SaaStr

JUNE 7, 2025

Price pressure is coming. Slower growth typically leads to increased competition on price, especially as venture funding becomes more selective and companies need to demonstrate sustainable unit economics. The Hidden Enterprise Pipeline Card spend data, while valuable, captures only a portion of enterprise AI investment.

AI 281

AI Payment Services Payments Scale 281

Clouded Judgement

JULY 2, 2025

As far as an expected timeline - typically companies launch their roadshow ~3 weeks after filing their initial S-1 (the roadshow launches with an updated S-1 that contains a price range). Designed for users of all skill levels, FigJam makes everything from personal projects to solo ideation to team meetings more engaging and fun.

Benchmarks 196

Benchmarks Data Software Review AI 196

Intercom, Inc.

JULY 25, 2022

Now, during this time of economic uncertainty and against a competitive landscape, effective customer engagement is business critical. Poor cross-functional collaboration impedes success: 44% of executives say a lack of collaboration and siloed efforts are the top impediments to successful customer engagement.

Technical Review 209

Technical Review Engagement Artificial Intelligence Systems Review 209

SaaStr

JULY 7, 2025

Amplitude (AMPL): +20% YTD Q1 2025 revenue reached $80 million (10% YoY growth) with ARR of $320 million (12% YoY), demonstrating return to double-digit growth Board approved first-ever $50 million share repurchase program to capitalize on stock price dislocations and manage dilution Strategic partnerships with Twilio Segment and AWS expanding enterprise (..)

AI 211

AI Cybersecurity Artificial Intelligence SaaS 211

SaaStr

JUNE 17, 2025

A bit more on that here : How to Cope With Long Sales Cycles But there are plenty of things that help : Hire a VP of Sales with Enterprise Experience : A great VP of Sales who’s closed deals at your price point can shave months off your sales cycle. They know how to navigate pilots, engage stakeholders early, and avoid late-stage objections.

Sales Hiring 172

Sales Hiring Enterprise Sales SMB 172

SaaStr

JANUARY 17, 2025

So there’s a lot of risk associated with engaging AI and using it. Pricing Strategy : Consider whether AI features should be packaged as part of existing products or as separate offerings, based on how value scales with usage.

AI 261

AI Cybersecurity User Experience Scaling 261

User Pilot

MAY 27, 2025

We covered everything from features to pricing, along with insights from real users. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. Pricing: WalkMe Mobile WalkMe Mobile typically comes as part of the full WalkMe platform. What’s the price range like?

Mobile 76

Mobile Software Review Technical Review Pricing 76

SaaStr

JANUARY 23, 2025

You need to: Engage with procurement early – don’t treat them as a rubber stamp Build relationships with 20+ key accounts in year one Get executive sponsorship on both sides Never negotiate price with the business buyer Document clear ROI and business cases Remember: The actual buyer is often not the end user.

Enterprise 244

Enterprise Sales Hiring Scale Outsourced Development 244

SaaStr

MARCH 18, 2025

” The founders’ deep technical expertise from their previous company (Adallom, which sold to Microsoft) allowed them to engage with security practitioners as peers rather than vendors. .” 5x Revenue on 5x Headcount Wiz achieved the rare feat of maintaining per-employee productivity while scaling exponentially.

Scale 182

Scale Sales Hiring Scaling Sales Recruiting 182

User Pilot

DECEMBER 30, 2024

While the product adoption platform offers decent user onboarding and engagement features, it lacks advanced analytics capabilities and is quite expensive. Overview of Chameleon Chameleon is a no-code user onboarding platform that lets SaaS teams create in-app experiences to engage and retain users. Try Userpilot!

Software Review 105

Software Review AI Search Pricing Onboarding 105

SaaStr

JUNE 24, 2025

It’s about fundamental organizational redesign —from pricing models (hybrid consumption/subscription) to team structures (forward-deployed engineers vs traditional CSMs) to investment priorities (94% AI spend increases among high-growth companies). vs $8.7K), and dramatically leaner operations.

Scale 191

Scale AI B2B SaaS 191

User Pilot

MAY 31, 2025

Well cover its key features, pricing, and real user reviews. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. Tracking carousel engagement with Intercom. Intercom pricing. What is Intercom Mobile?

Mobile 71

Mobile Software Review Pricing Underperforming Technical Team 71

SaaStr

DECEMBER 5, 2024

Strategic Imperative : To stand out, you must: Leverage buyer intent signals Clearly articulate your unique value proposition Engage economic buyers (often the CFO) early in the sales process 3. “You’re not going to make a $50,000 purchasing decision without talking to somebody.

AI 273

AI Software Data SaaS 273

User Pilot

MAY 28, 2025

As part of the broader Userpilot platform, it helps you guide, engage, and learn from mobile users at every stage of their journey. Unified platform for web and mobile engagement: Managing mobile and web onboarding separately creates fragmented experiences. Send timely push notifications to re-engage users with Userpilot.

Mobile 82

Mobile Pricing Payment Solutions Payments 82

Buffer Resources

AUGUST 13, 2024

  Standout feature for brands: Heepsy provides advanced search filters that allow users to narrow down influencer options based on various criteria such as location, follower count, engagement rates, niche, and more. Pricing: Free plan available; paid plans start from $89/mo with a free trial.

Branding 114

Branding Payments Merchant Services Payment Methods 114

Buffer Resources

AUGUST 14, 2024

The most important things to consider when weighing Buffer vs. Hootsuite are the following: Buffer vs Hootsuite feature overview Plans and pricing Social media planning and scheduling Social media analytics Social media engagement Teamwork and collaboration Let’s take a closer look at the two tools.

Social Media 114

Social Media Management AI Pricing 114

User Pilot

APRIL 30, 2025

The real challenge lies in keeping them engaged and returning for more. In this post, I’ll share just that: how to improve app engagement , retention, and other growth metrics with Userpilot. 9 Ways to improve app engagement with Userpilot features 1. Getting users to download your app is only half the battle.

Engagement 66

Engagement Marketing Software Review Mobile 66

User Pilot

MARCH 27, 2025

Appcues is a household name in the product adoption world, with thousands of companies using it to create engaging in-app experiences for mobile apps. Enterprise: Custom pricing based on your specific needs. But will it really live up to your expectations? Well, thats the question. How can businesses use Appcues Mobile?

Mobile 66

Mobile Pricing Technical Review Software Review 66

SaaStr

FEBRUARY 10, 2025

The company’s pricing structure, centered around $10,000 average contract values (ACVs), created a problematic middle ground – too expensive for small and medium-sized businesses but not substantial enough to support a partner channel strategy effectively.

Scale 159

Scale Scaling Outsourced Development Sales 159

Clouded Judgement

JUNE 20, 2025

The chart below shows the evolution of the o-series of models (o1 and o3) pricing from the beginning of the year to today. As you can see, in just a few months the pricing has dropped 87%! The implications of this kind of pricing change (and I don’t think the price cuts will stop here…) are significant.

Cloud 157

Cloud AI Headcount Pricing 157

User Pilot

JUNE 30, 2025

We have to oversee how we’re engaging customers , how we’re structuring emails in our onboarding sequence, and what user experience we’re providing once they’re on the app. Check-in emails: After the initial welcome email, a check-in email is typically sent to keep users engaged and improve customer satisfaction. Stay with us?

Onboarding 52

Onboarding Engagement Education Customer Success 52

SaaStr

AUGUST 15, 2020

Recently I was catching up with a good friend who used to be CEO of an enterprise-y SaaS social networking company — and the usage and engagement numbers of his business were just awful. Engagement Metrics are often low but (x) it’s already in the budget, and (y) what do you expect, we finally just deployed?

AWS 337

AWS Churn Enterprise Engagement 337

SaaStr

JUNE 6, 2025

The Mega-Deal Era Is Over — Enterprise deals are clustering in the $100K-$150K range The Shift : Enterprise deals are clustering in the $100K-$150K range (down from ZIRP-era budgets) The New Model : 39% of buyers prefer pay-as-you-go pricing. Align sales comp with net revenue retention, not initial ACV 3.

AI Search 144

AI Search AI Technical Review Software Review 144

Buffer Resources

OCTOBER 2, 2024

It should ideally contain everything from organic traffic to PPC competitor research to engagement metrics to help you do a wholesome analysis. Price : Plans start at €16.58/month. Pricing starts at $4.50/month. Pricing is not publicly available. Price : Plans start at $19.90/competitor/month.

Social Media 118

Social Media AI Search Benchmarks Software Review 118

User Pilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. In fact, it was first created as an analytics tool, and only in recent years has it also developed an engagement suite. Just like Userpilot, its a full-suite product experience platform with analytics, feedback, and engagement layers.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

SaaStr

JANUARY 15, 2021

For training and engagement? We had a brutal negotiation over price. After getting beat down on pricing on the annual contract price … the Schedule for Services they sent us (without me even asking) guaranteed us another $20k a year in services, with $250 an hour as the assumed price for the services.

Revenue 345

Revenue Pricing Enterprise SaaS 345

User Pilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Pricing: Is the pricing model transparent, and does it offer a free trial or a freemium version?

Software Review 52

Software Review Engagement Software Scale 52

SaaStr

OCTOBER 30, 2024

The ones that are really engaged, the ones that are there for founders will have some friction swith some of founder they’ve invested in. So if you hit it at the same price as before, tranches are a terrible deal. If you’re not sure, talk to as diverse a set of founders they’ve invested in as you can.

Venture Capital 312

Venture Capital Software Review Investment Startup 312

Neil Patel

JUNE 27, 2025

Here’s a quick breakdown of what you can expect to pay according to WordStream research : Pricing Model Average Cost CPC (Cost Per Click) $0.20–$2.00 Price without performance is a distraction. Start with engagement or traffic objectives to gauge interest. Performance dips when ads go stale. Swap creative every 7–10 days.

Benchmarks 78

Benchmarks Scale Pricing Social Media 78

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. Transparency : The company is open and honest about product prices, updates, and changes. Over time, consistently satisfied customers also become advocates of your product and are less sensitive to price changes.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

Clouded Judgement

JULY 4, 2025

Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. Subscribe now Happy 4th! Just updating the tables / charts this week, I’ll be back next week with more written content.

Cloud 157

Cloud Investment Subscription Payment Features 157

The Daily Egg

JANUARY 6, 2021

You need good onboarding software to hire, train, and engage new employees with your company culture in the most effective way. It can be daunting trying to find comprehensive software at an affordable price—especially in the world of remote work, where you need to utilize different tools for business success.

Onboarding 331

Onboarding Software Review Software Company Culture 331

SaaStr

SEPTEMBER 11, 2024

The PLG principles that are foundational to Lucid were defined, but what these customers needed was: An easy, fast path to user value Simple pricing and seamless expansion Widespread discoverability Lucid employs a freemium model, converting users to paid plans early on. Customers still needed simple pricing and seamless expansion.

Scale 307

Scale Scaling Sales Hiring Systems Review 307

User Pilot

NOVEMBER 14, 2024

These are available at the checkout at discounted prices. Customer expansion through user-based and usage-based pricing plans The final way to drive customer expansion is through user-based and usage-based pricing tiers. Notion drives customer expansion through user-based pricing. What metrics should you consider?

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105