to follow when bringing a new customer success manager aboard your team. What Is a Customer Success Manager (CSM)?

Sales Hiring 97

Sales Hiring Customer Success Sales Recruiting Technical Review 97

User Pilot

JANUARY 22, 2024

For your product marketing strategy, however, you’ll need to align your sales and marketing teams, create a value-based pricing strategy , collect and apply customer feedback , and map out the customer journey. It keeps you and your team on the same page, with a clear vision and a good understanding of your audience and goals.

Product Marketing 105

Product Marketing Marketing Social Media Scale 105

OpenView Labs

MARCH 24, 2021

For either one, the bottom line is that the cost of a bad hire is significant. I’ve talked a lot about the hidden costs of a bad sales hire. Develop a bulletproof hiring process that celebrates candidate experience. Spend time with your team and buyers to understand their needs and potential blindspots.

Sales Hiring 87

Sales Hiring Underperforming Technical Team Company Culture Interviewing 87

Neil Patel

OCTOBER 24, 2020

Unfortunately, your in-house team doesn’t have the required expertise to push through change. Our team at Neil Patel Digital has compiled the ultimate guide below to help you understand the nuances of working with a consultant for the best results. How to Find a Good Consultant – Getting the Interviewing Process Right.

Consulting 139

Consulting Sales Hiring Technical Review Sales Recruiting 139

User Pilot

SEPTEMBER 20, 2024

This article will teach you how to analyze qualitative data to inform product development and improve the product experience. Qualitative data, on the other hand, comes from open-ended survey questions , interviews, focus groups, phone calls and chats, and session recordings. You will discover: Five qualitative data analysis methods.

Data Analysis 105

Data Analysis Data Software Review Interviewing 105

Neil Patel

OCTOBER 13, 2020

It’s a great way to record your invoices, share posts across social media, or get a text notification if an important client emails you. The most common example of this is social media. Social media needs constant interaction, but it is impossible to be online all the time. Website Design and Maintenance.

Outsourcing Services 143

Outsourcing Services Outsourced Development Sales Hiring Technical Review 143

User Pilot

JANUARY 16, 2024

Going ahead to develop products or features based on assumption doesn’t always end well—you’re likely to build something that doesn’t solve real user problems. You also risk having web pages with confusing navigation, leading to a bad experience for visitors. This will confuse users and result in a poor UX experience.

Underperforming Technical Team 105

Underperforming Technical Team User Experience Onboarding Mobile 105

Intercom, Inc.

SEPTEMBER 9, 2022

GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?” I think this is important for product teams for two reasons.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

User Pilot

MAY 27, 2024

Monitor online mentions : Regularly check reviews, social media, and forums for customer opinions. Conduct customer interviews : Engage customers in interviews to understand their deeper feelings and thoughts. poor customer service) can harm a business’s reputation. But how do you get customer reviews ?

Software Review 105

Software Review SaaS Social Media Interviewing 105

User Pilot

MAY 30, 2023

User interviews Website analytics Product analytics , and more. This manager wants to better understand how users use their product so they can align users’ needs with product development and increase business revenue. These users are a bad fit for your product as they’re unlikely to find value in it.

Social Media 98

Social Media Interviewing Underperforming Technical Team Retention 98

Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Your sales team may need to map out all potential targets and how to access potential buyers within those larger businesses. What does “Qualified really mean for your team?

Scale 52

Scale Sales Hiring Sales Recruiting Startup 52

User Pilot

JULY 14, 2024

It can be helpful when conducting market research and developing a targeted marketing strategy to reach potential customers. You can get this information through surveys, customer interviews, or social media insights. For example, you can prioritize feature development based on what your high-value segments need.

Software Review 109

Software Review Underperforming Technical Team Customer Lifetime Value User Experience 109

User Pilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Strategy 104

Strategy Underperforming Technical Team User Experience Technical Review 104

User Pilot

JUNE 30, 2023

This data allows product managers to make more informed product development and roadmap planning decisions. Social media platforms: Two primary ways to generate feedback on social media include engaging customers in the comment section of your posts and using the right tools to monitor brand mentions.

Scale 98

Scale Software Review Underperforming Technical Team Social Media 98